Overview

Our website uses cookies for technical, analytical and marketing purposes. Here is more information. If you agree to this, just keep browsing. close

Palazzo Alexander Hotel
Best WiFi

Via Santa Giustina, 48, 55100 Lucca, Tuscany, Italy
+39 058 358 3571

€116+

Overall guest ratings

9.1/10 Excellent
based on 634 reviews

Review highlights

  • 10.0
  • 9.6
  • 8.8
  • 6.4

Good to know

  • Friendly service
  • Good management
  • Professional service

Nearby

    show all

    About

    Putting you in a great location within just a 10-minute walk of Church of San Michele in Foro and Palazzo Pfanner, Palazzo Alexander Hotel offers an airport shuttle (available 24 hours) for EUR 70 per vehicle one way. Guests looking to stay active can check out the nearby hiking/biking trails and mountain biking, and free perks include hot/cold buffet breakfast, WiFi, and wired Internet. There's also a bar/lounge, and rooms at this upscale hotel offer 24-hour room service and minibars.

    Less More
    Hotels.com

    AMENITIES

    • Complimentary breakfast
    • Free Wi-Fi
    • Facilities for disabled guests
    • Concierge service
    • Laundry service
    • Room service
    • Bicycle hire
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Business centre
    • Laundry facilities
    • No smoking
    • Cable or satellite TV
    • Babysitting/child care services (surcharge)
    • Free Internet
    • Pets not allowed
    • Parking (surcharge)
    • Wedding services
    Less More
    Reviews

    Guest reviews

    Overall rating

    9.1 Excellent
    based on 634 reviews
    • 10.0 "World class service."
      10.0 "100% found the staff to be very friendly."
      10.0 "Management was excellent, said 100%."
      10.0 "100% thought the service was very professional."
      10.0 "100% said the reception staff was great."
    • 9.6 "Terrific location."
      9.0 "Great parking, according to 90%."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to shopping."
    • 8.8 "Breakfast is good."
    • 8.4 "Good value."
    • 7.6 "Good vibe."
      9.6 "96% enjoyed the friendly atmosphere."
      8.0 "80% said it was a stylish hotel."
      9.0 "90% thought the hotel was luxurious."
    • 6.4 "Rooms are ok."
      5.8 "Only 58% said rooms were big enough."
      6.4 "Only 64% thought the shower was ok."

    Overall rating

    9.2 Excellent
    based on 437 reviews
    • 9.9 "World class service."
      10.0 "100% found the staff to be very friendly."
      10.0 "Management was excellent, said 100%."
      10.0 "100% thought the service was very professional."
      10.0 "100% said the reception staff was great."
    • 9.4 "Terrific location."
      8.8 "Great parking, according to 88%."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to sightseeing."
    • 8.7 "Breakfast is good."
    • 8.4 "Good value."
    • 7.6 "Good vibe."
      9.7 "97% enjoyed the friendly atmosphere."
      8.3 "83% said it was a stylish hotel."
    • 6.3 "Rooms are ok."
      6.0 "Only 60% said rooms were big enough."
      6.0 "Only 60% thought the shower was ok."

    Overall rating

    9.1 Excellent
    based on 114 reviews
    • 10.0 "World class service."
      10.0 "100% found the staff to be very friendly."
      10.0 "100% thought the service was very professional."
      10.0 "Management was excellent, said 100%."
    • 9.6 "Terrific location."
      9.1 "Great parking, according to 91%."
    • 8.8 "Breakfast is good."
    • 7.6 "Good vibe."
      9.5 "95% enjoyed the friendly atmosphere."
    • 6.5 "Rooms are ok."
      5.6 "Only 56% said rooms were big enough."
    • 5.6 "Average comfort."
      5.6 "Only 56% said rooms were big enough."

    Overall rating

    9.1 Excellent
    based on 82 reviews
    • 9.9 "World class service."
      10.0 "100% found the staff to be very friendly."
      10.0 "Management was excellent, said 100%."
    • 9.6 "Terrific location."
    • 8.4 "Breakfast is good."
    • 6.7 "Rooms are ok."
    • 6.3 "Average comfort."
      5.9 "For only 59%, the noise level was all right."
    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Boutique Hotel
    This is a wonderful boutique hotel, as guests say.
    Good to know
    "Friendly service"
    "Good management"
    "Professional service"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention:
    More

    Photos
    Map

    Map