Overview

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Hotel St. James

109 West 45th Street, New York, NY 10036, United States
+1 212 221 3600

€149+

Overall guest ratings

7.6/10 Good
based on 3,295 reviews

Review highlights

  • 9.7
  • 9.2
  • 8.9
  • 6.6

Good to know

  • Clean rooms
  • Friendly service
  • Wonderful sightseeing

Nearby

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    About

    Located in the heart of Manhattan, Hotel St. James is a block from Times Square, and minutes away from Rockefeller Center, Radio City Music Hall, and Grand Central Station.

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    Expedia

    AMENITIES

    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Internet
    • Concierge service
    • No smoking
    • Air-conditioned
    • 24 Hour Front Desk
    • Storage available
    • Pets not allowed
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    7.6 Good
    based on 3,295 reviews
    • 9.7 "Terrific location."
      9.8 "98% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      10.0 "Near to public transport, according to 100%."
      9.7 "97% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      7.3 "Great parking, according to 73%."
    • 9.2 "World class service."
      9.5 "95% found the staff to be very friendly."
      9.0 "90% said the reception staff was great."
      9.2 "92% thought the service was very professional."
      8.8 "Housekeeping was great, according to 88%."
      7.2 "72% said the concierge service was amazing."
      8.3 "83% said the booking process went smoothly."
      7.8 "Management was excellent, said 78%."
      7.8 "78% were happy with the room service."
      7.8 "78% said the recreation staff was great."
    • 8.9 "Good value."
      7.7 "77% were happy with the price."
      8.3 "83% were happy with the price of the breakfast."
    • 8.9 "Generally very clean."
      8.8 "88% said rooms were clean."
      9.0 "90% thought it was clean."
      8.3 "83% said the bathroom was clean."
    • 8.5 "Food is delicious."
      9.2 "92% enjoyed the snacks that were offered."
      7.7 "77% were happy with the price."
      9.5 "Yummy desserts, said 95%."
      8.9 "89% loved the dining experience."
    • 6.6 "Breakfast is mediocre."
    • 5.6 "Rooms are ok."
      5.7 "Only 57% said rooms were big enough."
      6.7 "Beds were acceptable for 67%."
      5.5 "For only 55%, the bathroom was ok."
      6.9 "For only 69%, the tv was ok."
    • 5.1 "Internet is average."
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    Overall rating

    7.6 Good
    based on 1,680 reviews
    • 9.7 "Terrific location."
      9.7 "97% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      10.0 "Near to public transport, according to 100%."
      9.6 "96% liked the proximity to shopping."
    • 9.0 "World class service."
      9.4 "94% found the staff to be very friendly."
      8.9 "89% said the reception staff was great."
      9.2 "92% thought the service was very professional."
      8.6 "Housekeeping was great, according to 86%."
      7.2 "72% said the concierge service was amazing."
    • 8.9 "Generally very clean."
      8.8 "88% said rooms were clean."
      9.0 "90% thought it was clean."
      8.2 "82% said the bathroom was clean."
    • 8.4 "Food is delicious."
      9.4 "Yummy desserts, said 94%."
    • 6.0 "Breakfast is mediocre."
    • 5.2 "Rooms are ok."
      5.2 "Only 52% said rooms were big enough."
      6.5 "Beds were acceptable for 65%."
      5.4 "For only 54%, the bathroom was ok."
      6.9 "For only 69%, the tv was ok."
    • 5.2 "Internet is average."
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    Overall rating

    7.5 Good
    based on 1,383 reviews
    • 9.7 "Terrific location."
      9.8 "98% liked the proximity to sightseeing."
      9.9 "City centre within easy reach, said 99%."
      9.8 "98% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 9.1 "World class service."
      9.2 "92% found the staff to be very friendly."
      9.1 "91% said the reception staff was great."
      9.1 "91% thought the service was very professional."
      8.9 "Housekeeping was great, according to 89%."
      7.2 "72% said the concierge service was amazing."
    • 8.4 "Generally very clean."
      8.4 "84% said rooms were clean."
      8.1 "81% said the bathroom was clean."
      8.8 "88% thought it was clean."
    • 8.4 "Food is delicious."
    • 6.5 "Breakfast is mediocre."
    • 5.5 "Rooms are ok."
      6.6 "Beds were acceptable for 66%."
      5.7 "Only 57% said rooms were big enough."
      5.3 "For only 53%, the bathroom was ok."
      6.6 "For only 66%, the tv was ok."
      5.2 "Only 52% thought the shower was ok."
    • 4.7 "Internet is poor."
      4.0 "60% said the wifi quality was bad."
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    Overall rating

    6.3 Good
    based on 164 reviews
    • 9.6 "Terrific location."
      9.8 "98% liked the proximity to sightseeing."
    • 9.1 "World class service."
      9.3 "93% found the staff to be very friendly."
    • 8.8 "Generally very clean."
      8.8 "88% said rooms were clean."
    • 5.2 "Rooms are ok."
      5.2 "For only 52%, the bathroom was ok."
      5.5 "Only 55% said rooms were big enough."
    • 4.7 "Internet is poor."
    • 3.7 "Vibe wasn't good."
      2.0 "80% criticized the unstylish hotel."

    Overall rating

    7.3 Good
    based on 65 reviews
    • 9.7 "Terrific location."
    • 9.1 "World class service."
      9.4 "94% found the staff to be very friendly."
    • 5.1 "Average comfort."
    • 5.0 "Rooms are ok."
    • 3.1 "Horrible vibe."
      1.6 "84% criticized the unstylish hotel."
    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Clean rooms"
    "Friendly service"
    "Wonderful sightseeing"
    data provided by TrustYou

    Recent reviews

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