Overview

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Hyatt Regency Tokyo

2-7-2 Nishi-shinjuku, Shinjuku, Tokyo 160-0023, Japan
+81 333 481 234

€173+

Overall guest ratings

8.7/10 Excellent
based on 3,790 reviews

Review highlights

  • 9.2
  • 8.9
  • 6.9
  • 5.7

Good to know

  • Good accessibility by car
  • Professional service
  • Good shuttle service

Nearby

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    About

    Modern 744 room,28 story hotel with a 7 story atrium lobby,located in Tokyo's metropolitan commercial center in Shinjuku,facing Shinjuku Central Park,adjacent to Tokyo's most vibrant shopping and entertainment areas. Hotel opened September 1980.

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    Hyatt

    AMENITIES

    • Fitness centre
    • Free Wi-Fi
    • Business centre
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Indoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Facilities for disabled guests
    • Laundry facilities
    • Cable or satellite TV
    • Coffee shop
    • Internet (surcharge)
    • Pets not allowed
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall rating

    8.7 Excellent
    based on 3,790 reviews
    • 9.2 "World class service."
      9.6 "96% found the staff to be very friendly."
      9.7 "97% were happy with the shuttle service."
      9.5 "95% thought the service was very professional."
      8.1 "81% said the reception staff was great."
      8.3 "Housekeeping was great, according to 83%."
      9.2 "92% said the concierge service was amazing."
      9.3 "Management was excellent, said 93%."
      8.5 "85% were happy with the room service."
    • 8.9 "Location is great."
      9.5 "Near to public transport, according to 95%."
      9.3 "Easily accessible by car, said 93%."
      7.3 "73% liked the proximity to sightseeing."
      9.8 "Good access to the airport, said 98%."
      7.7 "City centre within easy reach, said 77%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.7 "Generally very clean."
      8.4 "84% said rooms were clean."
      9.2 "92% thought it was clean."
      9.0 "90% said the bathroom was clean."
    • 7.6 "Good breakfast."
    • 7.4 "Nice rooms."
      9.6 "96% thought the view was good."
      8.4 "84% said rooms were clean."
      8.2 "82% said the beds were comfortable."
      9.0 "90% said the bathroom was clean."
    • 6.9 "Internet is average."
      5.9 "59% thought the wifi quality was ok."
    • 5.7 "Vibe was decent."
    • 4.7 "Wellness & sports facilities were not very nice."
      4.6 "54% didn't like the fitness area."
    • 4.3 "Bar is not good."
      4.4 "Alcoholic drinks were awful, according to 56%."
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    Overall rating

    8.8 Excellent
    based on 1,023 reviews
    • 9.5 "Terrific location."
      9.6 "Near to public transport, according to 96%."
      9.3 "Easily accessible by car, said 93%."
      7.8 "78% liked the proximity to sightseeing."
      9.8 "Good access to the airport, said 98%."
    • 9.1 "World class service."
      9.6 "96% found the staff to be very friendly."
      9.8 "98% were happy with the shuttle service."
      9.4 "94% thought the service was very professional."
      8.0 "80% said the reception staff was great."
      9.2 "92% said the concierge service was amazing."
    • 8.7 "Generally very clean."
      8.5 "85% said rooms were clean."
      9.3 "93% thought it was clean."
    • 7.4 "Good breakfast."
    • 7.4 "Nice rooms."
      9.7 "97% thought the view was good."
      8.5 "85% said rooms were clean."
      7.9 "79% said the beds were comfortable."
    • 6.4 "Average amenities."
      6.3 "63% thought the building was acceptable."
    • 5.5 "Vibe was decent."
    • 4.1 "Wellness & sports facilities were not very nice."
      4.1 "59% didn't like the fitness area."
    View all review categories

    Overall rating

    9.0 Excellent
    based on 2,122 reviews
    • 9.2 "World class service."
      9.7 "97% found the staff to be very friendly."
      9.5 "95% were happy with the shuttle service."
      9.6 "96% thought the service was very professional."
      8.3 "83% said the reception staff was great."
      8.3 "Housekeeping was great, according to 83%."
      9.3 "93% said the concierge service was amazing."
    • 8.9 "Location is great."
      9.4 "Easily accessible by car, said 94%."
      8.5 "85% liked the proximity to shopping."
      9.0 "Near to public transport, according to 90%."
      9.9 "Good access to the airport, said 99%."
      7.6 "76% liked the proximity to sightseeing."
      8.0 "City centre within easy reach, said 80%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.0 "Good value."
      8.6 "86% thought it was a great value."
    • 7.5 "Nice rooms."
      7.8 "78% thought rooms were spacious."
      9.4 "94% thought the view was good."
      8.5 "85% said the beds were comfortable."
      8.3 "83% said rooms were clean."
    • 7.3 "Good breakfast."
    • 5.7 "Vibe was decent."
    • 4.8 "Wellness & sports facilities were not very nice."
      4.7 "53% didn't like the fitness area."
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    Overall rating

    9.0 Excellent
    based on 265 reviews
    • 9.2 "Terrific location."
      9.5 "Easily accessible by car, said 95%."
      9.5 "Near to public transport, according to 95%."
      8.6 "86% liked the proximity to shopping."
    • 9.0 "World class service."
      9.7 "97% found the staff to be very friendly."
      9.8 "98% were happy with the shuttle service."
      9.6 "96% thought the service was very professional."
    • 7.9 "High value."
    • 7.8 "Good breakfast."
    • 6.5 "Average amenities."
      6.5 "65% thought the building was acceptable."
    • 6.2 "Rooms are ok."
      6.5 "Only 65% said rooms were big enough."
    • 5.2 "Vibe was decent."
    View all review categories

    Overall rating

    8.7 Excellent
    based on 379 reviews
    • 9.3 "World class service."
      9.6 "96% found the staff to be very friendly."
      9.5 "95% thought the service was very professional."
      9.8 "98% were happy with the shuttle service."
      8.1 "81% said the reception staff was great."
    • 9.1 "Terrific location."
      9.4 "Near to public transport, according to 94%."
      9.4 "Easily accessible by car, said 94%."
    • 8.4 "Generally very clean."
      8.0 "80% said rooms were clean."
      9.1 "91% thought it was clean."
    • 7.5 "Good breakfast."
    • 6.9 "Rooms are ok."
    • 6.5 "Internet is average."
      5.5 "55% thought the wifi quality was ok."
    • 6.4 "Average amenities."
      6.5 "65% thought the building was acceptable."
    • 5.2 "Vibe was decent."
    • 4.2 "Wellness & sports facilities were not very nice."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Good accessibility by car"
    "Professional service"
    "Good shuttle service"
    data provided by TrustYou

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