Overview

Our website uses cookies for technical, analytical and marketing purposes. Here is more information. If you agree to this, just keep browsing. close

Hotel Okura Niigata

6-53 Kawabatacho, Chuo-ku, Niigata 951-8053, Japan
+81 252 246 111

€45+

Overall guest ratings

8.3/10 Excellent
based on 1,171 reviews

Review highlights

  • 8.8
  • 8.7
  • 8.1
  • 4.6

Good to know

  • Wonderful sightseeing
  • Professional service

Nearby

    show all

    About

    Enjoy your visit to Niigata with a stay at Hotel Okura Niigata. You can indulge in facials or aromatherapy, and Toh-Ka-Lin, one of 6 restaurants, serves Chinese cuisine and is open for lunch and dinner. Rooms at this upscale hotel offer up nice touches like deep soaking tubs and slippers, along with LED TVs and refrigerators.

    Less More
    Hotels.com

    AMENITIES

    • Free Wi-Fi
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Laundry facilities
    • Spa
    • Coffee shop
    • Free Internet
    • Pets not allowed
    • Parking (surcharge)
    • Wedding services
    Less More
    Reviews

    Guest reviews

    Overall rating

    8.3 Excellent
    based on 1,171 reviews
    • 8.8 "Great service."
      9.8 "98% found the staff to be very friendly."
      9.1 "91% thought the service was very professional."
      8.5 "85% said the reception staff was great."
      8.4 "84% said the booking process went smoothly."
      7.2 "Housekeeping was great, according to 72%."
      10.0 "100% said the concierge service was amazing."
    • 8.7 "Breakfast is good."
    • 8.1 "Location is great."
      8.9 "89% liked the proximity to sightseeing."
      7.7 "Easily accessible by car, said 77%."
      7.3 "City centre within easy reach, said 73%."
      10.0 "Near to public transport, according to 100%."
    • 7.0 "Nice rooms."
      9.7 "97% thought the view was good."
      7.6 "76% thought rooms were spacious."
      7.7 "77% liked the big bathroom."
      7.4 "74% enjoyed the furniture."
      7.9 "79% enjoyed the shower."
    • 6.5 "Internet is average."
      6.3 "63% thought the wifi quality was ok."
    • 4.6 "Vibe wasn't good."
      2.0 "80% criticized the unstylish hotel."
    • 4.4 "Bad amenities."
      4.2 "58% thought the building wasn't nice."
      0.2 "98% thought the facilities needed updating."
      4.4 "56% didn't like the smoking area."
    View all review categories

    Overall rating

    8.1 Excellent
    based on 234 reviews
    • 8.9 "Great service."
      9.7 "97% found the staff to be very friendly."
      8.5 "85% said the reception staff was great."
      9.2 "92% thought the service was very professional."
    • 8.7 "Breakfast is good."
    • 8.1 "Location is great."
    • 7.3 "Nice rooms."
      9.8 "98% thought the view was good."
      7.9 "79% thought rooms were spacious."
      7.8 "78% liked the big bathroom."
    • 6.9 "Average cleanliness."
      6.5 "Only 65% said rooms were clean enough."
    • 4.6 "Bad amenities."
      4.2 "58% thought the building wasn't nice."

    Overall rating

    8.5 Excellent
    based on 222 reviews
    • 8.9 "Breakfast is good."
    • 8.7 "Great service."
      9.8 "98% found the staff to be very friendly."
      9.2 "92% thought the service was very professional."
      8.7 "87% said the reception staff was great."
    • 8.1 "Location is great."
      8.7 "87% liked the proximity to sightseeing."
    • 7.3 "Nice rooms."
      9.8 "98% thought the view was good."
      7.1 "71% said the beds were comfortable."
      7.9 "79% thought rooms were spacious."
    • 4.4 "Vibe wasn't good."
      1.6 "84% criticized the unstylish hotel."
    • 4.0 "Bad amenities."
      3.8 "62% thought the building wasn't nice."
      0.2 "98% thought the facilities needed updating."

    Overall rating

    8.3 Excellent
    based on 269 reviews
    • 9.0 "Excellent breakfast."
    • 8.8 "Great service."
      9.8 "98% found the staff to be very friendly."
    • 8.3 "Location is great."
      9.1 "91% liked the proximity to sightseeing."
    • 7.3 "Nice rooms."
      9.7 "97% thought the view was good."
      7.3 "73% thought rooms were spacious."
    • 4.4 "Bad amenities."
      4.1 "59% thought the building wasn't nice."
      0.2 "98% thought the facilities needed updating."
    • 4.4 "Vibe wasn't good."
      2.1 "79% criticized the unstylish hotel."

    Overall rating

    8.5 Excellent
    based on 444 reviews
    • 8.7 "Great service."
      9.8 "98% found the staff to be very friendly."
      9.1 "91% thought the service was very professional."
      8.5 "85% said the reception staff was great."
    • 8.5 "Breakfast is good."
    • 8.0 "Location is great."
      8.6 "86% liked the proximity to sightseeing."
      8.3 "83% liked the proximity to shopping."
    • 7.1 "Nice rooms."
      7.7 "77% thought rooms were spacious."
      9.8 "98% thought the view was good."
      7.1 "71% said the beds were comfortable."
      7.8 "78% liked the big bathroom."
    • 5.8 "Internet is average."
    • 4.7 "Bad amenities."
      4.5 "55% thought the building wasn't nice."
      0.2 "98% thought the facilities needed updating."
    • 4.4 "Vibe wasn't good."
      1.7 "83% criticized the unstylish hotel."
    View all review categories
    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Wonderful sightseeing"
    "Professional service"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention

    Photos
    Map

    Map

    Close