Overview

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W New York - Times Square

1567 Broadway, New York, NY 10036, United States
+1 212 930 7400

€249+

Overall guest ratings

7.9/10 Good
based on 1,891 reviews

Review highlights

  • 9.4
  • 7.5
  • 5.3
  • 4.8

Good to know

  • Wonderful sightseeing

Nearby

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    About

    Welcome to the center of the universe. A stone’s throw from the Ball Drop, W New York - Times Square is in the heart of the theater district, with many of the city’s renowned museums a few blocks north and sultry downtown a quick subway ride away. Spot tomorrow’s celebrity headlines over James Gersten’s exquisite cuisine at Blue Fin, then mix it up in our Living Room as the DJ’s beats pulse into the night. Six state-of-the-art event studios total 2,300 square feet and adapt to your every need. Retreat to rooms that quiet the city’s roar to a purr. The open showers, breathtaking skyline view, W signature bed with 350-thread count sheets, and lush robes in our 509 guest rooms and 43 suites make staying in a statement, not a question.

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    Starwood Hotels

    AMENITIES

    • Fitness centre
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • A/V equipment hire
    • Business centre
    • Concierge service
    • Cribs available
    • Currency exchange on-site
    • Gift shop
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Cable or satellite TV
    • Air-conditioned
    • 24 Hour Front Desk
    • Night club
    • Safe
    • Internet (surcharge)
    • Parking (surcharge)
    • Storage available
    • Wedding services
    • Wi-Fi
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    Reviews

    Guest reviews

    Overall rating

    7.9 Good
    based on 1,891 reviews
    • 9.4 "Terrific location."
      9.1 "91% liked the proximity to sightseeing."
      9.5 "95% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "Near to public transport, according to 100%."
    • 7.5 "Good service."
      8.2 "82% found the staff to be very friendly."
      7.0 "70% said the reception staff was great."
      7.2 "72% thought the service was very professional."
      8.3 "83% said the concierge service was amazing."
    • 6.2 "Vibe was decent."
      6.3 "Only 63% thought, the hotel was modern."
      6.9 "69% thought the atmosphere was somewhat friendly."
      6.4 "Only 64% thought, the hotel was luxurious."
    • 5.7 "Rooms are ok."
      5.5 "Only 55% said rooms were clean enough."
    • 5.4 "Average cleanliness."
      5.5 "Only 55% said rooms were clean enough."
    • 5.3 "Average amenities."
      5.3 "53% thought the building was acceptable."
      6.0 "60% found the grounds not bad."
    • 4.8 "Not very comfortable."
      4.3 "57% said rooms were small."
      1.6 "84% thought it was too noisy."
      1.9 "81% criticized the small bathroom."
      1.7 "Air conditioning was criticized by 83%."
    • 4.1 "Breakfast is below average."
      2.4 "76% said the breakfast was too expensive."
    • 3.7 "Value below average."
      3.1 "69% thought it was overpriced."
      2.4 "76% said the breakfast was too expensive."
      4.0 "The price was too high for 60%."
    • 3.5 "Internet is poor."
      3.1 "69% thought it was overpriced."
      3.8 "62% said the wifi quality was bad."
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    Overall rating

    8.0 Good
    based on 926 reviews
    • 9.5 "Terrific location."
      9.1 "91% liked the proximity to sightseeing."
    • 6.8 "Service is ok."
      6.6 "66% said the reception staff was ok."
    • 6.1 "Rooms are ok."
      5.3 "Only 53% said rooms were clean enough."
    • 5.6 "Average amenities."
      5.5 "55% thought the building was acceptable."
    • 5.2 "Average cleanliness."
      5.3 "Only 53% said rooms were clean enough."
    • 4.9 "Not very comfortable."
      4.4 "56% said rooms were small."
      1.6 "84% thought it was too noisy."
      2.3 "77% criticized the small bathroom."
    • 4.6 "Breakfast is below average."
      2.6 "74% said the breakfast was too expensive."
    • 3.6 "Value below average."
      3.1 "69% thought it was overpriced."
      2.6 "74% said the breakfast was too expensive."
    • 3.3 "Internet is poor."
      3.5 "65% said the wifi quality was bad."
      3.1 "69% thought it was overpriced."
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    Overall rating

    7.7 Good
    based on 680 reviews
    • 9.2 "Terrific location."
      8.9 "89% liked the proximity to sightseeing."
    • 7.4 "Good service."
      8.2 "82% found the staff to be very friendly."
      7.6 "76% thought the service was very professional."
    • 5.7 "Vibe was decent."
      5.8 "Only 58% thought, the hotel was modern."
      7.0 "70% enjoyed the friendly atmosphere."
      5.9 "Only 59% thought, the hotel was luxurious."
    • 5.3 "Average cleanliness."
      5.5 "Only 55% said rooms were clean enough."
    • 5.1 "Average amenities."
      5.1 "51% thought the building was acceptable."
    • 4.7 "Rooms are not good."
      4.0 "60% said rooms were small."
      2.6 "74% complained about the bathroom."
      4.3 "For 57%, the rooms looked old."
      0.6 "94% thought they were poorly maintained."
      1.3 "87% found problems with the furniture."
      1.9 "81% criticized the small bathroom."
    • 4.3 "Not very comfortable."
      4.0 "60% said rooms were small."
      1.6 "84% thought it was too noisy."
      1.9 "81% criticized the small bathroom."
    • 4.1 "Breakfast is below average."
    • 3.5 "Internet is poor."
      3.9 "61% said the wifi quality was bad."
      3.0 "70% thought it was overpriced."
    • 3.3 "Value below average."
      3.0 "70% thought it was overpriced."
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    Overall rating

    8.2 Excellent
    based on 132 reviews
    • 9.4 "Terrific location."
    • 7.8 "Good service."
      8.5 "85% found the staff to be very friendly."
      7.3 "73% said the reception staff was great."
    • 6.3 "Vibe was decent."
      6.6 "Only 66% thought, the hotel was modern."
    • 5.6 "Rooms are ok."
    • 5.3 "Average amenities."
      5.3 "53% thought the building was acceptable."
    • 5.0 "Average comfort."

    Overall rating

    8.0 Good
    based on 151 reviews
    • 9.3 "Terrific location."
    • 7.3 "Good service."
      8.2 "82% found the staff to be very friendly."
    • 6.9 "Bar is ok."
    • 6.6 "Vibe was decent."
      6.5 "Only 65% thought, the hotel was modern."
    • 6.2 "Rooms are ok."
    • 5.5 "Average amenities."
      5.5 "55% thought the building was acceptable."
    • 5.1 "Average comfort."
    • 3.6 "Internet is poor."
    • 3.4 "Value below average."
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    Hotel type
    Boutique Hotel
    This is a wonderful boutique hotel, as guests say.
    Good to know
    "Wonderful sightseeing"
    data provided by TrustYou

    Recent reviews

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