Hotels near Los Angeles Airport

Hotels near Los Angeles Airport

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Los Angeles (LAX) - Los Angeles, CA, United States
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Best hotels near Los Angeles Airport

Cleanliness
9.3
Comfort
9.3
Facilities
9.4
Food
0.0
Location
8.9
Overall 9.0 Excellent
Based on 1,942 reviews
Cleanliness
9.3
Comfort
9.3
Facilities
9.4
Food
0.0
Location
8.9
Cleanliness
10.0
Comfort
9.3
Facilities
8.0
Location
8.6
Overall
9.3
Cleanliness
8.0
Comfort
6.0
Facilities
10.0
Food
0.0
Location
7.8
Cleanliness
9.3
Comfort
9.3
Location
8.9
Services
9.1
Staff
9.3
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.3
Comfort
9.3
Location
8.9
Services
9.1
Staff
9.2
Cleanliness
9.4
Comfort
9.4
Location
8.8
Services
9.2
Staff
9.1
Cleanliness
9.3
Comfort
9.1
Facilities
10.0
Food
0.0
Location
8.8
Cleanliness
9.2
Comfort
9.0
Location
8.7
Services
8.8
Staff
9.0

Excellent 10.0
Pros: Everything was great! The guy at the reception Nathan (if I spelled good) was wonderful to us. We came with our son 2. 8 years old and 4 months old baby and we were really tired. Nathan was so nice and friendly and so helpful. He gave us complimentary water and being so kind made us feeling very welcome. He arranged complimentary lift driver for us and communicated perfect for it. This kind of hospitality makes this hotel really great place for long or short stay. Approach to the customer for me is the first Important criteria for every hotel. The next morning lady at the reception was also great to us. Smooth and friendly check in and check out, great stay and extremly clean room. We got a quiet one as we asked since we were with small kids. Since covid measurements are on breakfast is for to go and the lady from the breakfast room was so nice to my husband who went to collect our breakfast! Good breakfast with all you need. Great job you guys!
Cons: Nothing to dislike. All great and very professional!
Mediocre 3.0
Pros: quite
Cons: shuttle, wifi
Excellent 10.0
Pros: Everything was good
Cons: Nothing
Excellent 10.0
Pros: The customer service and room were great
Cons: Hours of breakfast
Excellent 10.0
Pros: They were accommodating with my puppy.
Cons: No
Excellent 10.0
Pros: Great stay
Excellent 8.0
Pros: Very professional and accommodating staff.
Cons: Bed linens were itchy.
Excellent 10.0
Pros: Fantastic airport hotel. Even though their shuttle service is suspended, they provided a complimentary Lyft ride to the airport. Great customer service here, very clean and nice hotel.
Okay 5.0
Pros: Clean and orderly
Cons: Breakfast ended at 8am, pillows were all way to soft, no blankets in the room, no dresser, bad coffee in the room, $15day for parking!
Excellent 10.0
Pros: The staff was so polite and genuinely helpful.
Excellent 10.0
Pros: This hotel is so clean and quiet. I love the price and location and mainly, the level of quietness.
Cons: There is no microwave in the room so we have to walk down to the lobby which sucks.
Mediocre 3.0
Pros: Wrecked cars out front & super sketchy people stayed there
Good 7.0
Pros: It was nicely decorated. Still offered to go breakfast. Elevator had the safety feature that you must be a guest to go in.
Cons: The fitness center and pool were closed. It smelled in the hallway on the 3rd floor. Lower prices brought in questionable guests. Parking cost extra. They on gave 1 washcloth and 2 towels. We could have received more but it was inconvenient.
Poor 1.0
Pros: At 3:45 am a fight broke out in the room next to mine. I called the front desk and he said the police were already there for an unrelated issue, and when the we’re done they’ll be up to the room next to mine. THIS WAS THE WORST SLEEP EVER.
Cons: Front desk help when needed.
Excellent 10.0
Pros: I ALWAYS stay at the hotel whenever I get the chance. This review is for the weekend of 8/22/20 - 8/24/20. Room is luxurious and SUPER clean. Big TV and all the HBO channels. Taking a shower makes you feel like a million bucks. Love this hotel!
Cons: N/A
Excellent 10.0
Pros: Room is perfect size, luxurious bathroom, upscale bedding, all HBO channels on a large size TV, privacy with thick walls. Everything about this hotel screams 4 star!! So getting this room at the price was an amazing deal.
Cons: Nope.
Excellent 10.0
Pros: For my stay 8/8/20 - 8/10/20 Always the great, upscale 4 star hotel experience. Perfect private location. Quiet. Super clean. Front staff always are welcoming. Feels like a 2nd home.
Cons: No
Excellent 10.0
Pros: The staff that worked in the front desk when we checked in was very helpful, nice, professional and provided us option for our inquiry. I didn't get his name but he really made our stay very comfortable.
Excellent 9.0
Pros: Noise level and location
Cons: Fridge was not working
Mediocre 3.0
Pros: It was close to the airport.
Cons: The parking garage smelt like weed. The elevator smelt like weed. It was so horrible I couldn't believe they were allowing it to happen.
Excellent 10.0
Excellent 8.4
Okay 5.0
Pros: The cleanliness of the room make me feel really safe to be t with my daughter during Covid. The staff especially was especially accommodating and friendly.
Cons: If you’re wanting to get some good sleep be prepared this is not the hotel to do it. We could hear the music and people moving around in the room next to us and during the night you can hear all the doors in your vicinity on the floor slamming.
Excellent 9.6
Good 7.0
Pros: front desk was super friendly, quick, went out of his way to help. SUPER NICE. Room was very clean and comfortable! (:
Cons: pool wasn't open, which was one of the primary reasons I had chosen it.
Good 7.0
Pros: Clean and not far from beach.
Cons: Parking was $15 a day, and no microwave in the room. Had to go all the way to the 1st floor lobby.
Okay 4.0
Pros: Nothing
Cons: Overcharged for parking. No food. No housekeeping services
Okay 5.0
Pros: Clean and comfortable
Cons: The pool was not available to the public for my entire stay. I was promised 20% and never received it. My Valentine was ruined
Excellent 9.1
Pros: Great rooms with comfortable needs and pillows. Also had nice bathrooms and soundproofing! Good fitness room as well.
Cons: The pool is seriously tiny and they do not have a hot tub. Breakfast was ok, but not much to write home about - you can make waffles, but the eggs/omelets are premade.
Excellent 10.0
Pros: Efforts to please, room layout, bath counter space and shower, breakfast, shuttle to airport
Excellent 10.0
Pros: Good location, close to restaurants.
Cons: No many options for someone who has allergies. But at least you had soy milk.
Excellent 10.0
Pros: Close to the airport ...
Cons: Very busy at the breakfast...
Excellent 10.0
Pros: They had a nice breakfast, clean rooms, good internet. Easy check in and out. Airport shuttle
Cons: We had to wait a bit for the shuttle, it is a little confusing because the name of the Hotel is on the side and the shuttle also goes to a parking garage. But it worked and we got there!
Hampton Inn & Suites Lax El Segundo - El Segundo
Rated no. 1
9.0
Excellent 9.0
Based on 1,942 reviews
Details
Reviews

Cleanliness
9.0
Comfort
9.0
Facilities
9.5
Food
8.3
Location
8.7
Overall 8.7 Excellent
Based on 2,004 reviews
Cleanliness
9.0
Comfort
9.0
Facilities
9.5
Food
8.3
Location
8.7
Cleanliness
10.0
Comfort
10.0
Facilities
8.0
Location
10.0
Overall
10.0
Cleanliness
8.7
Facilities
10.0
Food
8.3
Location
8.3
Overall
9.7
Cleanliness
9.0
Comfort
9.1
Location
8.7
Services
8.8
Staff
8.8
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
9.0
Overall
6.0
Cleanliness
9.0
Comfort
8.9
Location
8.7
Services
8.7
Staff
8.8
Cleanliness
9.1
Comfort
9.0
Facilities
10.0
Location
8.8
Overall
10.0
Cleanliness
9.1
Comfort
9.0
Facilities
10.0
Location
9.0
Overall
9.0
Cleanliness
8.9
Comfort
8.8
Location
8.8
Services
8.5
Staff
8.7

Excellent 10.0
Pros: The staff was nice and the room was amazing it was like an oversized studio lol the kitchenette had pots,pans,cups,plates etc everything you would have at a home. The room was extremely clean, beds felt like clouds. If and when I come back to Los Angeles I’m staying here
Excellent 10.0
Pros: Everything
Excellent 10.0
Pros: Everything
Cons: Nothing
Excellent 9.2
Excellent 10.0
Pros: Location, room, staff
Excellent 8.0
Pros: The cleanliness
Cons: The amount held on card for deposit
Excellent 9.0
Pros: The staff was professional, and courteous. Overall hotel seemed very clean.
Cons: The room had a dirty stove... other than that, the parking garage instructions wetter as clear as they could have been- as it relates to the door, and it's closure time. Other than that it was PERFECT
Excellent 9.0
Pros: The location and cleanliness and professional staff
Excellent 9.0
Pros: Cleanliness and wasn’t bothered by any phone calls to the room
Cons: Only thing I forgot my watch there in the room and when I called for them To check the lost and found or the room they told me they didn’t find it but I know for sure I left it there on accident
Excellent 10.0
Pros: We flew in from Md during the pandemic. They allowed us to have an early check in because we were 4 hours early due to the time zone differences. From the moment I walked in literally EVERYONE was friendly and helpfuL Made ya feel right at home instantly.
Cons: I didn't like the fact that I only stayed for 4 day's..should have stayed longer .
Excellent 10.0
Pros: Everything was lovely
Cons: The tv in the room we had was dark
Excellent 9.0
Pros: Hotel parking elevator is terrible and needs to be replaced.
Excellent 10.0
Pros: The staff and the room!
Cons: no
Excellent 8.0
Pros: Room
Cons: No
Okay 4.5
Cons: Called to verify park ride rate. Got to hotel quoted diff rate. Told them I wouldn’t have stayed. Could have stayed sister prop with a wk pkg.
Okay 4.0
Cons: Check in
Mediocre 3.0
Pros: rooms were spacious.
Cons: was not told about large hold on my credit card for incidentals, which after 4 days still has not been released
Poor 1.0
Pros: nothing
Cons: yes the incorrect charges and the staff false accusation and charges
Excellent 9.5
Excellent 10.0
Pros: Our was so nice and more spacious than we expected. Will definitely choose this hotel again when we visit LA
Cons: Only bad thing was the Wifi was too slow
Excellent 10.0
Pros: Loved the scenery in the room
Excellent 10.0
Pros: The hotel staff was very helpful, and the restaurants on the 1st floor were good options to get inexpensive food. The room we stayed in was very spacious having a full kitchen and living room. A big plus was USB charging ports just about everywhere you could imagine.
Cons: The only negative was that we found candy bar wrappers in the bedside tables in the bedroom. Other than that everything was clean.
Residence Inn By Marriott Los Angeles Lax/Century Boulevard - Los Angeles
Rated no. 2
8.7
Excellent 8.7
Based on 2,004 reviews
Details
Reviews

Cleanliness
9.1
Comfort
9.0
Facilities
10.0
Food
0.0
Location
8.9
Overall 8.6 Excellent
Based on 1,824 reviews
Cleanliness
9.1
Comfort
9.0
Facilities
10.0
Food
0.0
Location
8.9
Cleanliness
5.0
Comfort
0.0
Food
0.0
Location
5.0
Overall
9.0
Cleanliness
8.9
Comfort
8.9
Location
8.9
Services
8.7
Staff
8.6
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.2
Comfort
9.2
Location
8.9
Services
9.0
Staff
8.8
Cleanliness
9.2
Comfort
9.1
Location
9.0
Services
9.0
Staff
8.7
Cleanliness
9.1
Comfort
8.9
Facilities
10.0
Location
8.9
Overall
10.0
Cleanliness
8.9
Comfort
8.8
Location
8.8
Services
8.8
Staff
8.4

Excellent 10.0
Pros: I loved the high celling's, kitchen area, and big bathroom.
Cons: The $300 hold during a pandemic and you will not receive your money back for up to 5 days after stay. That's very disappointing and also the $40 parking. Why do you need that much money to park a car, that's not valet or even a quick walk, you have to walk a distance. Robbery
Poor 1.0
Pros: The counters where dirty in the kitchen area.
Excellent 10.0
Pros: The roof top deck wasn’t open.
Cons: The connecting room can be noisy. We had a loud neighbor but it was cool and we didn’t complain.
Excellent 10.0
Pros: Proximity to airport Huge room with a sofa Subway and coffee and doughnuts on site
Excellent 10.0
Pros: Wonderful big rooms very comfortable !
Excellent 9.2
Good 7.0
Pros: The room.
Cons: The disregard for the ruckus in the next room. All night long fighting and yelling and front desk would do nothing about it.
Okay 5.0
Pros: Room was clean and roomy.
Cons: There were no amenities. No fridge, coffee maker or microwave.
Poor 1.0
Cons: I have to carry my 5 bags alone. No one helped me bc there were no enough stuff members.
Good 7.0
Pros: The room
Cons: They charged for parking and I was not aware but the refunded me back after I showed proof
Okay 5.0
Pros: Nice staff in breakfast area.
Cons: False advertising on the room. The hotel gave us the smallest room on the floor, half the size of the regular rooms, but still charged us the same. There was no additional sofa bed nor separated desk area, as had been advertised.
Excellent 10.0
Pros: Hands down one of the best hotels we have ever stayed in. It was absolutely clean and comfortable. No sounds from the airport at all. This is how all hotels should be.
Cons: The hotel is brand new and still smells of fresh paint, for allergy sensitive people this could be a problem.
Homewood Suites by Hilton Los Angeles International Airport - Los Angeles
Rated no. 3
8.6
Excellent 8.6
Based on 1,824 reviews
Details
Reviews

Cleanliness
9.1
Comfort
9.1
Facilities
9.3
Location
8.8
Overall
9.5
Overall 8.6 Excellent
Based on 1,796 reviews
Cleanliness
9.1
Comfort
9.1
Facilities
9.3
Location
8.8
Overall
9.5
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.1
Comfort
9.1
Location
8.8
Services
8.8
Staff
8.5
Cleanliness
10.0
Comfort
10.0
Facilities
8.6
Location
8.6
Overall
8.6
Cleanliness
9.2
Comfort
9.2
Location
8.9
Services
8.9
Staff
8.7
Cleanliness
9.2
Comfort
9.3
Location
8.8
Services
9.1
Staff
8.7
Cleanliness
9.0
Comfort
9.0
Facilities
10.0
Location
8.8
Overall
10.0
Cleanliness
9.0
Comfort
8.9
Location
8.7
Services
8.7
Staff
8.4

Excellent 9.0
Pros: It was new and clean and overlooking lax
Cons: Parking location
Mediocre 2.0
Pros: The only thing I liked was the bartender Alfredo at the bar on Monday night 2/15/21. He was very kind and the best experience my sis and I had since our stay.
Cons: I didn’t like the rudeness of the front desk staff I forgot the woman name when we arrived that night on 2/13/21. They was very rude and inconsiderate of our misunderstandings with deposits for the hotel. The lobby floors was sticky and dirty as well as the elevators. The bar and restaurant was close the weekend and didn’t open until Monday as well as the rooftop. During our three day stay our room was not cleaned I guess they say because of COVID. The distance was kind of far from the city. The bed was very uncomfortable our back was hurting. Overall we will not stay at the hotel again!
Excellent 10.0
Pros: Location to the airport
Cons: I wish there would have been a spa and a few restaurant options
Okay 5.0
Cons: The refrigerator did not work. You can hear everything from rooms next door. Everything is exaggerating expensive. WE had to call 3 times to get extra towels due to them not cleaning rooms daily.
Mediocre 3.0
Pros: the bathroom was clean and functional
Cons: the in hotel restaurant food was abysmal. Extremely overpriced for food that i would hesitate to give 2 stars to. The food was literally worse than what you could purchase in a grocery stores frozen food section, and cost $90 for 2 and a half dishes.
Excellent 10.0
Pros: Very nice hotel, the room was clean and the service was outstanding!!
Cons: N/A
Excellent 10.0
Pros: It was very clean and the rooms were very nice. Staff was friendly and promptly helped us when checking in. I would definitely recommend this hotel to anyone.
Cons: The only thing I didn’t like was the parking fee. It was bit high. But other than that nothing else.
Poor 1.0
Pros: The room was clean and designed comfortably, but very cold and uncomfortable to sleep in. The heater nor the thermostat worked, maintenance didn’t know why. When I asked for additional blankets, the hotel staff stated they didn’t have any. R
Cons: The maintenance guy could care less if it worked. He offered to give me another room, but the front desk hadn’t a clue. No one cared.
Excellent 10.0
Pros: The room was very clean and well kept the design and color scheme of the room.
Cons: I wish parking was a little more cheaper.
Excellent 10.0
Pros: Friendly and very helpful staff. Have many things to buy and choose from in store.
Cons: Restaurant was over priced for the food we got but it was very good.
Excellent 10.0
Pros: The hotel is beautiful.
Excellent 9.0
Pros: Relaxing quiet gym staff for the most was great.
Excellent 10.0
Excellent 10.0
Pros: Closeto LAX. Modern hotel. Love the rooftop terrace to watch the planes. Free shuttle. Its a great walk too if you only have 1 bag to and from the airport.
Excellent 10.0
Excellent 10.0
Excellent 10.0
Pros: I liked the cleanliness and the aesthetics of this hotel. I enjoyed the view from the top floor, although it wasn't really opened and in its splendor because of COVID_19.
Cons: Parking could be a bit easier and more affordable.
Excellent 10.0
Pros: The convenience of location..check in was easy, the staff was nice and the rooms were clean and met my expectations.
Cons: There was nothing I did not like about the hotel
Good 7.0
Pros: Everything
Cons: Not Really Just That 300 Deposit Hold Stuff....
Excellent 10.0
Pros: The cleanliness, location and the courtesy of the staff.
Cons: Only that no roll away bed was allowed and no breakfast
Good 6.0
Pros: The staff are really nice.
Cons: The cleanliness was not up to par and not close to the star rating that this hotel has been given.
Poor 1.0
Pros: The cleanliness!
Cons: Front desk agents were unprofessional! Never met my needs the hotel was extremely crowded for a time like this, Guest were smoking marijuana in the front when you walked up that’s all you smelt. Smoking in rooms
Excellent 10.0
Pros: Everything was good it was a very clean hotel.
Cons: The front and back entrance makes it hard for Uber and deliveries to come to the right spot.
Excellent 9.4
Pros: Hotel and room are both well-kept, the roof deck was great. LAX shuttle runs often.
Cons: Not a whole lot going on nearby the hotel, but you can walk to In-n-Out
Good 6.0
Pros: the butler
Cons: The air conditioning did not work. It was horribly uncomfortable to sleep. The cups were too small for the amount of coffee in the machine The tv was crazy. The volume would get stuck and just keep escalating so we just turned it off
Mediocre 2.0
Pros: Close to airport
Cons: Felt more like a motel than an LA hotel.
Excellent 9.4
Pros: New and tech happy
Cons: Too much outside noise gets in rooms
H Hotel Los Angeles, Curio Collection by Hilton - Los Angeles
Rated no. 4
8.6
Excellent 8.6
Based on 1,796 reviews
Details
Reviews

