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Hotel El Punto Boutique & Beach Club

5ta Avenida y Calle 8, 77710 Playa del Carmen, QR, Mexico
+52 984 803 0288


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Overall guest ratings

7.3/10 Good
based on 233 reviews
See all reviews

Review highlights

  • 9.2
  • 8.2
  • 4.7
  • 4.5


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    In the heart of Playa del Carmen, Hotel El Punto Boutique & Beach Club is within the vicinity of Central Square and Xcaret Eco Theme Park. This hotel is within the region of Xel-Ha Water Park.


    Make yourself at home in one of the 16 individually decorated guestrooms, featuring minibars and espresso makers. Rooms have private balconies. 30-inch LCD televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with showers feature designer toiletries and hair dryers.


    Take in the views from a rooftop terrace and make use of amenities such as complimentary wireless Internet access and concierge services.

    Business, Other Amenities

    Featured amenities include express check-in, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available on request).

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    • Free Wi-Fi
    • Restaurant
    • Bar/Lounge
    • Car hire
    • Concierge service
    • Currency exchange on-site
    • No smoking
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Storage available
    • Laundry facilities
    • Laundry service
    • Pets not allowed
    • Terrace/Patio
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    Guest reviews

    Overall rating

    7.3 Good
    based on 233 reviews
    • 9.2 "Terrific location."
    • 8.2 "Great service."
    • 5.6 "Vibe was decent."
    • 5.5 "Average cleanliness."
    • 4.7 "Breakfast is below average."
    • 4.5 "Not very comfortable."
    • 4.0 "Rooms are not good."
    • 2.9 "Terrible amenities."
    • 2.9 "Disappointing internet connection."
    View all review categories

    Overall rating

    7.3 Good
    based on 233 reviews
    • 9.0 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
    • 8.4 "Great service."
      9.6 "96% found the staff to be very friendly."
      8.3 "83% said the reception staff was great."
      7.6 "76% thought the service was very professional."
    • 5.7 "Average cleanliness."
      5.9 "Only 59% said rooms were clean enough."
    • 5.3 "Vibe was decent."
    • 5.2 "Breakfast is mediocre."
    • 4.6 "Not very comfortable."
      3.8 "62% thought it was too noisy."
      3.2 "Air conditioning was criticized by 68%."
      4.2 "58% didn't like the uncomfortable beds."
    • 4.2 "Rooms are not good."
      1.3 "87% complained about the bathroom."
      3.2 "Air conditioning was criticized by 68%."
      4.2 "58% didn't like the uncomfortable beds."
    • 3.1 "Disappointing internet connection."
      2.0 "80% said the wifi quality was bad."
    • 2.5 "Terrible amenities."
      2.5 "75% thought the building wasn't nice."
      0.0 "100% complained about the elevator."
    View all review categories
    Hotel type
    Boutique Hotel
    This is a wonderful boutique hotel, as guests say.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    data provided by TrustYou

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