Overview

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Verwood Hotel & Serviced Residence
Top City Hotel

Jalan Raya Kupang Indah Surabaya 60189, Surabaya 60189, Indonesia
+62 317 328 738

€32+

Overall guest ratings

8.2/10 Excellent
based on 1,221 reviews

Review highlights

  • 8.7
  • 8.4
  • 6.9
  • 6.4

Good to know

  • Nice building
  • Spacious rooms
  • Clean hotel facilities

Nearby

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    About

    Somerset Surabaya Hotel is a great choice for a stay in Surabaya. Guests indulge in spa services, then grab a bite to eat at the restaurant. There's an outdoor pool and a bar/lounge, and rooms at this upscale hotel offer LCD TVs and refrigerators.

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    AMENITIES

    • Fitness centre
    • Free Wi-Fi
    • ATM on-site
    • Business centre
    • Car hire
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Hot tub
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Tennis
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Free parking
    • Playground
    • Pool table
    • Designated smoking area
    • Storage available
    • Facilities for disabled guests
    • Laundry facilities
    • Child pool
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    8.2 Excellent
    based on 1,221 reviews
    • 8.7 "Location is great."
      10.0 "Easily accessible by car, said 100%."
      7.5 "75% liked the proximity to shopping."
    • 8.4 "Great service."
      9.9 "99% found the staff to be very friendly."
    • 7.7 "Good breakfast."
    • 7.7 "High comfort."
      8.0 "80% thought rooms were spacious."
      8.9 "89% said the beds were comfortable."
      7.1 "71% thought it was pleasantly quiet."
    • 7.3 "Good amenities."
      7.2 "72% thought the building was wonderful."
      10.0 "100% found the grounds to be nice."
    • 6.9 "Average cleanliness."
      6.5 "Only 65% said rooms were clean enough."
    • 6.4 "Rooms are ok."
      6.5 "Only 65% said rooms were clean enough."
    • 4.7 "Vibe wasn't good."
      2.0 "80% criticized the unstylish hotel."
    • 3.6 "Pool is below average."
      1.3 "Dirty pool, said 87%."
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    Overall rating

    7.8 Good
    based on 85 reviews
    • 7.5 "Good breakfast."
    • 6.2 "Rooms are ok."

    Overall rating

    6.9 Good
    based on 195 reviews
    • 8.9 "Location is great."
    • 8.6 "Great service."
    • 7.0 "Good cleanliness."
    • 6.6 "Rooms are ok."
      6.8 "Only 68% said rooms were clean enough."
    • 4.7 "Vibe wasn't good."

    Overall rating

    7.7 Good
    based on 622 reviews
    • 8.5 "Location is great."
    • 8.5 "Great service."
      9.9 "99% found the staff to be very friendly."
    • 8.0 "Breakfast is good."
    • 7.9 "High comfort."
      8.2 "82% thought rooms were spacious."
      8.8 "88% said the beds were comfortable."
    • 7.4 "Tasty food."
    • 6.4 "Rooms are ok."
    • 4.8 "Vibe wasn't good."
      2.1 "79% criticized the unstylish hotel."
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    Overall rating

    7.5 Good
    based on 317 reviews
    • 8.6 "Location is great."
    • 8.1 "Great service."
    • 7.8 "High value."
    • 7.5 "Good breakfast."
    • 6.6 "Average amenities."
      6.5 "65% thought the building was acceptable."
    • 6.0 "Average cleanliness."
    • 5.8 "Rooms are ok."
    • 4.2 "Vibe wasn't good."
      1.9 "81% criticized the unstylish hotel."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Nice building"
    "Spacious rooms"
    "Clean hotel facilities"
    data provided by TrustYou

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