Overview

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Grey Street Hotel

2-12 Grey Street, Newcastle upon Tyne, NE1 6EE, United Kingdom
+44 191 230 6777

€61+

Thu 8/12 Check in
Fri 9/12 Check out

Overall guest ratings

7.9/10 Good
based on 2,418 reviews

Review highlights

  • 9.5
  • 8.9
  • 5.1
  • 5.1

Good to know

  • Comfortable beds

Nearby

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    About

    Grey Street Hotel has 49 contemparary en-suite bedrooms, where Gorgian character is combined with modern finishes to give each room its unique look. Enjoy free wifi, relax in air conditioned rooms and canine friends are also welcome

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    AMENITIES

    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Internet
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Parking
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Storage available
    • Concierge service
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    7.9 Good
    based on 2,418 reviews
    • 9.5 "Terrific location."
    • 8.9 "Great service."
    • 6.2 "Food is average."
    • 5.8 "Breakfast is mediocre."
    • 5.4 "Average comfort."
    • 5.1 "Average cleanliness."
    • 5.1 "Rooms are ok."
    • 4.3 "Bad amenities."
    • 2.2 "Disappointing internet connection."
    View all review categories

    Overall rating

    7.9 Good
    based on 1,595 reviews
    • 9.3 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% thought it was easy to get to the train station."
      8.6 "86% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
    • 8.9 "Great service."
      9.8 "98% found the staff to be very friendly."
      7.4 "74% said the reception staff was great."
      7.6 "76% thought the service was very professional."
      7.6 "Housekeeping was great, according to 76%."
    • 6.3 "Food is average."
      6.5 "Only 65% were satisfied with the menu."
      5.1 "Side dishes were satisfying, according to only 51%."
    • 5.9 "Breakfast is mediocre."
    • 5.4 "Vibe was decent."
      5.8 "Only 58% thought, the hotel was stylish."
      5.7 "57% thought the atmosphere was somewhat friendly."
    • 5.1 "Average comfort."
      7.0 "70% said the beds were comfortable."
      5.8 "Only 58% said rooms were big enough."
    • 5.1 "Average cleanliness."
      5.4 "Only 54% said rooms were clean enough."
    • 4.9 "Rooms are not good."
      4.7 "53% complained about the bathroom."
      0.4 "96% thought they were poorly maintained."
      1.3 "Air conditioning was criticized by 87%."
      4.1 "59% had problems with the shower."
      1.0 "90% thought the tv was sub-standard."
      3.3 "67% said the bathroom was dirty."
      3.6 "For 64%, the rooms looked old."
      1.6 "84% found problems with the furniture."
    • 4.3 "Bad amenities."
      4.2 "58% thought the building wasn't nice."
      5.0 "50% said the architecture was not spectacular."
      0.2 "98% complained about the elevator."
      4.4 "For 56%, the lobby entrance was sub-standard."
      3.4 "66% thought the facilities needed updating."
    • 2.1 "Disappointing internet connection."
      1.4 "86% said the wifi quality was bad."
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    Overall rating

    7.9 Good
    based on 217 reviews
    • 9.6 "Terrific location."
    • 9.1 "World class service."
      9.7 "97% found the staff to be very friendly."
      8.0 "80% said the reception staff was great."
    • 5.8 "Average value."
    • 5.4 "Breakfast is mediocre."
    • 5.3 "Vibe was decent."
    • 4.6 "Not very comfortable."
      2.3 "77% thought it was too noisy."
      0.8 "Air conditioning was criticized by 92%."
    • 4.5 "Not very clean."
      4.6 "54% said rooms were dirty."
    • 4.3 "Bad amenities."
      4.3 "57% thought the building wasn't nice."
    • 4.3 "Rooms are not good."
      4.9 "51% complained about the bathroom."
      4.6 "54% said rooms were dirty."
      0.4 "96% thought they were poorly maintained."
      0.8 "Air conditioning was criticized by 92%."
      1.7 "83% found problems with the furniture."
      4.5 "55% had problems with the shower."
      3.9 "For 61%, the rooms looked old."
    • 1.9 "Disappointing internet connection."
    View all review categories

    Overall rating

    7.7 Good
    based on 604 reviews
    • 9.5 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
    • 8.4 "Great service."
      9.6 "96% found the staff to be very friendly."
      8.0 "80% said the reception staff was great."
      7.3 "73% thought the service was very professional."
    • 6.1 "Food is average."
    • 5.8 "Breakfast is mediocre."
    • 5.2 "Vibe was decent."
      5.7 "Only 57% thought, the hotel was stylish."
      5.8 "58% thought the atmosphere was somewhat friendly."
    • 5.1 "Average comfort."
      6.0 "Only 60% said rooms were big enough."
    • 4.9 "Not very clean."
      3.2 "68% said the bathroom was dirty."
      4.8 "52% thought it was rather dirty."
    • 4.8 "Rooms are not good."
      0.5 "95% thought they were poorly maintained."
      0.8 "Air conditioning was criticized by 92%."
      1.7 "83% thought the tv was sub-standard."
      4.4 "56% had problems with the shower."
      3.7 "For 63%, the rooms looked old."
      1.5 "85% found problems with the furniture."
      3.2 "68% said the bathroom was dirty."
    • 4.4 "Bad amenities."
      4.4 "56% thought the building wasn't nice."
      4.5 "55% didn't like the architecture."
      0.2 "98% complained about the elevator."
    • 2.4 "Disappointing internet connection."
      1.6 "84% said the wifi quality was bad."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Comfortable beds"
    data provided by TrustYou

    Recent reviews

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