Herods Tel Aviv By The Beach

Disappointing

Location

I asked for one bed.i got 2 small beds. Not comfortable. The food was very bad .and the room service person .is unprofessional.

I won't recommend it to...

Very poor

Nothing

Bad

I wish I could answer

I don't know where to begin , besides the security guard who somehow turned into responsible manager everything was terrible. 1. Parking - my wife is 8.5 mths pregnant, apparently there is paid parking however it was full despite corona , hotel was unwilling to even attempt to try and help us and we walked over 1km with bags . Unfortunately this is the least of what was to come 2. Cleanliness and much needed renovation, approaching the hotel from afar you can see it's deteriation from outside , upon arrival you can see the needed renovation from the lobby.. onto the rooms ( brace yourselves) keep in mind this was supposed to be out last weekend getaway before the baby arrives ... We get to the room which apparently was a complimentary upgrade , the room looks like it's been through a tornado the walls were peeling the floors has stains and actual dirt on it or crumbs , there was a hair very visible to the eye on the bed , the bathroom was dirty you could see hair on the 🚽 ! We immediately phoned reception , I met the nice security guard downstairs who escorted us to see the suite on the house , we arrive to the room , carpets filthy outside in the hallway , dirty food plates on the floor as they've been there for some time , we enter the room , also badly outdated , cracks in the walls , then the best part. Pubic hairs inside the toilet ! And yes the manager/security guard was able to visually see it and confirm it . He was speechless as we're we . 3. Refund, not only was this supposed to be a 4.5/5 ⭐ hotel , its was overpriced compared to others . And I'm still waiting for my refund which they couldn't process on site this was a week ago ! 4. Follow up customer service , despite leaving my number and asking for a much needed follow up , haven't heard a word ! What a terrible joke of an experience . Absolutely speeches. 5.

Very poor

Very bad service, especially during the Corona period we arrive, unclean, sticky rooms, didn’t respect the guests

Disappointing

The mattresses were very comfortable.

I just spent 2 days at this hotel and it was more than disappointing. The breakfast (Covid Style) was an embarrassment and reminded me more of a hospital breakfast than a 5 star hotel. There was a pile of hair in the shower (not mine!) And although they were offering room service instead of dining in the dining room, there was no menu to choose from and it was very difficult to get room service on the phone, it kept switching over to voice mail after a few rings. All in All, this hotel deserves a 3 to 4 star rating, not even close to 5 stars.

Dirty, no service

It's near the beach

We got the room and it was dirty. We found dirty diapers on the floor. And blood in the sheets in one of the beds. Phone line didn't worked. Balcony door didn't closed completely so the noise was bad. We went to front desk to say all this and they sent someone to take the diapers and stuff but they didn't even apologize for this.. In times of corona they didn't even clean the room!!! I'm never going back there you pay 5 star price and get may be 1star service.

Fantastic location but needs renovating

I love the location of the hotel, right by one of the nicest stretches of beach in Tel Aviv. The hotel lobby is inviting, with a gorgeous view, stylish furnishings and some interesting pieces of art. I also like that on the lower floors there are some nice corners to sit. The staff in the breakfast room were particularly nice.

Other than the lobby, the hotel is in dire need of major renovation. The Aircon in the bedroom was so noisy it was a serious nuisance both when trying to converse, watch tv and when trying to sleep. It did, at least, cool the room. The beds were comfortable and there was a fresh coat of paint on the room, but everything else was showing wear - the bathroom (which was much smaller than expected for an executive room), the balcony - which is tiny, totally outdated and only had two chairs - no table. The mini bar was empty and I’m not sure it would have worked anyway as the door didn’t close well. There was a kettle and some sachets of coffee and tea, but I’d expect a coffee machine and capsules in this price bracket. It’s also a shame that there’s only the main restaurant and no chef’s restaurant or more romantic restaurant on site.

Poor

Locations

Over crowded no room by the pool to relax place dirty

More like a glorified 3*...

Staff (when available) was friendly and competent. COVID guidelines were observed. Wifi worked well enough. Good variety at breakfast. Great views from the 12th floor. Air conditioning in the room handled the heat wave well.

Hotel is understaffed and is therefore unable to provide basic service to guests, such as answering the phone. Furniture is dated and inadequate. Breakfast food was on the cheap side, with quantity taking precedence over quality.

Pleasant

Location is excellent, customer service manager (?) Rona was also very helpful

The pillowcases came stained, it was very difficult reaching the staff by phone, we asked for a bottle opener and glasses, got only opener. The breakfast was very disappointing

I didn’t enjoyed Not clean very old

I didn’t enjoyed Not clean very old

Would not recommend. First and last time. Overall- terrible!

Old, run down, terrible service.

Location is amazing The staff was nice The view from the room

The room was clean and nice, but the balcony very old and need maintenance. The breakfast was lame, there was no milk for the coffee (basic) even though we called to aks, it was not a breakfast worth 65NIS at all. The 3rd bed was hard like wood and my friend heart her back slipping on it.

