Overview

Our website uses cookies for technical, analytical and marketing purposes. Here is more information. If you agree to this, just keep browsing. close

Hotel Gracery Ginza
Best Wellness Area

7-10-1 Ginza, Chuo-ku, Tokyo 104-0061, Japan
+81 366 861 000

€84+

Overall guest ratings

8.3/10 Excellent
based on 2,173 reviews

Review highlights

  • 9.6
  • 9.5
  • 8.6
  • 6.7

Good to know

  • Nice building
  • Clean rooms
  • Great shopping

Nearby

    show all

    About

    The 4-star Hotel Gracery Ginza´s spacious rooms feature a semi-double bed, relaxing and inviting as your favorite comfortable sofa. On the practical side, they also have the latest facilities required for business. The setup makes the Gracery Ginza Hotel ideal for businesspeople as well as couples and families. In addition to the features of the standard rooms, our luxurious executive rooms offer a PC and Internet environment (maximum-speed 100 Mbps) to meet your business needs. Some of these rooms even offer additional services just right for executives, including massage chairs.

    Less More
    FastBooking Direct

    AMENITIES

    • Free Wi-Fi
    • Facilities for disabled guests
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Restaurant
    • Parking
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Business centre
    • Beauty salon
    • Free Internet
    • Pets not allowed
    Less More
    Reviews

    Guest reviews

    Overall rating

    8.3 Excellent
    based on 2,173 reviews
    • 9.6 "Excellent wellness & sports facilities."
    • 9.5 "Terrific location."
      9.5 "95% liked the proximity to shopping."
      9.7 "Near to public transport, according to 97%."
      9.6 "96% thought it was easy to get to the train station."
      9.7 "City centre within easy reach, said 97%."
      9.6 "Easily accessible by car, said 96%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.5 "95% liked the proximity to sightseeing."
      10.0 "Good access to the airport, said 100%."
    • 8.6 "Food is delicious."
      7.5 "75% loved the dining experience."
      7.3 "Yummy desserts, said 73%."
      10.0 "100% enjoyed the vegetable dishes."
    • 8.2 "Breakfast is good."
    • 8.2 "Great service."
      9.6 "96% found the staff to be very friendly."
      7.9 "79% said the reception staff was great."
      8.8 "88% thought the service was very professional."
      10.0 "Hotel security was great, thought 100%."
    • 6.7 "Internet is average."
      5.6 "56% thought the wifi quality was ok."
    • 5.9 "Rooms are ok."
      6.5 "Beds were acceptable for 65%."
      5.6 "Only 56% thought the furniture was functional."
      6.2 "For 62%, maintenance was acceptable."
      6.6 "66% thought the bathroom was big enough."
      5.0 "50% thought the minibar was ok."
      5.3 "Only 53% thought the air conditioning was adequate."
    • 5.3 "Bar is ok."
    View all review categories

    Overall rating

    8.3 Excellent
    based on 912 reviews
    • 9.7 "Terrific location."
      9.7 "97% liked the proximity to shopping."
      9.6 "Near to public transport, according to 96%."
      9.5 "95% thought it was easy to get to the train station."
      9.7 "Easily accessible by car, said 97%."
      9.7 "City centre within easy reach, said 97%."
    • 8.7 "Food is delicious."
    • 8.4 "Breakfast is good."
    • 8.2 "Great service."
      9.7 "97% found the staff to be very friendly."
      7.9 "79% said the reception staff was great."
      8.9 "89% thought the service was very professional."
    • 7.5 "Good cleanliness."
      7.1 "71% said rooms were clean."
      8.4 "84% thought it was clean."
    • 4.7 "Rooms are not good."
      2.2 "78% said rooms were small."
      4.3 "For 57%, the rooms looked old."
    • 2.9 "Quite uncomfortable."
      2.2 "78% said rooms were small."
    View all review categories

    Overall rating

    8.3 Excellent
    based on 478 reviews
    • 9.5 "Terrific location."
      9.6 "96% liked the proximity to shopping."
      9.7 "Near to public transport, according to 97%."
      9.5 "City centre within easy reach, said 95%."
      9.4 "Easily accessible by car, said 94%."
      9.6 "96% thought it was easy to get to the train station."
    • 8.7 "Food is delicious."
    • 8.4 "Breakfast is good."
    • 8.3 "Great service."
      9.7 "97% found the staff to be very friendly."
      8.0 "80% said the reception staff was great."
    • 5.4 "Rooms are ok."
      7.0 "70% said rooms were clean."
      5.9 "For only 59%, the bathroom was ok."
      6.2 "Beds were acceptable for 62%."
      6.4 "For 64%, maintenance was acceptable."
    • 4.1 "Not very comfortable."
      2.9 "71% said rooms were small."

    Overall rating

    8.5 Excellent
    based on 260 reviews
    • 9.4 "Terrific location."
      9.4 "94% liked the proximity to shopping."
      9.4 "94% thought it was easy to get to the train station."
    • 8.2 "Breakfast is good."
    • 8.1 "Vibe was good."
    • 8.1 "Great service."
      9.5 "95% found the staff to be very friendly."
      8.7 "87% thought the service was very professional."
      8.1 "81% said the reception staff was great."
    • 7.7 "Good cleanliness."
      7.5 "75% said rooms were clean."
    • 6.0 "Rooms are ok."
      6.2 "For only 62%, the bathroom was ok."
    • 4.3 "Not very comfortable."
      3.1 "69% said rooms were small."
    View all review categories

    Overall rating

    8.2 Excellent
    based on 521 reviews
    • 9.7 "Excellent wellness & sports facilities."
    • 9.2 "Terrific location."
      9.5 "95% liked the proximity to shopping."
      9.7 "City centre within easy reach, said 97%."
      9.7 "Near to public transport, according to 97%."
      9.6 "Easily accessible by car, said 96%."
    • 8.6 "Food is delicious."
    • 8.3 "Vibe was good."
      8.7 "87% enjoyed the friendly atmosphere."
    • 8.1 "Great service."
      9.7 "97% found the staff to be very friendly."
      8.8 "88% thought the service was very professional."
      8.0 "80% said the reception staff was great."
    • 6.3 "Internet is average."
      5.1 "51% thought the wifi quality was ok."
    • 6.1 "Rooms are ok."
      7.0 "70% said the beds were comfortable."
      5.8 "Only 58% thought the furniture was functional."
    View all review categories
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Nice building"
    "Clean rooms"
    "Great shopping"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention:
    More

    Photos
    Map

    Map