3 stars

Charleston Grand Hotel

3640 Dorchester Road, North Charleston, SC 29405, United States
North Charleston, SC
See location+1 843 554 4140
5.4
Fair
based on 1648 reviews
1,648 reviews
Provider
Provider for Charleston Grand Hotel
Provider for Charleston Grand Hotel
Provider for Charleston Grand Hotel

Overview

Rooms Make yourself at home in one of the 128 air-conditioned rooms featuring refrigerators and flat-screen televisions. Your room comes with a pillowtop bed. Rooms have private balconies. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Amenities Take advantage of recreation opportunities including an outdoor pool and a fitness center. This hotel also features complimentary wireless Internet access, a picnic area, and barbecue grills. Getting to nearby attractions is a breeze with the area shuttle (surcharge). Business}, Other Amenities Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in North Charleston? This hotel has 1800 square feet (167 square meters) of space consisting of conference space and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite. Property Location When you stay at Charleston Grand Hotel in North Charleston, you'll be near the airport, within a 10-minute drive of Port of Charleston Cruise Terminal and Charleston City Market. This hotel is 3.1 mi (5 km) from North Charleston Coliseum and Performing Arts Center and 6.1 mi (9.9 km) from Medical University of South Carolina. Dining You can enjoy a meal at the restaurant serving the guests of Charleston Grand Hotel, or stop in at the snack bar/deli. Optional Charges Airport shuttle fee: USD 10.00 per person Late check-in fee: USD 25.00 for check-in between midnight and 3:00 AM Rollaway bed fee: USD 10.0 per stay The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Check-In Checkin starts at 3:00 PM Checkin end at 12:00 PM The minimum age of Checkin 21 Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards, and cash Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel. Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. Check-Out Checkout is done at 11:00 AM Pets Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions General instructions No cribs (infant beds) available No alcohol served onsite No alcohol allowed onsite Property is cleaned with disinfectant Staff wears personal protective equipment Protective clothing is available to guests Gloves are available to guests Shield between guests and staff in main contact areas Guests are provided with free hand sanitizer Social distancing measures are in place Property confirms they are implementing enhanced cleaning measures Individually-wrapped food options are available Individually-wrapped food options are available for breakfast Gap period enforced between guest stays - 24 hours Bed sheets and towels are washed at a temperature of at least 60°C/140°F Commonly-touched surfaces are cleaned with disinfectant Property confirms they are implementing guest safety measures Contactless check-out is available Cashless transactions are available Masks are compulsory at the property Contactless food service / room service is available Food service has been amended for enhanced safety Professional property host/manager
5.4
Fair rating
Based on 1,648 verified guest reviews

Latest deals for Charleston Grand Hotel

Fri 19/9
Sat 20/9

Amenities at Charleston Grand Hotel

  • Restaurant
  • Free Wi-Fi
  • Airport shuttle
  • Meeting/Banquet facilities
  • Pets allowed on request. Charges may apply.
  • Laundry service
  • Laundry facilities
  • Hairdryer
  • 24-hour front desk
  • Safe

Dining

  • Restaurant
  • Microwave
  • Refrigerator

Accessibility and suitability

  • Pets allowed on request. Charges may apply.
  • Lift

Laundry

  • Laundry facilities
  • Laundry service

Services and conveniences

  • Meeting/Banquet facilities
  • 24-hour front desk

Parking and transportation

  • Airport shuttle

Bathroom

  • Hairdryer

Health and safety

  • Safe

Basics

  • Free Wi-Fi

Reviews of Charleston Grand Hotel

5.4
Fair
1648 verified ratings
Wonderful
222
Very good
124
Good
202
Okay
156
Fair
244
Mediocre
161
Poor
539

Summary of reviews

Guests say
Guests appreciated the location and some staff members, particularly Ms. Tiffany, for their professionalism. However, the hotel faced significant criticism for cleanliness issues, rude service, and safety concerns, with many noting the uncleanliness of common areas and rooms.
AI-generated from customer reviews
Location7.5 out of 10
Service2 out of 10
Cleanliness0.5 out of 10
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All reviews

