Overview

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Hotel Alpina

Frankenstraße 6, 6003 Lucerne, Luzern, Switzerland
+41 41 210 00 77

€91+

Overall guest ratings

8.0/10 Good
based on 1,231 reviews

Review highlights

  • 9.3
  • 8.6
  • 5.3
  • 4.1

Good to know

  • Clean rooms
  • Train station is close

Nearby

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    About

    Located in the heart of Lucerne, this hotel is within a 5-minute walk of Museum Sammlung Rosengart and Chapel Bridge. Lucerne Town Hall and Loewenplatz are also within 15 minutes.

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    Expedia

    AMENITIES

    • Parking
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Internet
    • Currency exchange on-site
    • Meeting/Banquet facilities
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Night club
    • Safe
    • Terrace/Patio
    • Concierge service
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.0 Good
    based on 1,231 reviews
    • 9.3 "Terrific location."
      9.9 "99% thought it was easy to get to the train station."
      10.0 "City centre within easy reach, said 100%."
      9.4 "94% liked the proximity to sightseeing."
      7.9 "Easily accessible by car, said 79%."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.6 "Great service."
      9.9 "99% found the staff to be very friendly."
      7.2 "72% said the reception staff was great."
      8.7 "87% thought the service was very professional."
    • 8.2 "Breakfast is good."
    • 6.2 "Average cleanliness."
    • 5.8 "Rooms are ok."
      6.3 "Only 63% said rooms were big enough."
      5.3 "Beds were acceptable for 53%."
      5.0 "For 50%, maintenance was acceptable."
      6.0 "60% thought the kitchenette was ok."
    • 5.3 "Average comfort."
      6.3 "Only 63% said rooms were big enough."
      5.3 "Beds were acceptable for 53%."
    • 4.1 "Bar is not good."
    • 4.0 "Internet is poor."
      3.7 "63% said the wifi quality was bad."
    • 2.9 "Horrible vibe."
      1.9 "81% criticized the unstylish hotel."
      1.5 "For 85%, the lobby entrance was sub-standard."
    • 1.9 "Terrible amenities."
      1.9 "81% thought the building wasn't nice."
      0.6 "94% complained about the elevator."
      0.0 "100% thought the facilities needed updating."
      1.5 "For 85%, the lobby entrance was sub-standard."
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    Overall rating

    8.1 Excellent
    based on 553 reviews
    • 9.3 "Terrific location."
      9.9 "99% thought it was easy to get to the train station."
      10.0 "City centre within easy reach, said 100%."
      9.5 "95% liked the proximity to sightseeing."
    • 8.6 "Great service."
      9.9 "99% found the staff to be very friendly."
      7.2 "72% said the reception staff was great."
      8.6 "86% thought the service was very professional."
    • 8.5 "Breakfast is good."
    • 6.6 "Average cleanliness."
    • 6.2 "Rooms are ok."
      6.6 "Only 66% said rooms were big enough."
      5.7 "Beds were acceptable for 57%."
    • 5.7 "Average comfort."
      6.6 "Only 66% said rooms were big enough."
      5.7 "Beds were acceptable for 57%."
    • 4.2 "Internet is poor."
      3.7 "63% said the wifi quality was bad."
    • 3.1 "Horrible vibe."
      2.2 "78% criticized the unstylish hotel."
    • 1.8 "Terrible amenities."
      1.8 "82% thought the building wasn't nice."
      0.7 "93% complained about the elevator."
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    Overall rating

    8.1 Excellent
    based on 270 reviews
    • 9.4 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
    • 8.8 "Great service."
      9.9 "99% found the staff to be very friendly."
    • 8.3 "Breakfast is good."
    • 6.5 "Average cleanliness."
    • 6.1 "Food is average."
    • 5.8 "Rooms are ok."
      6.4 "Only 64% said rooms were big enough."
      5.4 "Beds were acceptable for 54%."
    • 5.4 "Average comfort."
      6.4 "Only 64% said rooms were big enough."
      5.4 "Beds were acceptable for 54%."
    • 4.0 "Internet is poor."
      3.7 "63% said the wifi quality was bad."
    • 3.0 "Horrible vibe."
      2.1 "79% criticized the unstylish hotel."
    • 2.1 "Terrible amenities."
      2.1 "79% thought the building wasn't nice."
      0.5 "95% complained about the elevator."
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    Overall rating

    6.7 Good
    based on 24 reviews
    • 9.2 "Terrific location."
    • 5.2 "Rooms are ok."
    • 4.8 "Not very comfortable."

    Overall rating

    7.7 Good
    based on 381 reviews
    • 9.4 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "City centre within easy reach, said 100%."
    • 8.7 "Great service."
      10.0 "100% found the staff to be very friendly."
      7.4 "74% said the reception staff was great."
    • 8.2 "Breakfast is good."
    • 6.3 "Average cleanliness."
    • 5.7 "Rooms are ok."
      5.8 "Only 58% said rooms were big enough."
      5.7 "Beds were acceptable for 57%."
      5.4 "For 54%, maintenance was acceptable."
    • 5.2 "Average comfort."
      5.8 "Only 58% said rooms were big enough."
      5.7 "Beds were acceptable for 57%."
    • 3.6 "Internet is poor."
      3.3 "67% said the wifi quality was bad."
    • 2.9 "Horrible vibe."
      1.6 "84% criticized the unstylish hotel."
    • 2.2 "Terrible amenities."
      2.1 "79% thought the building wasn't nice."
      0.8 "92% complained about the elevator."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Clean rooms"
    "Train station is close"
    data provided by TrustYou

    Recent reviews

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    Find reviews that mention:
    good location
    good location
    station and the old town
    close to the old town
    near to the train
    constant smell
    seeped into our room
    remeber
    cosy and warm
    quite small room
    train or bus
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