Guest reviews
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All reviews
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Couples
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Families
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Solo
Overall rating
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9.1 "Terrific location."9.8 "
Good access to the airport , said 98%." 7.6 "Great parking , according to 76%." 9.7 "Easily accessible by car , said 97%." 8.3 "83% thoughtparking was inexpensive ." 8.9 "89%liked the proximity to shopping ." 9.2 "92%enjoyed the restaurants & bars nearby ." 8.0 "80%liked the proximity to sightseeing ." -
8.7 "Great service."9.0 "90% found the
staff to be very friendly ." 8.0 "80% werehappy with the shuttle service ." 8.5 "85% said thereception staff was great ." 7.8 "78% thought theservice was very professional ." 10.0 "Housekeeping was great , according to 100%." -
8.4 "Good value."10.0 "100% were
happy with the price of the breakfast ." 9.3 "93% werehappy with the price ." 10.0 "100% thought it was agreat value ." -
8.2 "Breakfast is good."10.0 "100% were
happy with the price of the breakfast ." -
7.7 "Nice rooms."8.0 "80% said
rooms were clean ." 8.9 "89% said thebeds were comfortable ." 9.4 "94% thought theview was good ." 7.3 "73%loved the minibar ." 8.9 "89% found thekitchenette to be good ." 7.1 "71%enjoyed the shower ." -
4.3 "Internet is poor."2.9 "71% said the
wifi quality was bad ."
Overall rating
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9.2 "Terrific location."9.9 "
Good access to the airport , said 99%." 7.5 "Great parking , according to 75%." -
8.7 "Great service."8.8 "88% found the
staff to be very friendly ." 8.6 "86% said thereception staff was great ." 8.0 "80% werehappy with the shuttle service ." 7.9 "79% thought theservice was very professional ." -
8.2 "Good value."10.0 "100% were
happy with the price of the breakfast ." -
8.2 "Breakfast is good."10.0 "100% were
happy with the price of the breakfast ." -
7.6 "Nice rooms."8.1 "81% said
rooms were clean ." 8.6 "86% said thebeds were comfortable ." 9.4 "94% thought theview was good ." 7.2 "72% thoughtrooms were spacious ." -
3.9 "Internet is poor."
Overall rating
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9.1 "Terrific location."9.9 "
Good access to the airport , said 99%." 7.9 "Great parking , according to 79%." 9.7 "Easily accessible by car , said 97%." 8.6 "86% thoughtparking was inexpensive ." -
8.7 "Great service."8.7 "87% found the
staff to be very friendly ." 7.9 "79% werehappy with the shuttle service ." 8.4 "84% said thereception staff was great ." -
8.4 "Good value."9.5 "95% were
happy with the price ." 10.0 "100% werehappy with the price of the breakfast ." -
8.4 "Breakfast is good."10.0 "100% were
happy with the price of the breakfast ." -
7.6 "Nice rooms."8.0 "80% said
rooms were clean ." 8.7 "87% said thebeds were comfortable ." 9.4 "94% thought theview was good ." -
4.4 "Internet is poor."
Overall rating
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9.1 "Terrific location."
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8.5 "Great service."9.0 "90% found the
staff to be very friendly ." 7.5 "75% thought theservice was very professional ." -
8.3 "Breakfast is good."
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7.5 "Nice rooms."
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5.4 "Vibe was decent."
Overall rating
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8.9 "Location is great."9.6 "
Good access to the airport , said 96%." -
8.5 "Great service."8.7 "87% found the
staff to be very friendly ." -
8.3 "Generally very clean."
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8.2 "Food is delicious."
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8.2 "Breakfast is good."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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10.0review from
Friendly and knowledgeable staff. Amazing breakfast. Zero noise, even though great access to highway and airport. Very comfy bed. None
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10.0review from
It is located right off the freeway. Construction is currently on the road leading to it but that is not a huge inconvenience. The breakfast was pretty good and was steadily restocked. Room was clean but the door was a bit thin as you could hear people walking by In The hallway. Rooms were a bit small.