8.0
Very good
Anonymous, Mar 2019
Pros (+) The staff was incredibly friendly and helpful throughout the stay!
Cons (-) Cleanliness of the hotel room for sure.
2.0
Poor
Anonymous, May 2018
Cons (-) The room was moldy the key never worked for the door there were crackheads outside of the hotel at night there was no hot water The room literally made me and my girlfriend sick but I guess when you buy a cheap hotel that’s what you get
2.0
Poor
Joe, Nov 2017
Pros (+) I didn’t see a bedbug even though I expected to.
Cons (-) This place was terrible for several reasons. I’ll just list a few: 1. They don’t have a shuttle service to the airport, but they say they do on their website. 2. They charged $25 for leaving the hotel 20 minutes after checkout time. 3. It smelled weird. DONT STAY HERE!!!!
4.5
Mediocre
Anonymous, Aug 2017
Pros (+) The staff was very friendly. Right off the highway.
Cons (-) The hotel seems to have had some renovations, however, our room and the hotel in general wasn't very clean. Not a great area of town and it's right beside the train track! Woke us several times in the night! Hallways and elevator smelled like cigarette smoke.
2.0
Poor
Anonymous, Dec 2016
Pros (+) There's absolutely nothing to like about this hotel !!!!!
Cons (-) The hotel is very old . It smells like a whole pack of cigarettes. I checked in around 4 am because I was traveling with my family .(husband,2 small kids) We checked in went up to our room and the sheets and pillow case were filthy! I called down stairs she apologized and said we could switch rooms. Guess what ? Those sheet and pillow cases were filthy as well . Long story we got our money back an...
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4.8
Mediocre
Anonymous, Jun 2016
Pros (+) Bed and bathroom was clean also the staff members are very friendly and helpful for the most part.
Cons (-) Sirens up and down the road all night were a bit disturbing... Carpets in the room looked pretty gross and could definitely use some renovation
4.0
Mediocre
Anonymous, Jun 2016
Pros (+) The staff wasn't too unfriendly.
Cons (-) It's located in a seedy section of North Charleston. Sirens ran most of the night , as well as the trains, and it was right by the highway, so you can constantly hear the cars fly by. At 1am the power went out and the heat finally drove me out of the hotel, back into my car, and a two hour trip home in the middle of the night, Not happy.
9.1
Wonderful
Anonymous, Jun 2016
Pros (+) The staff and room were first rate. Good breakfast,
Cons (-) Had to go to lobby for a wi-fi signal, and the remote, even with good batteries, would operate the TV.
2.0
Poor
Anonymous, May 2016
Cons (-) It was anything BUT grand! Even though we'd already paid for our stay, we left 10 minutes after our arrival and stayed elsewhere. The hotel smelled heavily of smoked. And we were concerned about the cleanliness of our room.
7.4
Good
Anonymous, Apr 2016
Cons (-) Location

Location

3640 Dorchester Road, North Charleston, SC 29405

What's nearby

  • Holy City Brewing1.5 km
  • H.L. Hunley Submarine2.7 km
  • Charleston Area Convention Center3.5 km
  • Fire Museum3.5 km
  • North Charleston Coliseum3.6 km
  • Don N. Holt Bridge4.8 km
  • Citadel Mall7.4 km
  • Magnolia Plantation and Gardens10 km
  • Frankie's Fun Park13.1 km
  • Buccaneer Field15.8 km
  • Charleston Southern University16.2 km
  • Buccaneer Ballpark16.3 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 11:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at Charleston Grand Hotel

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at Charleston Grand Hotel

  • Where is Charleston Grand Hotel located?

    Charleston Grand Hotel is located at 3640 Dorchester Road, 1.1 km from the centre of North Charleston. Holy City Brewing is the closest landmark to Charleston Grand Hotel.

  • When is check-in time and check-out time at Charleston Grand Hotel?

    Check-in time is 15:00 and check-out time is 11:00 at Charleston Grand Hotel.

  • Does Charleston Grand Hotel offer free Wi-Fi?

    Yes, Charleston Grand Hotel offers free Wi-Fi.

  • How far is Charleston Grand Hotel from the airport?

    Charleston Grand Hotel is 6.6 km from Charleston. Charleston Grand Hotel is 96.6 km from Hilton Head Island.

  • How does KAYAK find such great Charleston Grand Hotel hotel deals?

    KAYAK scours the web for all room deals available at Charleston Grand Hotel in North Charleston and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Charleston Grand Hotel and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Charleston Grand Hotel.

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Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

5.7
1.1 km
Charleston
6.6 km

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