Overview

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Grey Street Hotel
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2-12 Grey Street, Newcastle upon Tyne, NE1 6EE, United Kingdom
+44 191 230 6777

€62+

Overall guest ratings

8.1/10 Excellent
based on 2,260 reviews

Review highlights

  • 9.4
  • 8.6
  • 5.6
  • 5.4

Good to know

  • Comfortable beds

Nearby

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    About

    Grey Street Hotel has 49 contemparary en-suite bedrooms, where Gorgian character is combined with modern finishes to give each room its unique look. Enjoy free wifi, relax in air conditioned rooms and canine friends are also welcome

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    accorhotels.com

    AMENITIES

    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Internet
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Parking
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Concierge service
    • Pets not allowed
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.1 Excellent
    based on 2,260 reviews
    • 9.4 "Terrific location."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "City centre within easy reach, said 100%."
      8.8 "88% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
    • 8.6 "Great service."
      8.1 "81% said the reception staff was great."
      8.4 "84% thought the service was very professional."
      7.1 "71% were happy with the room service."
    • 6.2 "Vibe was decent."
      6.9 "69% thought the atmosphere was somewhat friendly."
    • 5.9 "Food is average."
      5.0 "Only 50% were satisfied with the menu."
    • 5.6 "Breakfast is mediocre."
    • 5.6 "Rooms are ok."
      5.2 "For only 52%, the bathroom was ok."
      5.6 "Only 56% said rooms were clean enough."
      5.7 "Only 57% said rooms were big enough."
      6.8 "68% thought the bathroom was big enough."
      6.9 "69% said the view was so-so."
      5.0 "50% thought the minibar was ok."
    • 5.4 "Average cleanliness."
      5.6 "Only 56% said rooms were clean enough."
    • 5.3 "Average comfort."
      5.7 "Only 57% said rooms were big enough."
      6.8 "68% thought the bathroom was big enough."
    • 4.4 "Bad amenities."
      4.5 "55% thought the building wasn't nice."
      0.5 "95% complained about the elevator."
      2.8 "For 72%, the lobby entrance was sub-standard."
      2.5 "75% were unhappy with the handicap accessible facilities."
    • 1.8 "Disappointing internet connection."
      1.5 "85% said the wifi quality was bad."
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    Overall rating

    8.1 Excellent
    based on 1,469 reviews
    • 9.5 "Terrific location."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% thought it was easy to get to the train station."
    • 9.0 "World class service."
      9.8 "98% found the staff to be very friendly."
      7.8 "78% said the reception staff was great."
      8.1 "81% thought the service was very professional."
    • 6.0 "Food is average."
      5.9 "Only 59% were satisfied with the menu."
    • 5.9 "Vibe was decent."
      6.9 "69% thought the atmosphere was somewhat friendly."
    • 5.8 "Breakfast is mediocre."
    • 5.2 "Average cleanliness."
      5.6 "Only 56% said rooms were clean enough."
    • 5.1 "Rooms are ok."
      5.7 "Only 57% said rooms were big enough."
      5.6 "Only 56% said rooms were clean enough."
      6.8 "68% said the view was so-so."
    • 5.0 "Average comfort."
      5.7 "Only 57% said rooms were big enough."
    • 4.0 "Bad amenities."
      4.1 "59% thought the building wasn't nice."
      0.5 "95% complained about the elevator."
      3.0 "For 70%, the lobby entrance was sub-standard."
    • 1.7 "Disappointing internet connection."
      1.3 "87% said the wifi quality was bad."
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    Overall rating

    7.9 Good
    based on 248 reviews
    • 9.4 "Terrific location."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.8 "Great service."
      9.5 "95% found the staff to be very friendly."
      8.3 "83% said the reception staff was great."
    • 6.5 "Vibe was decent."
    • 6.2 "Food is average."
    • 5.4 "Breakfast is mediocre."
    • 4.9 "Rooms are not good."
      4.7 "53% said rooms were dirty."
      2.0 "80% thought they were poorly maintained."
      2.5 "75% said the bathroom was dirty."
      3.0 "70% found problems with the furniture."
      1.4 "Air conditioning was criticized by 86%."
      4.0 "60% had problems with the shower."
    • 4.6 "Not very clean."
      4.7 "53% said rooms were dirty."
      2.5 "75% said the bathroom was dirty."
    • 4.6 "Not very comfortable."
      2.2 "78% thought it was too noisy."
      1.4 "Air conditioning was criticized by 86%."
    • 4.3 "Bad amenities."
      4.4 "56% thought the building wasn't nice."
      0.7 "93% complained about the elevator."
    • 1.6 "Disappointing internet connection."
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    Overall rating

    7.7 Good
    based on 542 reviews
    • 9.6 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      8.5 "85% liked the proximity to sightseeing."
    • 8.5 "Great service."
      9.5 "95% found the staff to be very friendly."
      8.3 "83% said the reception staff was great."
      8.2 "82% thought the service was very professional."
    • 6.2 "Food is average."
    • 5.9 "Breakfast is mediocre."
    • 5.8 "Vibe was decent."
      6.8 "68% thought the atmosphere was somewhat friendly."
    • 5.4 "Average cleanliness."
      5.4 "Only 54% said rooms were clean enough."
      5.1 "51% thought the cleanliness of the hotel was average."
    • 5.2 "Rooms are ok."
      5.2 "For only 52%, the bathroom was ok."
      5.4 "Only 54% said rooms were clean enough."
      5.8 "Only 58% said rooms were big enough."
    • 5.0 "Average comfort."
      5.8 "Only 58% said rooms were big enough."
    • 4.4 "Bad amenities."
      4.6 "54% thought the building wasn't nice."
    • 2.0 "Disappointing internet connection."
      1.5 "85% said the wifi quality was bad."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Comfortable beds"
    data provided by TrustYou

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