Overview

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The Portman Ritz-Carlton, Shanghai
Top Luxury Hotel

Shanghai Centre, 1376 Nanjing Xi Lu, Shanghai 200040, China
+86 216 279 8888

€127+

Overall guest ratings

9.1/10 Excellent
based on 7,518 reviews

Review highlights

  • 10.0
  • 9.5
  • 5.8
  • 5.6

Good to know

  • Friendly atmosphere
  • Good accessibility by car
  • Great shopping

Nearby

    show all

    AMENITIES

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Car hire
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Hot tub
    • Indoor pool
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Sauna
    • Playground
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Concierge service
    • Laundry facilities
    • Child pool
    • Cable or satellite TV
    • Airport shuttle (surcharge)
    • Babysitting/child care services (surcharge)
    • Free Internet
    • Pets not allowed
    • Parking (surcharge)
    • Steam room
    • Wedding services
    • Grill
    Less More
    Reviews

    Guest reviews

    Overall rating

    9.1 Excellent
    based on 7,518 reviews
    • 10.0 "Incredible bar."
    • 9.5 "Excellent wellness & sports facilities."
    • 9.3 "Terrific location."
    • 8.3 "Food is delicious."
    • 7.9 "Good service."
    • 5.8 "Breakfast is mediocre."
    • 5.6 "Average amenities."
    • 5.4 "Rooms are ok."
    • 4.9 "Value below average."
    View all review categories

    Overall rating

    9.0 Excellent
    based on 1,127 reviews
    • 9.3 "Excellent wellness & sports facilities."
      9.4 "top-notch fitness area, thought 94%."
    • 9.0 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      9.4 "Easily accessible by car, said 94%."
    • 7.6 "Good service."
      8.6 "86% found the staff to be very friendly."
      7.8 "78% thought the service was very professional."
    • 5.5 "Breakfast is mediocre."
    • 4.9 "Value below average."
    • 4.7 "Rooms are not good."
      0.4 "For 96%, the rooms looked old."
      4.4 "56% said rooms were small."
      0.2 "98% thought the tv was sub-standard."
    • 4.3 "Vibe wasn't good."
      0.7 "93% criticized the unstylish hotel."
    View all review categories

    Overall rating

    9.2 Excellent
    based on 1,729 reviews
    • 8.7 "Location is great."
      10.0 "100% liked the proximity to shopping."
      9.5 "Easily accessible by car, said 95%."
      8.3 "Near to public transport, according to 83%."
    • 8.3 "Food is delicious."
    • 7.3 "Good service."
      8.4 "84% found the staff to be very friendly."
      7.7 "77% thought the service was very professional."
    • 5.1 "Breakfast is mediocre."
    • 4.8 "Vibe wasn't good."
      0.5 "95% criticized the unstylish hotel."
    • 4.6 "Rooms are not good."
      3.9 "61% said rooms were small."
      0.5 "For 95%, the rooms looked old."
      4.0 "60% complained about the bathroom."
      0.4 "96% thought they were poorly maintained."
      0.2 "98% thought the tv was sub-standard."
    • 4.2 "Value below average."
    View all review categories

    Overall rating

    9.3 Excellent
    based on 4,059 reviews
    • 10.0 "Incredible bar."
    • 9.5 "Excellent wellness & sports facilities."
      9.7 "top-notch fitness area, thought 97%."
    • 9.5 "Terrific location."
      9.8 "Easily accessible by car, said 98%."
      10.0 "100% liked the proximity to shopping."
      9.0 "90% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.3 "Food is delicious."
    • 7.9 "Good service."
      7.8 "78% thought the service was very professional."
      8.6 "86% found the staff to be very friendly."
    • 6.6 "Breakfast is mediocre."
    • 5.6 "Rooms are ok."
    • 5.5 "Average value."
    • 5.3 "Average amenities."
      5.4 "54% thought the building was acceptable."
    • 4.8 "Vibe wasn't good."
      0.7 "93% criticized the unstylish hotel."
    View all review categories

    Overall rating

    8.7 Excellent
    based on 601 reviews
    • 9.6 "Excellent wellness & sports facilities."
      9.7 "top-notch fitness area, thought 97%."
    • 9.5 "Terrific location."
      10.0 "100% liked the proximity to shopping."
      9.6 "Easily accessible by car, said 96%."
    • 8.2 "Food is delicious."
    • 7.4 "Good service."
      8.5 "85% found the staff to be very friendly."
      7.9 "79% thought the service was very professional."
    • 6.4 "Breakfast is mediocre."
    • 5.2 "Rooms are ok."
      7.0 "70% said the beds were comfortable."
    • 4.5 "Value below average."
    View all review categories
    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Friendly atmosphere"
    "Good accessibility by car"
    "Great shopping"
    data provided by TrustYou

    Recent reviews


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