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Hilton Santa Cruz/Scotts Valley
3 stars

Hilton Santa Cruz/Scotts Valley

6001 La Madrona Drive, Santa Cruz, CA 95060, United States
Santa Cruz, CA
See location+1 831 440 1000
From
€87
Cheapest

rate per night

7.7
Good
based on 1096 reviews
1,096 reviews
Room Type
Provider
Nightly total
Superior room
€87
Queen room
€88
Standard Room
€93
63 more Hilton Santa Cruz/Scotts Valley deals
63 more Hilton Santa Cruz/Scotts Valley deals

Photos of Hilton Santa Cruz/Scotts Valley

Overview

Rating

Offering a Jacuzzi and an outdoor pool, this peaceful hotel is a short car ride from Santa Cruz. It also offers an express check-in and check-out feature, a ballroom and a sun deck.

Hilton Santa Cruz/Scotts Valley has been recently refurbished and features a 24-hour business centre, valet parking and a 24-hour reception. Airport transfers, a laundry service, babysitting/child services and a dry cleaning service are available upon enquiry.

The hotel's rooms are comfortable and provide a kitchenette that is equipped with a refrigerator and a microwave. All are air conditioned and offer tea and coffee making facilities, a mini bar and wireless internet access.

Hilton Santa Cruz/Scotts Valley has an on-site restaurant, perfect for guests preferring to eat in. Alternatively, there are numerous other dining options just a short walk away.

San Jose International Airport is under a 40-minute drive from Hilton Santa Cruz/Scotts Valley. University of California Santa Cruz and Santa Cruz Beach Boardwalk are easily reached by car.

Rating
7.7
Good
Based on 1,096 verified guest reviews

Latest deals for Hilton Santa Cruz/Scotts Valley

Wed 7/5
Thu 8/5
Queen room
2 queen beds
€88
2 queen beds
€93
2 queen beds
€102
Double room
2 double beds
€111
2 double beds
€151
2 double beds
€220
King room
1 king bed
€98
1 king bed
€99
1 king bed
€102
Superior room
1 queen bed
€87
1 queen bed
€111
Standard Room
bed type unknown
€93
1 king bed
€122
bed type unknown
€128
Deluxe room
bed type unknown
€292
1 king bed
€379
Executive room
2 queen beds
€147
Luxury Room
2 queen beds
€145
2 queen beds
€190
1 king bed
€220
How do payments to us affect ranking and how do we rank results?
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Privacy Preferences

Amenities at Hilton Santa Cruz/Scotts Valley

  • Outdoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Business centre
  • Wi-Fi available in all areas

Services and conveniences

  • Conference rooms
  • ATM on-site
  • Business centre
  • Concierge service
  • Safety deposit box
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Mini-market on site
  • Room service
  • Express check-out
  • 24-hour front desk

Accessibility and suitability

  • Pets allowed on request. Charges may apply.
  • Disabled access
  • Lift
  • Hypoallergenic
  • Hypoallergenic pillow
  • Allergy-free room
  • No smoking
  • Designated smoking area

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned

General

  • Family rooms
  • Fireplace
  • Seating area
  • Telephone
  • Privacy curtain
  • Storage available

Kitchen

  • Microwave
  • Tea/coffee maker
  • Refrigerator
  • Coffee machine
  • Kitchenette

Dining

  • Minibar
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Vending machine (drinks)

Media and entertainment

  • Flat-screen TV
  • Shared lounge/TV area
  • Cable or satellite TV
  • TV

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Iron and ironing board

Things to do

  • Gift shop
  • Hiking
  • Scuba diving
  • Beauty salon

Bathroom

  • Bathtub
  • Hairdryer
  • Toilet

Outdoor

  • Terrace/Patio
  • Balcony
  • Garden

Family friendly

  • Babysitting or child care
  • Kids meals
  • Kid-friendly buffet

Pool and spa

  • Hot tub
  • Outdoor pool

Parking and transportation

  • Parking
  • Airport shuttle

Bedroom

  • Feather pillow
  • Sofa bed

Workspace

  • Fax/photocopying
  • Desk

Health and safety

  • Safe

Fitness

  • Fitness centre

Reviews of Hilton Santa Cruz/Scotts Valley

7.7
Good
1096 verified ratings
Wonderful
507
Very good
185
Good
110
Okay
74
Fair
66
Mediocre
44
Poor
110

Summary of reviews

Guests say
Guests appreciated the hotel's great location and cleanliness, highlighting its proximity to attractions and the well-maintained environment. However, several reviews pointed out significant service issues, including unresponsive staff and problems with amenities, which detracted from their overall experience.
AI-generated from customer reviews
Location9 out of 10
Cleanliness8.5 out of 10
Service2.5 out of 10
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All reviews

