Overview

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Illusion Boutique Hotel by Xperience Hotels - Adults Only

Calle 8 Norte Entre, 5th Avenue, Playa del Carmen, QR, Mexico
+52 984 803 3980

€76+

Overall guest ratings

8.3/10 Excellent
based on 546 reviews

Review highlights

  • 9.5
  • 9.4
  • 7.1
  • 5.5

Good to know

  • Professional service
  • Friendly service
  • Beach nearby

Nearby

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    About

    Illusion Boutique Hotel by Xperience Hotels - Adults Only puts you within a 15-minute drive of El Camaleon Golf Club and offers an airport shuttle (available on request) for MXN 2208 per person. Guests can indulge in deep-tissue massages and enjoy international cuisine at Nuestra Casa, which is open for breakfast and dinner. There's an outdoor pool and a rooftop terrace, and rooms at this boutique hotel offer flat-screen TVs and refrigerators.

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    AMENITIES

    • Free Wi-Fi
    • Room service
    • ATM on-site
    • Car hire
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Adults only
    • Spa
    • Outdoor pool
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    8.3 Excellent
    based on 546 reviews
    • 9.5 "Terrific location."
      10.0 "100% appreciated the closeness to the beach."
      9.2 "92% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      8.9 "89% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
    • 9.4 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.5 "95% thought the service was very professional."
      7.9 "79% said the reception staff was great."
    • 7.1 "Good breakfast."
      8.3 "83% were happy with the price of the breakfast."
    • 5.5 "Rooms are ok."
    • 5.5 "Internet is average."
      6.3 "63% thought the wifi quality was ok."

    Overall rating

    8.5 Excellent
    based on 475 reviews
    • 9.6 "Terrific location."
      10.0 "100% appreciated the closeness to the beach."
      9.4 "94% liked the proximity to shopping."
      8.7 "87% liked the proximity to sightseeing."
    • 9.3 "World class service."
      10.0 "100% found the staff to be very friendly."
      9.7 "97% thought the service was very professional."
      7.8 "78% said the reception staff was great."
    • 6.8 "Breakfast is mediocre."
    • 5.7 "Rooms are ok."
    • 2.9 "Horrible pool."

    Overall rating

    8.7 Excellent
    based on 27 reviews
    • 9.3 "World class service."
      9.9 "99% found the staff to be very friendly."
    • 9.3 "Terrific location."
    • 7.9 "Good cleanliness."
    • 5.7 "Rooms are ok."

    Overall rating

    7.9 Good
    based on 43 reviews
    • 9.6 "Terrific location."
    • 9.3 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.6 "96% thought the service was very professional."
    • 6.0 "Average amenities."
      5.8 "58% thought the building was acceptable."
    • 5.4 "Rooms are ok."
    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Professional service"
    "Friendly service"
    "Beach nearby"
    data provided by TrustYou

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