Cleanliness
8.9
Comfort
8.8
Facilities
7.7
Food
7.5
Location
9.0
Overall 8.5 Excellent
Based on 5,159 reviews
Cleanliness
8.9
Comfort
8.8
Facilities
7.7
Food
7.5
Location
9.0
Cleanliness
9.5
Comfort
9.5
Facilities
9.0
Location
9.5
Overall
9.3
Cleanliness
8.7
Comfort
8.4
Facilities
7.8
Food
8.5
Location
8.9
Cleanliness
8.8
Comfort
8.8
Location
8.9
Services
8.5
Staff
8.5
Cleanliness
6.2
Comfort
6.0
Facilities
5.8
Location
7.2
Overall
6.2
Cleanliness
7.9
Comfort
8.3
Facilities
8.0
Food
6.5
Location
8.9
Cleanliness
8.9
Comfort
8.8
Location
9.0
Services
8.6
Staff
8.7
Cleanliness
8.9
Comfort
8.9
Facilities
7.7
Location
8.8
Overall
8.3
Cleanliness
8.9
Comfort
8.9
Facilities
8.0
Location
9.2
Overall
8.2
Cleanliness
8.9
Comfort
8.7
Location
9.0
Services
8.5
Staff
8.6

Poor 1.0
Cons: Communication; front desk staff never communicated that we need to do a request for our room to get cleaned. Our room was dirty and none of the amenities were provided. On the first day. I made three calls to front desk and waited hours for towels.
Excellent 8.0
Pros: How close it was to the airport was exactly what I needed. Being an “airport hotel” didn’t stop this location from being a great stay. Room was perfectly quiet. Ability to check in early also was very helpful.
Cons: I feel as though the biggest downside of the entire stay was the food pricing. Especially since there is little to no other options in the immediate area, it seems like we’re being taken advantage of as far as how much any food item costs. Very disappointing.
Excellent 8.0
Pros: People were very helpful
Cons: Price of alcohol was exorbitant
Good 6.0
Cons: POOR WiFi. The flow of water in the bathroom is very small.
Mediocre 3.0
Pros: it was clean and the staff were friendly, check in and out was easy. Standard for a airport hotel
Cons: there was no wifi, i called and told reception but they said they could not do anything. for a hotel that says it can accommodate business trips they need to understand the importance of providing the services they advertise. I dont feel i received what i paid for.
Okay 5.0
Cons: They blocked 100 USD deposit since 02.01.2021 (with the check in and till now The amount is not refunded. Many international calls and emails did not work so far
Poor 1.0
Pros: Staff was friendly
Cons: Because of Covid I expect the rooms to be sanitized. My room was not. There was hair in the shower, the crib provided had vomit on it and 5 mins of wearing a new pair and f white socks and they were black at the bottom. I do not recommend!!
Excellent 8.0
Cons: With check in I was not briefed on the card used in the room and to operate the elevator.
Excellent 10.0
Pros: The cleanliness
Cons: N/A
Excellent 8.8
Excellent 10.0
Pros: Location, great staff
Cons: Parking price was $35 per night
Poor 1.0
Pros: Close to the airport and great view!
Cons: I was there for 5 days and house keeping never came! I called and they still didn’t clean the room!
Excellent 9.0
Pros: Location
Cons: I asked for toothpaste and they said they’d be right there. They never showed up.
Mediocre 2.0
Pros: I paid $12 for parking when I ordered the room online and when I got to the hotel I was charged $35 for parking. What a ripoff. HOW CAN I GET A REFUND?
Cons: I paid $12 for parking when I ordered the room online and when I got to the hotel I was charged $35 for parking. What a ripoff. HOW CAN I GET A REFUND?
Poor 1.0
Pros: This hotel is good only if you have a short trip and need somewhere inexpensive to stay
Cons: They charge $35 for parking and there is no parking spots to even park, the room smelled of smoke and you have to leave the key in the wall for power
Excellent 9.0
Pros: It was very centric, comfortable and convenient... loved "The Market" option. The restaurant was pretty good and the service was excellent.
Cons: I understand that we're going through a pandemic, and it is not safe to have the housekeeping working as usual, but, it was very unpleasant to see, with the help of daylight, all the black spots under the comforter as I lifted it; my only bad experience.
Excellent 10.0
Pros: I thought the hotel was a great environment I loved my room cleanliness is good. Location was very good to
Cons: I have no complaints about this hotel.
Excellent 9.2
Excellent 10.0
Pros: Reception is by check in was outstanding great and very helpful thanks 👍
Cons: The guy the One responsible for the Break fast he was very rude and completely unfriendly.
Excellent 10.0
Pros: The young lady that checked us in was VERY VERY nice and helpful. The room was Immaculate!! Bed was super comfy after our long flight from Ohio! Have already bragged to family and friends
Cons: nope! Was all great, down to the shuttle drivers!
Excellent 10.0
Pros: Quiet hotel and a great location. Especially as it is next to Qwik Parking where we parked our car. Very handy location. Excellent quality hotel.
Cons: Nope.
Excellent 9.0
Pros: Location
Cons: Price for hotel food!
Okay 5.0
Pros: The staff at front desk was friendly and professional.
Cons: - Excessive rates for parking on its parking lot. - Very poor quality room for a 4-star hotel: stains all over the carpet. TV Cables exposed, hanging from the wall. - Very dirty windows on their outside.
Okay 5.0
Pros: Location
Cons: they don't clean the rooms and the carpets were dirty
Poor 1.0
Pros: The view was ok.
Cons: Steins on the furniture! White steins!!! Bathroom door does no shut. It slides and it feels uncomfortable.
Poor 1.0
Pros: Its good hotel
Cons: all good
Okay 4.0
Pros: The layout of the room was nice.
Cons: The ice bucket had trash in it, there was no hotel directory, no Sign that business center Was closed, no lotion, only one coffee pod in room, bed was thin and uncomfortable just as pillows
Okay 5.0
Cons: There was no refrigerator. I called and they brought one up.She plugged it in and the light went on but it never ended up working.when I was getting my stuff out of it I noticed it was filthy on the inside top of it.they brought me a broken one/dirty one.
Mediocre 3.0
Pros: Close to airport!
Cons: It was old and the room wasn’t cleaned to my expectations. I was supposed to have a sofa and I had a chair. In looked everywhere for a blow dryer. Not in bathroom or closet. I was too tired to call the front desk. Only had a list for food due to co
Okay 5.0
Pros: Proximity to airport
Cons: Wifi was terrible, kept cutting out. There was a dog in the room next to that kept crying as its owners were out. the hotel did nothing to contact them. The walls were too thin & it was destressing to here the dog.
Mediocre 2.0
Pros: Nice high end feel
Cons: Walls were paper thin. the room next door had a couple that talked all night long and you could hear them all night long
Good 7.7
Pros: Location, restaurant, shuttle
Cons: Shuttle drop off location, clean the room, update the room. This is a Hyatt Regency but felt like a La Quinta with a nice lobby and a restaurant. There are other hotels close to LAX, don’t pick Hyatt Regency as it doesn’t live up to the name.
Okay 4.0
Pros: Close to the airport, free shuttle, onsite restaurant
Cons: Rooms are cheap hard bed, only down bedding, threadbare & scratchy linens, thin walls; weak water pressure; they rip you off with water--all of the machines are "sold out" so you have to pay 2x as much at their store; restaurant is really loud
Good 7.1
Pros: Its super close to the airport. if you can walk 9 minutes to the hotel its a great deal.
Cons: The airport is in road change mode therefore waiting for the shuttle is onerous maybe 30 minutes to hour because of the traffic. It is actually a 9 minute walk!!!! I would suggest walking if you don't have too much luggage. It does no good to take a uber or a taxi because they are displaced outside the airport and you have to take a bus to get there.
Okay 4.0
Pros: The lobby area, bar and restaurant were very cute and inviting.
Cons: Parking was very expensive if you weren’t using for airport. Location was ok, closer to LAX than expected. Hallways could have been kept cleaner - trays stayed outside of rooms for over 8-10 hours and not vacuumed every day so they looked a bit d
Good 6.0
Pros: The staff are nice!
Cons: Everything is overpriced to an extreme degree. Parking is $55 per day and breakfast is $31. It’s ridiculous.
Excellent 10.0
Pros: Quiet, close to airport
Poor 1.0
Pros: Room was nice and spacious. Bed were comfortable as well. Restaurant was cozy but pricey.
Cons: I walked in hoping to get a walk-in rate since it was almost midnight. First lady told me they were sold out. Second lady said most hotels were sold out so good luck finding anything and laughed. Yet I was able to book online in 2 minutes...
Mediocre 2.0
Pros: Just location
Okay 4.0
Pros: Beautiful facility and location
Cons: The staff has poor customer service and is very rude. They do not follow return calls promptly.
Okay 5.0
Pros: Great location! You can walk there from airport
Cons: We were assigned to the furthest room available from the elevator (room 665). The telephone in the room also did not work. We informed the front desk but were told to check it again and to inform them if we were certain. Bad customer service & dirty r
Good 7.0
Cons: While reception was professional, it could have been more welcoming.
Mediocre 3.0
Pros: It was beautiful and close to the airport
Cons: It was a complete money pit...$55 to park my car there...$38 for 2 soups ($1 at the store) that I had to heat up in dirty microwaves..and 2 of the smallest ice-creams in the world. and a Pepsi (no Coke)...$48 for breakfast...
Okay 5.7
Cons: Front desk staff was very rude and didn't smile all 4 times I went to the front desk
Okay 4.0
Pros: The FIRST & LAST Staff were the only Amazing experience aside from its location & amenities. Staff - Awesome Amazing Vibrant Welcoming Personality Infectious Smile made me felt at home - Sympathetic Sincere & very professional.
Cons: The Graveyard Shift staff handled my complaint VERY POORLY when I reported that I am suffering from BEDBUGS bites on my whole body (red/rash/itchiness) as i lay on the bed. I will NEVER go back to that hotel Ever.
Mediocre 3.0
Pros: At check in or in room the fact that you need to place room key in slot by door to operate tv and lights should be communicated. I could not connect to WiFi, front desk transferred me to an off-site call site that did not resolve the issue.
Cons: Front desk did not address the WiFi issue. This hotel is used by many business professionals, WiFi connection is very important
Good 7.0
Pros: Close to airport, nice staff
Cons: Trash cans not lined! It's a big deal when traveling with infants.
Poor 1.0
Pros: location
Cons: Staff was not helpful, including the manager. Very Small rooms and not very clean, not in line with the Hyatt brand.
Mediocre 2.0
Pros: Close to LAX
Cons: Room had torn sheets on bed. Housekeeping did replace. Bathroom mat and floor full of someone else's hair. Told front desk clerk next morning about bed and hair. She offered no apology or how could they make it better. Weird.
Mediocre 3.0
Pros: Location
Cons: The rooms looked old & the furniture was awful. Not enough light in Gr he bathroom
Mediocre 3.0
Cons: The staff!!!
Poor 1.0
Pros: The style
Cons: The parking is ridiculous. Their sign says hotel guest get a discounted rate. However, that is not the case. They said it's for conference guest at the hotel. I explained that it does not appear on the sign. It is against the law to mislead your clients
Excellent 10.0
Pros: N/A
Excellent 8.5
Excellent 8.5
Mediocre 2.0
Pros: The beds.
Cons: The cost for parking $21.95 was not included or mentioned in the initial purchase price. The parking tower was separate from the hotel. Long walks with young children and baggage. There was no microwave in the room. Breakfast prices were extortionate.
Excellent 8.5
Pros: It was very close to the airport and had shuttles to and from every 10 to 15 minutes. Very handy. Lots of places to eat in the lobby area.
Good 6.0
Pros: Location and cleanliness
Cons: Yes . The size of the bathroom was very disappointing . Very small. Shower didnt work properly. Shocked by the small room for a Hyatt hotel.
Good 6.0
Pros: The Room & Gym
Cons: No jacuzzi, pool was very cold, and housekeeping takes forever.
Poor 1.0
Pros: Proximity to airport. Comfortable beds
Cons: Bathroom had sliding door that didn't close well..also no hooks or anywhere To hang robe,towel, cosmetic bag. Open door closets..very basic Restaurant food was inedible!! Over cooked and over salted. Overall would not be more than a 2 star hotel!
Excellent 8.8
Pros: Proximity to the airport and cleanliness
Cons: Self Parking in an unmarked quick park building was inconvenient. Should have your name on the building somewhere.
Excellent 10.0
Pros: Well kept, clean, modern and friendly staff members! All you need at the airport property!
Excellent 10.0
Pros: Came with a group of the friends and the hotel was very nice. The staff is very accommodating and the hotel is very clean. I would definitely recommend if your looking for something near the airport that’s not too expensive.
Good 6.0
Pros: It's a pretty hotel with nice rooms and decent food and shop options.
Cons: I was quite annoyed that i was required to pay $20 for parking for a night. I suppose when i book a hotel at a certain price, i expect that price to be my minimum walk away figure. Barring an amazing price per night, i will not return to this hotel.
Excellent 8.5
Good 6.0
Pros: Helpful staff, very friendly
Cons: NO!
Excellent 8.9
Good 7.0
Pros: Close to airport
Cons: Cost of restaurant/breakfast was very high! Staff could have been more welcoming.
Good 7.0
Pros: Nice people who worked there
Cons: Walls were too thin for a 4 star hotel.
Good 7.0
Pros: Clean room, nice pool.
Cons: Staff not very friendly. Provided inconsistent information on parking.
Excellent 8.0
Pros: Liked location, price, shuttle, and that decent food choices were available after 10pm
Cons: Rooms rather sterile.
Excellent 10.0
Pros: Had an excellent experience, staff accommodating and friendly, one of the better hotels I’ve ever visited
Cons: No suggestions. Great hotel
Good 7.4
Pros: Clean, quiet.
Cons: Just coming off a red eye with my wife and kids for a few extra hours of sleep during our layover; the decor was a bit over the top and certainly not what we expected from a Hyatt Regency. Weird 1950's lighting. Limited bathroom privacy. The whole room felt like a spaceship. This property shouldn't be a Hyatt Regency; it felt more like a W or an edgier brand. Hyatt Regency at other properties feels classier; this was too modern and hip for a family running on fumes.
Excellent 10.0
Pros: Newly refurbished, stylish and clean. Staff were excellent and willing to help with anything.
Cons: Nothing negative
Excellent 9.7
Pros: Juan in the bar was great. Got us food when we needed it and he was very pleasant, helpful and friendly. He should be commended for a job well done. He went out of his way to help us.
Okay 5.1
Pros: Long term parking is next door.
Cons: Major construction of hotel going on. Met by Security on the way to our room- apparently it it had been trashed by the previous guest and not cleaned. Why would you check us into that room? Dark roast coffee only- most hotels offer a medium.
Okay 5.7
Pros: The room was nicely updated.
Cons: Hotel is under construction. The construction noise started at 8am. The staff was unable to compensate me because I booked the hotel through KAYAK.
Okay 5.1
Pros: Location go LAX. Accommodated late check out.
Cons: Overnight parking seemed a bit expensive. Cleaning staff came in multiple times with the do not disturb sign out.
Excellent 10.0
Excellent 10.0
Okay 4.0
Pros: Convenient to the airport
Cons: The hotel did not inform us that construction was being done on the floors starting at 6am. Needless to say, the stay was uncomfortable, disturbing and very noisy. So much so, that other guest were opening their doors to the hallway, to see where the noise was coming from. When I called down to the front desk, multiple times, to complain, nobody answered. When I check out and asked to speak to a manager, they said they couldn't do anything about it, and was not able to compensate me for my inconvenience.
Good 6.2
Pros: Great location for flying in/out LAX. Good restaurant options. Wifi good. Shuttle available.
Cons: Shuttle took half hour to get to airport which could be 5-10 min walk. For location they should provide maps for walking to hotel/airport. No operable windows. Room had problem with AC which was eventually fixed but took too long.
Good 7.7
Pros: The room was great! And the hotel overall was beautiful. Valet was quick and efficient.
Cons: Staff at front desk wasn't very helpful or attentive. The shuttle bus driver was wonderful though.
Good 7.7
Pros: Proximity to LAX and runs round the clock. Perfect for an early, early flight.
Cons: They are heading down the upgrade trail - so it will still be convenient but not nearly the value.
Good 7.1
Pros: - free shuttle from to/from airport - very comfy bed & pillows
Cons: - walls where much too thin. I could hear everything on either side of me.
Okay 4.8
Pros: Ease to LAX
Cons: Under Construction. Room was missing side table. Bathroom toilet seat not screwed down; shower head falling off. AC vent into room was quite dirty.
Good 7.4
Pros: Liked the proximity to LAX and the free shuttle
Cons: Only 1 front desk staff member at a high volume time. Had to wait over half an hour to check in when it was already late and had an early flight the next morning
Okay 5.1
Pros: Convenient and shuttle to LAX.
Cons: rooms are very dated and some deep cleaning needs to happen. Windows that don't open. Food at the lounge is very poor. Service there is not so great either.
Okay 5.7
Cons: I know the Hyatt just took it over and the place is planned for a renovation but at least keep what you have clean!!
Mediocre 3.0
Pros: Great staff.
Cons: Everything else. Old stinky carpets, nasty bathrooms, dusty curtains and so many other things. It is the single worst experience in hotels in my lifetime.
Good 7.6
Pros: Convenient with lots of shuttles to/from airport
Cons: wet patches on carpet in room, beds felt a bit old
Good 7.0
Pros: Location location location. If you are arriving or departing at odd hours early in the morning or late at night, this is a reasonable place to stay while in transit.
Cons: Smelled like old cigarette butts and stale farts.
Okay 5.3
Pros: The room was clean
Cons: The staff from the beginning was very RUDE. I pulled into the hotel and was told that it was only valet. I felt that I was treated like a second class citizen the minute I got there. The valet told me that I could leave my car for twenty minutes to check in and then I would have to leave and go to the self parking lot a street over. The lady at the front desk was absolutely horrible. She was not friendly and did not make me feel welcomed. She just checked me in and that was it. There was no mention of the amenities or anything like that. I had to ask her to point out the elevator. I have never had an experience like this. I would definitely not recommend this hotel based on its staff.
Okay 4.3
Pros: The bed
Cons: Dirty windows, weak shower head.
Hyatt Regency Los Angeles International Airport - Los Angeles
Rated no. 5
8.5
Excellent 8.5
Based on 5,159 reviews
Details
Reviews