6.2
Okay
Aaron, Jul 2020
Pros (+) Conveniently located so you can drive to almost anywhere to hike, go to the beach or shop. Lots to eat around within a short drive. Priced much lower than Santa Cruz hotels.
Cons (-) Beware of all of the doors not letting you in. The exterior doors will not work 9/10 with your key card. Swapped key cards multiple times at the front desk and that didn't solve anything. Only 1 key card would work and if I went out to take my dogs out (btw no poop bags at all even though they say they do, bring your own) I wouldn't be able to get back in. I had to call my husband to come and open...
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10
Wonderful
David, Nov 2019
Pros (+) Nice clean place, friendly faces, comfortable bed and quiet night!
4.2
Mediocre
Anonymous, Jul 2019
Pros (+) Good location between Boulder Creek and Santa Cruz. Used to be a fine Hotle but has declined seriously.
Cons (-) An overall pattern of careless indifference to our comfort made this the opposite of a typical Hilton experience. While one or two glitches are understandable, service was skimpy, or downright bad, most of the time. Worst we our two unasked for wale up calls at 5 A:M both days, even after we called and asked them not to. Then there was the Series of Nos : No water glasses. A $3 charge to deliver o...
Read more
9.4
Wonderful
Anonymous, Jan 2019
Pros (+) I liked the channels on the tv. There were a lot. Not like other hotels. I also liked the arrangement of the room with the little sitting area
Cons (-) softer towels
9.4
Wonderful
Anonymous, Nov 2018
Pros (+) Overall friendly and helpful staff, checking in and out was easy. Room was spacious, clean and very comfortable. HBO included. There is a pool, hot tub, gym and laundry rooms.
Cons (-) Unfortunately, my room did not have a bath tub. I was really looking forward to taking a relaxing bath the night I stayed there. Crevice at bottom of front door didn’t make the room entirely dark. Staff were a bit too noisy in the hallways in the morning.
4.0
Mediocre
Anonymous, Feb 2018
Pros (+) Conveniently located to the highway. Daily complimentary bottled water for Hilton Honors guests.
Cons (-) Staff was curt; housekeeping changed bath mat and towels, but did not clean the bathroom (toilet, sweep floor) or refresh toiletries during my 3-night stay. Noisy panel in ceiling near door. Also, bed was not made after night 2. I reported to front desk that speaker on phone was not operating and it was not addressed. Suggest stairs from tiered parking lots so that pedestrians do not have to walk ...
Read more
6.8
Okay
Shirley, Jul 2017
Pros (+) I arrived for a 3 night 4 day stay over 4th of July The front desk was friendly however, not overly informative as I had heard them be to one of their preferred Hilton points member which was awkward. The layout of the hotel is clearly inconvenient. To get to my room on the 6th floor it required me to take an elevator to the 4th floor walk across to the other side of the building and take the 2nd ...
Read more
4.8
Mediocre
Anonymous, Jul 2017
Cons (-) Didn't clean our room. Downgraded us from a king to two queens.
9.7
Wonderful
Anonymous, May 2017
Pros (+) Conveniently located to the highway. Friendly front desk staff. Parking was convenient with multiple options in front and back of hotel. Ease of use with the restaurant/lounge in the lobby.
Cons (-) Housekeeping staff was noisy in the hallway speaking to each other. They started knocking on doors at 9am to clean the room when checkout is at noon. Also the AC unit in the room made a loud clunking noise when turning on and off.
9.1
Wonderful
Anonymous, Mar 2017
Pros (+) The location. Quiet and tastefully decorated. Loved the blackout curtains We wished they had given us enough towels as we were three people. I was able to hunt down a housekeeper and she was very accomodating

Location

6001 La Madrona Drive, Santa Cruz, CA 95060

What's nearby

  • Pasatiempo Golf Course3.5 km
  • Branciforte Adobe5.3 km
  • University of California Santa Cruz5.9 km
  • Mission Santa Cruz6.5 km
  • Museum of Art and History6.8 km
  • Arboretum at the University of California6.8 km
  • Hinds House7 km
  • Kuumbwa Jazz Center7.4 km
  • Santa Cruz Looff Carousel and Roller Coaster8 km
  • Santa Cruz Beach Boardwalk8 km
  • Undertow Roller Coaster8 km
  • Cocoanut Grove8 km

Policies

Check-in/Check-out

Check in anytime after 16:00, check out anytime before 11:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at Hilton Santa Cruz/Scotts Valley

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at Hilton Santa Cruz/Scotts Valley

  • Where is Hilton Santa Cruz/Scotts Valley located?

    Hilton Santa Cruz/Scotts Valley is located at 6001 La Madrona Drive, 6.9 km from the centre of Santa Cruz. Pasatiempo Golf Course is the closest landmark to Hilton Santa Cruz/Scotts Valley.

  • When is check-in time and check-out time at Hilton Santa Cruz/Scotts Valley?

    Check-in time is 16:00 and check-out time is 11:00 at Hilton Santa Cruz/Scotts Valley.

  • Does Hilton Santa Cruz/Scotts Valley offer free Wi-Fi?

    Yes, Hilton Santa Cruz/Scotts Valley offers free Wi-Fi.

  • How far is Hilton Santa Cruz/Scotts Valley from the airport?

    Hilton Santa Cruz/Scotts Valley is 37.2 km from San Jose. Hilton Santa Cruz/Scotts Valley is 52.4 km from Monterey Regional.

  • Does Hilton Santa Cruz/Scotts Valley have a pool?

    Yes, Hilton Santa Cruz/Scotts Valley has a pool on-site.

  • How does KAYAK find such great Hilton Santa Cruz/Scotts Valley hotel deals?

    KAYAK scours the web for all room deals available at Hilton Santa Cruz/Scotts Valley in Santa Cruz and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Hilton Santa Cruz/Scotts Valley and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Hilton Santa Cruz/Scotts Valley.

See more FAQs

Nearby hotels and places to stay

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Most recommended

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Good to know

Value for money

7.6

Distance to city centre

6.9 km

Nearest airport

San Jose

Distance to airport

37.2 km

Everything you need to know for your stay in Santa Cruz