Overview

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The Westin Dallas Park Central

12720 Merit Drive, Dallas, TX 75251, United States
+1 972 385 3000

€98+

Overall guest ratings

7.9/10 Good
based on 1,397 reviews

Review highlights

  • 9.4
  • 7.7
  • 6.0
  • 5.5

Good to know

  • Comfortable beds

Nearby

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    About

    Our completely transformed hotel boasts an unbeatable North Dallas location. Whether business or leisure brings you here, you will be just minutes from iconic shopping as well as numerous corporate headquarters, including Texas Instruments, Raytheon, MCI, and many more. Our versatile meeting space is the perfect choice for small and large conventions. Totaling 42,000 square feet, newly renovated function space includes 30 flexible meeting rooms, an elegant executive boardroom, and a rooftop hall with views of downtown Dallas. Our 536 updated guest rooms and suites feature signature Heavenly® Beds to ensure an excellent night’s rest, plus classic style and superb amenities designed for your relaxation. WestinWORKOUT® Rooms boast your own private treadmill or spin bike.

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    Starwood Hotels

    AMENITIES

    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • Babysitting or child care
    • Business centre
    • Car hire
    • Internet
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Game room
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Pool table
    • Designated smoking area
    • Storage available
    • Concierge service
    • Cribs available
    • Outdoor pool
    • Parking (surcharge)
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    7.9 Good
    based on 1,397 reviews
    • 9.4 "Excellent wellness & sports facilities."
      9.5 "top-notch fitness area, thought 95%."
    • 7.7 "Good service."
      8.5 "85% found the staff to be very friendly."
      7.7 "77% thought the service was very professional."
      10.0 "Lovely bar service, according to 100%."
    • 7.3 "High comfort."
      8.4 "84% said the beds were comfortable."
      8.7 "87% thought rooms were spacious."
    • 7.0 "Good breakfast."
    • 6.5 "Rooms are ok."
      5.8 "Only 58% said rooms were clean enough."
      6.8 "Only 68% thought the shower was ok."
      5.1 "51% thought the minibar was ok."
    • 6.0 "Average cleanliness."
      5.8 "Only 58% said rooms were clean enough."
      6.7 "67% thought the cleanliness of the hotel was average."
    • 5.5 "Vibe was decent."
      6.6 "66% considered the lobby entrance to be so-so."
    • 5.4 "Food is average."
      5.7 "57% thought the dining experience was appropriate."
    • 4.8 "Value below average."
      0.6 "The price was too high for 94%."
    • 4.5 "Pool is below average."
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    Overall rating

    8.1 Excellent
    based on 684 reviews
    • 9.5 "Excellent wellness & sports facilities."
      9.6 "top-notch fitness area, thought 96%."
    • 8.4 "Great service."
      8.5 "85% found the staff to be very friendly."
      7.9 "79% thought the service was very professional."
    • 7.4 "High comfort."
      8.3 "83% said the beds were comfortable."
      8.7 "87% thought rooms were spacious."
    • 7.2 "Good breakfast."
      7.7 "77% were happy with the price of the breakfast."
    • 6.2 "Average cleanliness."
      5.9 "Only 59% said rooms were clean enough."
    • 6.2 "Rooms are ok."
      5.9 "Only 59% said rooms were clean enough."
      5.2 "52% thought the minibar was ok."
    • 5.7 "Average amenities."
      5.7 "57% thought the building was acceptable."
      6.7 "67% considered the lobby entrance to be so-so."
      5.2 "For only 52%, the facilities were new enough."
      6.9 "69% said the architecture was not spectacular."
    • 5.7 "Location is acceptable."
    • 4.9 "Value below average."
    • 4.3 "Pool is below average."
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    Overall rating

    7.5 Good
    based on 321 reviews
    • 8.0 "Great service."
      8.8 "88% found the staff to be very friendly."
      8.0 "80% thought the service was very professional."
    • 7.1 "Good breakfast."
    • 6.9 "Average comfort."
    • 5.9 "Rooms are ok."
      5.2 "Only 52% said rooms were clean enough."
      5.1 "51% thought the minibar was ok."
    • 5.3 "Average cleanliness."
      5.2 "Only 52% said rooms were clean enough."
      6.4 "64% thought the cleanliness of the hotel was average."
    • 5.3 "Vibe was decent."
      6.5 "65% considered the lobby entrance to be so-so."
    • 4.9 "Inconvenient location."
      3.1 "Not enough parking facilities, according to 69%."
      2.6 "For 74%, parking prices were too high."
    • 4.8 "Bad amenities."
      4.8 "52% thought the building wasn't nice."
    • 4.5 "Value below average."
    • 4.2 "Pool is below average."
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    Overall rating

    7.6 Good
    based on 167 reviews
    • 7.8 "Good service."
      8.5 "85% found the staff to be very friendly."
    • 6.2 "Rooms are ok."
      5.6 "Only 56% said rooms were clean enough."
    • 5.8 "Average cleanliness."
      5.6 "Only 56% said rooms were clean enough."
    • 5.6 "Location is acceptable."
    • 5.2 "Vibe was decent."
    • 5.2 "Food is average."
    • 5.0 "Average amenities."
      5.0 "50% thought the building was acceptable."
    • 4.5 "Value below average."
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    Overall rating

    7.9 Good
    based on 223 reviews
    • 8.0 "Great service."
      8.8 "88% found the staff to be very friendly."
    • 7.4 "High comfort."
      8.7 "87% said the beds were comfortable."
    • 6.6 "Rooms are ok."
      6.0 "Only 60% said rooms were clean enough."
      5.0 "50% thought the minibar was ok."
    • 6.0 "Average cleanliness."
      6.0 "Only 60% said rooms were clean enough."
    • 5.7 "Vibe was decent."
    • 5.1 "Location is acceptable."
    • 4.9 "Value below average."
    • 4.8 "Bad amenities."
      4.8 "52% thought the building wasn't nice."
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    Hotel type
    Wellness Hotel
    Guests recommend this as a wellness hotel
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Comfortable beds"
    data provided by TrustYou

    Recent reviews

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    pay for parking
    torn construction
    parking garage
    free parking option
    westin
    construction going
    white tile
    renovation but the construction
    loud and disturbing
    short block away
    classy look
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