Cleanliness
8.8
Comfort
8.8
Facilities
8.1
Location
8.5
Overall
8.8
Overall 8.5 Excellent
Based on 1,338 reviews
Cleanliness
8.8
Comfort
8.8
Facilities
8.1
Location
8.5
Overall
8.8
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
10.0
Staff
8.0
Cleanliness
7.0
Comfort
10.0
Facilities
8.0
Location
6.5
Overall
9.0
Cleanliness
8.8
Comfort
8.9
Location
8.5
Services
8.3
Staff
8.7
Cleanliness
9.5
Comfort
9.0
Facilities
9.0
Location
8.5
Overall
9.3
Cleanliness
8.0
Comfort
7.6
Facilities
7.2
Location
8.8
Overall
8.4
Cleanliness
8.9
Comfort
8.9
Location
8.5
Services
8.4
Staff
8.8
Cleanliness
8.8
Comfort
8.7
Facilities
10.0
Location
8.6
Overall
10.0
Cleanliness
8.8
Comfort
8.7
Facilities
8.0
Location
8.5
Overall
8.0
Cleanliness
8.7
Comfort
8.5
Location
8.4
Services
8.3
Staff
8.5

Excellent 10.0
Pros: The Staff👍🏼👌👌👌👌
Cons: Nothing. Everything was great.
Poor 1.0
Pros: The location was great. The staff was very welcoming, easy check -in.
Cons: When we first got into the room my sister made a joke that the pillows are NOT CRISP. We laughed since she works for Courtyard Marriott in Virginia. Later she mentioned that the door knobs seem like they didnt clean them you could see greasy on the door. Since it was cold we ordered pizza since it fell asleep. Next morning we go down to pick up grab n go breakfast which included a breakfast sandwich. We go back to the room to use the microwave to find a whole tray of chicken and waffles and some more stuff. I call the front desk. She says they will send someone to come down to clean it. The staff comes to the room gets the food from the microwave and never returns. I call the front desk and they kept leaving me on hold. I go explain the problem and tell them we are checking out. This turned out to be terrible especially since me amd my sisters were there for a funeral of a friend who passed from COVID. This says the room was NOT sanitized under the mandated guidelines.
Excellent 10.0
Pros: All my needs were met and the cleanliness!! Also very nice and modern. I will be coming back next time i to LA. I also received a great deal!!!
Cons: Awesome location. Friendly staff and clean. Wasnt too far from anything amd also got a good deal.
Excellent 10.0
Pros: Rooms are nice, my room was nicely cleaned, staff was nice
Cons: N/A
Excellent 10.0
Pros: Clean quiet friendly
Excellent 9.0
Pros: The staff was nice and friendly. The room was clean. Parking was free.
Cons: Because of Covid the breakfast was basically not up to par. The to-go sandwich included pork which I can not eat. It was disappointing because I chose the hotel because it included breakfast.
Good 7.0
Pros: Convenient area .
Cons: I was there for 3 days & my room wasn’t cleaner not once. After I noticed it the first day, I called down to ask why & was told they only clean the rooms every 3 days. That is disgusting & unacceptable especially right now during COVID season.
Mediocre 3.0
Pros: Location, close to the airport
Cons: Toilets didn’t work, they clogged and definitely needs some major updating and not worth the price of $--- a night.
Excellent 10.0
Pros: The staffs are ver accommodating and welcoming. The day manager always ensured that we were taken care of and obtain what we needed for our stay.
Cons: A few tenants didn't observed wearing masks at all times the hotel hallways and elevators. This simple protocol should be strictly imposed. By the way, when we checked in, the guard in the lobby was not wearing a mask and he even talked to me very clo
Excellent 10.0
Pros: Really good Service and the staff really nice and polite.
Cons: No coments Great service.
Mediocre 3.0
Pros: The nice lighting in bathroom.
Cons: The smell of weed and colored people everywhere made my family and I feel super unsafe.
Excellent 10.0
Pros: Staff was very helpful.
Excellent 10.0
Pros: Customer service
Excellent 10.0
Pros: Good location, clean and quiet!!!
Excellent 9.0
Pros: The staff: very helpful and accommodating. Driver was very helpful with bags (we had a lot) clerk offered to check us in early, housekeeping came by in the afternoon to check if we needed anything (on a one night stay) check out everything was waiting.
Excellent 10.0
Pros: Free airport shuttle, free parking, clean room, and friendly staff.
Excellent 10.0
Pros: Staff was amazing, very helpful with everything we needed.
Cons: No
Poor 1.0
Cons: Hotel and room where dirty. Several dead cockroaches in my room.
Excellent 8.0
Pros: Location and parking
Cons: Elevators took forever and I was not given a room key for over 4 hours because they were fixing something. I kept having to check back
Excellent 8.4
Good 7.6
Mediocre 3.0
Cons: It is not 3 star. Max would be 2 star
Good 6.0
Pros: Location
Cons: Under renovation
Good 7.0
Pros: Everything was new and updated. Room was very clean and staff very friendly and helpful. Breakfast was typical for holiday inn.
Cons: The shuttle driver, upon our arrival, was a little rude. He informed me that I needed to call first, even though he was already there picking up two other guests. He did give us a ride but the call first comment didn't impress me.
Poor 1.0
Pros: Nothing read below.
Cons: Early morning construction that started around 8am every morning and the parking situation was very stressful. I was concerned about staying out late, if the parking lot was full I had to park in a sizzler lot and move by 9am. Not a pleasant stay.
Good 6.0
Pros: I liked the proximity to the airport and that they offered a free buffet breakfast. The room was clean and had been remodeled. Free shuttle to and from the airport (must call for pick up).
Cons: The elevator would trap us and not allow go down to the lobby. We were unable to take the stairs as they were blocked off for remodeling (not safe in the event of any required evacuations). In the middle of the night there was a heated argument outside.
Mediocre 3.0
Pros: Staff
Cons: It was under construction The room was not what I selected If the parking lot is full you have to park in the alley
Good 6.0
Pros: There was construction, the parking was very tight
Cons: My room wasn't the cleanest. I found hair in the sink & in the fooor. The bathtub wasn't as clean as I expected.
Excellent 10.0
Excellent 10.0
Poor 1.0
Pros: The shuttle driver
Cons: I am not happy at all. There was blood on my sheets. Dried crispy blood. I called down to tell the front desk but no one came for 30 minutes. Then i went downstairs and showed then the video on my phone. I had to move to different room.
Okay 5.0
Pros: Airport Service
Poor 1.0
Pros: Airport shuttle bus.
Cons: Dirty. Took over one hour to find our reservation.
Mediocre 2.0
Cons: Arrived to find that the hotel does not have enough parking for its guests and was told we would have to park in the ally behind the hotel. Elevator malfunctioned every single time we got in it. Paper thin walls. Would never stay there again.
Good 6.0
Pros: Location was close / convenient to LAX airport
Cons: They were undergoing renovation. Elevators were very slow
Mediocre 3.0
Pros: N/A, would not go back.
Cons: The original room booked was smelly and hallway to room had bad odor. Toilet was flushed and would not stop. Hostess switched us much nicer room after complaint.
Good 6.0
Pros: The room was very clean.
Cons: The breakfast was not the best. Missing basic items like fruit, muffins, cereal. Eggs were over cooked and hard.
Poor 1.0
Pros: Breakfast
Cons: Dirty room, old furniture old bed
Good 6.0
Pros: staff
Cons: I booked a room with 2 beds however when we checked we were informed they did not have any rooms left with 2 beds
Good 7.0
Pros: free wifi, breakfast, & parking
Cons: hotel being remodeled & lots of construction going. my room was way past due for a remodel & furniture was very outdated overall & it looked overall very very old. front desk clerk didn't accommodate my request to obtain a room with 2 beds.
Okay 4.0
Cons: Location bad. Did not feel safe. homeless and thugs nearby and around the corner at the 7-11 store. Afraid to go out at night.
Good 7.0
Pros: The pool and the breakfast selections
Cons: No Place to play cards. Rooms were not very sound proof you could hear people talking in the hall way.
Good 7.7
Pros: More than adequate bed to sleep in between flights. Clean.
Excellent 10.0
Cons: Excellent
Okay 5.0
Pros: It was over all nice. And somewhat quiet. Also it was close to where we needed to go.
Cons: I wanted to pay for a roll a bed and the concierge said I couldn't have one because I already had 2 bed. It's stupid. If I'm willing to pay I should be able to have it. The kids didn't want to sleep on the same bed. Also parking in an alley. No bueno.
Good 6.8
Pros: Clean rooms, free parking, breakfast included (although I didn't try it).
Cons: WiFi is slow and not too reliable (I was disconnected at least 3 times within 2 hours), elevators are very slow, the rooms are dated, and there's a slightly musty smell.
Okay 5.0
Pros: Best thing about the hotel was proximity to the airport and fairly easy to get around the la area. Also within 5 mins of stores and restaurants b
Cons: Wasn't in the best of neighborhoods also the parking was terrible. They have a garage but that was full so I had to park behind the hotel in an alley.
Excellent 8.0
Pros: Appreciated the location and good breakfast
Cons: Upon our arrival, our room smelled of Body Odor. After turning on the A/C it went away
Excellent 10.0
Pros: The location was perfect for our visit. Breakfast was very nice. The rooms were clean, staff were friendly and courteous I will be there again in a few weeks
Excellent 10.0
Pros: Best hotel near LAX for a quick overnight stay! Very close to LAX with a quick free shuttle pick up. The shuttle bus driver was the best ever! He was courteous, friendly and took all of our heavy suitcases from the shuttle to our room and then back the next morning!!
Excellent 9.4
Pros: Breakfast was good. Staff was very nice. Quiet for location.
Cons: Elevators take a while to arrive from each floor.
Excellent 9.4
Pros: We missed our flight home, so after already checking out and heading to the airport to book another flight, they offered to keep our bags there and sent the shuttle out for us so that we could enjoy a couple more hours in Los Angeles. Very clean, very comfortable, and surprisingly quiet for being located so closely to the airport. Would stay here again!
Okay 5.7
Pros: The location was the only thing this hotel had going for itself.
Cons: The price matched the service & accommodations.
Good 7.3
Pros: The room was very clean and comfortable. It was quiet even though it is in a busy, noisy area. The bed was comfortable.
Cons: The air conditioner in room 320 does not work well, we had it turned to a comfortable temperature but it could not keep the room cool. The gentlemen that checked us in, Sterling was his name, was rude and noncommunicative. We asked about places to eat and about the shuttle to the airport and he was very short and did not explain things in detail. Perhaps just a little training would help his approach with customers at the counter.
Excellent 8.3
Pros: It is a good basic hotel. Good breakfast, free wifi.
Cons: I won't stay there again because it took their shuttle about an hour to pick me up at the airport- about a five minute drive. Shuttles for the other hotels came about four times while I was waiting.
Holiday Inn Express Los Angeles - Lax Airport - Los Angeles
Rated no. 6
8.5
Excellent 8.5
Based on 1,338 reviews
Details
Reviews

Cleanliness
9.0
Comfort
9.0
Facilities
9.3
Location
8.5
Overall
9.6
Overall 8.5 Excellent
Based on 985 reviews
Cleanliness
9.0
Comfort
9.0
Facilities
9.3
Location
8.5
Overall
9.6
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.3
Comfort
9.3
Facilities
8.6
Location
8.6
Overall
9.3
Cleanliness
8.9
Comfort
9.0
Location
8.4
Services
8.7
Staff
8.6
Cleanliness
8.3
Comfort
10.0
Facilities
10.0
Location
8.3
Overall
10.0
Cleanliness
9.0
Comfort
9.1
Location
8.6
Services
8.9
Staff
8.9
Cleanliness
8.8
Comfort
8.9
Location
8.3
Services
8.6
Staff
8.5
Cleanliness
8.9
Comfort
8.8
Facilities
9.3
Location
8.6
Overall
9.5
Cleanliness
8.8
Comfort
8.7
Location
8.4
Services
8.4
Staff
8.5

