Excellent
10.0
Pros:
Clean beds and location
Cons:
Need remodeling
Excellent
10.0
Pros:
Clean, quiet
Excellent
10.0
Pros:
Location was excellent, price was fair. Room really clean and check in was a breeze. My kids and husband really liked it aswell. We were at the 2nd floor and it has a nice terrace with table and chairs. We made our coffee and sat down to watch the stars. It was wonderful
Cons:
Everything was god i have no complaints what so ever. Everyone is doing the best they can do to the curriculum living situation. Props to hite management.
Excellent
10.0
Pros:
Staff was great and very helpful with my bookings and re-bookings. Got a GREAT upgrade, rooms were clean, spacious and comfortable. I would recommend this hotel to anyone. Hope to stay here on my return in January.
Cons:
As a large drinker of coffee, I would like to get more REGULAR coffee Keurig cups instead of decaf - who drinks decaf anyway? But any time I asked for regular coffee, I always received.
Poor
1.0
Pros:
Near the freeway and close to downtown
Cons:
The A/C was not working the water was not hot
Good
7.0
Cons:
Free parking, clean room
Good
7.0
Pros:
Convenient near shopping
Cons:
I was expecting a beach view suite on second floor
Excellent
9.0
Pros:
Proximity to bea h.
Cons:
Shouod have better breakfast items, not just cereal, yogurt and boiled eggs.
Excellent
10.0
Pros:
How close it was to everything we wanted to do in California.
Cons:
No. Only bad thing was covid.
Good
7.0
Pros:
Beds were not shot out
Cons:
Maintenance men were rude and swept dirt on our pool towels Overpriced hotel
Good
6.0
Pros:
Walking distance from restaurant drug store .extra security so people not staying there have easy access to rooms evening staff was good
Cons:
Morning staff not that nice bathroom plugged up continental breakfast not so good
Excellent
10.0
Excellent
10.0
Good
6.0
Pros:
The room was accommodating and comfy.
Cons:
The parking was sparse and we did not think our car was safe... the spaces were too close together, do not know if there was security guard walking the parking lot...
Excellent
10.0
Pros:
The room and the location
Mediocre
3.0
Cons:
Very dated and expensive for what it was
Excellent
9.0
Pros:
breakfeast
Poor
1.0
Pros:
It was close to my family member house
Cons:
Room smelled. Staff was rude.
Excellent
10.0
Pros:
I made a special request to have my room extra clean due to health problems and the staff accommodated me. The room was exceptionally clean! We were put in an area of the hotel that was very quiet and comfortable. The breakfast was good too.
Cons:
No nothing.
Okay
4.0
Pros:
Location
Cons:
Size of the room, cleanliness
Excellent
8.0
Pros:
Price/Value was good and appropriate. Clean and functional - appropriate for that aprox price.
Mediocre
3.0
Cons:
The bed was a full size bed that was uncomfortable and the room smelled weird.
Excellent
10.0
Pros:
Loved the location, free breakfast and everything was nice. The rooms were very clean and this hotel exceeded my expectations... 10/10. This is definitely my Santa Monica hotel from now on!!
Cons:
No
Excellent
10.0
Pros:
Nice location, easy parking,very clean
Cons:
I seen some rooms that had tables outside of the room, would of liked to have had a nice room like one of those.
Good
6.0
Cons:
Very small and crammed
Excellent
8.0
Pros:
Staff were very friendly.bed was comfortable and clean.
Cons:
Very noise one large family was not very considered of people.
Okay
5.0
Pros:
Iliked its location and low cost.
Cons:
There were sounds, rattles and noises.
Mediocre
2.0
Pros:
The hotel is located fairly close (2 miles away) to the Santa Monica pier.
Cons:
The bathroom tile is very dirty, difficult to tell what the original color of the tile was prior to all of the use. All for conservation of water, but when the showerhead is so clogged, the water barely trickles out, extending the time for the shower.
Good
6.0
Pros:
The hotel was comfortable and a great value. I recommend it. I fact, I rebooked it for another stay upon check out.
Good
7.0
Pros:
Clean, well-maintained, good security.
Cons:
Very small room, very small elevator. I have a good amount of luggage and had difficulty getting it up to the room due to the very small elevator.
Good
7.0
Pros:
Location, breakfast, stafff
Cons:
Small room, handicap shower
Good
7.0
Pros:
Had a microwave in room. Free breakfast
Cons:
No
Good
6.0
Pros:
I like the helpful staff and the free parking.
Cons:
I don't love outdoor hotels. They never feel very safe, relaxing and private. We were in a room that didn't need card access to get to the door
Okay
5.0
Pros:
Liked the that room had fridge and comfy beds. And bus stop right out front...
Cons:
The fact that I called for early check in day before and 2 times on the day of check in, was told no rooms available, thinking this hotel was a small since I booked without knowing where I was staying but it had tons of rooms. Arrived parking lot empty
Okay
5.0
Pros:
Free parking. Clean room.
Cons:
Location is definately not great, had hard times finding place to eat nearby. Hotel will charge for extra bed (you get room with one queen bed as standard).
Okay
5.0
Pros:
Best thing about this place is the location. It's close to the freeway entrance, 3rd St Promenade, and the pier.
Cons:
I came back late one night and could not find parking in the lot There were two spots for compact cars that were too small for my RAV4.
Poor
1.0
Pros:
You booked wrong date. We had to pay hotel again to stay
Cons:
Having to pay twice
Poor
1.0
Cons:
Rooms had old carpet with bad smell , light bulb were flickering, looks like a shady place does not meet comfort inn standards. Very unhappy about this stay but it was just one night so didn't care. Pictures online give wrong idea.
Okay
4.0
Pros:
Cleanliness of room
Cons:
Difficult to navigate around stairs/doors to room.
Excellent
9.7
Pros:
Overall the stay was very good.
Cons:
They're doing a lot of construction at the hotel. For that period of time the rates should have been reduced. to compensate for the noise, dust,etc'.
Okay
5.7
Pros:
The staff was very pleasant. Good breakfast
Cons:
Location was quite far from beach and much of anything. The hotel was quite shabby. It definitely need an update. Breakfast area was too small for the amount of guests using it.
Okay
4.5
Pros:
The location & breakfast were good.
Cons:
Maybe it was just our room (115) since it was basically in the stairwell of the hotel. No sound insulation whatsoever. It was so loud from Midnight-3am with other guests coming back from a night out. Couldn't sleep. It didn't help that the A/C unit had something wrong with it, it sounded like a jet engine going off so we couldn't use it. Hot & uncomfortable. The room itself is outdated and old but clean ... which wouldn't be a problem except for the cost and noise issues. When I told the front desk about the issue with the A/C the next morning, her response was "oh, okay". Didn't seem to really care so I pity the next guest who gets stuck in that room.