Overview

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DoubleTree by Hilton Hotel & Suites Houston by the Galleria

5353 Westheimer Road, Houston, TX 77056-5474, United States
+1 713 961 9000

€94+

Overall guest ratings

7.6/10 Good
based on 1,441 reviews

Review highlights

  • 8.5
  • 6.9
  • 5.2
  • 5.1

Good to know

  • Friendly service
  • Great shopping

Nearby

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    About

    Welcome to DoubleTree by Hilton Hotel & Suites Houston by the Galleria, just 30-45 minutes from Hobby Airport and George Bush Intercontinental Airport. Relax in our family-friendly Houston hotel, offering outstanding service, helpful multilingual staff, and our signature warm DoubleTree chocolate chip cookie. Our contemporary hotel near the Houston Galleria provides huge, residential-style suites, perfect for accommodating the entire family or for business travelers in need of extra space to work and relax. Some of our suites have balconies, and all feature high-speed wireless internet access and full kitchens, including a microwave, dishwasher and refrigerator. Upgrade to an even more spacious and luxurious Executive Level suite, giving access to the Executive Lounge, which offers breakfast Monday-Friday, evening appetizers Sunday-Thursday, and complimentary access to a computer, printer and fax machine. With over 9,500 sq. ft. of flexible, column-free meeting and event space, our Houston hotel near the Galleria Mall is the ideal venue for any business meeting, convention, or special event. Whether traveling for business or leisure, all of our guests at our Houston hotel will enjoy the convenience of our 24-hour business center and fitness center, outdoor pool, and stylish on-site restaurant, McKinley’s Bar & Grille. Unwind with your favorite drink after a long day of meetings, or join family and friends for a full meal. We look forward to welcoming you to our Houston Galleria hotel soon.

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    Hilton

    AMENITIES

    • Fitness centre
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Car hire
    • Internet
    • Wi-Fi
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Game room
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Terrace/Patio
    • Laundry facilities
    • Coffee shop
    • Parking (surcharge)
    • Designated smoking area
    • Wedding services
    • Grill
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    Reviews

    Guest reviews

    Overall rating

    7.6 Good
    based on 1,441 reviews
    • 8.5 "Location is great."
      9.8 "98% liked the proximity to shopping."
      8.8 "88% enjoyed the restaurants & bars nearby."
      9.3 "Easily accessible by car, said 93%."
    • 6.9 "Service is ok."
      5.9 "59% said the reception staff was ok."
      6.7 "Only 67% thought the service was professional."
      5.7 "57% thought the valet service was acceptable."
      6.2 "62% found the room service acceptable."
      6.3 "Only 63% found the restaurant service to be good."
      6.7 "Only 67% were satisfied with the booking process."
    • 6.1 "Breakfast is mediocre."
      5.7 "Breakfast prices were ok, according to 57%."
    • 6.0 "Average comfort."
      5.3 "Beds were acceptable for 53%."
    • 5.3 "Vibe was decent."
      6.4 "64% thought the atmosphere was somewhat friendly."
    • 5.2 "Average value."
      5.4 "54% thought it was adequately priced."
      5.7 "Breakfast prices were ok, according to 57%."
    • 5.1 "Rooms are ok."
      5.3 "Beds were acceptable for 53%."
      6.3 "63% thought the kitchenette was ok."
      5.6 "Only 56% found the balcony ok."
    • 4.6 "Bad amenities."
      4.5 "55% thought the building wasn't nice."
      0.4 "96% complained about the elevator."
      2.0 "80% thought the facilities needed updating."
    • 4.6 "Internet is poor."
      3.8 "62% said the wifi quality was bad."
    • 4.2 "Not very clean."
      3.7 "63% said rooms were dirty."
      0.9 "91% said the bathroom was dirty."
      2.0 "Dirty pool, said 80%."
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    Overall rating

    7.8 Good
    based on 446 reviews
    • 8.5 "Location is great."
      9.9 "99% liked the proximity to shopping."
    • 7.2 "Good service."
      7.5 "75% found the staff to be very friendly."
      7.1 "71% thought the service was very professional."
    • 6.4 "Breakfast is mediocre."
    • 5.9 "Average comfort."
      5.7 "Beds were acceptable for 57%."
    • 5.1 "Vibe was decent."
    • 5.1 "Average value."
    • 5.0 "Rooms are ok."
      3.8 "62% said rooms were dirty."
      2.2 "78% complained about the bathroom."
      1.2 "88% thought they were poorly maintained."
      1.6 "84% found problems with the furniture."
    • 4.5 "Not very clean."
      3.8 "62% said rooms were dirty."
    • 4.5 "Internet is poor."
      3.5 "65% said the wifi quality was bad."
    • 4.3 "Bad amenities."
      4.2 "58% thought the building wasn't nice."
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    Overall rating

    7.7 Good
    based on 561 reviews
    • 8.5 "Location is great."
      9.9 "99% liked the proximity to shopping."
    • 7.0 "Good service."
      7.7 "77% found the staff to be very friendly."
    • 6.8 "Food is average."
    • 6.2 "Breakfast is mediocre."
      5.8 "Breakfast prices were ok, according to 58%."
    • 6.2 "Average comfort."
      5.1 "Beds were acceptable for 51%."
    • 5.4 "Rooms are ok."
      5.1 "Beds were acceptable for 51%."
      6.3 "63% thought the kitchenette was ok."
    • 4.9 "Vibe wasn't good."
      2.0 "80% criticized the unstylish hotel."
    • 4.5 "Internet is poor."
      3.7 "63% said the wifi quality was bad."
    • 4.2 "Bad amenities."
      4.0 "60% thought the building wasn't nice."
    • 4.1 "Not very clean."
      3.7 "63% said rooms were dirty."
      4.7 "53% thought it was rather dirty."
      1.1 "89% said the bathroom was dirty."
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    Overall rating

    7.2 Good
    based on 317 reviews
    • 8.6 "Location is great."
      9.9 "99% liked the proximity to shopping."
    • 6.8 "Service is ok."
      5.3 "53% said the reception staff was ok."
    • 6.4 "Breakfast is mediocre."
    • 6.0 "Average comfort."
      5.7 "Beds were acceptable for 57%."
    • 5.2 "Vibe was decent."
    • 4.9 "Bad amenities."
      4.8 "52% thought the building wasn't nice."
    • 4.7 "Rooms are not good."
      2.5 "75% complained about the bathroom."
      1.6 "84% thought they were poorly maintained."
      3.9 "61% said rooms were dirty."
      1.9 "Air conditioning was criticized by 81%."
      2.2 "For 78%, the rooms looked old."
    • 4.7 "Internet is poor."
    • 4.5 "Not very clean."
      3.9 "61% said rooms were dirty."
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    Overall rating

    7.4 Good
    based on 115 reviews
    • 8.6 "Location is great."
    • 7.0 "Good service."
      6.1 "61% said the reception staff was ok."
    • 5.3 "Average comfort."
    • 4.9 "Value below average."
    • 4.4 "Rooms are not good."
      2.1 "79% complained about the bathroom."
      1.2 "88% thought they were poorly maintained."
    • 4.3 "Bad amenities."
      4.2 "58% thought the building wasn't nice."
    • 3.8 "Not very clean."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Friendly service"
    "Great shopping"
    data provided by TrustYou

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