Good 7.0
Pros: It’s as tucked away location
Cons: Location
Excellent 10.0
Pros: Everything was wonderful
Cons: Nothing
Excellent 10.0
Pros: Nestled in the cut of El Segundo.
Cons: Construction outside.
Excellent 10.0
Pros: We wanted a covid safe one night getaway and this was  amazing honestly, felt safe and comfortable at the same time. Ase front receptionist was extremely helpful!! She answered all our questions and was very attentive. I definitely be com
Cons: N/a
Excellent 9.0
Pros: Bluetooth mirror
Cons: Sheets had stains on them
Good 7.0
Pros: The location was convenient , affordable price
Cons: Our key to our door stopped working , after calling the front desk and them sending a technician, they found out the the battery on the lock had died and the technician had to break in the room as we waited in the lobby to replace battery, which took over 30 mins.
Excellent 9.0
Pros: It was fantastic. The hallway common areas could use a some lipstick and rouge but other than that a very safe and quiet location
Cons: It was fantastic. The hallway common areas could use a some lipstick and rouge but other than that a very safe and quiet location
Poor 1.0
Pros: I mostly like the location
Cons: This hotel charged me for additional nights. When I contacted them to get my money back I got the runaround. They still have 188 dollars of mine that I must contest
Okay 5.0
Pros: The TV was larger than most hotel rooms and decently sized.
Cons: Staff was rude. When asked for extra linens, they said they didn’t have any. Parking is an extra $10 a night. The cleanliness of the room could’ve been better.
Good 6.0
Pros: Very modern
Cons: The parking lot was trashed and housekeeping didn’t clean my room the next day and had to ask the following day. Also several of the guest were noisy EVERY night . They partied outside my window drinking and make a disturbance
Good 6.0
Pros: Style..interior dec
Cons: The mirror did not function and there was no conditioner in the dispensary
Okay 5.0
Pros: What I like best about the Hotel was it’s location and pool access
Cons: I did not like that the hotel did not mandate that people do not smoke on the property as it is a non smoking hotel and it was not the cleanest either.
Excellent 8.0
Pros: Great location. Close to many different beaches and areas. Many different food places to choose from, and most that deliver.
Cons: Lot of areas were closed
Excellent 9.0
Pros: The location although construction was going on the overall place is quite.
Cons: I did not like the fact the rooms did not have microwaves, my carpet was dirty and someone had an animal in the room before me because I was bitten up by fleas, the room was pretty like the Marriott, but was not vacuum well. Everything else was good.
Good 6.0
Cons: Been here before and it was a much better experience. This time Monday they didn't put towels in the room. On tues/Wednesday in another room, they didn't have a blanket on the bed+shower walls had hair on them. Also, Pot smoke kept coming into room.
Poor 1.0
Pros: The shower and Bluetooth mirror
Cons: check in was a mess. The associate was poorly trained. Did not inform me about parking being $50. Mixed up my reservation and had me for one day instead of the 2 I paid for so i was disturbed by staff knocking on my door Thinking I was overstaying
Excellent 10.0
Pros: Clean bed and bathroom.
Cons: Some surfaces werent clean.
Excellent 9.0
Pros: very modern
Cons: not really
Mediocre 3.0
Pros: Young lady who checked us in was wonderful and working very hard to accommodate all the people checking in and those who needed her in the lobby lounge area
Cons: Rooms were definitely not clean or sanitized which is extremely scary considering they house Covid 19 essential workers who could have a high likelihood of being infected. Lots of people smoking marijuana in the common areas. No microwave in rooms
Excellent 8.0
Pros: Great A/C nice TV
Poor 1.0
Pros: The size of the rooms.
Cons: They had roaches. The staff was rude.
Excellent 9.0
Pros: Very friendly and accommodating staff, good Covid precautions
Good 7.0
Pros: The room was nice and I loved that it had a nice big couch in there
Cons: I didn’t like that i was trying to watch tv and I called saying it wasn’t connected to the internet and they said the tv was down for the night. Also, I don’t think they really cleaned it before I got there. There was in-n-our trash i
Good 6.0
Pros: Cute Boutique hotel.
Cons: They are not enforcing a mask-on policy for COVID19, unlike the other hotel (Doubletree by Hilton) that we stayed at a few blocks away. I guess most of the guests are younger and don't really care. The SmartTV was not connected to the internet.
Okay 4.0
Pros: 1)The bed, the tv 2) the front desk texted me to see how i was doing, probably after i tried to reach them for 20 minutes when they didn't pick up.
Cons: 1- nobody picks up the phone when you dial 0 to the front desk. 2- there were no signs up in the rooms or inside the hotel, assuring guests that they were clean or santized for covid. none of the staff had on masks. 3- loud partying on my floor from 1a-
Poor 1.0
Cons: Unhelpful front desk
Poor 1.0
Pros: None
Cons: Rude front desk receptionist
Excellent 9.0
Pros: Awesome staff... Comfortable beds, clean and well designed rooms.
Okay 4.0
Pros: Location to my event, Nice gym
Cons: Wooden platform bed. Hit my shins on it several times. Room not thoroughly cleaned and prepped. Trash still in can. Only one coffee cup. Trash in parking lot and around the hotel grounds. I mentioned cup complaint to front desk. He just grunted.
Excellent 9.0
Pros: Everything was new.
Cons: No
Mediocre 3.0
Pros: The decor is decent
Cons: Aside from it being advertised totally different than the room we actually got to stay in, the fan was broken in the bathroom, some of the lights didn't work. The staff member at the front was yelling that he was the only one there when he had 6 people.
Excellent 10.0
Excellent 10.0
Okay 4.0
Pros: The colors were nice, it was nice that they had a bar at the lobby.
Cons: The first room they gave us was filthy, not cleaned and used towels on the bed, 2nd room was bigger which was nice but it Had not been cleaned properly, none of the counters have been wiped down there was hair all over the counters& bed & ring stains
Good 7.0
Pros: The rooms were very updated
Cons: There was a light shining right in the window which was VERY bright!
Excellent 10.0
Pros: Excellent staff and pretty comfortable bed. I really liked the modern decor and the large shower. The kids loved the blue tooth LED mirrors in the room and bathroom. We even checked in early and it was no problem.
Cons: The self closing doors are super loud and maybe a shower seat or a place to prop a leg up up on to shave in the shower would be great. Maybe offer a free continental breakfast too?
Good 6.0
Pros: Staff, comfortable room, washer/dryer, gym
Cons: Shuttle to airport wasn't as convenient as I had thought. It makes several stops.
Okay 4.0
Pros: convenience factor and parking
Cons: actual mattress was dirty floors in room were gross stains all over the rug and counter top, coffee area in room was kept unclean bathroom fan either did not work or extremely poor at circulating the air out of the bathroom hotels cleaners were good
Excellent 9.1
Pros: Very nice, welcoming, and helpful staff; comfortable, clean, modern rooms, and close to LAX airport with shattle service provided
Cons: Water Pressure of the sink but not big deal
Excellent 8.0
Pros: Great value for the cost. Would definitely stay here again.
Cons: All the hot items in the breakfast buffet was cold.
Excellent 8.8
Pros: The hotel was beautiful and the rooms had a lot of modern amenities.
Cons: BUT the walls are paper thin. The guy next door woke me up when he was talking on the telephone. It sounded like he was in my bathroom with the door open.l
Excellent 10.0
Pros: Awesome rooms and staff
Cons: Nothing
Excellent 10.0
Pros: Close to beaches, very affordable, breakfast is good, management and employees very friendly, parking easy
Excellent 10.0
Pros: Affordable and convenient. Very modern. Beautiful hotel
Cons: Some of the lighting fixtures did not work
Cambria LAX - El Segundo
Rated no. 7
8.5
Excellent 8.5
Based on 985 reviews
Details
Reviews

Cleanliness
8.9
Comfort
8.7
Facilities
8.4
Food
9.2
Location
8.7
Overall 8.4 Excellent
Based on 2,057 reviews
Cleanliness
8.9
Comfort
8.7
Facilities
8.4
Food
9.2
Location
8.7
Cleanliness
8.4
Comfort
8.0
Facilities
8.4
Location
8.4
Overall
8.0
Cleanliness
9.5
Comfort
9.0
Facilities
9.0
Location
9.5
Overall
9.5
Cleanliness
8.7
Comfort
8.5
Location
8.6
Services
8.4
Staff
8.4
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Staff
10.0
Cleanliness
8.7
Comfort
8.8
Facilities
8.7
Food
9.2
Location
8.7
Cleanliness
8.9
Comfort
8.8
Location
8.8
Services
8.6
Staff
8.6
Cleanliness
9.0
Comfort
8.8
Facilities
8.0
Location
8.7
Overall
10.0
Cleanliness
9.0
Comfort
8.9
Facilities
8.0
Location
8.9
Overall
8.0
Cleanliness
8.7
Comfort
8.6
Location
8.7
Services
8.3
Staff
8.3

Excellent 9.0
Pros: The guys handling the parking were very helpful. My battery was flat, they helped me find a solution, and facilitated the access for another car with which we could jump start mine. Thank you!
Okay 5.0
Pros: bed was comfy
Cons: LOUD Air conditioning fan
Mediocre 3.0
Pros: Location
Cons: Cleaning
Excellent 8.0
Pros: Beds, proximity to airport, free shuttle to LAX, gym although unfortunately close due to covid, theres restaurants and cafe inside the hotel. And we have a balcony facing the pool area.
Cons: Balcony needs to be cleaned and windows as well! No grab and go breakfast.
Mediocre 2.0
Cons: I paied more than price and the staff give no reason. I will never stay there again.
Excellent 10.0
Pros: Love staying at this hotel. Easy, clean, convenient and family friendly
Excellent 9.0
Pros: Location and shuttle services
Excellent 9.0
Pros: Great room
Cons: Yes $43.00 for parking
Good 6.0
Cons: 40 parking
Excellent 10.0
Cons: Watch out for the parking fees. Way over priced.
Excellent 10.0
Pros: I love how clean and how friendly the workers were.
Cons: I hated the parking pay and the daily 50$ deposit.
Good 6.0
Pros: The location
Cons: There was no housekeeping. I requested housekeeping and clean towels and no one came. I went to front desk the next morning to make the 2nd request for towels and housekeeping. There was also no mention of $43 per night for over night parking.
Excellent 10.0
Cons: Yes the amount of money to park was to much And the deposit for 3 days was to much.
Poor 1.0
Pros: Hotel was clean, staff are awesome
Excellent 10.0
Pros: Friendly and professional staff. Trying hard during this difficult time.
Cons: No
Excellent 10.0
Pros: Fantastic hotel staff from the GM to the housekeeping staff..just went above and beyond during this Covid situation...
Cons: nothing
Excellent 8.0
Pros: Staff was friendly but left us in the dark about having to pay for internet. They did cut us a break on the parking because we would return the car in a few hours after we ate.
Cons: Paying to use the internet. Not event the high speed connection but the regular old internet. In 6 days up and down the California coast, this is the only place that charged us for the internet.
Excellent 10.0
Pros: Space
Cons: No problems
Okay 4.0
Cons: Parking fee is half of the room fee. Inhonest business
Good 7.0
Pros: I liked the amenities, especially the gym, and the cleanliness and modernness of the hotel. The rooms were nice, and staff was relatively friendly and helpful.
Cons: Price-gouging customers approximately $45 a day for parking (not even valet!) is not cool. This is a major sticking point and a major reason why I'm probably not going back to this hotel. Absolutely ridiculous. $15 a day would be more reasonable.
Excellent 9.0
Cons: WiFi was down at times. Frustrating.
Good 7.0
Pros: Pool area very serene landscape and furniture. Being poolside you would not think you are close to airport.
Cons: Did not appreciate the expensive parking at $50 a night. Unfortunately prior to leaving room a large roach came through front door, not even knocking.
Good 7.0
Pros: Location
Cons: Poor room , first floor parking lot , no bath tub, tv did not work needed repair
Excellent 10.0
Okay 5.0
Pros: The rooms were very clean and nice and comfortable.
Cons: The parking is very expensive per night and self parking is not easy for patrons of the hotels.
Good 7.0
Pros: Location and staff were great
Cons: Room was outdated and did not have some amenities I have come to expect with Hilton. No microwave, older lighting, coffee maker and refrigerator.
Poor 1.0
Pros: staff was wonderful
Cons: The room is located next to laundry and storage room. Did not get much sleep. I had a very long day and wanted to relax in hot tub. When I got there its was full of people drinking and smoking marijuana. Could believe this I have stayed At Marriott b
Poor 1.0
Pros: The ambience.
Cons: The T.V. never worked I had called down they said they were sending someone up. 3 hours later no one ever came, then they took the phone off the hook we couldn't even call down stairs even to call for someone to bring up a cart. Terrible stay!!!
Poor 1.0
Pros: The location was convenient and they provided free shuttle to airport.
Cons: The hotel staff was HORRIBLE. I got locked out of my room after I advised the hotel staff that I was going to extend my stay due to being in town for a funeral. It took almost 1 hour for security/hotel maintenance to help me gain access to my room.
Excellent 10.0
Pros: Cleanliness
Cons: Having bottled water in the room.
Excellent 8.5
Excellent 8.5
Excellent 10.0
Excellent 10.0
Pros: Overall experience was five all the way. Great staff, wonderful customer service, comfortable rooms, nice lobby, restaurants and lounges.
Cons: Parking attendants were very helpful and nice as well but the hotels policy regarding parking is very steep. The rates are extremely high and should at the very least offer in and out privileges
Excellent 8.5
Good 7.1
Excellent 8.8
Pros: I had one of the renovated rooms on the 18th floor. Lights are motion sensors which was pretty cool and an interesting way to save power. Loved the M club lounge the best though and the view is incredible! Over LAX airport. Bed was comfy, desk lighting great. Definitely consider staying here again. I was allowed a 4pm checkout with Marriott benefits - yay! Especially because I had a late flight out.
Cons: The ceiling panels in the bathroom had lifted up which wasn't a great look. Only 2 panels. I tried fixing them.
Excellent 8.2
Pros: The staff were wonderful and helpful specially D antoine.
Cons: I like the enthusiasm of the hotel and the safety,I move from ventana hollywood hotel to marriott because my rental car were vandalized and they should told me about the safety,but they didn't.I regrets my stay there and I have 3 rooms for 319$ plus taxes each room.At Mariott the prices is cheaper 100$ less.
Excellent 9.4
Pros: What I'll remember most is the consistently friendly and helpful service, from first arriving to departure.
Cons: Pool was a bit cold
Excellent 10.0
Pros: My kids and I love our stay... Beds were comfortable. . staff was nice and friendly.. The restaurants were delicious.. Love the pool and jacuzzi.. We had a great time.
Good 7.7
Cons: The Wifi service
Good 7.7
Pros: Clean, comfy beds and decent restaurants within.
Cons: Room smaller than expected, especially the bathroom
Excellent 8.0
Pros: Staff helped us with the set up of a baby bed
Good 7.1
Pros: The room and restroom was very clean and the restaurant for breakfast very good
Cons: Room is small
Okay 4.0
Pros: The pool is nice
Cons: The rooms are very very small, the treatment to the costumer is really bad. Not reccommended.
Excellent 8.0
Cons: Had to wait at airport for 35 minutes for shuttle to pick me up. Unacceptable!!
Excellent 10.0
Pros: Really great staff. Enjoyed the wine pairing and tasting menu at steak house.
Los Angeles Airport Marriott - Los Angeles
Rated no. 8
8.4
Excellent 8.4
Based on 2,057 reviews
Details
Reviews

Cleanliness
8.9
Comfort
8.8
Facilities
7.8
Location
8.6
Overall
8.0
Overall 8.4 Excellent
Based on 1,568 reviews
Cleanliness
8.9
Comfort
8.8
Facilities
7.8
Location
8.6
Overall
8.0
Cleanliness
8.0
Comfort
8.2
Facilities
7.7
Location
7.7
Overall
8.3
Cleanliness
6.2
Comfort
6.5
Facilities
6.5
Location
7.4
Overall
8.0
Cleanliness
8.8
Comfort
8.7
Location
8.4
Services
8.2
Staff
8.5
Cleanliness
8.6
Comfort
8.6
Facilities
8.6
Location
9.3
Overall
8.0
Cleanliness
8.6
Comfort
8.6
Facilities
8.4
Location
8.4
Overall
8.0
Cleanliness
9.0
Comfort
8.9
Location
8.7
Services
8.4
Staff
8.8
Cleanliness
8.8
Comfort
8.9
Facilities
7.0
Location
8.6
Overall
7.5
Cleanliness
9.0
Comfort
8.9
Facilities
8.4
Location
8.8
Overall
7.6
Cleanliness
8.8
Comfort
8.9
Location
8.8
Services
8.4
Staff
8.8

