College Park Car Hire

Cons: Previous renter(s) smoking cigars in vehicle. Makes for a smelly car...

Cons: Minimal Accessories

Cons: NA

Cons: i did not like tha fact that they could't process my rental reservation. It was a prepaid reservation, they asked for the card that i used to make the rservation, whichi I did not have with me at the tme. Then, they made pay again for the reservation, they could not cancel the first one so I ended up paying twice for the same reservation. They also did not process the reservation the right way and I had ti pay an extra fee at the end of the 2 days rental period. I would like a refund.

Cons: Upon return there was not an agent available to check us back in and there ended up being quite a line up.

Cons: I was not able to rent the car because they do not accept debit cards for one way rentals. This was very frustrating.

Cons: I paid for an update grade to the rental vehicle, additional $12.00 for nothing. The SUV was not properly cleaned inside, there were white big stains in all of the back seats. There were at least 7 crayons under the driver seat and floor board. I did not have time to return the vehicle due to a standing appointment. When I returned the vehicle the lines were super long and other people standing in the lines therefore you could not pull up and park until other customers moved their luggage out of the way. UNORGANIZED AND UNPROFESSIONAL.

Cons: There was not a negative part of the experience!

Cons: The options, how long it took (apparently the system kept crashing) and the customer service could've been better.

Cons: cold response from the manager as they didn't had any intermediate or compact car for me. Gave me a mini van which i didn't need as is V6 and consumes more gas. Plus i was driving in mountain region , therefore small cars are easier to maneuver . I asked him to provide me a smaller car even if it was v6 so driving is easier for me. He DECLINED and gave me no options at that price even he had a smaller car honda genset. He wanted to sell me that car at a higher price WHICH ofcourse i won't pay addtional. was out of my budget.

Cons: Their cars have temporary licence plates that expire during the rental period. I was scared of every police car near me. Also when returning the car at ATL custumers are supposed to know that they return the car to Advantage instead of EZ, signs for EZ point to a different location in another building. Very strange operations indeed.

Cons: The first two cars given to me had very bald tires. Then the next available car was a pickup truck. The tires were good but I did not want a pickup truck.

Cons: We were told that our reserved car had been given to someone else and the only other car at that price range was a van so the low price that we thought we were getting was increased significantly. The car- a Hyundai Sonata- REEKED of cigarette smoke.

Cons: The car didn't reverse very well, I had to give it a lot more gas, but that is probably a manufacturing issue. Also, the rental car return in Atlanta Airport is really confusing. There aren't any clear signs about return, other than the general vicinity of the company you're renting from. We also got there at 6am, so maybe the issue was more that it was really early and there weren't enough employees available to direct the customer.

Cons: Check in is ALWAYS painfully slow. If there is a line at check in forget it, you'll be waiting 45 minutes to check in, and then at best another eight minutes to get your keys.... The cars that I have received have always had some spray disinfectant, like in a hotel room that someone smoked in.

Cons: The car had hand crank windows and one key lock in the driver's side door that did not lock or unlock the other doors.

Cons: Few customers but the time to get service was about 20-30 minutes. The first car I was assigned had a tailpipe loose. Had to be assigned a second car. The two cars I experienced had air freshener that was not pleasant. The second car had stains in the drivers seat. The second car leaked water. I took pictures of where the water was leaking into the car from under the dash as well as from the roof/headliner. They have you inspect the vehicle before you drive, but the garage is so dark and the car was wet it was difficult to inspect. Had to use the phone flash led to provide light to inspect the car.

Cons: They charged us 15 dollars per day for driving from Atlanta to Orlando on the day we picked up the car. Even though it showed "unlimited miles" when we booked online.

Cons: Nothing

Cons: I had to wait to get the car key. The car was not readily available.

Cons: The internet booking system said there was a rental available when in fact they had no cars. This issue should be addressed.

Cons: Had to wait 40 minutes for Budget to get the car washed and brought up to load our luggage & leave.

Cons: It took a long time to get my rental car, do to only one person that was working late night when I arrived.

Cons: Charged 3 days for a 1 day rental. When I complained they said they changed the billing, but only charged the 1 day fee as well as the 3 day fee. An overcharge of over $200.00. Still not resolved one week later.

Cons: Long wait at the counter. Reserved an SUV, and all they had was pickup trucks.

Cons: As someone who has spent 10+ years designing surveys for companies might I recommend changing the default position of the rating scale questions in this survey from the base point of "Excellent"? That is very bad practice and definitely not something that Confirmit would have recommended :)

Cons: I wish I had scored a better rate, but it was a last minute trip! :)

Cons: When I showed up at advantage they told me they had no cars available. They also said since i didn't pay in advance i should go on Hotwire and get a car through another agency. I tried that and the cheapest car was 500.00/day. So I ended up with no car rental. I used business associates at the location i was visiting and taxis for two days. I will never use advantage car rental and probably never use kayak to rent through.

Cons: The did not have a car for me although I had a reservation.

Cons: They to make clear that you have to pay for the car with the card you reserved it with.

Cons: Reserved suv not available. Next car showed "Maintenance Required" as I drove off lot. Came back & had to settle for small compact not comfy for elderly parents for same price. Will not use Advance in future.

Cons: They didn't have a car seat we requested, took over 45min to get one.

Cons: The vehicle needed an alignment, not a smooth ride and was dirty.

