Overview

Our website uses cookies for technical, analytical and marketing purposes. Here is more information. If you agree to this, just keep browsing. close

×
Your browser will soon be unsupported by KAYAK.
Update now and keep on travelling with us!

Mercure Hotel Raphael Wien

Wallgasse 23, 1060 Vienna, Wien, Austria
+43 1905 9660

€50+

Overall guest ratings

8.0/10 Good
based on 2,049 reviews

Review highlights

  • 8.9
  • 7.6
  • 5.9
  • 5.7

Nearby

    show all

    About

    Mercure Raphael Hotel Wien enjoys a quiet and central location in the heart of Vienna. Situated close to Mariahilferstrasse, our hotel is ideal for culture and shopping, and a variety of restaurants is also nearby. Attractions such as the Hofburg Imperial Palace, State Opera House and Schönbrunn Palace are easily accessible. Viennese charm in a cosmopolitan atmosphere: We want to make your stay with us a special experience. Take us at our word - we look forward to welcoming you.

    Less More
    accorhotels.com

    AMENITIES

    • Free Wi-Fi
    • Internet
    • Meeting/Banquet facilities
    • No smoking
    • Restaurant
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Storage available
    • Business centre
    • Laundry facilities
    • Bar/Lounge
    • Pets not allowed
    • Parking (surcharge)
    Less More
    Reviews

    Guest reviews

    Overall rating

    8.0 Good
    based on 2,049 reviews
    • 8.9 "Location is great."
      9.4 "94% thought it was easy to get to the train station."
      9.6 "City centre within easy reach, said 96%."
      10.0 "Easily accessible by car, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to sightseeing."
    • 7.6 "High comfort."
      8.1 "81% said the beds were comfortable."
      8.1 "81% thought rooms were spacious."
      7.2 "72% thought it was pleasantly quiet."
      7.6 "76% liked the big bathroom."
    • 7.0 "Good service."
      8.1 "81% found the staff to be very friendly."
    • 6.2 "Breakfast is mediocre."
    • 6.0 "Rooms are ok."
      5.5 "Only 55% said rooms were clean enough."
      6.9 "Only 69% said the rooms were modern."
    • 5.9 "Average cleanliness."
      5.5 "Only 55% said rooms were clean enough."
    • 5.7 "Internet is average."
    • 4.5 "Bad amenities."
      4.4 "56% thought the building wasn't nice."
      4.3 "For 57%, the lobby entrance was sub-standard."
      1.3 "87% complained about the elevator."
    • 3.3 "Disappointing food."
      2.4 "76% found the side dishes unedible."
      3.1 "For 69%, the dining experience was not enjoyable."
      4.3 "57% did not like what was on the menu."
    • 0.6 "Bar is disappointing."
    View all review categories

    Overall rating

    8.1 Excellent
    based on 1,352 reviews
    • 9.2 "Terrific location."
      9.4 "94% thought it was easy to get to the train station."
      9.5 "95% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.5 "City centre within easy reach, said 95%."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "Easily accessible by car, said 100%."
    • 7.5 "High comfort."
      8.3 "83% said the beds were comfortable."
      8.0 "80% thought rooms were spacious."
      7.3 "73% liked the big bathroom."
    • 6.8 "Service is ok."
      5.4 "54% said the reception staff was ok."
      5.1 "Housekeeping was ok, according to 51%."
    • 6.0 "Breakfast is mediocre."
    • 6.0 "Rooms are ok."
      5.5 "Only 55% said rooms were clean enough."
      6.9 "Only 69% said the rooms were modern."
    • 6.0 "Average cleanliness."
      5.5 "Only 55% said rooms were clean enough."
    • 5.7 "Internet is average."
    • 4.4 "Bad amenities."
      4.4 "56% thought the building wasn't nice."
      4.1 "For 59%, the lobby entrance was sub-standard."
    • 3.8 "Disappointing food."
      2.7 "73% found the side dishes unedible."
      4.2 "58% did not like what was on the menu."
    • 0.8 "Bar is disappointing."
    View all review categories

    Overall rating

    7.9 Good
    based on 266 reviews
    • 8.9 "Location is great."
      9.8 "Near to public transport, according to 98%."
      9.0 "90% thought it was easy to get to the train station."
    • 6.6 "Service is ok."
      5.3 "53% said the reception staff was ok."
    • 6.2 "Breakfast is mediocre."
    • 5.5 "Average cleanliness."
      5.3 "Only 53% said rooms were clean enough."
    • 5.4 "Rooms are ok."
      5.3 "Only 53% said rooms were clean enough."
      6.3 "Only 63% said the rooms were modern."
    • 3.8 "Bad amenities."
      3.8 "62% thought the building wasn't nice."
    • 3.2 "Food is inedible."
    View all review categories

    Overall rating

    7.4 Good
    based on 20 reviews
    • 5.7 "Rooms are ok."

    Overall rating

    7.9 Good
    based on 409 reviews
    • 8.8 "Location is great."
      9.5 "95% thought it was easy to get to the train station."
    • 7.4 "Good vibe."
      7.6 "76% thought, the hotel was modern."
      8.9 "89% said it was a stylish hotel."
    • 7.3 "Good service."
      8.2 "82% found the staff to be very friendly."
    • 6.8 "Rooms are ok."
      6.1 "Only 61% said rooms were clean enough."
    • 6.4 "Average cleanliness."
      6.1 "Only 61% said rooms were clean enough."
    • 6.0 "Breakfast is mediocre."
    • 5.7 "Internet is average."
    • 4.8 "Bad amenities."
      4.8 "52% thought the building wasn't nice."
    • 3.0 "Food is inedible."
    • 0.5 "Bar is disappointing."
    View all review categories
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Friends Hotel
    Guests recommend this for traveling with friends.
    data provided by TrustYou

    Recent reviews


    Photos
    Map

    Map

    Close
    Would you like to save as your currency permanently or for this visit only?
    Close