Excellent 10.0
Pros: Everything
Excellent 10.0
Pros: The hotel was wonderful! We definitely be staying here coming and going out of LA.
Excellent 10.0
Pros: Everything
Cons: Nothing
Excellent 10.0
Pros: Clean, the amenities and the staff. This will be my new choice of hotel when traveling back to California.
Cons: Na
Mediocre 3.0
Pros: Location
Cons: The room is horrible and the bathroom worst. The shower terrible.
Excellent 9.0
Pros: Helpful staff, clean, modern, comfortable, and excellent shuttle service to LAX. Kitchen made a good effort to prepare tasty takeout fare.
Cons: Met all expectations without fail
Excellent 10.0
Pros: Clean nice
Cons: Nothing
Excellent 10.0
Pros: Bed very comfortable Hotel closed to the airport with a free shuttle , hotel is quiet Very convenient location
Cons: No breakfast .... maybe a grab and go could be good when you need to catch a plane
Excellent 10.0
Pros: Helpful staff
Cons: N/a
Excellent 8.0
Pros: Great customer service and location
Cons: Parking prices
Excellent 8.0
Pros: Bed was good but breakfast was not that great to me.
Cons: All in all it was good but maybe needs to be updated because my room had a popcorn ceiling.
Excellent 10.0
Pros: The hotel was very close to the airport AND offered an efficient shuttle.
Cons: no. It was excellent, clean, the beds were comfortable.
Poor 1.0
Pros: The bar
Cons: My room was dirty they gave me another that toilet seat was dirty so they gave me another then my shower was broke so I almost burnt my self it was a nightmare
Excellent 8.0
Cons: no housekeeping due to covid
Good 6.0
Cons: Occupants in the next room over has blasting music all night long. They were running up and down the hallways and banging on doors.
Excellent 8.0
Pros: The hotel was nice and good location
Cons: The Parking was 42$
Poor 1.0
Pros: Very close to the airport
Cons: Our room was not clean , we arrived there were dirty towels left behind in shower from previous guest . We called front desk and was switched to another room , 2nd room door was broken lock did not work . Also the hotel was not safe .
Excellent 8.0
Pros: The hotel was nice and updated
Cons: The hotel fails to mention that parking is $46 a day that includes tax,There is cheaper parking about 3 or 4 blocks away however there isn't a shuttle bus for that garage,also house keeping failed to to come to my room the second day of my stay
Good 7.0
Pros: Size of television. Internet TV option.
Cons: If booked by the day - be prepared for new $50 hotel deposits on top of unreturned deposits.
Excellent 10.0
Pros: It was very clean and nice
Okay 5.0
Pros: The lobby and the tv in the room
Cons: The sheets Were dirty when held up to the light. Bathroom was dirty too!
Excellent 10.0
Pros: Extremely attentive customer service.
Excellent 10.0
Cons: They charged me $46.20 for parking and my vehicle got damaged in the parking lot. Valet was not able to file a claim or follow up with a claim form. My vehicle is still damaged and you do not want to accept responsibility on something that happened there.
Good 7.0
Pros: Staff was Excellent!
Excellent 10.0
Pros: Staff and cleanliness
Cons: Proximity to eating is fair
Okay 5.0
Pros: The hotel appeared nice. The location from the airport was great. The A/C worked very well. The tv was huge! I was able to see it clearly from the bed across the room.
Cons: It was hard to navigate the hotel as everything was poorly marked. Little to no signage indicating direction. The staff was helpful, but I wouldn't say welcoming or friendly.
Okay 4.0
Pros: friendly staff
Cons: My air conditioning shut off during the night, leading to a too warm room and interrupted sleep. I would only recommend this hotel again if the air conditioning is fixed.
Okay 5.0
Pros: Great location (near LAX) Nice people, and good restaurant.
Cons: Rooms outdated, especially bathrooms.
Poor 1.0
Pros: Nothing...
Cons: Room was too noisy. Not prevent any sounds from next door and even upper level. Made me crazy so did not sleep at all. It was hell!!!
Excellent 10.0
Mediocre 3.0
Cons: Check-in took forever because of deficient infrastructure.
Poor 1.0
Pros: All was average
Cons: Parking, staff, dirt carpet room
Excellent 8.4
Good 7.0
Pros: Location
Cons: Management
Excellent 9.7
Pros: Breakfast fair, room excellent
Cons: Good spot and facilities. A little chaotic for dinner
Okay 5.0
Pros: Ridiculous parking fee 50 dollars for guests
Cons: Ridiculous Parking fee 50 dollars for guest.
Good 6.0
Pros: Service is really good, every one was nice.
Cons: A lot of things, I think that the hotel description is misleading advertising. They do have what they say but you have to pay extra for every single thing. It was like they were trying to draw all of our money with anything and this wasn't clear in the ad
Okay 5.0
Pros: The room and overall upkeep of the hotel was excellent!
Cons: The parking was horrible, in particular due to an event that they were hosting, and there was no parking spaces available. Better communication, including signage and additional staff to assist with parking issues like this, would have been helpful.
Good 7.0
Pros: The food was good and it was delivered with in the 25 minutes stated also the water pressure was great.
Cons: Cigarette Smoke came in under the door adjacent to my room and I could not stop coughing so I had to the hotel robe at the base of the door When I woke up in the morning I was covered in bites on my legs and my arms and I took photos!!!
Okay 5.0
Pros: The staff was friendly
Cons: The room I booked wasn't available. I needed 2 beds and had to upgrade ti a suite for $70 more per night. They did give me free parking which would have been $50/ night.
Good 6.0
Cons: Was surprised about having to pay so much $28 for parking.
Good 7.0
Pros: How clean it was
Cons: No
Mediocre 3.0
Pros: Location
Cons: No drawers for clothes - two small ones Fridge wasn't working I fell Sun AM in their shower and my rear and lower back hurt still. Made us miss our Disneyland day on Mon because I hurt.
Good 7.0
Pros: Housekeepers were friendly, nice atmosphere
Cons: Parking cost are ridiculous & front desk staff when we checked in @ 3am was rude!
Good 7.0
Pros: It was an objectively nice hotel. It was clean and felt safe and secure.
Cons: The amenities were a little too expensive for an airport hotel. $5 for a bottle of water? No free WiFi? $25 breakfast? Pretty ridiculous in 2019. They also gave me exactly NOTHING for being SPG Gold.
Okay 5.0
Pros: I with a very nice hotel. I wouldn't rate as a 4 star. But for that area it would be a four star. The tv was nice and big. I like the color sequence.
Cons: Self parking was $42 a night and valet was $55 a night. There was limited self parking. Especially as we got later into the night.
Poor 1.0
Pros: Cleanliness
Cons: They rob you It’s a five-star hotel and I have to pay for parking & I need to pay for the W Fi
Poor 1.0
Pros: The bed!
Cons: We didn't like anything else here
Excellent 8.5
Excellent 10.0
Excellent 8.5
Pros: Location
Cons: Lack of electronic plugs
Excellent 10.0
Pros: First, The employees were kind. So I could ask without any pressure. Second, The facilities were clean overall.
Cons: If you want to use wi-fi you need to pay about daily passing. I didn't feel uncomfortable about it.
Excellent 8.2
Pros: nice room. comfortable bed. everything worked
Cons: Terrible pickup service at the airport. We waited a half hour for the shuttle, and finally I had to call the hotel to request a pickup. The other hotel shuttles passed by every 10-15 minutes.
Excellent 10.0
Pros: Didn't know what it was. It was better then I thought. Nice staff. Nice place. Stay there again. Time and time again
Good 7.1
Pros: Close to the airport, clean room, friendly staff, quiet, good dinner recommendations, shuttle was on schedule.
Cons: We had to move into a 2nd room because the air conditioner wasn't working in the 1st. There was a $9.95 charge for the WIFI connection. The continental breakfast charge was too much ($19.00).
Excellent 8.0
Pros: The rooms were clean and comfortable.
Cons: There was no late night snack bar.
Mediocre 2.0
Cons: I didn't enjoy that I had to pay for parking when I'm already staying at the hotel and paying for the room it's bullshit my bank account is now over drafted 100 dollars because of this
Excellent 8.5
Cons: Parking is outrageous, additional tax and no free wi-fi. Ridiculous!
Okay 4.6
Cons: $28/day parking fees! This was not mentioned at time of booking. Reserved two rooms with two double beds in each, as our party consisted of two families of four. Was given two rooms with 1 king bed in each. Staff was rude and seemed annoyed that the reservations were booked via 3rd party. Rooms were on the small side and out dated. Very small pool and jacuzzi. Breakfast buffet is $24 for those interested.
Renaissance Los Angeles Airport Hotel - Los Angeles
Rated no. 9
8.4
Excellent 8.4
Based on 1,568 reviews
Details
Reviews

Cleanliness
8.7
Comfort
8.6
Facilities
8.8
Location
8.7
Overall
8.6
Overall 8.4 Excellent
Based on 646 reviews
Cleanliness
8.7
Comfort
8.6
Facilities
8.8
Location
8.7
Overall
8.6
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.5
Comfort
8.7
Location
8.7
Services
8.3
Staff
8.5
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
8.3
Comfort
8.7
Facilities
9.0
Location
8.7
Overall
8.6
Cleanliness
8.9
Comfort
8.7
Location
8.8
Services
8.5
Staff
8.6
Cleanliness
8.9
Comfort
8.6
Facilities
8.3
Location
8.7
Overall
8.0
Cleanliness
8.6
Comfort
8.4
Facilities
8.7
Location
8.5
Overall
8.7
Cleanliness
8.7
Comfort
8.3
Location
8.6
Services
8.1
Staff
8.7

Excellent 10.0
Pros: VERY, accommodating.
Excellent 10.0
Pros: Check in, room & bef
Okay 5.0
Pros: The room was on the ground level that felt like a basement and the noise from the bar echoed. I have noticed that the hotels accept your discount rate but assign crappy rooms
Excellent 10.0
Cons: They staff went well above and beyond to make my stay very comfortable. Even after I checked out and accidentally left my phone in the airport shuttle they were very timely in getting it back to me. What could have been a very bad day was saved by this wonderful staff.
Excellent 10.0
Pros: Yes, the room was very comfortable and nice. Also, it was near LAX Airport and they provide shuttle to and from the airport. What made it special on my birthday the manager Cameron welcome and greeted me with complimentary drink tickets and plus a bottle of Chardonnay and I appreciate the whole entire staff at Aloft El Segundo. The Bartender was excellent that night.
Cons: No problems with Aloft El Segundo :)!!
Excellent 10.0
Good 7.0
Pros: The location and the lounge area.
Cons: I had to pay extra money for breakfast. It was supposed to free breakfast.
Excellent 10.0
Pros: Staff
Cons: No
Excellent 10.0
Pros: The staff was helpful and the hotel has a unique vibe with the decor .
Excellent 8.0
Pros: Always good
Excellent 8.0
Pros: Always good
Excellent 8.0
Pros: Always good
Excellent 8.0
Pros: Always good
Excellent 8.0
Pros: Always good
Excellent 8.0
Pros: Always good
Excellent 8.0
Pros: Always good. Grocery across the street. Lots of food options. Safe area to walk.
Excellent 8.0
Cons: After we checked in, we went
Excellent 10.0
Pros: Super nice staff and great airport shuttle service
Good 6.0
Pros: Decor, balcony in every room, free internet
Cons: No available parking in hotel's parking lot even though being charged to park. Lack of options for breakfast. Booked ahead and view from room was just to a wall of another part of building.
Mediocre 3.0
Cons: My girlfriend woke up with multiple bed bug bites all over body.
Okay 5.0
Pros: Convenient to LAX with shuttle service
Cons: Booked 2 beds but got stuck in a king room with a blow up mattress.
Mediocre 3.0
Pros: the front desk staff was polite
Cons: this is a mcmansion hotel... thin walls, shoddy construction, and overly efficient floor plans wrapped in a colorful veneer. after spending '----/night they would not even offer to ship me a $4 package of something I left in the room without my credit car
Poor 1.0
Pros: Location
Cons: Unsafe. The doors to the rooms open outwards, with the hinges on the outside. Doors were flimsy, latches useless.
Good 7.0
Pros: The best thing about this hotel was the general feel and vibe of the place. It isn't typical and they win points for that. Also, they have a pretty nice staff
Cons: The major disappointment with this hotel is that the first night we stayed someone decided to smoke the world's smelliest marijuana on our floor and maybe even directly next to us. It was awful and permeated the entire room. We didn't hear from management
Good 7.0
Cons: Very noisy at night.
Good 7.0
Pros: Good food and grocery store nearby. Nice pool and gym.
Cons: Lots of partying and people smoking in the hallway at 1am. Ear plugs and a towel under the door helped. Extremely expensive hotel for what you get.
Good 7.7
Cons: Toilet wouldn't flush upon arrival. Called the front desk which said they would send maintenance down. Waited a few hours, no one showed. Called back and they had someone up in a few to try and fix it. The maintenance gent said he wasn't able to fix it, so they said we would get a new room in a few. We waited and waited, no one cake. Called the front desk again and they sent some one up quickly with new keys. Hours later and 4 phone calls later, we got our new room. Rooms aren't your typical Aloft layout either.
Mediocre 2.0
Pros: The pillows
Cons: The walls are so thin it sounded like the neighbors were In the same room and their baby cried all night and the front desk was no help when ii called to tell them and you guys were not transparent about pricing 14/day shoulda booked with embassy suites
Good 7.0
Pros: location
Cons: Rooms on floor 3 and below are dungeon-like. The elevator wasn't working and no directions were given on how to go to my room on the 2nd floor. I had to figure it out myself.
Excellent 9.7
Pros: Fun bar and lobby area with a buzzing atmosphere Large pool and seating area Little gym Good selection of fast casual restaurants close by Grocery store and drug store next door
Cons: Having to pay for parking Rooms on the smallish side
Okay 4.2
Pros: One of the front desk girls was friendly
Cons: There was no working heat. When I called about it being cold and the heat not working, the heat wasn't fixed . Instead I was brought a space heater, which made the electricity go out
Excellent 10.0
Pros: Big comfy beds with crisp sheets. Clean modern rooms and bathrooms. Airport close and very affordable.
Cons: leaving
Excellent 10.0
Pros: I travel with my pet almost always. I love how dog friendly the staff at this hotel is. They even have dog beds and food bowls upon request. The lounge area was really cool. Fun books to read and games to play. Rooms were clean and comfortable.
Excellent 10.0
Pros: The room was very neat and clean. It has a Ralphs supermarket nearby, which is very convenient to buy some grocery. And there is also one in-N-out nearby. You won't hear the noise from the airplanes at night. It's very quiet.
Good 6.0
Pros: It was a place to stay and a bed to sleep in. Surrownding food was within walking distance.
Cons: No breakfast. You had to pay for parking. Not very roomy.
Excellent 9.1
Pros: Everything is real clean
Cons: Air conditioner is a little loud and nobody came to fix it on our last night
Excellent 10.0
Pros: Nice rooms and nice room service
Cons: No indoor pool . No paid parking
Aloft El Segundo - Los Angeles Airport - El Segundo
Rated no. 10
8.4
Excellent 8.4
Based on 646 reviews
Details
Reviews

Cleanliness
8.7
Comfort
8.7
Facilities
8.3
Food
8.8
Location
8.6
Overall 8.3 Excellent
Based on 4,503 reviews
Cleanliness
8.7
Comfort
8.7
Facilities
8.3
Food
8.8
Location
8.6
Cleanliness
8.4
Comfort
8.6
Facilities
8.0
Location
8.2
Overall
8.0
Cleanliness
8.0
Comfort
7.7
Facilities
7.9
Food
9.0
Location
8.5
Cleanliness
8.5
Comfort
8.4
Location
8.5
Services
8.2
Staff
8.2
Cleanliness
9.4
Comfort
9.4
Facilities
8.9
Location
9.4
Overall
9.5
Cleanliness
8.1
Comfort
8.1
Facilities
7.9
Food
8.8
Location
8.5
Cleanliness
8.7
Comfort
8.7
Location
8.6
Services
8.4
Staff
8.4
Cleanliness
8.7
Comfort
8.7
Facilities
8.4
Location
8.6
Overall
8.2
Cleanliness
8.9
Comfort
8.9
Facilities
8.5
Food
8.5
Location
8.9
Cleanliness
8.6
Comfort
8.5
Location
8.7
Services
8.3
Staff
8.3

