Overview

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Hotel El Hormiguero

Avenida 10 entre Juarez y calle 2, 77710 Playa del Carmen, QR, Mexico
+52 984 803 5138

€44+

Overall guest ratings

7.4/10 Good
based on 238 reviews

Review highlights

  • 9.1
  • 9.0
  • 3.3
  • 2.4

Good to know

  • Spacious rooms
  • Close to public transport

Nearby

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    About

    When you stay at Hotel El Hormiguero, you'll be within a 15-minute drive of El Camaleon Golf Club and Xcaret Eco Theme Park. Free WiFi is an added perk, and guests looking to stay active can check out the nearby scuba diving.

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    Hotels.com

    AMENITIES

    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Internet
    • Concierge service
    • No smoking
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Designated smoking area
    • Storage available
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    Reviews

    Guest reviews

    Overall rating

    7.3 Good
    based on 261 reviews
    • 9.1 "World class service."
      9.4 "94% found the staff to be very friendly."
      7.5 "75% said the reception staff was great."
    • 9.0 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% appreciated the closeness to the beach."
      10.0 "City centre within easy reach, said 100%."
    • 6.9 "Average value."
    • 5.8 "Average comfort."
      5.0 "For only 50%, the noise level was all right."
      5.0 "Only 50% thought the air conditioning was adequate."
    • 3.3 "Rooms are not good."
      0.6 "94% complained about the bathroom."
      3.8 "62% didn't like the uncomfortable beds."
      0.0 "100% had problems with the shower."
      1.1 "89% thought they were poorly maintained."
      1.7 "83% found problems with the furniture."
    • 2.4 "Disappointing internet connection."
      2.4 "76% said the wifi quality was bad."
    • 1.5 "Terrible amenities."
      1.5 "85% thought the building wasn't nice."
      0.0 "100% complained about the elevator."
    • 1.1 "Horrible vibe."
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    Overall rating

    6.9 Good
    based on 161 reviews
    • 9.1 "Terrific location."
    • 8.9 "Great service."
      9.3 "93% found the staff to be very friendly."
    • 6.8 "Average value."
    • 6.0 "Average comfort."
      5.2 "Only 52% thought the air conditioning was adequate."
    • 5.9 "Average cleanliness."
      6.2 "Only 62% said rooms were clean enough."
    • 3.6 "Rooms are not good."
      0.4 "96% complained about the bathroom."
      4.1 "59% didn't like the uncomfortable beds."
      0.0 "100% had problems with the shower."
    • 2.6 "Disappointing internet connection."
      2.6 "74% said the wifi quality was bad."
    • 1.6 "Terrible amenities."
      1.6 "84% thought the building wasn't nice."
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    Overall rating

    6.8 Good
    based on 54 reviews
    • 9.2 "World class service."
    • 8.6 "Location is great."
    • 5.6 "Average comfort."
    • 3.2 "Awful rooms."
      4.0 "60% didn't like the uncomfortable beds."
    • 1.4 "Terrible amenities."
      1.4 "86% thought the building wasn't nice."

    Overall rating

    7.6 Good
    based on 44 reviews
    • 9.1 "Terrific location."
    • 9.1 "World class service."
      9.5 "95% found the staff to be very friendly."
    • 7.0 "High value."
    • 2.8 "Awful rooms."
      0.8 "92% complained about the bathroom."
    • 2.3 "Disappointing internet connection."
      2.3 "77% said the wifi quality was bad."
    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Spacious rooms"
    "Close to public transport"
    data provided by TrustYou

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