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Amenities at Hyatt Regency Houston/Galleria
- Outdoor pool
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Valet parking
- Business centre
Reviews of Hyatt Regency Houston/Galleria
8.3
Very good
1667 verified ratings
Wonderful
940
Very good
255
Good
155
Okay
98
Fair
94
Mediocre
38
Poor
87
Summary of reviews
Guests say
Guests consistently praised the hotel's prime location, often noting its proximity to shopping centers and attractions. Many enjoyed the breakfast, describing it as varied and delicious. However, several guests expressed disappointment with the service, particularly at the front desk and with room service, citing rudeness and unresponsiveness. Cleanliness received mixed feedback, with some guests finding rooms spotless while others noted issues with linens or overall tidiness. Parking was a frequent complaint due to high costs or inconvenience.AI-generated from customer reviews
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Score by provider
8.3 out of 10
946 reviews
8.4 out of 10
271 reviews
6.8 out of 10
8 reviews
8.3 out of 10
14 reviews
All reviews
Pros (+) NOTHING
Cons (-) service, help for the ppl staying there. They lost my car key twice and it took 25+ min to find it Ask for the cleaning service, they never did it Poor room service menu, food had a LOT of condiment Ask for more pillow and towels and never got them. Front desk ppl don’t not help you and if you ask for something while they are helping you they leave you there without any answer. The worst hotel I h...
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Pros (+) Location is perfect for shopping at the galleria. Easy 5 min walk.
Cons (-) There is nothing that needed improvement.
Pros (+) The manager was amazing and accommodating.
Cons (-) Parking was expenive.
Pros (+) Staff was very friendly and responsive.
Cons (-) Sheets were scratchy; Madatory valet; Air in room was extremely dry.
Cons (-) $32 Valet Parking. The average price for valet parking in the area is $10 so to pay $32 at a hotel is fairly pricey.
Pros (+) Excellent service, valet was amazing, room was a very nice size with large walk in tiled shower and plenty of freebies for guests.
Pros (+) Nothing because I cancelled my booking
Cons (-) Parking cost additional 35 dollar. It's a madness.
Pros (+) Great location. Comfortable amenities. Friendly staff.
Cons (-) Housekeeping was loud at times and non-responsive to my need for in-room creamer for complimentary coffee.
Cons (-) No explanation that there is mandatory valet parking. Cost an additional $32 to park my car overnight.
Location
2626 Sage Road, Houston, TX 77056
What's nearby
- Lakewood Church3.2 km
- Buffalo Bayou Park6.5 km
- Rice University7.4 km
- Museum of Fine Arts7.5 km
- Houston Museum of Natural Science7.7 km
- Houston Zoo7.8 km
- Hermann Park8 km
- Sam Houston Park9.5 km
- Co-Cathedral of the Sacred Heart9.6 km
- Downtown Houston9.8 km
- Houston Theater District10 km
- Houston JPMorgan Chase Tower10.2 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 12:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
Hyatt Regency Houston/Galleria
Which month has the cheapest rates at Hyatt Regency Houston/Galleria?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest month to stay at Hyatt Regency Houston/Galleria is August, with an average nightly rate of €143. The most expensive month is March at €263 per night.
What is the cheapest day to book Hyatt Regency Houston/Galleria?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest day to book Hyatt Regency Houston/Galleria is Sunday, with an average nightly rate of €149. The most expensive day is Wednesday at €388 per night.
How far in advance should you book Hyatt Regency Houston/Galleria?
Based on hotel prices found by KAYAK users over the last 12 months.
To get the best price at Hyatt Regency Houston/Galleria, book around 4 weeks in advance. This could save you approximately 24% compared to booking last minute.
FAQs when booking at Hyatt Regency Houston/Galleria
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See most recommended stays in HoustonGood to know
Distance to city centre | Nearest airport | Distance to airport |
|---|---|---|
9.9 km | Houston Hobby | 20.9 km |