Overview

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Sun Members Tokyo Shinjuku

3-5-13 Nishi-Shinjuku, Shinjuku-ku, Tokyo 160-0023, Japan
+81 333 498 601

€73+

Overall guest ratings

7.2/10 Good
based on 1,114 reviews

Review highlights

  • 10.0
  • 9.2
  • 4.9
  • 4.7

Good to know

  • Friendly service

Nearby

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    About

    Located in Shinjuku, this hotel is within 1 mi (2 km) of Tokyo Opera City Concert Hall, Meiji Jingu Shrine, and Tokyo Metropolitan Government Building. Shinjuku Gyoen National Garden and Yoyogi Park are also within 2 mi (3 km).

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    Expedia

    AMENITIES

    • Free Wi-Fi
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Restaurant
    • Bar/Lounge
    • Parking
    • Air-conditioned
    • 24 Hour Front Desk
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Gift shop
    • Cable or satellite TV
    • Free Internet
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    7.2 Good
    based on 1,114 reviews
    • 10.0 "Incredible bar."
    • 9.2 "Internet works perfectly."
      9.1 "91% said the wifi quality was great."
    • 8.9 "Breakfast is good."
      9.1 "91% were happy with the price of the breakfast."
    • 7.6 "Good service."
      7.9 "79% found the staff to be very friendly."
      7.3 "73% said the reception staff was great."
      9.0 "Housekeeping was great, according to 90%."
    • 6.6 "Location is acceptable."
      5.4 "Proximity to public transport was ok, according to 54%."
      6.5 "Only 65% were satisfied with the proximity to sightseeing."
    • 4.9 "Rooms are not good."
      4.6 "54% said rooms were small."
      2.9 "71% complained about the bathroom."
      1.1 "89% criticized the small bathroom."
      2.2 "Air conditioning was criticized by 78%."
      0.0 "For 100%, the rooms looked old."
      1.8 "82% found problems with the furniture."
      2.7 "73% thought they were poorly maintained."
      2.9 "71% were unhappy with the view."
      2.3 "77% said the bathroom was dirty."
    • 4.7 "Not very comfortable."
      4.6 "54% said rooms were small."
      1.1 "89% criticized the small bathroom."
      2.2 "Air conditioning was criticized by 78%."
    • 4.2 "Bad amenities."
      3.8 "62% thought the building wasn't nice."
      0.3 "97% thought the facilities needed updating."
      3.3 "For 67%, the lobby entrance was sub-standard."
    • 2.8 "Horrible vibe."
      0.7 "93% criticized the unstylish hotel."
      3.3 "For 67%, the lobby entrance was sub-standard."
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    Overall rating

    7.5 Good
    based on 100 reviews
    • 8.9 "Breakfast is good."
    • 7.7 "Good service."
    • 7.5 "High value."
    • 6.9 "Location is acceptable."
    • 4.7 "Rooms are not good."
      4.4 "56% said rooms were small."
    • 4.6 "Not very comfortable."
      4.4 "56% said rooms were small."

    Overall rating

    6.9 Good
    based on 590 reviews
    • 9.1 "Excellent breakfast."
    • 7.4 "Good service."
      7.8 "78% found the staff to be very friendly."
      7.1 "71% said the reception staff was great."
    • 7.3 "Good cleanliness."
      7.0 "70% said rooms were clean."
    • 6.7 "Location is acceptable."
      5.7 "Proximity to public transport was ok, according to 57%."
    • 4.8 "Rooms are not good."
      4.3 "57% said rooms were small."
      2.8 "72% complained about the bathroom."
      1.1 "89% criticized the small bathroom."
      1.7 "83% found problems with the furniture."
      0.0 "For 100%, the rooms looked old."
    • 4.4 "Not very comfortable."
      4.3 "57% said rooms were small."
      1.1 "89% criticized the small bathroom."
    • 4.3 "Bad amenities."
      3.9 "61% thought the building wasn't nice."
    • 2.4 "Horrible vibe."
      0.7 "93% criticized the unstylish hotel."
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    Overall rating

    7.2 Good
    based on 144 reviews
    • 9.0 "Excellent breakfast."
    • 7.6 "High value."
    • 7.4 "Good service."
    • 7.1 "Good cleanliness."
    • 6.7 "Location is acceptable."
      5.0 "For 50%, the distance to the train station was ok."
    • 4.8 "Rooms are not good."
      2.7 "73% complained about the bathroom."
    • 4.5 "Not very comfortable."
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    Overall rating

    8.2 Excellent
    based on 278 reviews
    • 9.0 "Excellent breakfast."
    • 8.0 "Great service."
      7.7 "77% said the reception staff was great."
      9.2 "92% thought the service was very professional."
      9.2 "Housekeeping was great, according to 92%."
    • 6.8 "Location is acceptable."
    • 5.6 "Average comfort."
      5.5 "Only 55% said rooms were big enough."
      6.7 "For only 67%, the noise level was all right."
    • 5.5 "Rooms are ok."
      5.5 "Only 55% said rooms were big enough."
    • 4.2 "Bad amenities."
      3.7 "63% thought the building wasn't nice."
    • 2.7 "Horrible vibe."
      0.8 "92% criticized the unstylish hotel."
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    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Friendly service"
    data provided by TrustYou

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