Good to know
|Distance to city centre||11.4 km|
|Nearest airport||London City|
|Distance to airport||0.8 km|
|"Excellend service and perfect location."||(in 136 reviews)|
|"Very clean and friendly staff."||(in 309 reviews)|
|"Buffett breakfast very good"||(in 175 reviews)|
|"The water in room was expensive"||(in 31 reviews)|
|"Only 50 car parking spaces."||(in 36 reviews)|
|"Hotel was clean and tidy."||(in 63 reviews)|
Time of year
Show reviews that mention
|adapter||in 2 reviews|
|beim check-in||in 16 reviews|
|bottle of water||in 121 reviews|
|city airport||in 78 reviews|
|clean and comfortable||in 34 reviews|
|comfy bed||in 322 reviews|
|dlr station||in 53 reviews|
|excel centre||in 14 reviews|
|food was great||in 145 reviews|
|free parking||in 163 reviews|
|frühstück guter||in 47 reviews|
|fund||in 2 reviews|
|good breakfast||in 389 reviews|
|great location||in 327 reviews|
|gutes kontinentales||in 8 reviews|
|hilfreiches personal||in 34 reviews|
|hilfsbereites personal||in 44 reviews|
|nice hotel||in 296 reviews|
|nice view||in 164 reviews|
|personal an der bar||in 40 reviews|
|preise sehr hoch||in 3 reviews|
|room was clean||in 640 reviews|
|staff were friendly||in 813 reviews|
|überfordert lange wartezeiten||in 9 reviews|
|value for money||in 64 reviews|
|warm cookie||in 113 reviews|
|zimmer fenster||in 39 reviews|
|zimmer war kalt und heizung||in 13 reviews|
Proximity to London City Airport
Staff were very bland didn’t show much of a personality, very slow with attending to guests at check in. Room was meant to be soundproof but heard every noise from the corridor, could hear the traffic, planes and trains aswell
The location is very good, the hotel provides value for money. The bed was very comfortable, room temperature was good, toilet facility was clean. The customer service was very good and overall it was an enjoyable stay.
They were charging £8 per movie, that's extortionate.
Very clean, quiet room and great location if your flying from City Airport, equally good for plane spotters too. The 02 Arena is also fairly close too. Parking was used and equally safe and free. Good staff too. This booking was during the CoronaVirus lockdown period so the bar and restaurant were not open for use, drinks were able to be bought to your room though (no cocktails).
The booking i made suggested a sofa would also be on the booking, this was not the case with the room given nonetheless not the end of the world. Expensive room service items and in room water was overpriced. The bathtub was very small, like weirdly small...or maybe im just use to big tubs?! The bed was also really creaky.
Cleanliness of the property and location.
Staff could try harder to turn an ok stay in to something special.
The DoubleTree by Hilton London ExCel hotel is situated on a dramatic waterfront on the banks of the historic Royal Victoria Dock London. A warm welcome to the bustling East London awaits. Enjoy the convenience and our proximity to London City Airport, with an enviable closeness to the ExCel London and ICC London. Be in your hotel bedroom within minutes of landing into the heart of the docks, and relaxing in our lounge bar within minutes of closing your meeting. If you're looking to enjoy the tourist sites of London, the hotel's superb transport links are just 20-25 minutes from the Docklands Light Railway, Stratford, The City, London Bridge, Tower of London and Central London. For music lovers, stroll along the dock and fly the Emirates Airline to The O2, taking in the sights of a stunning Canary Wharf backdrop along the way. Midweek take advantage of the hotel shuttle bus service with a complimentary commute each morning and evening to and from Canary Wharf. For sports fans the Queen Elizabeth Park is easily accessible. Even Wimbledon and Wembley are easy commutes away. Relax in a spacious guest room with modern decor, complimentary WiFi, HDTV and climate control. Upgrade your room for that little touch of luxury, including deluxe rooms with floor-to-ceiling views and many with balconies and water views. Our stunning suites on the highest floors of the hotel offer uncompromised views of the Royal Docks, London City Airport and Canary Wharf, all with separate lounge, luxury decor and walk-in rain shower rooms. We've got space for all the family with interconnecting rooms. Stay committed to your workout in the 24-hour Fitness Centre. Our sustainable restaurant, The Salt Port Restaurant & Delicatessen, embraces the history of the royal docks, offering a delicious all-day dining menu. Our lounge bar Bidder & Co features casual all-day dining, offering signature cocktails. Enjoy afternoon tea, lunch, brunch or an evening meal complimented by local craft beers, spirits and wines.
based on 5,138 reviews
Things to know
- Clean rooms
- Great view
- Great reception
- Friendly service
Policies vary by room type and provider.
FAQs when booking at DoubleTree by Hilton London Excel
Does DoubleTree by Hilton London Excel have special cancellation policies due to coronavirus (COVID-19)?
All reservations at DoubleTree by Hilton London Excel – even non-cancellable stays – on or before 30 June 2020, are eligible for a full refund. For more information, visit the Hilton Corporate Response to COVID-19 page.
Where is DoubleTree by Hilton London Excel located?
DoubleTree by Hilton London Excel is located at 2 Festoon Way in Newham, 11.4 km from the centre of London. Tower Bridge is the closest landmark to DoubleTree by Hilton London Excel.
When is check-in time and check-out time at DoubleTree by Hilton London Excel?
Check-in time is 15:00 and check-out time is 12:00 at DoubleTree by Hilton London Excel.
Does DoubleTree by Hilton London Excel offer free Wi-Fi?
Yes, DoubleTree by Hilton London Excel offers free Wi-Fi.
Does DoubleTree by Hilton London Excel offer free parking?
Yes, DoubleTree by Hilton London Excel offers free parking.
Does DoubleTree by Hilton London Excel offer free airport shuttle service?
No, DoubleTree by Hilton London Excel does not offer free airport shuttle service.
How far is DoubleTree by Hilton London Excel from the airport?
DoubleTree by Hilton London Excel is 0.8 km from London City.
Can you bring pets to DoubleTree by Hilton London Excel?
No, pets are not allowed at DoubleTree by Hilton London Excel.
Does DoubleTree by Hilton London Excel have a pool?
No, DoubleTree by Hilton London Excel does not have a pool on-site.
Reviews about DoubleTree by Hilton London Excel
Most popular landmarks
- Tower Bridge 7.9 km
- Tower of London 7.9 km
- Tate Modern 9.6 km
- Southbank Centre 10.8 km
- Somerset House 10.8 km
- London Eye 10.9 km
|London City||0.8 km|
|London Heathrow||34.5 km|
|London North Woolwich||1.9 km|
|London Woolwich Dockyard||2.1 km|