Cons: I signed paperwork when I collected the car (late at night) thinking it was the usual rental agreement but discovered on my return that I'd taken out additional insurance I didn't want, need or asked for and was handed a bill for $179. At no time did the Avis Agent tell me or my wife who was with me that I was taking out additional insurance or that I would have to pay for it on the car's return. It added $179 to the cost of the car rental that I wasn't expecting to pay. They wouldn't refund me the money when I complained and I've since discovered their agents get commission on any additional insurance they sell. I FELT CONNED. So if you do hire a car from AVIS, be VERY careful what you sign and make sure you tell the Agent you don't want any additional insurance. (I suggest you video the encounter on your phone as they wouldn't take my word for it when I complained). Avis suck and I'm never going to hire a car from them again.

Cons: i had to wait in a line for about 2 hours to get a car and another line to return the car. Staff kept talking that they can't wait to go home while processing my order.

Cons: Every add-on that could be added on was done so. You must OPT OUT of those charges. Taxes are unavoidable, but they will add on the maximum insurance possible. Read carefully before you sign. I could also do without all the agents chatting personally between each other during the entire transaction. Very unprofessional. Given the location and quality of the staff, this will likely not change.

Cons: The rental price for the time rented was not fair or equal, being that the car was supposed to be returned to a Northern location. Driving a front wheel drive threw a storm with my wife and two young boys. After calling Avis to inform the return station of drop-off they were closed at 7:00PM. This was my first time renting a car and the experience was not good at all. After witnessing the price my family paid for a day rental is equal to a price of a month rental I felt as if I was robbed. this will be my last rental, we as a people will never prosper if these are the standers we live by.

Cons: Couldn't find a gas station nearby

Cons: Location of Car Drop Off

Cons: Everything but the car was absolutely horrible

Cons: I cancelled it upon arrival and booked a Payless car which ended up being $500 cheaper, even tho the Payless car was a standard SUV and the Avis one was a smaller SUV

Cons: No cruise, hubcaps were constantly loosening up, car idled rough, fair gas mileage

Cons: Nothing

Cons: I will always rent though here

Cons: Anyone who thinks a Hyndai Santa Fe is a standard SUV should have their head examined. Its a crossover for goodness sake. Trying to put 4 adults + bags into this vehicle for a 10 day trip was a joke! Not to mention when we got to Atlanta, after we checked out and PAID ... they didn't even have a car for us??? WTH? How does the desk not communicate with the lot across the street... Hey the lady that made a reservation a month ago for a "standard SUV" is here and we are sending her over. The lot guy literally ran around and talked to his manager for 20 minutes telling us he just didn't have anything, but we could take this KIA Sorento?? Again.... not a "standard SUV" and there was no way in heck we were getting our bags and bodies into that vehicle. The Santa FE happened to roll in fresh from the car wash... but still not that clean? When I got in I was shocked to find it was manual seats and couldn't even get the seat up high enough to see out, as I am only 4'10. The key fob never worked to open the back doo and it took us 30 minutes to figure out where the button was to open the gas cap... (in fact we googled it!) I have always rented from Avis here and come to Georgia quite often.. I will be going back to AVis as they at least always have a car and the cars are always very nice. You get what you pay for!

Cons: Nothing

Cons: Tried to charge me $100 over the agreed price at pickup. Getting hand controls arranged over the phone was a big hassle.

Cons: Renters must be flying in from outside of Georgia to use the service which has a 150 mileage limit. This service shouldn't be included in searches unless these stipulations are made up front - they are not - rather found in the fine print.

Cons: They said they gave away my car because I did not pick it up at noon...my flight was scheduled to land at 2:30 pm, which it did...SCAM!!! Will never use again!!!

Cons: I booked our reservation as for an 11 o'clock pick up. Our flight arrived early, and we got to the rental car counter about 25 minutes before that. I do this all time. It's normally no big deal. We were told that we would have to wait until 11 o'clock. They had no cars. When I approached the counter to see if any other cars were available, I was told they had a Kia Sol for me. I assumed this upgrade was complimentary. I was wrong. We were charged an extra $50 for the car. Here's the thing though, when we were down in the car, I saw at least 2 compact cars (which is what I ordered) just sitting in Ace's parking spaces, ready to go.

Cons: car had a bad transmission, though new.

Cons: Rude check in staff and manager. Initial GPS given didn't work. Parking lot attendant was not available to answer questions re: car after handing over keys and was difficult to locate. Manger was extremely aggressive and rude when I returned the car with minor scratches on back bumper. When I explained these scratches should have been noted during check in process, he dismissed me. The parking lot attendant during check out was very courteous and introduced me to very pleasant desk agent who suggested I call Amex to be reimbursed for these estimated $500 in damages. If it weren't for the friendliness of the checkout parking lot attendant and very helpful desk agent, I would have been exceptionally frustrated. However, their wise advice enabled me to call Amex (credit card I used to book car) and file an insurance claim immediately. I will NEVER use ACE again and actively tell friends/family to avoid this car rental company at all cost.

Cons: the back seat belt didn't work, the engine had problems, the windshield wipers didn't work well. It felt like an old car that had a lot of problems with and they were just limping along. I would not recommend again!!

Cons: The car was full of thousands of ants that crawled everywhere while I was driving and got into my bags. The pickup and drop off area is a tiny stand that is hard to find, and there is not an attendant manning it.

Cons: They had my flight information ahead of time. I called them to let them know plane flight was delayed (by ~30-45min)- no one even picked up the phone. Went onto the flight thinking, "They wouldn't have asked for my flight number if this wasn't a problem they were used to having to deal with." Finally showed up at Atlanta Airport's Rental Car Center to a closed booth. Another rental company was open and happy to take my money. Never again Ace.

Cons: The car was pretty nasty. It looked like it hadn't been cleaned in weeks.