Overview

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Lotte New York Palace
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455 Madison Avenue, New York, NY 10022, United States
+1 212 888 7000

€267+

Video: Lotte New York Palace

Built in 1882 by railroad baron Henry Villard and luxuriously renovated in 2013, the grand entrance of this hotel is right across Madison Avenue from majestic St. Patrick's Cathedral..

Overall guest ratings

8.9/10 Excellent
based on 3,459 reviews

Review highlights

  • 9.7
  • 9.2
  • 5.8
  • 5.3

Good to know

  • Spacious rooms
  • Wonderful sightseeing
  • Great view

Nearby

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    About

    Built in 1882 by railroad baron Henry Villard and luxuriously renovated in 2013, the grand entrance of this hotel is right across Madison Avenue from majestic St. Patrick's Cathedral.

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    Expedia

    AMENITIES

    • Parking
    • Fitness centre
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Restaurant
    • ATM on-site
    • Business centre
    • Wi-Fi
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • No smoking
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Express check out
    • Coffee shop
    • Babysitting/child care services (surcharge)
    • Internet (surcharge)
    • Steam room
    • Storage available
    • Wedding services
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    8.9 Excellent
    based on 3,459 reviews
    • 9.7 "Terrific location."
      9.7 "97% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
      9.7 "City centre within easy reach, said 97%."
      10.0 "Near to public transport, according to 100%."
      8.5 "Easily accessible by car, said 85%."
      10.0 "100% thought it was easy to get to the train station."
      9.4 "94% enjoyed the restaurants & bars nearby."
    • 9.2 "Excellent wellness & sports facilities."
      8.9 "top-notch fitness area, thought 89%."
    • 8.8 "Comfort level is high."
      9.5 "95% thought rooms were spacious."
      8.5 "85% said the beds were comfortable."
      7.3 "73% thought it was pleasantly quiet."
    • 8.2 "Generally very clean."
      7.9 "79% said rooms were clean."
      9.2 "92% thought it was clean."
    • 8.1 "Vibe was good."
      8.6 "86% enjoyed the friendly atmosphere."
      9.5 "95% said it was a stylish hotel."
      8.1 "81% enjoyed the lobby entrance."
      9.2 "92% thought the hotel was luxurious."
    • 5.8 "Bar is ok."
      5.0 "Alcoholic drinks were not bad, according to 50%."
    • 5.3 "Breakfast is mediocre."
    • 4.4 "Value below average."
      3.5 "65% thought it was overpriced."
      1.1 "89% said the breakfast was too expensive."
      2.4 "The price was too high for 76%."
      0.0 "100% said beverages were too expensive."
    • 3.5 "Internet is poor."
      3.5 "65% thought it was overpriced."
      3.4 "66% said the wifi quality was bad."
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    Overall rating

    8.9 Excellent
    based on 1,176 reviews
    • 9.5 "Terrific location."
      9.7 "97% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
      9.8 "City centre within easy reach, said 98%."
    • 9.0 "Very comfortable."
      9.6 "96% thought rooms were spacious."
      8.6 "86% said the beds were comfortable."
      7.4 "74% thought it was pleasantly quiet."
    • 8.8 "Very nice wellness & sports facilities."
      8.9 "top-notch fitness area, thought 89%."
    • 8.3 "Amenities are good."
      8.2 "82% thought the building was wonderful."
      8.1 "81% enjoyed the lobby entrance."
      9.0 "90% found the grounds to be nice."
    • 7.9 "Nice rooms."
      9.6 "96% thought rooms were spacious."
      9.8 "98% thought the view was good."
      8.6 "86% said the beds were comfortable."
      8.2 "82% said rooms were clean."
    • 6.1 "Food is average."
    • 5.9 "Bar is ok."
    • 5.1 "Breakfast is mediocre."
    • 4.1 "Value below average."
      3.1 "69% thought it was overpriced."
    • 3.2 "Disappointing internet connection."
      3.1 "69% thought it was overpriced."
      3.6 "64% said the wifi quality was bad."
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    Overall rating

    9.0 Excellent
    based on 1,833 reviews
    • 9.7 "Terrific location."
      9.5 "95% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
      9.8 "City centre within easy reach, said 98%."
      10.0 "Near to public transport, according to 100%."
    • 9.2 "Excellent wellness & sports facilities."
      9.0 "top-notch fitness area, thought 90%."
    • 8.6 "Comfort level is high."
      9.5 "95% thought rooms were spacious."
      8.4 "84% said the beds were comfortable."
    • 8.2 "Rooms are great."
      9.5 "95% thought rooms were spacious."
      9.9 "99% thought the view was good."
      8.4 "84% said the beds were comfortable."
    • 7.5 "Good service."
      7.9 "79% found the staff to be very friendly."
      7.7 "77% thought the service was very professional."
      9.3 "93% said the concierge service was amazing."
    • 5.8 "Bar is ok."
    • 4.8 "Breakfast is below average."
      1.1 "89% said the breakfast was too expensive."
    • 4.1 "Value below average."
      3.5 "65% thought it was overpriced."
      1.1 "89% said the breakfast was too expensive."
    • 3.6 "Internet is poor."
      3.5 "65% thought it was overpriced."
      3.7 "63% said the wifi quality was bad."
    View all review categories

    Overall rating

    9.0 Excellent
    based on 103 reviews
    • 9.8 "Terrific location."
    • 8.9 "Comfort level is high."
      9.6 "96% thought rooms were spacious."
    • 8.5 "Rooms are great."
      9.9 "99% thought the view was good."
      9.6 "96% thought rooms were spacious."
    • 8.3 "Vibe was good."
    • 8.2 "Amenities are good."
      8.2 "82% thought the building was wonderful."
    • 6.6 "Food is average."
    • 4.4 "Value below average."
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    Overall rating

    8.5 Excellent
    based on 345 reviews
    • 9.5 "Terrific location."
      9.7 "97% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
    • 9.0 "Excellent wellness & sports facilities."
    • 8.8 "Comfort level is high."
      8.6 "86% said the beds were comfortable."
      9.5 "95% thought rooms were spacious."
      7.3 "73% thought it was pleasantly quiet."
    • 7.8 "Nice rooms."
      8.6 "86% said the beds were comfortable."
      9.5 "95% thought rooms were spacious."
      9.9 "99% thought the view was good."
    • 7.3 "Good service."
      8.3 "83% found the staff to be very friendly."
      8.0 "80% thought the service was very professional."
    • 6.1 "Food is average."
    • 5.5 "Breakfast is mediocre."
    • 5.1 "Bar is ok."
    • 4.3 "Value below average."
      3.5 "65% thought it was overpriced."
    • 3.5 "Internet is poor."
      3.5 "65% thought it was overpriced."
      3.4 "66% said the wifi quality was bad."
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    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Good to know
    "Spacious rooms"
    "Wonderful sightseeing"
    "Great view"
    data provided by TrustYou

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