Overview

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Castleton Hotel

164-166 Sussex Gardens, London, W2 1UD, United Kingdom
+44 207 706 4666

€64+

Overall guest ratings

6.5/10 Good
based on 2,099 reviews

Review highlights

  • 9.7
  • 8.2
  • 4.8
  • 4.6

Nearby

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    About

    Located in London City Centre, this hotel is within a 15-minute walk of Hyde Park and Kensington Gardens. Selfridges and Royal Albert Hall are also within 1 mi (2 km).

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    Expedia

    AMENITIES

    • Complimentary breakfast
    • Free Wi-Fi
    • Internet
    • No smoking
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Concierge service
    • Cable or satellite TV
    • Pets not allowed
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall rating

    6.5 Good
    based on 2,099 reviews
    • 9.7 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      9.9 "Near to public transport, according to 99%."
      9.3 "93% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to shopping."
      9.3 "City centre within easy reach, said 93%."
    • 8.2 "Great service."
      8.9 "89% found the staff to be very friendly."
      8.5 "85% said the reception staff was great."
      7.5 "75% thought the service was very professional."
    • 6.7 "Average value."
    • 5.3 "Breakfast is mediocre."
    • 4.8 "Internet is poor."
      3.9 "61% said the wifi quality was bad."
    • 4.6 "Not very clean."
      4.7 "53% said rooms were dirty."
      3.6 "64% said the bathroom was dirty."
      4.1 "59% thought it was rather dirty."
    • 4.2 "Disappointing food."
      1.6 "84% did not enjoy the desserts."
      1.6 "84% found the side dishes unedible."
    • 2.8 "Horrible vibe."
      1.8 "82% criticized the unstylish hotel."
      0.4 "For 96%, the lobby entrance was sub-standard."
      0.7 "93% didn't like the unstylish hotel."
    • 2.2 "Awful rooms."
      0.5 "95% said rooms were small."
      1.3 "87% complained about the bathroom."
      4.7 "53% didn't like the uncomfortable beds."
      0.2 "98% criticized the small bathroom."
      4.7 "53% said rooms were dirty."
      1.2 "88% thought they were poorly maintained."
      0.8 "92% found problems with the furniture."
      2.0 "80% had problems with the shower."
      2.5 "Air conditioning was criticized by 75%."
      3.6 "64% said the bathroom was dirty."
      1.5 "85% thought the tv was sub-standard."
      2.6 "For 74%, the rooms looked old."
      3.8 "62% were unhappy with the view."
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    Overall rating

    6.4 Good
    based on 860 reviews
    • 9.7 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      9.9 "Near to public transport, according to 99%."
      9.5 "95% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to shopping."
    • 8.6 "Great service."
      8.8 "88% said the reception staff was great."
      7.7 "77% thought the service was very professional."
    • 6.5 "Average value."
    • 5.2 "Breakfast is mediocre."
    • 4.7 "Internet is poor."
      3.8 "62% said the wifi quality was bad."
    • 4.3 "Not very clean."
      4.5 "55% said rooms were dirty."
      3.9 "61% thought it was rather dirty."
      3.1 "69% said the bathroom was dirty."
    • 4.2 "Disappointing food."
      1.4 "86% did not enjoy the desserts."
      1.5 "85% found the side dishes unedible."
    • 2.6 "Horrible vibe."
      1.7 "83% criticized the unstylish hotel."
      0.5 "For 95%, the lobby entrance was sub-standard."
    • 1.9 "Awful rooms."
      0.6 "94% said rooms were small."
      1.0 "90% complained about the bathroom."
      0.2 "98% criticized the small bathroom."
      4.2 "58% didn't like the uncomfortable beds."
      4.5 "55% said rooms were dirty."
      1.1 "89% thought they were poorly maintained."
      2.0 "80% had problems with the shower."
      0.9 "91% found problems with the furniture."
      3.1 "69% said the bathroom was dirty."
      1.4 "86% thought the tv was sub-standard."
      2.2 "Air conditioning was criticized by 78%."
      2.5 "For 75%, the rooms looked old."
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    Overall rating

    6.4 Good
    based on 713 reviews
    • 9.7 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      9.9 "Near to public transport, according to 99%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to shopping."
    • 8.3 "Great service."
      9.0 "90% found the staff to be very friendly."
      8.8 "88% said the reception staff was great."
      7.7 "77% thought the service was very professional."
    • 6.6 "Average value."
    • 4.7 "Internet is poor."
      3.8 "62% said the wifi quality was bad."
    • 4.4 "Not very clean."
      4.4 "56% said rooms were dirty."
      3.2 "68% said the bathroom was dirty."
    • 4.3 "Breakfast is below average."
    • 4.1 "Disappointing food."
      1.6 "84% did not enjoy the desserts."
    • 2.7 "Quite uncomfortable."
      0.6 "94% said rooms were small."
      0.2 "98% criticized the small bathroom."
      3.8 "62% thought it was too noisy."
      2.5 "Air conditioning was criticized by 75%."
    View all review categories

    Overall rating

    6.3 Good
    based on 20 reviews
    • 9.8 "Terrific location."
    • 8.4 "Great service."
      9.1 "91% found the staff to be very friendly."
    • 5.8 "Breakfast is mediocre."
    • 2.4 "Awful rooms."
      0.5 "95% said rooms were small."
      1.9 "81% complained about the bathroom."
    • 1.7 "Quite uncomfortable."
      0.5 "95% said rooms were small."

    Overall rating

    6.6 Good
    based on 503 reviews
    • 9.7 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      9.9 "Near to public transport, according to 99%."
    • 7.8 "Good service."
      8.9 "89% found the staff to be very friendly."
      8.2 "82% said the reception staff was great."
    • 5.8 "Breakfast is mediocre."
    • 5.3 "Average cleanliness."
      5.0 "Only 50% said rooms were clean enough."
    • 4.9 "Internet is poor."
      4.1 "59% said the wifi quality was bad."
    • 4.0 "Disappointing food."
      1.3 "87% found the side dishes unedible."
    • 3.2 "Horrible vibe."
      2.1 "79% criticized the unstylish hotel."
    • 2.6 "Awful rooms."
      0.5 "95% said rooms were small."
      1.5 "85% complained about the bathroom."
      0.1 "99% criticized the small bathroom."
      4.5 "55% didn't like the uncomfortable beds."
      1.4 "86% thought they were poorly maintained."
      2.1 "79% had problems with the shower."
      0.8 "92% found problems with the furniture."
      1.6 "84% thought the tv was sub-standard."
      4.3 "57% said the bathroom was dirty."
      2.9 "For 71%, the rooms looked old."
      2.6 "Air conditioning was criticized by 74%."
    • 1.6 "Quite uncomfortable."
      0.5 "95% said rooms were small."
      0.1 "99% criticized the small bathroom."
      4.5 "55% didn't like the uncomfortable beds."
      3.7 "63% thought it was too noisy."
      2.6 "Air conditioning was criticized by 74%."
    View all review categories
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