Overview

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Kaihao Hotel - Hangzhou

268 Sports Road, Hangzhou 311201, China
+86 571 8266 7888

€37+

Overall guest ratings

9.2/10 Excellent
based on 1,421 reviews

Review highlights

  • 9.7
  • 9.5
  • 9.3
  • 6.6

Good to know

  • Great desserts & fruits
  • Comfortable beds
  • Professional service

Nearby

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    AMENITIES

    • Parking
    • Free Wi-Fi
    • Concierge service
    • Laundry service
    • Room service
    • Restaurant
    • Coffee shop
    • Safe
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    9.2 Excellent
    based on 1,421 reviews
    • 9.7 "Excellent value."
      9.4 "94% were happy with the price."
    • 9.5 "Perfectly clean."
      9.4 "94% said rooms were clean."
      10.0 "100% thought it was clean."
      8.0 "80% said the bathroom was clean."
    • 9.3 "World class service."
      9.5 "95% thought the service was very professional."
      9.9 "99% found the staff to be very friendly."
      7.9 "79% said the reception staff was great."
      10.0 "Management was excellent, said 100%."
      8.5 "Housekeeping was great, according to 85%."
    • 8.9 "Breakfast is good."
    • 8.0 "Food is delicious."
      7.5 "Yummy desserts, said 75%."
      9.4 "94% were happy with the price."
      10.0 "100% loved the dining experience."
    • 6.6 "Average amenities."
      6.6 "66% thought the building was acceptable."
      5.7 "57% considered the lobby entrance to be so-so."
    • 6.3 "Internet is average."
      5.9 "59% thought the wifi quality was ok."
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    Overall rating

    9.6 Excellent
    based on 113 reviews
    • 9.7 "Excellent value."
    • 9.6 "Perfectly clean."
      9.4 "94% said rooms were clean."
    • 9.3 "World class service."
    • 8.9 "Breakfast is good."
    • 8.0 "Rooms are great."
      9.4 "94% said rooms were clean."

    Overall rating

    9.4 Excellent
    based on 781 reviews
    • 9.7 "Excellent value."
      9.5 "95% were happy with the price."
    • 9.6 "Perfectly clean."
      9.5 "95% said rooms were clean."
    • 9.4 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.6 "96% thought the service was very professional."
      8.3 "83% said the reception staff was great."
    • 8.9 "Breakfast is good."
    • 8.1 "Rooms are great."
      8.3 "83% thought rooms were spacious."
      7.9 "79% said the beds were comfortable."
      9.5 "95% said rooms were clean."
    • 6.9 "Average amenities."
      6.9 "69% thought the building was acceptable."

    Overall rating

    8.9 Excellent
    based on 525 reviews
    • 9.6 "Excellent value."
    • 9.4 "Perfectly clean."
      9.3 "93% said rooms were clean."
    • 9.3 "World class service."
      9.4 "94% thought the service was very professional."
      9.9 "99% found the staff to be very friendly."
      7.5 "75% said the reception staff was great."
    • 8.8 "Breakfast is good."
    • 8.1 "Comfort level is high."
      8.3 "83% thought rooms were spacious."
      8.5 "85% thought it was pleasantly quiet."
      8.2 "82% said the beds were comfortable."
    • 6.6 "Average amenities."
      6.6 "66% thought the building was acceptable."
    Good to know
    "Great desserts & fruits"
    "Comfortable beds"
    "Professional service"
    data provided by TrustYou
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