Overview

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Waterside Hotel

48-52 Sandhill, Newcastle upon Tyne, NE1 3JF, United Kingdom
+44 191 230 0111

€42+

Overall guest ratings

7.7/10 Good
based on 1,156 reviews

Review highlights

  • 9.6
  • 9.4
  • 4.4
  • 3.7

Good to know

  • Accessible parking
  • Friendly service

Nearby

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    About

    When you stay at Waterside Hotel, you'll be in a great location, within just a 10-minute walk of Castle Keep and Quayside. Free WiFi is an added perk, and guests looking to stay active can check out the nearby hiking/biking trails. Also, Gateshead Millennium Bridge and Tyne Bridge are within a 15-minute walk.

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    Hotels.com

    AMENITIES

    • Free Wi-Fi
    • Facilities for disabled guests
    • Internet
    • Laundry service
    • No smoking
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Night club
    • Storage available
    • Concierge service
    • Laundry facilities
    • Cable or satellite TV
    • Pets not allowed
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall rating

    7.7 Good
    based on 1,156 reviews
    • 9.6 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.6 "96% said the reception staff was great."
      9.2 "92% thought the service was very professional."
      8.8 "88% found the restaurant service to be one of the best."
    • 9.4 "Terrific location."
      8.8 "Great parking, according to 88%."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.5 "95% thought it was easy to get to the train station."
      9.3 "93% liked the proximity to sightseeing."
      9.2 "92% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
    • 8.8 "Breakfast is good."
    • 5.7 "Internet is average."
      5.2 "52% thought the wifi quality was ok."
    • 4.4 "Not very clean."
      4.4 "56% said rooms were dirty."
      4.9 "51% thought it was rather dirty."
    • 3.7 "Rooms are not good."
      3.8 "62% didn't like the uncomfortable beds."
      4.4 "56% said rooms were dirty."
      0.5 "95% thought they were poorly maintained."
      3.4 "66% said rooms were small."
      1.0 "90% found problems with the furniture."
      4.9 "51% had problems with the shower."
      1.9 "For 81%, the rooms looked old."
      3.8 "Air conditioning was criticized by 62%."
      2.9 "71% criticized the small bathroom."
      1.0 "90% thought the tv was sub-standard."
    • 3.5 "Not very comfortable."
      3.8 "62% didn't like the uncomfortable beds."
      3.4 "66% said rooms were small."
      2.3 "77% thought it was too noisy."
      3.8 "Air conditioning was criticized by 62%."
      2.9 "71% criticized the small bathroom."
    • 2.9 "Terrible amenities."
      3.0 "70% thought the building wasn't nice."
      0.4 "96% didn't like the architecture."
      3.3 "For 67%, the lobby entrance was sub-standard."
    • 2.6 "Horrible vibe."
      2.3 "77% criticized the unstylish hotel."
      1.7 "83% didn't like the unstylish hotel."
      3.3 "For 67%, the lobby entrance was sub-standard."
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    Overall rating

    7.6 Good
    based on 751 reviews
    • 9.8 "World class service."
      10.0 "100% found the staff to be very friendly."
      9.6 "96% said the reception staff was great."
    • 9.4 "Terrific location."
      8.8 "Great parking, according to 88%."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.3 "93% liked the proximity to shopping."
    • 8.4 "Breakfast is good."
    • 3.8 "Not very clean."
      3.9 "61% said rooms were dirty."
      4.5 "55% thought it was rather dirty."
    • 3.3 "Not very comfortable."
      3.8 "62% didn't like the uncomfortable beds."
      3.0 "70% said rooms were small."
      2.5 "75% thought it was too noisy."
      4.2 "Air conditioning was criticized by 58%."
    • 3.2 "Awful rooms."
      0.2 "98% thought they were poorly maintained."
      3.9 "61% said rooms were dirty."
      4.8 "52% complained about the bathroom."
      3.8 "62% didn't like the uncomfortable beds."
      0.9 "91% found problems with the furniture."
      3.0 "70% said rooms were small."
      4.7 "53% had problems with the shower."
      2.0 "For 80%, the rooms looked old."
      4.2 "Air conditioning was criticized by 58%."
    • 2.9 "Horrible vibe."
      2.5 "75% criticized the unstylish hotel."
      1.9 "81% didn't like the unstylish hotel."
    • 2.8 "Terrible amenities."
      2.9 "71% thought the building wasn't nice."
      0.3 "97% didn't like the architecture."
      4.2 "58% thought the facilities needed updating."
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    Overall rating

    7.4 Good
    based on 115 reviews
    • 9.7 "World class service."
      9.9 "99% found the staff to be very friendly."
    • 9.2 "Terrific location."
      8.9 "Great parking, according to 89%."
    • 9.0 "Excellent breakfast."
    • 4.1 "Not very clean."
      4.2 "58% said rooms were dirty."
      4.3 "57% thought it was rather dirty."
    • 3.9 "Not very comfortable."
      4.1 "59% didn't like the uncomfortable beds."
      4.0 "60% said rooms were small."
    • 3.5 "Rooms are not good."
      4.2 "58% said rooms were dirty."
      4.1 "59% didn't like the uncomfortable beds."
      4.0 "60% said rooms were small."
      0.5 "95% thought they were poorly maintained."
      1.6 "For 84%, the rooms looked old."
    • 2.6 "Terrible amenities."
      2.6 "74% thought the building wasn't nice."
    • 2.2 "Horrible vibe."
      2.0 "80% criticized the unstylish hotel."
    View all review categories

    Overall rating

    7.7 Good
    based on 289 reviews
    • 9.6 "World class service."
      9.9 "99% found the staff to be very friendly."
    • 9.3 "Terrific location."
      8.5 "Great parking, according to 85%."
      9.6 "96% thought it was easy to get to the train station."
      10.0 "City centre within easy reach, said 100%."
    • 8.9 "Breakfast is good."
    • 5.1 "Internet is average."
    • 4.6 "Not very clean."
      4.4 "56% said rooms were dirty."
    • 4.1 "Rooms are not good."
      3.9 "61% didn't like the uncomfortable beds."
      0.6 "94% thought they were poorly maintained."
      4.9 "51% complained about the bathroom."
      4.4 "56% said rooms were dirty."
      0.8 "92% found problems with the furniture."
      1.6 "For 84%, the rooms looked old."
      4.5 "55% had problems with the shower."
    • 3.6 "Not very comfortable."
      3.9 "61% didn't like the uncomfortable beds."
      2.2 "78% thought it was too noisy."
    • 3.1 "Terrible amenities."
      3.1 "69% thought the building wasn't nice."
      0.7 "93% didn't like the architecture."
    • 2.6 "Horrible vibe."
      2.1 "79% criticized the unstylish hotel."
      1.9 "81% didn't like the unstylish hotel."
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    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Friends Hotel
    Guests recommend this for traveling with friends.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Accessible parking"
    "Friendly service"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention:
    staff were very friendly
    newcastle
    bed had a dip
    dark and the carpets
    strong smell
    little dark
    little cleaner
    quayside
    plug hole
    town centre
    easy access to trains
    middle uncomfortable
    nice view of river
    bed base
    parking spot so close
    More
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