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Lost lugage

Cons: They l lost my p partners lugage in Rome .. and now it has ruined her whole Holliday

Lost luggage

Cons: They l lost my p partners lugage in Rome .. and now it has ruined her whole Holliday

Cons: Boarding was late again, 25 minutes this time Seats are Too Tight

Cons: the food is terrible. he literally dropped my bread and picked it back up to give to me. it was soggy, tasteless and disgusting even more given the rude crew. I never comment a review unless it was a good or extremely terrible experience. One of the crew members was extremely rude to Americans. God forbid we ask him a question he would keep walking. For the price I paid and the duration of my flight (12 hours from LAX-FCO) I wish I chose a different airline. that was the most uncomfortable flight I've had in a long time and I travel often.

Cons: Change of gate at BCN with no notification

Worst boarding ever

Pros: The flight itself from NYC was great, the connection flight was great.

Cons: The worst boarding process I ever seen! The airport people and crew didn’t tell people what’s going on, there was a uhh delay. Big lines of people just standing and waiting. The flight took off 45 min late!!