I liked the location. The towels were old and were not white like they were supposed to be. They needed to be washed with Clorox. The water was cold.
3 stars
Surf Olas Altas
Av. Del Morro No. 310, 71980 Puerto Escondido, Oaxaca, Mexico
Puerto Escondido, Mexico
See location+52 555 755 2145Photos of Surf Olas Altas
Overview
Beachside hotel walking distance from Zicatela Beach This smoke-free hotel features an outdoor pool, a restaurant, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and a children's pool are onsite. Housekeeping is not available. Hotel Surf Olas Altas offers 60 air-conditioned accommodations with safes and irons/ironing boards. Flat-screen televisions are featured in guestrooms. This Puerto Escondido hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary toiletries and ceiling fans. Housekeeping is offered daily and change of towels can be requested. An outdoor pool and a children's pool are on site.
Amenities at Surf Olas Altas
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Business centre
- Flat-screen TV
- Free toiletries
- Child pool
- Airport shuttle
- Meeting/Banquet facilities
Services and conveniences
- Business centre
- Meeting/Banquet facilities
- Room service
- 24-hour front desk
Basics
- Free Wi-Fi
- Fan
- Air-conditioned
- Free toiletries
Accessibility and suitability
- Disabled access
- Lift
- Designated smoking area
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Parking and transportation
- Parking
- Airport shuttle
Kitchen
- Refrigerator
- Kitchenette
Dining
- Restaurant
- Bar/Lounge
Health and safety
- Daily housekeeping
- Safe
Media and entertainment
- Flat-screen TV
Outdoor
- Garden
Family friendly
- Child pool
Reviews of Surf Olas Altas
7.8
Good
534 verified ratings
Wonderful
215
Very good
112
Good
97
Okay
31
Fair
35
Mediocre
13
Poor
31
Summary of reviews
Guests say
Guests generally praised the hotel's excellent location and cleanliness, noting its proximity to the beach and central areas. Many appreciated the friendly staff, particularly during the day. However, numerous complaints were raised about the service quality, especially during night shifts, where guests reported issues with room access and unhelpful reception staff. Additionally, some mentioned noise disturbances from nearby clubs and inadequate bathroom facilities.AI-generated from customer reviews
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Score by provider
7.9 out of 10
110 reviews
7.3 out of 10
3 reviews
All reviews
Very clean and good service. Centrally located on Zicatella beach.
Pros (+) This hotel is situated on the zicatela strip, and is the more upscale part of puerto Escondido. The hotel is situated very close to the beach, the hotel restaurant is very good. Staff is friendly.
Cons (-) Staff does not speak English. I wouldn't call this a negative, because when traveling to a foreign country you can't expect that they speak your language
Location
Av. Del Morro No. 310, 71980 Puerto Escondido, Oaxaca
What's nearby
- Zicatela Beach201 m
- Puerto Escondido Fishing1.3 km
- Puerto Angelito Beach2.1 km
- Carrizalillo Beach2.6 km
- Bacocho Beach4 km
- Playa Roca Blanca32.8 km
- Chacahua Lagoon National Park65.1 km
Policies
Check-in/Check-out | Check in anytime after 16:00, check out anytime before 12:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Surf Olas Altas
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at Surf Olas Altas
Nearby hotels and places to stay
Closest
See more nearby staysMost recommended
See most recommended stays in Puerto EscondidoGood to know
Value for money | 7.3 |
|---|---|
Distance to city centre | 3.0 km |
Nearest airport | Puerto Escondido |
Distance to airport | 4.4 km |