Location is amazing The staff was nice The view from the room

The room was clean and nice, but the balcony very old and need maintenance. The breakfast was lame, there was no milk for the coffee (basic) even though we called to aks, it was not a breakfast worth 65NIS at all. The 3rd bed was hard like wood and my friend heart her back slipping on it.

Amazing breakfast, extremely good food! Really nice view of the seaside.

Poor wifi connection in the room. For surfing and sending e-mails I had to go to the lobby, really challenging to catch a stable connection in the room. Although I complained 4 times, the issue was not solved. The window in my room could not close properly and it had to be repaired after the first night.

Good breakfast. Nice open terrace with sea view

The hotel was over crowded and noisy. we had dinner sitting less than 10 centimeters from another couple. The beds are too soft and not comfortable. rooms are old and need refurbishing. No bath in room, only shower

Location

Windows were not sealed and wind was howling at night. Couldn’t sleep well.

The property is nice located.

Unfortunately we will not have a good memories from this hotel. Firstly when we checked in lady from the reception made a mistake and charged us twice for our stay... secondly we booked ‘luxury room with sea view’ but unfortunately we get random room with street view :( of course we asked for change but we get different room next day. Last but not least when we checked out we realized that they charged us for the Tax and they shouldn’t- lady from the reception told us that we will receive our money for the next day - we are still waiting for this refund...

Location was great as just next to the beach

1) Staff tried to be friendly but unfortunately seem not trained, unorganized and unprofessional in several occasions > checking, breakfast, checkout 2) when we checked in we were asked to pay the full amount plus deposit / we stayed 6 nights therefore quite a bit of money even before we had the chance to see the room 3) we booked a room with sea view and were very much disappointed as the sea view was only given when on the balcony and leaning out 4) overall quite old hotel which has not been touched up since a while

The location was good and if you like the sea and beach, I am sure it would be very convenient in the summer.

We ordered and paid for a "deluxe triple room for 3 adults". The room only had one bed and then a sofa. The room should not have been advertised for 3 adults but more for a family (of which there were family rooms which were identical). Breakfast was not good.

Views of Beach Great breakfast

No cocktail bar Unfriendly staff Old worn out rooms Charged $200 for dinner I didn’t have but told this happens all the time

Location

Building needs to be entirely stripped and refurbished. Hotel is rather worn-out.

When I got to the room the toilet was full with shut and pee and the only thing they did is changed the room, a manager couldn’t step to apologize and I would expect a small gesture to be sent to the room just for the feeling that they care which didn’t happen, the toilet itself in my room could barely flush as well

Location is lovely.

Very old hotel but they pass it off as a 1930’s theme yet it’s just an old dated bulging and the rooms are dated. Staff very lazy and rude. Far better to stay in another hotel.

The location.

Old furniture, old appliances, windows not closing properly, noisy room. Extremely expensive for the comfort and quality it offers.

The location of the hotel is really nice. First line to the beach, what more could you ask for? As with almost all Israeli hotels, the lobby is really well done and also the lounge and cafe were very nice.

When we entered our first room, lightning almost hit us. For the price of more than 300 € per night for 2 adults and one child, a 30 year old room was presented to us. The furniture was so battered and yellowed that bed&breakfast and even hostels look better than this hotel. Even the screws on the desk chair were rusted ... maybe it should be a vintage look ??? For 100 € extra charge per night we moved into a suite. The furniture was a little bit fresher, which was pleasant. However, we noticed an unpleasant perfume smell on the couch / sofa bed. The next morning we should then learn why it was there. The first time i walked through the room with the sofa bed on the next morning, a urine smell got into my nose. With the perfume they probably tried to neutralize this obviously coming from the couch smell, which did not work out so well. The light in the bathrooms is especially for someone who wants to make-up a real humiliation, since almost nonexistent. As a woman you should also have not forgotten a tampon, as they are not available in the hotel. The breakfast is rich, but somehow hardly varied. For a cappuccino you have to line up in a long queue. The service staff often make you feel like you are not welcome. The actually direct beach access is not always open and you have to take the long way around the hotel around. There is limited parking for hotel guests and the pool was contaminated by cigarette butts and other trash (ice paper etc).

The location

Way too expensive for what you get. Didn’t receive the room we paid for but a cheaper one. They told us hotel was full. Room was worn, balcony door didn’t close right therefore very noisy, a/c very noisy as well and tv didn’t work but was repaired at 11pm only! I stayed at that hotel about 4-5 years ago and it was nice. After this stay I won’t be back.

room dirty, old and worn. Room not made up in a timely manner

Breakfast and location

This hotel is a 5 star joke 1. Everything is old , worn out and outdated 2.our blankets and pillowcases was dirty!! 3.The pool is awful , crowded and looks like a community pool rather then a hotel one. 4.dirty bathroom and hallways with crumbs on the carpet. I would not recommend this place especially with this price !!!