My Chelsea

Clean, convenient I paid the Kayak rate that included breakfast, but was billed for breakfasts. Wi fi failed after first day (of 5), never restored; never informed of progress, or of any alternative arrangement. No wardrobe in room, and no chest of drawers.

Proximity to Chelsea flower show

Good location. This quasi-boutique hotel does not have the intimacy of a boutique hotel and not the broad facilities of a big hotel. It is caught in between. My room (single) was ridiculously small and bathroom even smaller. At the price quoted I would not recommend this hotel. Prices seem to be based mostly on their location in Chelsea. Breakfast buffet was almost finished and replenished with one roll at a time. Again very meager given the price.

Peaceful location, good continental breakfast, excellent staff. Bathroom a little "jaded", fittings lose.

Room was spacious and very comfortable The hotel bar being closed between 6-8:30pm when we had planned pre dinner drinks at the hotel was frustrating and seems inappropriate when we've booked the hotel room and expect usual facilities.

Friendliness of staff. Good room service food. Air conditioning almost too effective! Nice decor and quiet, comfortable room (Superior grade room.) Room could have been cleaner - the odd stray hair in bathroom, bedroom and particularly on counterpane.