Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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6.3
The seats are bigger than in other airlines! Good space. The crew disappeared, they would not come when they were called. They were too busy fighting with each other.
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8.0
Crew was nice and seat comfy They should upgrade their intartainment system
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7.0
The food was great and they provide plenty and the entertainment was awesome The comfort of the flight for 10 hours in economy was horrible: it's just to cramped. I would only fly first class in the future for long flights. For a better idea: I'm only 5'2 and 160lbs.
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6.0
Staff needs to learn English to help tourists I asked for directions and 2 out of 3 airport from Alitalia did not understood English "no english solo italiano . Also inspector from customs very rude , yelling at my wife in Italian , my wife didn't know what was happening . And up to this moment we still don know My suggestion Train your staff in politeness and learning English
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2.0
Nothing Everything. Paid premium economy, didn't even have milk for coffee, seats were horrible, food was mainly bread. Old entertainment. Snappy staff. Would never recommend this airline to anyone!!
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6.0
The crew was great. Very attentive No entertainment. Food was ok. Seats not comfortable for business class.
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7.0
Check in easy. Two hour weather delay Impossible European connection (which I somehow made) No luggage (it didn't make connection)
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6.5
Plane was late, so I had to rush for a connection in Rome.
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2.6
Seats are to tied , Unprofessional service
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4.0
Crew was good. No food served. No coffee. Just coca cola and water.
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7.0
The food was great and they provide plenty and the entertainment was awesome The comfort of the flight for 10 hours in economy was horrible: it's just to cramped. I would only fly first class in the future for long flights. For a better idea: I'm only 5'2 and 160lbs.
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7.0
Check in easy. Two hour weather delay Impossible European connection (which I somehow made) No luggage (it didn't make connection)
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6.3
The seats are bigger than in other airlines! Good space. The crew disappeared, they would not come when they were called. They were too busy fighting with each other.
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6.0
Staff needs to learn English to help tourists I asked for directions and 2 out of 3 airport from Alitalia did not understood English "no english solo italiano . Also inspector from customs very rude , yelling at my wife in Italian , my wife didn't know what was happening . And up to this moment we still don know My suggestion Train your staff in politeness and learning English
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2.0
Nothing Everything. Paid premium economy, didn't even have milk for coffee, seats were horrible, food was mainly bread. Old entertainment. Snappy staff. Would never recommend this airline to anyone!!
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6.0
The crew was great. Very attentive No entertainment. Food was ok. Seats not comfortable for business class.
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6.5
Plane was late, so I had to rush for a connection in Rome.
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2.6
Seats are to tied , Unprofessional service
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4.0
Crew was good. No food served. No coffee. Just coca cola and water.
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