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Krystal Vallarta

Av de las Garzas 30, Zona Hotelera Norte, 48333 Puerto Vallarta, JA, Mexico
+52 322 226 0700


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Overall guest ratings

6.9/10 Good
based on 725 reviews
See all reviews

Review highlights

  • 8.4
  • 7.7
  • 4.0
  • 3.8


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    With a stay at Krystal Vallarta in Puerto Vallarta (North Hotel Zone), you'll be close to Cruise Ship Terminal and Malecon. This beach resort is within close proximity of La Paloma Plaza de Toros and Bay of Banderas.


    Make yourself at home in one of the 260 air-conditioned guestrooms. Complimentary wireless Internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and blackout drapes/curtains, and housekeeping is provided daily.


    Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a health club, an outdoor pool, and a spa tub. Additional features at this resort include complimentary wireless Internet access, concierge services, and gift shops/newsstands.


    All-inclusive rates are available at this resort. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

    Enjoy a meal at a restaurant, or stay in and take advantage of the resort's room service (during limited hours). Relax with your favorite drink at a bar/lounge or a poolside bar.

    Business, Other Amenities

    Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Event facilities at this resort consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite.

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    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Car hire
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Hot tub
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • 24 hour front desk
    • Safe
    • Storage available
    • Beachfront
    • Terrace/Patio
    • Childrens programmes
    • Cribs available
    • Gift shop
    • Laundry facilities
    • Room service
    • Spa
    • Child pool
    • Air-conditioned
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Parking (surcharge)
    • Wedding services
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    Guest reviews

    Overall rating

    6.9 Good
    based on 725 reviews
    • 8.4 "Location is great."
    • 7.7 "Good breakfast."
    • 6.5 "Service is ok."
    • 5.3 "Average amenities."
    • 4.0 "Disappointing food."
    • 3.8 "Not very clean."
    • 3.7 "Rooms are not good."
    • 2.8 "Horrible vibe."
    • 1.8 "Disappointing internet connection."
    View all review categories

    Overall rating

    6.8 Good
    based on 427 reviews
    • 8.5 "Location is great."
      10.0 "100% liked the proximity to shopping."
    • 7.2 "Good pool."
    • 6.9 "Service is ok."
    • 5.2 "Average amenities."
    • 3.9 "Disappointing food."
    • 3.6 "Not very clean."
      3.4 "66% said rooms were dirty."
      3.2 "68% thought it was rather dirty."
    • 3.6 "Rooms are not good."
      0.8 "92% thought they were poorly maintained."
      3.4 "66% said rooms were dirty."
      1.5 "Air conditioning was criticized by 85%."
      3.8 "62% didn't like the uncomfortable beds."
      1.4 "For 86%, the rooms looked old."
      1.4 "86% complained about the bathroom."
      0.8 "92% thought the tv was sub-standard."
    • 2.9 "Horrible vibe."
      1.4 "86% criticized the unstylish hotel."
      0.6 "94% didn't like the unstylish hotel."
    View all review categories

    Overall rating

    7.0 Good
    based on 268 reviews
    • 7.5 "Good location."
    • 7.0 "Good pool."
    • 6.9 "Service is ok."
    • 5.1 "Average amenities."
    • 4.2 "Not very clean."
      4.0 "60% said rooms were dirty."
    • 3.6 "Disappointing food."
    • 3.4 "Rooms are not good."
      1.2 "For 88%, the rooms looked old."
      3.6 "64% didn't like the uncomfortable beds."
      4.0 "60% said rooms were dirty."
      1.2 "88% complained about the bathroom."
      0.8 "92% thought they were poorly maintained."
    • 2.4 "Horrible vibe."
      1.3 "87% criticized the unstylish hotel."
    View all review categories

    Overall rating

    5.6 OK
    based on 7 reviews
    • 6.3 "Service is ok."

    Overall rating

    6.6 Good
    based on 21 reviews
    • 8.4 "Location is great."
    • 6.8 "Service is ok."
    • 3.2 "Awful rooms."
      0.6 "94% thought they were poorly maintained."
    Hotel type
    Economy Hotel
    Guests recommend this hotel for budget travelers.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Beach Hotel
    Guests consider it an awesome beach hotel.
    data provided by TrustYou

    Recent reviews


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