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8.2review from
Comfortable. Safe location. Good distance from city and easy to get to heart of San Francisco.
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8.0review from
Close to the airport, costco and easy to get to. They have an awesome breakfast. They were repaving parking slots, so less parking was available that weekend.
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6.8review from
Location was good, staff cheerful. Shower was very dirty after the cleaning people cleaned it (more dirty than it was before). Not sure why.
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6.3review from
Internet environment, reception staff, airport shuttle bus service limited space for breakfast
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5.0review from
Location OK A bit run down
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8.0review from
Excellent complementary breakfast.
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5.7review from
The front desk staff were very nice. none
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8.0review from
_Pleasant, efficient reception staff. Complimentary breakfast. Everything was first class in the hotel
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6.0review from
location nr. airport & ability to park & fly, paying a little additional. Includes breakfast with decent choices. slow check-in... & confusion as to the location with 2 other airport locations of this hotel with same name/different owners.
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8.0review from
Excellent personnel, that really surprised me and made my short stay very nice. Comfortable and clean room, perfect solution with shuttle bus.
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8.0review from
The front desk staff were helpful and pleasant. Mary was fantastic. The message of welcome on the telephone was appreciated. The beds were comfortable and the room was spacious and well maintained. The cleaning staff were also friendly. Handy to the airport and the seaside walk way for exercising. Probably just our inability to work it but, the air conditioning in the room seemed to be set to a very warm temperature.
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3.6review from
They had my booking.com reservation registered, but couldn't find a room for me. It took half an hour to complete my check-in.At the check-out, they tried to charge me a different rate (more expensive, of course).
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6.4review from
management is responsive to their customers - I sent a question by email asking where to get their airport transportation and received an immediate reply from their Area General Manager, Mr. Steven Dodaro
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10.0review from
Friendly and knowledgeable staff. Amazing breakfast. Zero noise, even though great access to highway and airport. Very comfy bed. None
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10.0review from
It is located right off the freeway. Construction is currently on the road leading to it but that is not a huge inconvenience. The breakfast was pretty good and was steadily restocked. Room was clean but the door was a bit thin as you could hear people walking by In The hallway. Rooms were a bit small.
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8.2review from
Comfortable. Safe location. Good distance from city and easy to get to heart of San Francisco.
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8.0review from
Close to the airport, costco and easy to get to. They have an awesome breakfast. They were repaving parking slots, so less parking was available that weekend.
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8.0review from
Excellent complementary breakfast.
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8.0review from
_Pleasant, efficient reception staff. Complimentary breakfast. Everything was first class in the hotel
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8.0review from
Excellent personnel, that really surprised me and made my short stay very nice. Comfortable and clean room, perfect solution with shuttle bus.
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8.0review from
The front desk staff were helpful and pleasant. Mary was fantastic. The message of welcome on the telephone was appreciated. The beds were comfortable and the room was spacious and well maintained. The cleaning staff were also friendly. Handy to the airport and the seaside walk way for exercising. Probably just our inability to work it but, the air conditioning in the room seemed to be set to a very warm temperature.
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6.3review from
Internet environment, reception staff, airport shuttle bus service limited space for breakfast
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5.0review from
Location OK A bit run down
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5.7review from
The front desk staff were very nice. none
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6.0review from
location nr. airport & ability to park & fly, paying a little additional. Includes breakfast with decent choices. slow check-in... & confusion as to the location with 2 other airport locations of this hotel with same name/different owners.
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3.6review from
They had my booking.com reservation registered, but couldn't find a room for me. It took half an hour to complete my check-in.At the check-out, they tried to charge me a different rate (more expensive, of course).
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6.4review from
management is responsive to their customers - I sent a question by email asking where to get their airport transportation and received an immediate reply from their Area General Manager, Mr. Steven Dodaro
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