Overview

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Plaza Hotel

53 Shepherds Bush Road, London, W6 7LU, United Kingdom
+44 207 602 3218

€50+

Overall guest ratings

6.0/10 OK
based on 480 reviews

Review highlights

  • 9.2
  • 8.1
  • 4.7
  • 3.4

Nearby

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    About

    A stay at Plaza Hotel places you in the heart of London, convenient to Westfield London Shopping Centre and Royal Albert Hall. This guesthouse is close to Imperial College London and Harrods.

    Rooms

    Make yourself at home in one of the 60 guestrooms featuring refrigerators. Complimentary wireless Internet access is available to keep you connected. Bathrooms have showers and complimentary toiletries. Conveniences include phones and coffee/tea makers, and housekeeping is provided daily.

    Dining

    For your convenience, a complimentary breakfast is served daily.

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    Hotels.com

    AMENITIES

    • Complimentary breakfast
    • Free Wi-Fi
    • Internet
    • Parking
    • 24 hour front desk
    • Storage available
    • No smoking
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    6.0 OK
    based on 480 reviews
    • 9.2 "Terrific location."
    • 8.1 "Great service."
    • 7.3 "Tasty food."
    • 6.5 "Internet is average."
    • 4.7 "Breakfast is below average."
    • 3.4 "Not very clean."
    • 2.9 "Awful rooms."
    • 2.7 "Horrible vibe."
    • 1.6 "Terrible amenities."
    View all review categories

    Overall rating

    5.8 OK
    based on 192 reviews
    • 9.0 "Terrific location."
      9.6 "Near to public transport, according to 96%."
    • 7.8 "Good service."
      9.7 "97% found the staff to be very friendly."
    • 4.8 "Breakfast is below average."
    • 2.7 "Generally quite dirty."
      2.6 "74% said rooms were dirty."
      4.1 "59% said the bathroom was dirty."
      1.3 "87% thought it was rather dirty."
    • 2.7 "Horrible vibe."
      2.7 "73% criticized the unstylish hotel."
    • 2.6 "Awful rooms."
      2.6 "74% said rooms were dirty."
      3.6 "64% didn't like the uncomfortable beds."
      2.8 "72% complained about the bathroom."
      3.6 "64% said rooms were small."
      0.5 "95% thought they were poorly maintained."
      4.1 "59% said the bathroom was dirty."
      0.8 "92% found problems with the furniture."
      2.2 "78% had problems with the shower."

    Overall rating

    6.0 OK
    based on 220 reviews
    • 9.1 "Terrific location."
      9.8 "Near to public transport, according to 98%."
    • 8.3 "Great service."
      9.8 "98% found the staff to be very friendly."
      9.3 "93% said the reception staff was great."
    • 6.6 "Internet is average."
    • 4.0 "Breakfast is below average."
    • 3.2 "Generally quite dirty."
      2.8 "72% said rooms were dirty."
      1.6 "84% thought it was rather dirty."
    • 2.6 "Horrible vibe."
      2.4 "76% criticized the unstylish hotel."
    • 2.6 "Awful rooms."
      2.8 "72% said rooms were dirty."
      2.7 "73% complained about the bathroom."
      3.9 "61% didn't like the uncomfortable beds."
      2.0 "For 80%, the rooms looked old."
      0.7 "93% thought they were poorly maintained."
      2.3 "77% had problems with the shower."
      1.0 "90% found problems with the furniture."
    • 1.5 "Terrible amenities."
      1.5 "85% thought the building wasn't nice."
    View all review categories

    Overall rating

    6.0 OK
    based on 67 reviews
    • 8.3 "Great service."
    • 4.6 "Breakfast is below average."
    • 3.3 "Not very clean."
      2.8 "72% said rooms were dirty."
    • 2.8 "Awful rooms."
      2.8 "72% said rooms were dirty."
      0.4 "96% thought they were poorly maintained."
      1.1 "89% found problems with the furniture."
      3.4 "66% complained about the bathroom."
      3.1 "69% had problems with the shower."
    • 2.5 "Horrible vibe."
    data provided by TrustYou

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