Okay 5.0
Pros: We needed a room for the second day of travel delay and this Sheraton was close to the property we stayed at the first night. Good sunlight in the room.
Cons: Once the air freshener wore off, the room smelled like the clothing of a smoker. Then we started smelling smoke from other rooms, pot and cigarette near our bathroom. In these Covid days, it is not reassuring to realize that the ventilation in your room is connected to those of others.
Mediocre 3.0
Pros: Nice staff
Cons: Found roaches in the room .
Good 7.0
Pros: Beds are comfortable
Cons: I paid for walk in shower and did not get one
Excellent 10.0
Pros: The bathroom mirrors were great
Cons: Complimentary breakfast could’ve been sent to your room to at least still give you the option.
Good 6.0
Pros: The coffee, view , fridge and cleanliness. The bar and exercise machines
Cons: You are able to hear everything through wall .Parking was a bit hassle! And price
Good 6.0
Cons: Parking for handicapped people not enough spaces and the 50 dollars charge is to much
Excellent 10.0
Pros: Starbucks/ bar area
Okay 5.0
Pros: Front desk staff are excellent - very friendly, helpful, courteous.
Cons: SHOCKED lack of cleanliness1)Hallway walls dirty;big areas of wallpaper & paint damaged,shabby2)Room black stuff on floor:smeared3)Multiple dark stains on carpet & moulding splashed w/dark stuff.DIRTY4)CIGARETTE SMOKE ALL DOWN HALLS-DISGUSTING/UNHEALTHY
Poor 1.0
Pros: Terrible stay
Cons: Staff was very impatient and inconsiderate. Will never stay at this hotel again.
Mediocre 2.0
Cons: This hotel was holding hundreds rooms for the nurses giving the covid vaccine and nurses around infected people. There was no warning about the exposure.
Excellent 10.0
Pros: Location
Cons: Didn't receive a wake up call, after requesting one.
Mediocre 2.0
Pros: The room was spacious
Cons: The water pressure in the shower was insane. The staff was unfriendly and rude - yes I understand Covid-19 has every frustrated but, it service was horrible, even by Covid standards. Just not worth it, at all.
Good 6.0
Pros: Parking cost too much. $55 to park myself... pass
Excellent 10.0
Pros: The location
Cons: The carpets seemed old and difficult to travel the suitcase on
Mediocre 3.0
Pros: Location to airport but that is it
Cons: I have stayed at this hotel multiple times in the last couple of years, but this is the last time. My hotel room was subpar with torn carpet and no soap. The van driver to the airport the next morning was extremely rude, I will take my business elsewhere
Excellent 10.0
Pros: The hotel was beautiful and the staff was extremely friendly.
Excellent 10.0
Pros: Felt high quality
Cons: Nope
Excellent 10.0
Pros: review of my room and the staff was very friendly.
Cons: Paying for parking for 2 days was 50.00dollars a night.
Poor 1.0
Pros: I’m still waiting for my money they have on hold I’m not happy abt that
Cons: Staff wasn’t helpful. Still waiting on my money they have on hold
Excellent 10.0
Pros: Spacious! Clean! Close to food places, and restaurants.
Excellent 10.0
Pros: I goofed when booking and had the wrong date. Management okayed me coming the day I intended. You really can't beat that! Loved the reflective bits in the wallpaper, catching the sunset. Really nice room.
Cons: Nope!
Poor 1.0
Pros: The bed
Cons: Staff rube not friendly at all I will never stay there never again
Okay 5.0
Pros: The view
Cons: They charged us to use their far back parking garage every single night $17.50 and we could not leave or we would have to pay another $17.50 if we park in the front it was $50 a day to park. There is no microwave & $75 despite upon check in as well.
Poor 1.0
Cons: Worse customer service I have ever received in a hotel- and I didn’t even stay! Will NEVER consider staying with them ever again.
Excellent 10.0
Pros: Location
Cons: No
Good 6.0
Pros: Location
Cons: I thought California did not allow you to smoke in doors. The marijuana smell in the Hallways from people smoking Weed is enough to get you High. I guess in a liberal State you can smoke where ever you want to.
Excellent 10.0
Pros: Great location and shuttle service.
Poor 1.0
Pros: I want a refund
Cons: They called 10+ cops on me after they harassed my husband for mistaking our room as a domestic violence situation. Our room was 1056 and they were looking for 1063. We told them that that’s as embarrassing for me cause I had to walk out as 10+ MEN
Okay 4.0
Pros: Nice size room.
Cons: My room was located right off the elevator and there was a door constantly opening and slamming shut all night long. It was difficult to sleep because of the noise.
Okay 5.0
Pros: The best thing about this hotel is the Starbucks inside of it
Cons: The first room smelled like cigarettes and marijuana. I had to switch rooms because I had my kid with me.
Okay 5.0
Pros: Nothing
Cons: Hotel lobby is full of marijuana smoke smell, self parking is far away from hotel, Hotel parking is too expensive. I would rate 1 star for this 4 star hotel.
Poor 1.0
Pros: Rip off not a 4 star hotel
Cons: $55 a night to park, it’s a scam
Okay 4.0
Pros: The lobby was very clean and fast service.
Cons: Parking was not explained before booking. It’s $17 per day and the location of the parking garage is at a long distance from the hotel. If you want to park in front it’s $50 per day. Also, the TVs are very very outdated.
Okay 4.0
Cons: The fact that even though I had bought a room for longer than a day the hotel parking was not free. Also the "deposit" for $75 every day I stay is rather excessive. Other than it was okay.
Poor 1.0
Pros: Location
Cons: Very dirty room , dirty floors, marijuana smiles everywhere . Stronger in left and hall, not recumbent for family and kids, much worse then a motel 6 in India or Bangladeshi.
Poor 1.0
Pros: Location. Very nice Hotel
Cons: I was put in a adjoining room. The people next door had 2 very loud children who were fighting and screaming as well as the parents fighting and screaming as well. I had to be up at 3 am for my flight. Security was sent up twice but nothing changed.
Good 7.0
Pros: It was close to LAX where my friend was flying into so she was able to take the shuttle.
Cons: VERY limited selection of food. Not sure what the menu looked like for in-room dining. Self park wasn't close to the hotel. 3 sets of doors on the side of the hotel that looked like you could enter weren't open. Didn't change out tissue box.
Poor 1.0
Pros: Room was ok only saving quality
Cons: I arrived late around midnight and the lobby was crawling with people drinking and smoking- cars pulling up to the entrance with blasting music, pot smoke everywhere - I did. It feel safer. No security guards anywhere. So more happened hut out of chara
Poor 1.0
Pros: Starbucks in lobby.
Cons: Noisy "neighbors" pounding on their door at 4am. Other guest told me he had noisy partiers near him into the early hours, too. Will never stay here again.
Okay 4.0
Cons: I did not like that guess next door were obnoxiously loud at 6:30 in the morning waking my husband and myself up. I called front desk and they did not do anything about it
Good 7.0
Cons: No housekeeping services even if requested.
Okay 5.0
Cons: I was let down by my stay here and will not return or recommend to anyone. My room was non smoking but smelled of smoke inside and in hallway-- dangerous i have asthma!! Also the bed had brown stains! gross. workers allowed guests to smoke at entrance
Good 7.0
Pros: good quality 3-4 star conference style hotl. Could be in any city in the US fly in stay there leave and never see the city at all.. bland sterile business hotel... clean
Cons: 50 dollars a night for self park at a conference center???? get real!!!!!!
Good 6.0
Pros: Location, close to LAX
Cons: Arrived to the hotel in the evening. People hanging in front of the hotel made me uncomfortable as majority were not wearing mask.
Good 7.0
Pros: The staff was welcoming and helpful
Cons: The guest next door to my initial room were noisy. Sounded like they were having a party. I had to call at 2am to have my room moved. While I understand that you can’t control who your guest are, you can still monitor noise levels and wild behavior
Okay 4.0
Pros: I like the location.
Cons: I did not like them not as attentive as other hotels. The room was not able to be clean when I needed.
Good 6.0
Pros: Staff was great, very informative and helpful. Very clean!
Cons: The parking price was ridiculous. I think they should have a microwave inside the room especially with the Covid 19 situation going on just one microwave for the entire floor is definitely not safe and very inconvenient also. The parking price horrible!
Excellent 10.0
Excellent 8.4
Mediocre 3.0
Pros: The hotel is close to the airport and it had a starbucks. That's about it.
Cons: The hotel was very dirty. Trash outside, hallways and elevators. The rooms (I changed rooms 3 times) smelled like cigarettes, the hallways smelled of weed and the guests were loud and rowdy. No one wore a mask in shared space. No hot water the first day.
Mediocre 3.0
Cons: There was a huge party going on in the parking lot every night of the week. The hallways smelled like marijuana, it was coming through the vents. People were smoking marijuana on the elevator. The hot water was out for 2 days. They ran out of wash clothes
Mediocre 3.0
Pros: Location
Cons: The TV did not work, you could not call out on the room phone - very bad experience, staff was not help!
Mediocre 2.0
Pros: Nice location
Cons: A lot of insects and toilet bowl problems the whole stay... even after maintenance.
Mediocre 3.0
Pros: The location and how close it was to the airport. The staff was patient and very friendly. It was big.
Cons: Parking is a rip off because there is absolutely no where to park. The first room we had was leaking water and the toilet was not working properly. It was very difficult getting towels. Trash in the hallways pretty much the entire stay.
Mediocre 2.0
Pros: Location
Cons: The entire hotel smelled of weed, there was large groups of people conjugation outside the hotel smoking weed. Horrible noise issues throughout the entire stay even in the very middle of the night with other hotel guests.
Good 7.0
Cons: There were quite a number of unmasked young people staying in the hotel. Since the posting of no more than 2 people per elevator was not seen by many, I had to get out of the elevator as they piled in on more than one occassion.
Mediocre 3.0
Pros: Comfy bed
Cons: Marijuana smell EVERYWHERE
Good 6.0
Cons: They did not clean the rooms.
Okay 5.7
Pros: Excellent front seat girl. (Late afternoon and evening on 7/7)
Cons: First room smelled strongly of cigarettes and weed. Common area outside smelled of weed. Several transients walking in and around parking and entrance
Excellent 10.0
Pros: Bed super comfy, staff very friendly
Excellent 9.4
Excellent 10.0
Pros: The bed was very comfortable.
Cons: Food prices were a tad bit high.
Excellent 10.0
Pros: Loved everything
Cons: Water in the rooms
Excellent 10.0
Cons: Everything worked out excellent including the shuttle to airport
Excellent 8.2
Pros: Great place to stay!
Excellent 10.0
Cons: There was no coffee in the room to make coffee. Was hungry so went to the restaurant and mentioned this to the waiter and they comped my coffee with breakfast and couldn’t have been nicer. Good touch.
Excellent 10.0
Cons: Great hotel!
Excellent 10.0
Pros: Great food
Cons: Great no comments
Excellent 10.0
Cons: Gift shop pricing
Excellent 8.5
Excellent 10.0
Pros: Bed was fantastic. Great room. Excellent pick up and delivery to airport (shuttle).
Cons: Everything was great.
Excellent 10.0
Excellent 10.0
Good 6.2
Pros: Fitness center
Cons: Huosekipping playing music wail cleaning.ther is no insulation, you hear it for hours ...want to or not. Asking did not help.
Excellent 10.0
Excellent 9.5
Excellent 9.3
Good 7.1
Pros: The staff of Sheraton’s contract shuttle services were very rude to the customers. He forgot to mention my airline while stopping at T2 for other airlines’ customers and said this was my fault that he had to take me back to the terminal again. I told him this is not my job to know which terminal my airline is located. I stated that he was very unprofessional to say that this is my fault and his attitude is ridiculous, and then he told me to WATCH MY LANGUAGE?! Sheraton really needs to work on their management on contracted staff. I will never stay with Sheraton again due to this reason.
Excellent 8.5
Okay 5.4
Cons: After a long day of travel we checked in and went upstairs and found out our room was a double bed not a king bed . When I called they said they ran out of kings I had booked the king several days in advance and there was no mention when we checked in. I guess they thought that we would just take whatever they gave us instead of giving us what we requested an already paid for. They promised a credit to my credit card I have yet to see. I requested correspondence in regards to the credit I’ve yet to see that as well. Also the air-conditioner was extremely loud and kept us up all night. We only had five hours to sleep before next flight so that was really unfortunate.
Excellent 9.5
Good 6.5
Pros: Gym was nice.
Cons: Food selection in hotel was not plentiful. There were small flies (plural) all over my shower.
Good 7.4
Pros: Hotel itself very good, very comfortable and clean.
Cons: You think you are getting a good deal until you get there and realize they charge for everything, even for the wifi! It is ridiculous! Near the airport and far from everywhere else. Staff is not friendly - not recommended for family/leisure trip.
Okay 4.2
Pros: Awesome bed.
Cons: Didn't have housekeeping while staying there.
Excellent 10.0
Good 6.2
Cons: It was terrible and confusing. You had to get a voucher every day and it was far away, so you had to walk with all your stuff very inconvenient. Thought it was crazy that you had to pay for wifi too
Mediocre 2.0
Cons: Staff made up different policy to extort money from confused scared woman. The received numerous calls from the booking agents and their parent company but they refused to honor the stated policy. The result, the hotel took all the cash off a woman who was traveling alone and had miss her flight due to an airline agent's mistake, Their actions forced a diabetic not to eat for over 14hrs.....
Good 6.0
Pros: I liked the view the room was ok wasn't what I was expecting (received a king instead of a double queen) Staff was very friendly
Cons: -Wasn't aware of parking so I was charged twice for going in and out -Have to pay for WiFi (Not Free) -Paid for club level wasn't able to access the club room for breakfast or the horderves with my key card -Extra $20 to get a double queen when it was offered during reservation but wasn't able to select figured since there was 3 guest it would give me double queen (said king or double queen) -Wasn't Well Informed on anything during check in -Left disappointed
Good 6.0
Pros: Location and shuttle timeliness.
Cons: I didn't appreciate being charged for valet when I never had a car parked at the hotel. And then making an attempt to get in touch with the finance department of the hotel was nearly impossible. I left messages and called repeatedly only to never receive a call back.
Good 6.5
Pros: Location, wait staff, pool, weight room
Cons: Smelly stain in hallway, pointed out to staff, nothing done. Gap between hall doors and floor results in noise and lost privacy.
Good 7.4
Cons: Expensive Buffett breakfast. Expensive orange juice and coffee. Breakfast buffet tasted like it was out of a can. No selection for ala cartel for breakfast. No vegan selections. Extra charges for room service, 2 different charges. No bathtub/shower combo. Parking distance from hotel.
Good 7.4
Pros: Valet service was accommodating and let me unload the baggage I had with me.
Cons: Nobody helped with the luggage and car seat I was lugging. Bellman with a rolling luggage cart walked right past me. Front desk was not very welcoming and friendly either. Must be because Sunday evening I was guessing. The bartender who took my food order was acting like he was doing me a favor by placing the take out order, but the hostess was friendly though and smiled when me my wife and my one and a half year old walked in.
Okay 4.0
Pros: Average hotel. I chose the hotel for a weekend stay after noting that it is listed as a 4-star hotel. I am not sure how these a ratings a made but relative to all the hotels that I have stay in, this Sheraton is likely only meeting the bare minimum of the criteria to maintain a 4-star rating. Average room
Cons: Very poor customer service. It took over half an hour to check in to a hotel that was already paid for online.
Okay 4.0
Pros: located near LAX so convenient for meeting or overnight stay for flight itinerary
Cons: Service exceedingly slow at the desk and in the restaurants. Had to ask for food 3 times before served. Desk personnel super slow - only two working and very inefficient. Took over 30 minutes to check 4 people in! Room clean but showerhead set for hobbit height. I am only 5'9" and it was at chest level. Sink fixtures loose.
Okay 4.5
Pros: Close to Airport
Cons: Not impressed. I've stayed in economy hotels with rooms that were better equipped. Its 2015 everyone needs to charge some sort of device, there is no phone charger/outlet by bed night stand. These outlets are usually at the base of a lap or something... The first outlet I tried on a wall would not hold the charger plug, the plug would just fall out of the outlet. Very nice... I did find a working outlet behind a chair. Our 16 year old son was traveling with us so we needed a room with 2 queen beds. The mattresses must be original to the hotel. The springs on our sons bed would squeak at the slightest movement. Both beds did not have comforters, so we had to call the front desk to bring some up. The service was prompt. The thermostat is outdated and difficult to use, also not lit which makes it impossible to adjust in the middle of the night without turning on a light. I guess Im the first person who has ever needed to adjust a thermostat at night. Lamps are not run by a wall switch. So if you check in late you have to walk into a dark room and head straight for the lamp. Also nice... No fridge. Not a $369.00 room by any stretch... Way over priced!!!
Mediocre 2.0
Cons: I pay for parking I should be free if u guest at hotel?
Okay 5.4
Pros: Nice quiet location Great location for foods Things to do are within 15 min drive Very proffesional staff 24 hour kitchen
Cons: Room isn't comfortable enough No refrigerator Non-competitive rates Tiny bathroom Parking is a hassle, valet reccomended Room service takes too long
Sheraton Gateway Los Angeles Hotel - Los Angeles
Rated no. 11
8.3
Excellent 8.3
Based on 4,503 reviews
Details
Reviews

Cleanliness
8.8
Comfort
8.7
Facilities
8.2
Food
6.5
Location
8.8
Overall 8.3 Excellent
Based on 1,614 reviews
Cleanliness
8.8
Comfort
8.7
Facilities
8.2
Food
6.5
Location
8.8
Cleanliness
10.0
Comfort
10.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
8.3
Comfort
8.0
Facilities
8.0
Location
5.0
Overall
6.3
Cleanliness
8.7
Comfort
8.6
Location
8.8
Services
8.2
Staff
8.4
Cleanliness
10.0
Comfort
10.0
Facilities
9.0
Location
10.0
Overall
10.0
Cleanliness
8.8
Comfort
7.6
Facilities
7.2
Location
7.6
Overall
8.0
Cleanliness
9.0
Comfort
8.9
Location
9.0
Services
8.5
Staff
8.7
Cleanliness
8.9
Comfort
8.7
Facilities
10.0
Location
8.8
Overall
10.0
Cleanliness
8.7
Comfort
8.7
Facilities
8.4
Food
6.5
Location
8.8
Cleanliness
8.7
Comfort
8.6
Location
8.8
Services
8.0
Staff
8.5

