Pros (+) I liked the layout of King size bedroom.
Cons (-) I did not like the shower. It had no barrier to water and leaked water all over the floor.
3 stars
Hilton Garden Inn Winston-Salem/Hanes Mall
1325 Creekshire Way, Winston-Salem, NC 27103, United States
Winston-Salem, NC
See location+1 336 765 1298Photos of Hilton Garden Inn Winston-Salem/Hanes Mall
Overview
Welcome to Winston-Salem's newest hotel, the Hilton Garden Inn Winston-Salem/Hanes Mall. Our hotel is located in Winston-Salem off I-40 and Stratford Road (exit 189), convenient for both the business and leisure traveler. Come enjoy an unique blend of history, culture, charm and hospitality. We are just minutes from restaurants, area attractions, landmarks and the largest mall in the southeast, Hanes Mall. Major nearby corporations near the Hilton Garden Inn Winston-Salem, North Carolina hotel are Sara Lee, Krispy Kreme Headquarters, R J Reynolds American, Hanes brand and Forsyth Medical Center. Also, the Wake Forest University is less than ten minutes away. The Hilton Garden Inn Winston-Salem, North Carolina hotel features 112 rooms with over 2,500 square feet of flexible banquet and meeting space. Each guestroom is equipped with 42" LCD TVs with HD programming, a spacious work area, complimentary wired and wireless high-speed Internet, voicemail and data port. For your convenience while you are staying at the Hilton Garden Inn Winston-Salem, North Carolina hotel, each room includes a microwave, refrigerator and coffee maker. Iron, ironing board and hair dryer are also standard in each room. The Hilton Garden Inn Winston-Salem, North Carolina hotel has a complimentary business center which is accessible 24-hours a day. The Great American Grill restaurant serves breakfast and dinner, and is open from 6:00am to 10:00pm daily. A heated indoor pool is available, as well as a 24-hour fitness center. ***** Everything. Right where you need it. *****
Latest deals for Hilton Garden Inn Winston-Salem/Hanes Mall
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Privacy Preferences
Amenities at Hilton Garden Inn Winston-Salem/Hanes Mall
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business centre
- Wi-Fi available in all areas
Services and conveniences
- Conference rooms
- ATM on-site
- Business centre
- Wake-up service
- Safety deposit box
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Express check-out
- 24-hour front desk
Dining
- Microwave
- Snack bar
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Vending machine (drinks)
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Disabled access
- Lift
- Hypoallergenic
- Hypoallergenic pillow
- No smoking
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Free toiletries
- Heating
- Air-conditioned
Media and entertainment
- Radio
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- TV
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
General
- Telephone
- Privacy curtain
- Storage available
Bathroom
- Shower
- Hairdryer
Workspace
- Fax/photocopying
- Desk
Things to do
- Gift shop
- Golf
Health and safety
- Daily housekeeping
- Safe
Parking and transportation
- Free parking
Bedroom
- Feather pillow
Fitness
- Fitness centre
Pool
- Pool
Reviews of Hilton Garden Inn Winston-Salem/Hanes Mall
8.0
Very good
319 verified ratings
Wonderful
194
Very good
41
Good
23
Okay
17
Fair
11
Mediocre
9
Poor
24
Summary of reviews
Guests say
Guests had mixed reviews about the hotel, with several praising the friendly and accommodating staff as well as clean and spacious rooms. However, many expressed dissatisfaction with the poor quality of service, rude staff interactions, and various issues including cleanliness concerns, uncomfortable beds, and inadequate amenities. Safety concerns were also raised regarding access at night. Overall, while some guests enjoyed their stays, significant improvements are needed in service and facilities.AI-generated from customer reviews
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Score by provider
8 out of 10
2 reviews
All reviews
Pros (+) Good food close to the hotel and easy to find, very friendly staff and the pool and the hot tub were very clean and great for the kids some woman at the front desk was being very rude and obnoxious and should have been embarrassed to be treating the staff the way she was…but they were calm and kept smiling and even offered her and her family something from the snack bar while she waited-
Location
1325 Creekshire Way, Winston-Salem, NC 27103
What's nearby
- Hanes Mall2.5 km
- Southeastern Center for Contemporary Art7 km
- BB and T Field7.4 km
- Reynolda Gardens7.7 km
- Foothills Brewpub7.8 km
- Reynolda House Museum of American Art7.9 km
- New Winston Museums7.9 km
- Old Salem Museums & Gardens8 km
- Single Brothers' House8.1 km
- Old Salem8.1 km
- Children's Museum of Winston-Salem8.1 km
- M.C. Benton Jr. Convention Center8.2 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 11:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Hilton Garden Inn Winston-Salem/Hanes Mall
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Nearby hotels and places to stay
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See most recommended stays in Winston-SalemGood to know
Value for money | 7.9 |
|---|---|
Distance to city centre | 8.5 km |
Nearest airport | Greensboro/H. Point |
Distance to airport | 35.5 km |