Overview

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The Franklin Hotel

164 East 87th Street, New York, NY 10128, United States
+1 212 369 1000

€131+

Overall guest ratings

7.3/10 Good
based on 1,087 reviews

Review highlights

  • 10.0
  • 9.6
  • 4.1
  • 3.2

Good to know

  • Friendly service

Nearby

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    About

    Three blocks from Central Park and Museum Mile, this New York boutique hotel stands on a quiet street just off Lexington Avenue and a 10-minute stroll from the Guggenheim Museum.

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    Expedia

    AMENITIES

    • Complimentary breakfast
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Restaurant
    • Coffee shop
    • Internet
    • Laundry service
    • Parking
    • Air-conditioned
    • 24 Hour Front Desk
    • Storage available
    • Non-smoking rooms available
    • Facilities for disabled guests
    • Concierge service
    • Express check out
    • Safe
    • Babysitting/child care services (surcharge)
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    Reviews

    Guest reviews

    Overall rating

    7.3 Good
    based on 1,087 reviews
    • 10.0 "Incredible bar."
    • 9.6 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.8 "98% liked the proximity to sightseeing."
      9.2 "City centre within easy reach, said 92%."
      8.9 "89% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.3 "Easily accessible by car, said 93%."
      10.0 "100% thought it was easy to get to the train station."
    • 8.9 "Great service."
      9.6 "96% found the staff to be very friendly."
      7.1 "71% said the reception staff was great."
      9.1 "91% thought the service was very professional."
      9.6 "Housekeeping was great, according to 96%."
    • 6.0 "Breakfast is mediocre."
    • 4.1 "Rooms are not good."
      1.0 "90% said rooms were small."
      4.5 "55% complained about the bathroom."
      1.6 "84% found problems with the furniture."
      1.4 "86% thought they were poorly maintained."
      0.9 "91% criticized the small bathroom."
      0.6 "Air conditioning was criticized by 94%."
      0.8 "92% thought the tv was sub-standard."
      2.5 "75% were disappointed with the minibar."
      3.1 "69% were unhappy with the view."
    • 3.2 "Quite uncomfortable."
      1.0 "90% said rooms were small."
      3.9 "61% thought it was too noisy."
      0.9 "91% criticized the small bathroom."
      0.6 "Air conditioning was criticized by 94%."
    • 2.2 "Disappointing internet connection."
      1.8 "82% said the wifi quality was bad."
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    Overall rating

    7.6 Good
    based on 641 reviews
    • 9.8 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.9 "99% liked the proximity to sightseeing."
      9.2 "City centre within easy reach, said 92%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 9.2 "World class service."
      9.6 "96% found the staff to be very friendly."
      7.1 "71% said the reception staff was great."
      9.0 "90% thought the service was very professional."
    • 5.2 "Breakfast is mediocre."
    • 4.2 "Rooms are not good."
      1.1 "89% said rooms were small."
      4.4 "56% complained about the bathroom."
      1.1 "89% criticized the small bathroom."
      1.9 "81% found problems with the furniture."
      0.7 "Air conditioning was criticized by 93%."
      1.5 "85% thought they were poorly maintained."
      0.8 "92% thought the tv was sub-standard."
    • 3.0 "Quite uncomfortable."
      1.1 "89% said rooms were small."
      3.6 "64% thought it was too noisy."
      1.1 "89% criticized the small bathroom."
      0.7 "Air conditioning was criticized by 93%."
    • 2.5 "Disappointing internet connection."
      2.1 "79% said the wifi quality was bad."

    Overall rating

    7.5 Good
    based on 152 reviews
    • 9.6 "Terrific location."
    • 8.6 "Great service."
      9.7 "97% found the staff to be very friendly."
    • 6.2 "Breakfast is mediocre."
    • 4.5 "Rooms are not good."
      1.4 "86% said rooms were small."
      4.4 "56% complained about the bathroom."
      1.4 "86% thought they were poorly maintained."
      2.4 "76% found problems with the furniture."
    • 3.5 "Not very comfortable."
      1.4 "86% said rooms were small."
      3.8 "62% thought it was too noisy."
    • 2.0 "Disappointing internet connection."
      1.7 "83% said the wifi quality was bad."

    Overall rating

    6.1 Good
    based on 86 reviews
    • 9.6 "Terrific location."
    • 9.1 "World class service."
      9.7 "97% found the staff to be very friendly."
    • 5.8 "Breakfast is mediocre."
    • 3.7 "Rooms are not good."
      0.8 "92% said rooms were small."
      4.5 "55% complained about the bathroom."
      1.2 "88% thought they were poorly maintained."
    • 2.9 "Quite uncomfortable."
      0.8 "92% said rooms were small."
    • 1.9 "Disappointing internet connection."
      1.6 "84% said the wifi quality was bad."

    Overall rating

    7.5 Good
    based on 206 reviews
    • 9.6 "Terrific location."
      9.3 "City centre within easy reach, said 93%."
      9.9 "99% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
    • 8.8 "Great service."
      9.7 "97% found the staff to be very friendly."
    • 5.9 "Breakfast is mediocre."
    • 3.9 "Rooms are not good."
      0.8 "92% said rooms were small."
      4.3 "57% complained about the bathroom."
      0.8 "92% criticized the small bathroom."
      1.5 "85% thought they were poorly maintained."
      0.5 "Air conditioning was criticized by 95%."
      1.8 "82% found problems with the furniture."
    • 3.4 "Not very comfortable."
      0.8 "92% said rooms were small."
      3.8 "62% thought it was too noisy."
      0.8 "92% criticized the small bathroom."
      0.5 "Air conditioning was criticized by 95%."
    • 1.9 "Disappointing internet connection."
      1.4 "86% said the wifi quality was bad."
    Hotel type
    Economy Hotel
    Guests recommend this hotel for budget travelers.
    Boutique Hotel
    This is a wonderful boutique hotel, as guests say.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Friendly service"
    data provided by TrustYou

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