Excellent 10.0
Pros: Room super clean, staff helpful. A very happy stay.
Cons: The occasional engine noise from airport, but it is an airport hotel.
Excellent 9.0
Pros: No breakfast or coffee
Cons: Coffee brealfast
Excellent 9.0
Pros: Location and the customer service was phenomenal.
Cons: No refrigerator in room
Excellent 10.0
Pros: Location
Cons: Parking price
Excellent 8.0
Pros: The staff are really helpful and I liked the quality of the place.
Cons: I had lot of luggage and it look a little bit of time to remove them from my car. It took me 17 mins and they charged 22$ since it passed the 15 min free parking timeline. I wish the time window for free parking was not that narrow.
Excellent 9.0
Pros: location
Cons: everything was good
Excellent 10.0
Pros: Everything
Cons: Nothing, everything was 💯 satisfy
Excellent 8.8
Excellent 10.0
Pros: All good
Cons: No
Excellent 10.0
Pros: Close to the airport and clean.
Excellent 10.0
Pros: The cleanings,the space
Cons: No
Excellent 10.0
Pros: It was close to the airport and very nice and spacious room. Perfect place to stay if you have a crazy layover like we did. The shuttle was great to.
Cons: This isn’t a diss but was funny as me and my son had a great laugh about it. It needs to be told somewhere. So on the morning we checked out, we were trapped by the Hotel’s service robot in the elevator. We watched as a employee wrestled it
Good 7.0
Pros: Good water pressure and the bed was comfortable.
Cons: The hotel said the diner was open. When I arrived, it was closed. At least a hotel nearby had food options. The body wash dispenser was empty. I’m glad I brought my own.
Excellent 10.0
Pros: Wrt clean
Cons: Staff excellent
Excellent 8.0
Pros: Close to the airport
Cons: Was a bit dated but very clean. We were isolated in the room due to the pandemic so it was a bit of an unusual stay.
Excellent 8.0
Pros: Location
Cons: Onsite bistro/restaurant should be open all day rather then only in the morning and evening.
Poor 1.0
Cons: Per cost, No breakfast AND did not state had to valet pking of $45 to park where we already left it! Non-smoking hotel, Complained of extreme smell of marijuana And glue smell in our room n hall. Maid cleaning near, did nothing. Complained & nothing done!
Excellent 9.0
Pros: comfortable bed and shuttle service
Okay 5.4
Cons: Hard to find. Shuttle system poor as far as leaving hotel
Excellent 10.0
Good 6.0
Cons: Didn’t sleep at all. Up all night listening to loud noises.
Mediocre 2.0
Cons: There's no pool or hot tub. We also had no local channels so we couldn't watch the Dodger games. There's also no option to self park so you have to pay for valet which is $36 extra a night.
Excellent 9.4
Pros: Staff was friendly. Quick check in and a quick check out.
Good 7.0
Pros: The hotel shuttle was convenient
Okay 5.0
Pros: PROXIMITY TO AIRPORT
Cons: NO COMPLIMENTARY BREAKFAST AND SLOW SHUTTLE SERVICE!!
Poor 1.0
Pros: Location is close to airport and hotel is clean. Room is small but very comfortable and practical. no noise. BUT:- Valet staff and hotel manager are the worst we have ever seen very rude and unprofessional. will never use that location again.
Cons: My wife had to call manager after very long argument they did allow us to unload our bags. Beware of the valet parking staff and hotel manager. As business platinum members we will never use this location again. the worst service and staff.
Good 6.0
Pros: proximity to airport
Excellent 10.0
Pros: I was very pleasantly surprised by this hotel. It was very clean and everyone was very friendly. It's proximity to hotels in transit or very nice it was even nicer than some of the higher priced hotels in the area that we stayed at. I would definitely recommend this place .
Cons: I didn't like that parking was not included and if you wanted to do the valet it was $30 a day. The parking garage is nearby where between 15 and $20 each time you went.
Mediocre 3.0
Pros: Free shuttle to the airport
Cons: No pool, no room service. The workers at the bar didn't want to give me any utensils nor syrup just because I didn't purchase anything from them yet I was paying to stay at the hotel for 4 nights. The star bucks is also very basic.
Good 6.0
Pros: Proximity to LAX
Cons: Air conditioning unit was very loud
Good 7.0
Pros: Clean, quiet, away from busy road. Pleasant staff. Nice looking room and hotel. Closest hotel to LAX. The shuttle operates 24 hrs a day.
Cons: FOOD DESERT: This hotel has NOTHING to eat, they have an overpriced snack shop with candy bars and small bottles of wine. Star Bucks(yuk)is open limited time. Bring instant cereal or dried soup and a spoon to avoid going hungry (in case you arrive late).
Good 7.0
Cons: I did not like the fact that you had to pay $30 for parking. that is outrageous, after paying for your hotel. Will not return to that location
Okay 5.0
Pros: Pillows were ok
Cons: First floor room about 100ft from the registration desk. Terrible bathroom. One of the worst showers ever. Apparently it was a disabled room for little people. The remote for the tv did not work. The regular rooms may be nice but this room was terrible.
Excellent 8.8
Pros: There was a free airport shuttle. Walking distance to bus to take me to Venice Beach & Santa Monica.
Poor 1.0
Pros: Close to airport with shuttle. Snacks store open 24 hours
Cons: The power went out for 3 hours when I checked in and the Internet was slow. I was supposed to work and with the power outage was unable. By the time the power went on it worked and was only able to sleep for 20 minutes before flight. Get a generator?
Poor 1.0
Pros: Location
Cons: The heater systems bad the bed not comfortable,
Good 7.0
Pros: Location is great.
Cons: Did not like that the sink wasn't in the bathroom. Made it hard for those who didn't need to get up early or use the sink at night.
Okay 5.0
Pros: The staff was excellent!
Good 6.0
Pros: Very close to LAX. Courtyard by Marriott is a solid choice
Cons: Parking is super expensive. Parking garage across the street is 1/2 the price. Also food & drinks at the Bistro is overpriced compared to other Courtyards but is expected at an airport hotel.
Good 6.0
Cons: Long wait for shuttle from the airport.
Mediocre 3.0
Pros: The room was big
Cons: $34 dollars to park and the extra fees!!!
Okay 5.4
Pros: Plenty of power outlet for phone charging
Cons: Bed sucks , too soft
Good 7.0
Pros: The hotel is close to work
Cons: The hotel and a cool feeling from the time I walked in. People are friendly but you just didn't feel welcome the eatery across from check-in was kind of a turn off and gave it a cheap look
Okay 5.0
Pros: Location, newness, cleanluness, size.
Cons: Staff rude, double charged credit card for incidentals and still has not been released, no room service.
Okay 4.0
Pros: The room was large.
Cons: There was no pool only a Jacuzzi and it was on the smaller side. I didn't like the location.
Okay 5.0
Cons: $34 valet only parking with no self park options
Excellent 9.7
Pros: You get a bedroom and a living room like suite for the price of a bedroom. Really good bedding that promotes a full night's rest.
Cons: If you have to stay at LAX, this is a good solution but at 200/night, it isn't the cheapest option near the airport.
Excellent 8.0
Pros: clean facilities, friendly staff. Hotel shuttle is very handy. A reasonably-priced option if you have an early-morning flight the next morning.
Cons: Bathroom was strange- toilet kept running and we had to fix it (didn't bother calling the front desk- it was more of an annoyance than an issue...) sink was TINY, shower nozzle was very short.
Good 7.3
Pros: Very comfortable bed & nice and clean.
Cons: Hallway & room smelled like sweet tobacco. Very unpleasant !!!
Courtyard By Marriott Los Angeles Lax/Century Boulevard - Los Angeles
Rated no. 12
8.3
Excellent 8.3
Based on 1,614 reviews
Details
Reviews

Cleanliness
8.8
Comfort
8.7
Facilities
8.8
Location
8.4
Overall
9.8
Overall 8.3 Excellent
Based on 1,012 reviews
Cleanliness
8.8
Comfort
8.7
Facilities
8.8
Location
8.4
Overall
9.8
Cleanliness
8.7
Comfort
8.6
Location
8.4
Services
8.2
Staff
8.6
Cleanliness
9.5
Comfort
9.5
Facilities
8.0
Location
6.5
Overall
9.5
Cleanliness
8.8
Comfort
8.6
Location
8.3
Services
8.4
Staff
8.6
Cleanliness
9.0
Comfort
9.0
Facilities
9.3
Location
8.6
Overall
10.0
Cleanliness
8.8
Comfort
8.7
Facilities
9.3
Location
8.3
Overall
10.0
Cleanliness
8.6
Comfort
8.8
Location
8.4
Services
8.3
Staff
8.7

Good 7.0
Pros: IT WAS NICE, AND CLEAN. STAFF WAS REALLY NICE, THE GENTLEMAN THAT CHECKED ME IN AND OUT WAS EXCEPTIONAL, I WISH I HAD THE INFO I TOOK WITH HIS NAME IN FRONT OF ME, WHILE DOING THIS 😏, BUT HE WAS GREAT.
Cons: I DID NOT LIKE THAT I HAD TO PAY $18 A DAY FOR PARKING, AND THEIR WERE NO OTHER OPTIONS, I HAD TO DO SO. THIS WAS NOT MENTIONED WHEN SETTING RESERVATIONS, PERHAPS IT SHOULD BE. ALSO WHILE I UNDERSTAND NEW COVID GUIDELINES MAY MAKE FREE REGULAR BREAKFAST A NO NO, THE CONTINENTAL WAS A LITTLE LACKLUSTER, I MEAN HOW DO YOU WARM A PRE PACKAGED PRE FROZEN BAGEL WITH NO TOASTER.
Excellent 10.0
Pros: It was very close and convenient to the LAX airport. Rooms were very clean and spacious. Would absolutely recommend it to anyone.
Cons: The breakfast was just a cold grab and go which is not a bad mark for the hotel as I understand it was because of Covid and safety procedures, but would be nice to have had better options.
Excellent 10.0
Pros: I liked the staff very pleasant and the location is perfect for my needs. I especially liked the strict no smoking policy it certainly helped clean air circulation in the rooms and common areas.
Cons: I really do not like the parking charges especially since I am careful to request a hotel stay includes parking as an amenity.
Excellent 10.0
Pros: Very clean, new.
Cons: No.
Poor 1.0
Pros: Do not stay here! It’s across from a machinery factory. In the middle of the night, loud awful screeching noises will go off many many times. It’s by the airport and I think it makes airplane parts or something. The noises went off 5 tim
Cons: The staff did not disclosed the noises to me!!
Good 7.0
Pros: Costumer Service .
Cons: Room service.
Excellent 10.0
Excellent 9.4
Pros: Breakfast was amazing. Most mornings there was eggs, bacon, cereal, and toast. Some mornings there were waffles, pancakes, or sweet potato mix.
Excellent 10.0
Pros: Great hotel, great stuff, thank you
Excellent 10.0
Pros: Let’s just say I always stay here, unless circumstances force me not to.
Cons: N/A
Excellent 10.0
Pros: The room was clean and nice.
Cons: 15 dollars for parking per day
Excellent 9.7
Pros: Clean rooms spacious great breakfast
Good 6.5
Pros: Clean and new room
Cons: I didn't like for parking. Should be included.
Excellent 9.0
Pros: The gal that works at breakfast time is fantastic. She is so friendly.
Hyatt Place El Segundo - El Segundo
Rated no. 13
8.3
Excellent 8.3
Based on 1,012 reviews
Details
Reviews

Cleanliness
8.5
Comfort
8.4
Facilities
8.3
Food
10.0
Location
8.6
Overall 8.2 Excellent
Based on 5,408 reviews
Cleanliness
8.5
Comfort
8.4
Facilities
8.3
Food
10.0
Location
8.6
Cleanliness
8.5
Comfort
8.5
Facilities
8.5
Location
8.5
Overall
8.0
Cleanliness
9.3
Comfort
9.2
Facilities
9.1
Food
10.0
Location
9.3
Cleanliness
8.3
Comfort
8.2
Location
8.5
Services
7.9
Staff
8.2
Cleanliness
8.5
Comfort
8.5
Facilities
8.5
Location
8.5
Overall
8.0
Cleanliness
8.5
Comfort
8.0
Facilities
7.7
Location
8.0
Overall
8.0
Cleanliness
8.6
Comfort
8.5
Location
8.6
Services
8.1
Staff
8.4
Cleanliness
8.7
Comfort
8.5
Facilities
7.7
Location
8.6
Overall
7.5
Cleanliness
8.5
Comfort
8.5
Facilities
8.5
Location
8.6
Overall
8.5
Cleanliness
8.3
Comfort
8.2
Location
8.5
Services
8.0
Staff
8.3

