Overview

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Hotel Okura Niigata

6-53 Kawabatacho, Chuo-ku, Niigata 951-8053, Japan
+81 252 246 111

€44+

Overall guest ratings

8.3/10 Excellent
based on 1,206 reviews

Review highlights

  • 8.8
  • 8.8
  • 7.9
  • 4.7

Good to know

  • Wonderful sightseeing
  • Great view

Nearby

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    About

    Enjoy your visit to Niigata with a stay at Hotel Okura Niigata. You can indulge in facials or aromatherapy, and Toh-Ka-Lin, one of 6 restaurants, serves Chinese cuisine and is open for lunch and dinner. Rooms at this upscale hotel offer up nice touches like deep soaking tubs and slippers, along with LED TVs and refrigerators.

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    AMENITIES

    • Free Wi-Fi
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Laundry facilities
    • Spa
    • Coffee shop
    • Free Internet
    • Pets not allowed
    • Parking (surcharge)
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.3 Excellent
    based on 1,206 reviews
    • 8.8 "Breakfast is good."
    • 8.8 "Great service."
      9.8 "98% found the staff to be very friendly."
      9.2 "92% thought the service was very professional."
      8.3 "83% said the reception staff was great."
      7.8 "Housekeeping was great, according to 78%."
      8.2 "82% said the booking process went smoothly."
      10.0 "100% said the concierge service was amazing."
    • 7.9 "Good location."
      7.6 "76% liked the proximity to sightseeing."
      8.9 "89% liked the proximity to shopping."
      7.6 "Easily accessible by car, said 76%."
      7.3 "City centre within easy reach, said 73%."
      10.0 "Near to public transport, according to 100%."
    • 7.1 "Nice rooms."
      9.6 "96% thought the view was good."
      7.3 "73% thought rooms were spacious."
      7.5 "75% liked the big bathroom."
      7.7 "77% enjoyed the furniture."
    • 6.0 "Internet is average."
    • 4.7 "Vibe wasn't good."
      1.7 "83% criticized the unstylish hotel."
    • 4.7 "Bad amenities."
      4.3 "57% thought the building wasn't nice."
      0.1 "99% thought the facilities needed updating."
      4.4 "56% didn't like the smoking area."
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    Overall rating

    8.1 Excellent
    based on 241 reviews
    • 8.9 "Breakfast is good."
    • 8.9 "Great service."
      9.7 "97% found the staff to be very friendly."
      9.3 "93% thought the service was very professional."
      8.2 "82% said the reception staff was great."
    • 7.9 "Good location."
    • 7.4 "Nice rooms."
      9.6 "96% thought the view was good."
      7.7 "77% thought rooms were spacious."
      7.7 "77% liked the big bathroom."
    • 6.7 "Average cleanliness."
      6.1 "Only 61% said rooms were clean enough."
    • 4.8 "Vibe wasn't good."
      1.6 "84% criticized the unstylish hotel."
    • 4.7 "Bad amenities."
      4.2 "58% thought the building wasn't nice."
      0.1 "99% thought the facilities needed updating."
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    Overall rating

    8.5 Excellent
    based on 241 reviews
    • 8.9 "Breakfast is good."
    • 8.7 "Great service."
      9.8 "98% found the staff to be very friendly."
      9.3 "93% thought the service was very professional."
      8.6 "86% said the reception staff was great."
    • 8.0 "Location is great."
      7.6 "76% liked the proximity to sightseeing."
    • 7.4 "Nice rooms."
      9.6 "96% thought the view was good."
      7.7 "77% thought rooms were spacious."
    • 4.5 "Vibe wasn't good."
      1.4 "86% criticized the unstylish hotel."
    • 4.3 "Bad amenities."
      4.0 "60% thought the building wasn't nice."
      0.1 "99% thought the facilities needed updating."

    Overall rating

    8.3 Excellent
    based on 253 reviews
    • 9.0 "Excellent breakfast."
    • 8.7 "Great service."
      9.8 "98% found the staff to be very friendly."
    • 8.1 "Location is great."
      8.0 "80% liked the proximity to sightseeing."
    • 7.2 "Nice rooms."
      9.6 "96% thought the view was good."
      7.1 "71% thought rooms were spacious."
    • 4.8 "Bad amenities."
      4.0 "60% thought the building wasn't nice."
      0.1 "99% thought the facilities needed updating."
    • 4.4 "Vibe wasn't good."
      1.7 "83% criticized the unstylish hotel."

    Overall rating

    8.5 Excellent
    based on 470 reviews
    • 8.8 "Great service."
      9.8 "98% found the staff to be very friendly."
      9.1 "91% thought the service was very professional."
      8.4 "84% said the reception staff was great."
    • 8.6 "Breakfast is good."
    • 7.8 "Good location."
      7.4 "74% liked the proximity to sightseeing."
      9.1 "91% liked the proximity to shopping."
    • 6.9 "Rooms are ok."
      5.1 "For only 51%, the bathroom was ok."
    • 5.3 "Internet is average."
    • 4.8 "Bad amenities."
      4.5 "55% thought the building wasn't nice."
      0.1 "99% thought the facilities needed updating."
    • 4.5 "Vibe wasn't good."
      1.5 "85% criticized the unstylish hotel."
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    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Wonderful sightseeing"
    "Great view"
    data provided by TrustYou

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