Pros: Friendly and fast is the best way to describe my Budget experience in Victoria. Even got a free upgrade, so that was a nice surprise. I was particularly surprised at how much attention I received at a busy time. I didn't feel like I was being processed in order to move on to the next person. Great experience from start to finish.
23 Jun 2016
Chelsea at Budget in Victoria was great
Pros: She gave us great suggestions of places to go and things to do while in Victoria. She also selected a great car for us based on what we drive at home.
11 Sep 2016
Found my wallet
Pros: I left my wallet in the glove box and didn't realize it until I got back to FL. The Budget office in Tofino, BC, Canada was polite, professional and they found my wallet. It is in the mail on the way back to me as I write this.
As far as the car rental experience, the pick up and drop off was quick and easy. The Chevy Equinox we rented was clean and gave us no problems.
Cons: Old car with bumps and scratches. They gave away my car to walk in right in front of me.then made us wait
1 Nov 2016
Best car rental experience so far
Pros: Everyone was very helpful in answering our questions about renting a car from the Victoria, BC airport and going on ferries into Washington if we wanted to. The price was fair. We just had a great experience overall with our car rental. No complaints at all. Thank you all for your courteous and friendly helpful people. Tom and Lucie