Overview

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Hotel Bencoolen

47 Bencoolen Street, Singapore 189626, Singapore
+65 6336 0822

€58+

Overall guest ratings

7.2/10 Good
based on 1,208 reviews

Review highlights

  • 9.2
  • 8.6
  • 4.6
  • 4.3

Good to know

  • Friendly service
  • Close to public transport

Nearby

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    About

    Hotel Bencoolen puts you in a great location, within just a 10-minute walk of National Museum of Singapore and Peranakan Museum. Guests can relax at the spa tub, work out at the fitness center, or grab a bite to eat at the coffee shop/café. There's an outdoor pool, and rooms offer LCD TVs and refrigerators.

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    Hotels.com

    AMENITIES

    • Fitness centre
    • Free Wi-Fi
    • Internet
    • Laundry service
    • Meeting/Banquet facilities
    • Hot tub
    • No smoking
    • Restaurant
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Storage available
    • Outdoor pool
    • Coffee shop
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    7.2 Good
    based on 1,208 reviews
    • 9.2 "Terrific location."
      9.9 "Near to public transport, according to 99%."
      10.0 "100% liked the proximity to shopping."
      9.4 "94% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "Good access to the airport, said 100%."
    • 8.6 "Great service."
      9.3 "93% found the staff to be very friendly."
      7.5 "75% said the reception staff was great."
      7.1 "71% thought the service was very professional."
      8.7 "87% said the concierge service was amazing."
    • 5.2 "Average cleanliness."
      5.5 "Only 55% said rooms were clean enough."
    • 5.2 "Sufficient wellness & sports facilities."
    • 4.6 "Disappointing food."
      4.0 "For 60%, the dining experience was not enjoyable."
    • 4.3 "Rooms are not good."
      3.9 "61% said rooms were small."
      3.2 "68% complained about the bathroom."
      0.7 "93% thought they were poorly maintained."
      3.0 "Air conditioning was criticized by 70%."
      1.3 "For 87%, the rooms looked old."
      3.4 "66% had problems with the shower."
      1.6 "84% said the bathroom was dirty."
      1.7 "83% found problems with the furniture."
      3.8 "62% criticized the small bathroom."
      2.8 "72% were disappointed with the minibar."
    • 4.2 "Internet is poor."
      3.7 "63% said the wifi quality was bad."
    • 3.9 "Breakfast is below average."
    • 2.6 "Horrible vibe."
      0.9 "91% criticized the unstylish hotel."
      2.1 "For 79%, the lobby entrance was sub-standard."
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    Overall rating

    7.1 Good
    based on 543 reviews
    • 9.5 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.3 "93% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% thought it was easy to get to the train station."
    • 8.3 "Great service."
      9.3 "93% found the staff to be very friendly."
      7.5 "75% said the reception staff was great."
    • 5.0 "Sufficient wellness & sports facilities."
    • 4.4 "Disappointing food."
    • 4.3 "Internet is poor."
      3.9 "61% said the wifi quality was bad."
    • 4.2 "Not very clean."
      4.8 "52% said rooms were dirty."
      3.8 "62% thought it was rather dirty."
      1.5 "85% said the bathroom was dirty."
    • 4.0 "Breakfast is below average."
    • 3.2 "Awful rooms."
      4.8 "52% said rooms were dirty."
      0.5 "95% thought they were poorly maintained."
      2.8 "72% complained about the bathroom."
      3.7 "63% said rooms were small."
      2.7 "Air conditioning was criticized by 73%."
      2.8 "72% had problems with the shower."
      1.2 "For 88%, the rooms looked old."
      1.5 "85% said the bathroom was dirty."
      1.8 "82% found problems with the furniture."
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    Overall rating

    7.6 Good
    based on 265 reviews
    • 9.0 "Terrific location."
      9.9 "Near to public transport, according to 99%."
      7.0 "Easily accessible by car, said 70%."
      10.0 "100% liked the proximity to shopping."
    • 8.8 "Great service."
      9.5 "95% found the staff to be very friendly."
      7.5 "75% said the reception staff was great."
    • 5.5 "Average amenities."
      5.4 "54% thought the building was acceptable."
    • 5.3 "Rooms are ok."
      6.1 "Only 61% said rooms were clean enough."
    • 5.0 "Food is average."
    • 4.7 "Internet is poor."
      4.2 "58% said the wifi quality was bad."
    • 4.3 "Not very comfortable."
      3.7 "63% said rooms were small."
      2.4 "76% thought it was too noisy."
      3.1 "Air conditioning was criticized by 69%."
    • 3.8 "Breakfast is below average."
    • 2.7 "Horrible vibe."
      0.8 "92% criticized the unstylish hotel."
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    Overall rating

    5.9 OK
    based on 24 reviews
    • 8.9 "Location is great."
    • 8.7 "Great service."
    • 4.4 "Rooms are not good."
      3.8 "62% said rooms were small."
    • 4.2 "Not very comfortable."
      3.8 "62% said rooms were small."

    Overall rating

    7.0 Good
    based on 374 reviews
    • 9.3 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.7 "Great service."
      9.3 "93% found the staff to be very friendly."
      7.7 "77% said the reception staff was great."
      7.3 "73% thought the service was very professional."
    • 5.7 "Average cleanliness."
      5.9 "Only 59% said rooms were clean enough."
    • 5.6 "Average amenities."
      5.5 "55% thought the building was acceptable."
    • 4.7 "Not very comfortable."
      4.1 "59% said rooms were small."
      2.6 "74% thought it was too noisy."
      3.2 "Air conditioning was criticized by 68%."
    • 4.7 "Rooms are not good."
      2.9 "71% complained about the bathroom."
      4.1 "59% said rooms were small."
      0.9 "91% thought they were poorly maintained."
      3.2 "Air conditioning was criticized by 68%."
      1.4 "For 86%, the rooms looked old."
      3.5 "65% had problems with the shower."
      1.6 "84% said the bathroom was dirty."
    • 4.5 "Internet is poor."
      4.1 "59% said the wifi quality was bad."
    • 4.4 "Disappointing food."
    • 4.0 "Breakfast is below average."
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    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Friendly service"
    "Close to public transport"
    data provided by TrustYou

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