Overview

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Eden Plaza Kensington

68-69 Queensgate, London, SW7 5JT, United Kingdom
+44 207 370 6111

€63+

Overall guest ratings

7.2/10 Good
based on 5,157 reviews

Review highlights

  • 9.6
  • 3.9
  • 3.3
  • 3.2

Nearby

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    About

    A stay at Eden Plaza Kensington Hotel places you in the heart of London, minutes from Natural History Museum and close to Imperial College London. This hotel is close to Royal Albert Hall and Harrods.

    Rooms

    Make yourself at home in one of the 76 air-conditioned rooms featuring LCD televisions. Complimentary wired and wireless Internet access keeps you connected, and digital programming provides entertainment. Bathrooms have showers and hair dryers. Conveniences include phones, as well as safes and coffee/tea makers.

    Amenities

    Make use of convenient amenities, which include complimentary wireless Internet access and concierge services. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).

    Dining

    Quench your thirst with your favorite drink at a bar/lounge. Continental breakfasts are available daily for a fee.

    Business, Other Amenities

    Featured amenities include complimentary high-speed (wired) Internet access, a computer station, and a 24-hour front desk.

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    Hotels.com

    AMENITIES

    • Free Wi-Fi
    • Concierge service
    • No smoking
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Storage available
    • Business centre
    • Free Internet
    • Pets not allowed
    Less More
    Reviews

    Guest reviews

    Overall rating

    7.2 Good
    based on 5,157 reviews
    • 9.6 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.9 "99% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      8.8 "City centre within easy reach, said 88%."
      10.0 "100% thought it was easy to get to the train station."
    • 6.7 "Service is ok."
      5.4 "54% said the reception staff was ok."
      6.3 "Only 63% thought the service was professional."
      5.7 "Only 57% were satisfied with the booking process."
    • 3.9 "Breakfast is below average."
      3.5 "65% said the breakfast was too expensive."
    • 3.3 "Rooms are not good."
      0.6 "94% said rooms were small."
      4.2 "58% complained about the bathroom."
      4.9 "51% didn't like the uncomfortable beds."
      2.1 "79% thought they were poorly maintained."
      1.1 "89% criticized the small bathroom."
      1.9 "81% found problems with the furniture."
      2.6 "Air conditioning was criticized by 74%."
      0.0 "100% were disappointed with the minibar."
      3.5 "65% thought the tv was sub-standard."
    • 3.2 "Bar is disappointing."
    • 2.5 "Disappointing internet connection."
      1.8 "82% said the wifi quality was bad."
    • 2.0 "Quite uncomfortable."
      0.6 "94% said rooms were small."
      4.9 "51% didn't like the uncomfortable beds."
      2.6 "74% thought it was too noisy."
      1.1 "89% criticized the small bathroom."
      2.6 "Air conditioning was criticized by 74%."
    View all review categories

    Overall rating

    7.1 Good
    based on 2,578 reviews
    • 9.7 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.9 "99% liked the proximity to sightseeing."
      9.6 "96% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% thought it was easy to get to the train station."
    • 7.0 "High value."
    • 6.5 "Service is ok."
      5.4 "54% said the reception staff was ok."
      6.3 "Only 63% thought the service was professional."
      7.0 "Housekeeping was great, according to 70%."
    • 4.1 "Breakfast is below average."
      3.3 "67% said the breakfast was too expensive."
    • 3.0 "Awful rooms."
      0.5 "95% said rooms were small."
      4.1 "59% didn't like the uncomfortable beds."
      4.1 "59% complained about the bathroom."
      1.1 "89% criticized the small bathroom."
      2.2 "78% thought they were poorly maintained."
      2.0 "80% found problems with the furniture."
      2.9 "Air conditioning was criticized by 71%."
      0.0 "100% were disappointed with the minibar."
    • 2.7 "Disappointing internet connection."
      2.0 "80% said the wifi quality was bad."
    • 2.5 "Bar is disappointing."
    • 1.7 "Quite uncomfortable."
      0.5 "95% said rooms were small."
      4.1 "59% didn't like the uncomfortable beds."
      2.6 "74% thought it was too noisy."
      1.1 "89% criticized the small bathroom."
      2.9 "Air conditioning was criticized by 71%."
    View all review categories

    Overall rating

    7.2 Good
    based on 1,186 reviews
    • 9.6 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.9 "99% liked the proximity to sightseeing."
      9.1 "91% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 7.3 "Good service."
      7.9 "79% found the staff to be very friendly."
    • 6.7 "Average value."
    • 4.2 "Disappointing food."
    • 3.5 "Breakfast is below average."
      3.2 "68% said the breakfast was too expensive."
    • 3.5 "Rooms are not good."
      0.7 "93% said rooms were small."
      3.8 "62% complained about the bathroom."
      0.9 "91% criticized the small bathroom."
      1.5 "85% found problems with the furniture."
      2.5 "Air conditioning was criticized by 75%."
      0.0 "100% were disappointed with the minibar."
    • 2.8 "Disappointing internet connection."
      2.0 "80% said the wifi quality was bad."
    • 2.5 "Quite uncomfortable."
      0.7 "93% said rooms were small."
      2.9 "71% thought it was too noisy."
      0.9 "91% criticized the small bathroom."
      2.5 "Air conditioning was criticized by 75%."
    View all review categories

    Overall rating

    7.2 Good
    based on 1,392 reviews
    • 9.5 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.9 "99% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 6.6 "Service is ok."
      5.9 "59% said the reception staff was ok."
      6.5 "Only 65% thought the service was professional."
    • 4.2 "Breakfast is below average."
      3.8 "62% said the breakfast was too expensive."
    • 3.4 "Rooms are not good."
      0.5 "95% said rooms were small."
      4.9 "51% didn't like the uncomfortable beds."
      2.0 "80% thought they were poorly maintained."
      1.1 "89% criticized the small bathroom."
      2.0 "80% found problems with the furniture."
      3.1 "Air conditioning was criticized by 69%."
      3.4 "66% thought the tv was sub-standard."
      0.0 "100% were disappointed with the minibar."
    • 2.2 "Disappointing internet connection."
      1.5 "85% said the wifi quality was bad."
    • 2.0 "Quite uncomfortable."
      0.5 "95% said rooms were small."
      4.9 "51% didn't like the uncomfortable beds."
      2.3 "77% thought it was too noisy."
      1.1 "89% criticized the small bathroom."
      3.1 "Air conditioning was criticized by 69%."
    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Friends Hotel
    Guests recommend this for traveling with friends.
    data provided by TrustYou

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