Excellent 8.0
Pros: Location & staff
Cons: I didn¿t like the restaurants being closed but I understand.
Poor 1.0
Pros: I hated this trip. I will never stay at this hotel again and I will never use your service again for picking a hotel for me out of 3 which charged my a 450 dollar deposit, and 120 dollar parking fee. Plus, no microwaves in the rooms
Cons: I hated this trip. I will never stay at this hotel again and I will never use your service again for picking a hotel for me out of 3 which charged my a 450 dollar deposit, and 120 dollar parking fee. Plus, no microwaves in the rooms
Excellent 10.0
Pros: Closeness to LAX. Quickness of airport shuttle. The room was FABULOUS
Poor 1.0
Pros: The staff was really nice and helpful. They gave me an upgraded room and refunded me 1 night. They also gave me 2.00 so my daughter can dry her clothes.
Cons: My room flooded with water from a leak. My teen age daughters clothes got wet from the water that drenched our room.
Mediocre 3.0
Pros: Nothing
Cons: You have to pay for parking, the parking lit is shared with LAX passengers, the staff doesnt explain the process of parking. We had to pay $16.50 for parking overnight aside from our stay. The hotel room was half cleaned. Wouldnt stay again.
Excellent 10.0
Pros: Location
Poor 1.0
Cons: The windows could not open at all with no air circulation. Staff cold. Facilities dirty. Nasty place to stay.
Excellent 8.0
Pros: The location
Cons: I expected it would be a better hotel. Is just average
Good 7.0
Pros: super close to the airport. room was nice and cozy. I liked their bed side lightings. Rooms were cleaned well.
Cons: The bed was a bit outdated that it made some squeaky sounds. The vending machine items were all sold out. The staff who was helping me checking in was very kind and nice, but the one who helped me out at 5am wasn't. He seems he was not happy to be there, and his face looked annoyed that I bothered him while he was doing his paperwork. Doesn't customer comes first when they walk in? He definitely needed some CS training.
Excellent 10.0
Cons: NO PARKING FOR GUESTS.
Excellent 10.0
Pros: it was convenient to where i had to go
Cons: They gave me a handicap room and i'm 6'2 tall
Good 7.0
Cons: I didn’t get my money back that was told to me by the front desk.
Excellent 9.0
Pros: Ease and close proximity to LAX. Lower fee for parking if you don’t use the car during your stay.
Cons: Pillows were a little too soft.
Good 6.0
Pros: The convenience .
Cons: One of the sheets had blood stains on it .
Excellent 8.0
Pros: Free shuttle
Cons: More affordable rates.
Excellent 8.4
Okay 5.0
Pros: Staff was friendly and the room was clean.
Cons: I was charged a lot of random fees I felt the deal I got wasn’t authentic because I ended up paying a lot more than anticipated.
Good 7.6
Poor 1.0
Pros: Staff was great.
Cons: I requested a beach front this hotel os not what i thought i was getting. Very disappointed
Excellent 8.0
Pros: The room size was perfect for a King size bed. It was very spacious.
Cons: The parking lot
Excellent 10.0
Pros: The hotel was close to the airport.
Cons: My stay at the hotel was a very pleasant experience.
Excellent 10.0
Pros: The staff was very friendly
Okay 5.0
Pros: The lobby
Cons: Guest floors and elevator felt dingy
Excellent 10.0
Pros: The staff always treat me like a valued guest, though I stay there just a few times a year. The food at the Blvd. Cafe was surprisingly good...I mean, really good!
Good 7.0
Cons: No microwaves. 17 dollar parking for 1 time exit. 40 for unlimited exiting. The hot water didnt stay on while showering. It gotten cold literally after 5 min.
Mediocre 2.0
Pros: The staff was nice and it was quiet.
Cons: Book through your special deal at $-- a night the total came up to ---, I didn't mind.When it was time to check out the hotel I had another bill for $35,extra taxes that I wasn't expected to pay. I had to pay $16 for parking each time I left.
Good 6.0
Cons: the shower is too weak like dripping... can hardly wash my hair...
Good 6.0
Pros: Good location
Cons: The toilet did not work, it would not flush
Good 6.0
Pros: Nothing
Cons: Area
Good 6.0
Pros: Close location to airport and excellent shuttle service, especially the friendly drivers.
Cons: I was billed the extra hotel fee of $17.36/night that had just been implemented January 2020. On top of that, I was double billed ($34.72), apparently by mistake.
Good 7.0
Pros: The location was good, amenities were good.
Cons: I had a overall good experience except with one staff member at the front desk after multiple trips to the front desk because of keys not working, he was very rude,unhelpful and had no empathy for the fact that i had not been able to get in my room
Okay 4.0
Cons: The staff were helpful, but there was a HUGE line at check-in. Presumably when the shuttle comes in (we'd driven in). Their shuttle only goes every 20-30 minutes. So you have to budget 30 extra minutes just incase. Not great for early flight.
Good 7.0
Pros: Staff was excellent
Cons: Not up to par for a 4 star hotel
Good 7.0
Pros: Air conditioner did not work
Poor 1.0
Pros: None.
Cons: Overpriced. There are too many hidden charges associated such as parking, facility fees and etc. I do not recommend.
Okay 5.0
Pros: The price
Cons: The staff didn’t go above or beyond to accommodate me in every way.
Mediocre 3.0
Pros: Friendly Staff
Cons: There was no hot water for a shower and the bathroom pipes smelt absolutely awful.
Okay 5.0
Pros: location and airport shuttle
Cons: hallway was very dirty.....needed sweeping very badly.....7th floor Restaurant was out of fish ordered......bread was hard as a rock.....food was so-so
Poor 1.0
Pros: The bed was nice.
Cons: Pretty much everything unfortunately.
Mediocre 3.0
Pros: The proximity to the airport
Cons: You have to pay for parking at the hotel you have already paid to stay at. Parking for hotel guest should be free
Poor 1.0
Cons: Handicapped room on low level given although we did not want it
Mediocre 2.0
Pros: Just the location, rest no one was welcoming
Cons: I was charged 46$ for check in at 11:15 which was a surprise for me. Was bad, never expected this. The staff was not welcoming, really sad with them, not helping. Not even trying or pretending to help. Will never stay again
Okay 4.0
Pros: Close to airport
Cons: Outdated, rundown, badly in need of a makeover
Okay 4.0
Pros: It was just basic nothing special a bed and a TV no perks.
Cons: The beds were the worst of you like sleeping an the ground well these here are just as comfortable and for two people only one tiny shampoo and conditioner so it's kinda junkie.
Poor 1.0
Cons: You could hear people above and around you. The parking cost was expensive
Okay 5.0
Pros: The location
Cons: They charge me for something I didn’t do
Mediocre 3.0
Pros: Location
Cons: Not up to our standards. There was a running toilet and maintenance was called and I ended up fixing the toilet after 45 minutes of waiting. It then happened again in the middle of the night. The shower curtain rod was broken. Leak under sink.
Mediocre 3.0
Pros: I really didn’t enjoy the hotel, but was close to the airport which I liked.
Cons: Parking was a nightmare and the staff wasn’t friendly.
Okay 5.0
Pros: Quick check in and REALLY friendly staff.
Cons: I wouldn't really classify as a 4 star. While it did not affect my stay, the hotel curtains were torn and raggedy. Also, the elevators really smelled.
Okay 5.0
Cons: Hot water less than lukewarm, needs updating decor and fixtures
Mediocre 3.0
Pros: The location is perfect from the airport.
Cons: The room smelled like smoke, looked a little out dated, no cable in our room just advertisements, and no complimentary breakfast. They had food but they were overpriced restaurants
Mediocre 3.0
Pros: It's near the airport.
Cons: It took over an hour and a half for the airport shuttle to pick me up. Apparently they run only one or two shuttles so if it is full, you would get passed. I recommend using Uber or Lyft instead. Or stay at Hyatt instead. I saw twenty two Hyatt shuttles.
Mediocre 3.0
Cons: The hotel shuttle took almost an hour. Very unhappy about that after arriving after midnight on a 5 hr flight.
Poor 1.0
Pros: Convenience to LAX
Cons: The room was not clean. The carpeting by the bed was soaking wet. Room was old and tired and felt dirty. I will never stay there again.
Excellent 8.5
Cons: No lotion in room and no way to heat water in rom for tea
Poor 1.0
Pros: It's very close the LAX
Cons: The room I stayed in #347 had a bed bug infestation. Management was not responsive and pushed off any type of compensation onto their insurance company instead of taking care of the issue immediately.
Excellent 10.0
Cons: Long line to check in.
Excellent 10.0
Excellent 10.0
Pros: Very clean facility, the receptionist was helpful and friendly, super close to the LAX and the shuttle runs 24 hours at 10-20 minute intervals
Cons: N/A
Good 6.0
Pros: Hotel , amenities service
Cons: Price breakfast ridiculous usd 30 per person
Excellent 10.0
Pros: We totally felt at home and were well cared for! Staff were so nice and very helpful. Room service was amazing: very thoughtful and considerate. The room service staff made sure the food was to our liking. I felt like I was being treated to a fancy breakfast in bed. One of the staff, Trinidad, thoughtfully served my breakfast with a sweet bouquet of flowers. Housekeeping was so sweet, always turning down our beds no matter how late we got out. When we got back at night, they had left a lamp on for us. When we first arrived, some relaxing classical music greeted us in our room. It's those little extra things that made our stay feel special and us feel at home and welcome. When we asked for a plunger to fix a clogged toilet, they insisted on sending an engineer who went above and beyond to make sure the toilet was in top shape. It was quite convenient that the hotel had a regular shuttle go to and from the airport. We loved staying at the Crowne Plaza and will be coming back again.
Cons: Upon our arrival, the shuttle to the hotel took such a long time to pick us up.
Excellent 10.0
Pros: The location was great for getting aroumd to all of southern California. Less than 2 hours to San Diego, 30 minutes to Long Beach, downtown LA, West LA or Santa Monica and right down the street from culver city, Westchester and Venice beach. The very friendly staff, amazing views from the room, convenient in and out parking access or ride sharing options and plenty of food in walking distance made exploring the city a great time. I highly reccommend Crowne Plaza.
Excellent 10.0
Excellent 10.0
Excellent 8.5
Excellent 10.0
Pros: Everything was good.
Excellent 10.0
Pros: Room was clean and comfortable. Restaurant was Good with friendly service. Parking affordable for Extended parking and convenient shuttle service.
Cons: For me there was a lot of outside noise for sleeping. For a one night stay coming and going to my destination It was fine.
Excellent 10.0
Pros: Convenient location, great shuttle service (driver was excellent), and the room was clean and comfortable.
Cons: Breakfast buffet @ $25 was excessive and plumbing fixtures in room bathroom needed attention.
Excellent 10.0
Pros: Easy to get to the airport with the shuttle service. Great value for money.
Cons: Nothing.
Good 6.8
Pros: Bed comfortable. Linin nic
Cons: Bathroom Tissues so cheap like a gas station very limited tolietries. Paper coffe cups? Must call for ceramic. For a Crown Plaza I expected higher quality Good in restaurant tasted canned or frozen
Excellent 10.0
Pros: The pizza and craft beer were excellent. Sushi and many other food options were available.
Good 6.0
Pros: Friendly, quick check in, comfortable room, good size room.
Cons: Dirty linen, cheap toilet paper, did not live up to expectation based on name of hotel, airport shuttle very behind schedule of advertised "every 15 minutes".
Good 7.7
Pros: It was easy to find, clean, friendly and comfortable.
Cons: I didn't like the exorbitant parking fees and they had no record of my reservation through booking.com. Thankfully, the front desk staff were able to get me a room (and a rollaway :( ) and lowered my cost as a show of good business.
Good 6.2
Pros: Good but noisy A/C unit in room 826.
Cons: Good but noisy A/C unit in room 826.
Good 7.4
Pros: Airport hotel, so just to sleep. Two girl friends travelling together and everything worked. Nice bathroom with lots of counter space, good shower. Lighting for reading was focused and not intrusive to the other person, with convenient switches,. Check out was done on the phone in your room, airport shuttle buses ran every 20 minutes, 24 hours per day. Basically everything worked and was very convenient. Sometimes the simple things add up to a great stay.
Cons: Bathroom door was a pocket door and very noisy, so there was no way to go to the washroom without waking up the other person.
Good 6.0
Cons: When we checked in there were no people on the line and one person ahead of us already checking in. After we checked in the man that waited on us made a big point of telling us, not once but twice, never to stand in rvTine acIn as it is for preferred guests. Guess what, it shouldn't be an issue as we won't be coming back! Welcome
Okay 4.5
Pros: The reservation staff was extremely friendly and helpful.
Cons: The staff in the restaurant,the bar and the coffee blade were rude and unfriendly. They acted like taking an order was such a task.
Sonesta Los Angeles Airport Lax - Los Angeles
Rated no. 14
8.2
Excellent 8.2
Based on 5,408 reviews
Details
Reviews

Cleanliness
8.0
Comfort
8.1
Facilities
7.4
Location
8.3
Overall
7.8
Overall 7.7 Good
Based on 931 reviews
Cleanliness
8.0
Comfort
8.1
Facilities
7.4
Location
8.3
Overall
7.8
Cleanliness
4.0
Comfort
6.0
Facilities
2.0
Location
6.0
Overall
6.0
Cleanliness
4.0
Comfort
6.0
Facilities
4.0
Location
8.0
Overall
4.0
Cleanliness
7.8
Comfort
7.9
Location
8.4
Services
7.5
Staff
8.0
Cleanliness
8.3
Comfort
10.0
Facilities
10.0
Location
8.3
Overall
9.0
Cleanliness
8.1
Comfort
8.1
Location
8.3
Services
7.8
Staff
8.1
Cleanliness
8.3
Comfort
8.4
Facilities
4.0
Location
8.3
Overall
4.0
Cleanliness
8.1
Comfort
8.2
Facilities
8.8
Location
8.0
Overall
9.2
Cleanliness
8.1
Comfort
8.2
Location
8.0
Services
7.7
Staff
8.1

Good 7.0
Pros: Due to the COVID-19 I was not able to have breakfast unable able to enjoyed my stay
Mediocre 2.0
Pros: Staff only
Cons: The property is very outdated during the pandemic some remodeling should have been done. I asked for a king suite and there was a queen bed in my room. None of my furniture matched it was not a good Valentine’s Day atmosphere
Excellent 9.0
Pros: Clean and quiet
Cons: No upgrades available
Excellent 10.0
Pros: It was nice and clean. And accessible. And great airport location. The view in the Double rooms were amazing.
Poor 1.0
Pros: Location
Cons: Had to change rooms 3 times. The last room had mold in the bathroom and had me chocking. And gave me a headache. All the rooms had a bad smell.
Mediocre 2.0
Pros: The building was nice.
Cons: There was no breakfast. The to go bags had no drinks. King bed was so super worn out. The bed sheets on the pull out sofa were dirty (food) there was nail clippings left on a chair. One of the coffee packets was open from a previous guest. Parking was an issue due to clerk not validating my car. I woke up to a notice on my windshield.
Mediocre 2.0
Cons: I tried to check in at 1:30 after driving 5 hours and the person at the front desk wouldn't let me check in. Did not say there was no room available. Just no check in is at 3. To park at the hotel you have to pay $36. Don't serve breakfast. Give you a bag
Good 6.0
Pros: I liked the convenience of the location.! Perfectly located to everything.
Cons: I didn’t like the quality of the room was not of a 4 star hotel.
Excellent 9.0
Pros: its located in a quiet neighborhood
Cons: no
Excellent 8.0
Pros: had a balcony although very small and separate closed off room
Cons: needs deep clean and paint some furniture is dated and worn
Good 6.8
Poor 1.0
Pros: Nothing.
Cons: The offerings were meager at best. The rooms were shabby. I was dostinctfullu itchy after using the sofa bed!
Good 6.0
Pros: The check in was very easy . However, I was hit with a $150.00 deposit once we checked in and that was not disclosed to me before booking . Please understand I’m not upset about the amount of money but I feel as a paying customer that would have be
Cons: There was a lot going on at night there . Police was called multiple times and hotel guest being out of order .
Excellent 10.0
Pros: The LOCATION and CLEANLINESS exceeded expectations!!!!!
Cons: I cannot think of any improvements that I can recommend at this time!!!
Excellent 9.0
Pros: Staff is very friendly and polite, room was very spacious with a great view, bed was comfortable, microwave, mini refrigerator, big flatscreen TV's, everything appeared very clean
Cons: Underneath the fold out couch bed I found a syringe needle and globs of false hair that was overlooked by the cleaning staff. Because of covid breakfast was handed out in a bag, pool was closed, bar closed
Okay 5.0
Pros: The location because we had a flight the next morning.
Cons: The room was outdated and worn! The chairs in the living room were torn up. The bathroom wood was all scratched. The room obviously was not up to the standards of Embassy Suites!
Mediocre 3.0
Cons: Used condoms under bed, no toilet paper and no clean towels
Poor 1.0
Pros: Nothing !!!!!!!!!!!!the room was not clean found food on the floor a blunt by the window and red stains on Sheets, bathroom  room floor leaked water in the midnight hour🤬ðŸ
Cons: Nothing !!!!!!!!!!!!the room was not clean found food on the floor  a blunt by the window and red stains on Sheets, bathroom  room floor leaked water in the midnight hour🤬ðŸ¢ðŸ®    And we are STILL IN A PANDEMIC 
Excellent 10.0
Pros: Room was extra clean
Cons: Parking was expensive
Mediocre 3.0
Pros: location
Cons: Not the same hotel we stayed at before, no buffet breakfast and no airport shuttle.
Poor 1.0
Cons: Pool and weight room closed. No breakfast served as stated with room. No out side windows.
Good 7.0
Pros: The hotel was very quiet. The staff was somewhat attentive although they had security doing hotel work. The hotel seemed not to be able to provide the minimum to keep the business functioning with things like providing towels, trash bags and toilet paper.
Cons: There was absolutely no service. Why are you even open.
Excellent 10.0
Pros: Cleaniness
Cons: Nope
Excellent 10.0
Pros: The Staff There Is Awesome All shifts the security team is the best also they took care of all my requests quickly and always made me feel welcomed I will definitely return to this hotel
Poor 1.0
Pros: Used to be nice. The condescending staff ruins it.
Cons: The staff.
Excellent 10.0
Pros: Beautiful hotel with a great breakfast included. Ponds with turtles and coy fish. Super awesome place for families.
Good 7.0
Pros: In a word, location. And the morning breakfast wasn't bad.
Cons: The staff could have been friendlier.
Excellent 10.0
Pros: I could live here Loved the huge rooms The restaurant is AMAZINGGG Definitely will stay here again
Cons: Parking is 36$
Excellent 10.0
Cons: Parking is too expensive
Good 7.0
Pros: It looked really nice, but the room we stayed it restroom needs an update as the elevators
Cons: Restroom small outdated and the elevator to garage as well
Poor 1.0
Pros: The location is the only positive about this place. Its close to the airport, restaurants, retail shops, and grocery stores.
Cons: There was a bed bug crawling on the dingy couch. We changed rooms. Second room was filthy. Dirty sheets on bed. Socks on floor, dirty towels folded neatly like new. Phone and tv remote were filthy. Front desk and manager rude &dismissive. Low class pl
Good 7.0
Pros: Location and free breakfast Liked refrigerator and microwave in room.
Cons: No windows in room. Only a lighted glossed glass. Extremely small bathroom
Poor 1.0
Pros: Nothing, a waste of money. The room was filthy
Cons: I was supposed to have a balcony and the room they gave me, the balcony was sealed and closed off. There was no window, the headboards we’re filthy and nasty. The rooms were filthy and nasty. I was not happy with the price I paid for the room I got
Excellent 10.0
Pros: Location, breakfast
Okay 4.2
Pros: Size of suite
Cons: Understaffed checkin desk Needs renovations badly
Okay 5.7
Pros: Staff was kind and accommodating
Cons: We waited for 45 mins for the shuttle after being told it would be 10-15. It was around 7 p.m. and my twin 4 yr olds were melting. Room was old and run down. There was a loud horn that sounded like a barge horn that went off multiple times a minute for a number of hours until early morning. I pointed it out to staff and they said they would look into it but we never heard from them after. We were using noice-canceling machines and I was using ear plugs and I could still hear it. Will all of the choices around LAX, I just wouldn't choose this hotel again. The Embassy Suites North is much nicer. I would give this hotel a 1 or 2 out of 5. I would give the North hotel 4.5.
Good 6.0
Pros: the room was good expect the the shower Water was not drained well take 1/2 hour Or more for the next one to shower
Cons: The shower
Okay 5.0
Pros: It's a bit "crowded and stuffy"
Poor 1.0
Pros: Nothing
Cons: Absolutely everything horrible place would never recommend.
Good 7.0
Pros: That I didn't have to pay for Parking... $29/night. You can also park on the street for FREE. I also liked that I was a HH member and I was eligible for free WIFI.
Cons: The person who checked me in seemed a bit surprised that I did have a HH club #.. so then he gave me the info for free WIFI - because it is only for them you know... otherwise it's $9.95. When he looked it up, his facial expression was priceless.
Poor 1.0
Pros: The night hotel manager was great gave us great service n solved our parking problem
Cons: Everything everyday was a new issue Would not want to stay here again
Good 7.0
Pros: Closeness to LAX
Cons: There were some hairs in the tub when we checked in. The walls are fairly thin, we were trying to sleep with an infant in the room and we could hear folks outside and on either side.
Okay 5.0
Cons: My bathroom had a leak somewhere.. There was water on the floor that leaked into the kitchen area. There's only 1 small vending machine for the whole hotel that had snacks. But the $2 soda machines where on every floor. Parking was $30 a night.why?
Excellent 10.0
Pros: Very pleasant environment. The suites are large and comfortable. The all inclusive breakfast was high quality. A clean, interesting and family friendly place.
Okay 4.0
Pros: Embassy Suites was were always a favorite. This property is old and tired, needing a complete makeover. There was no heat in our room, and we were brought a small space heater when we complained. Not good.
Cons: The room was only average in décor, dirty in places and the molding in the bathroom was separated from the wall. No heat in winter leaves a great deal to be desired. Parking at $29/night was a bit much. We were told we could park on the street.
Okay 5.0
Pros: The suite was roomy.
Cons: The pool smelled bad, would be better if there was an outdoor pool and maybe a limit to the amount of people in the pool.
Excellent 8.2
Pros: I had a Christmas eve and Christmas day unplanned layover in LA. The girl at the front, Jordan really was sweet and nice. Helped my stay start off right.
Okay 5.1
Pros: The bed was new and comfortable. They allowed late check-In.
Cons: There were young prostitutes everywhere and the staff just let them.As well as Pimps outside. The staff even talked with Johns to arrange room visits with the prostitutes. It was uncomfortable atmosphere. The suite had several holes in the floor , under the carpet. The tubs drain plug was broken. But we said nothing since I was too afraid to open the door again.
Excellent 10.0
Pros: I had a long day and became stranded in LA overnight. The manager did a great job realizing my situation and helping make me comfortable and ensuring that I had all I needed..
Embassy Suites by Hilton Los Angeles Int'l Airport South - El Segundo
Rated no. 15
7.7
Good 7.7
Based on 931 reviews
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