DoubleTree by Hilton London Excel

2 Festoon Way, London, E16 1RH, United Kingdom
+44 207 540 4820

Cheapest
rate per night

8.1

Excellent
based on 5,138 reviews
DoubleTree by Hilton London Excel - London, England, United Kingdom
Check-in
-
Check-out
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Provider Nightly total
ebookers.ie €74
HotelTonight €74
Expedia €75
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HotelTonight
Expedia

Good to know

Distance to city centre 11.4 km
Location rating 7.9
Nearest airport London City
Distance to airport 0.8 km

Rooms

Check-in
Check-out

Standard rooms

€112+

Bed type
Provider
Nightly base price
Unknown
€112 per night
Unknown
€141 per night
Unknown
€143 per night
Unknown
€222 per night

Queen rooms

€75+

Bed type
Provider
Nightly base price
Unknown
€75 per night
Unknown
€75 per night
Queen bed
€77 per night
Unknown
€80 per night
Queen bed
€82 per night
Unknown
€83 per night
Queen bed
€84 per night
Unknown
€84 per night
Unknown
€90 per night
Queen bed
€91 per night
Unknown
€94 per night
Unknown
€95 per night
Unknown
€102 per night
Queen bed
€108 per night
Unknown
€110 per night
Queen bed
€118 per night
Sofa bed
€136 per night
Unknown
€138 per night
Unknown
€156 per night
Unknown
€162 per night
Unknown
€180 per night

Deluxe rooms

€251+

Bed type
Provider
Nightly base price
Unknown
€251 per night
Unknown
€258 per night
Unknown
€296 per night
Unknown
€354 per night

Double rooms

€89+

Bed type
Provider
Nightly base price
Unknown
€89 per night
Unknown
€111 per night
Unknown
€115 per night
Queen bed
€145 per night
Queen bed
€148 per night

Reviews

Pros

Cons

Traveller rating

747
419
151
27
1

Time of year

Traveller type

Show reviews that mention

+
adapter in 2 reviews
beim check-in in 16 reviews
bottle of water in 121 reviews
city airport in 78 reviews
clean and comfortable in 34 reviews
comfy bed in 322 reviews
dlr station in 53 reviews
excel centre in 14 reviews
food was great in 145 reviews
free parking in 163 reviews
frühstück guter in 47 reviews
fund in 2 reviews
good breakfast in 389 reviews
great location in 327 reviews
gutes kontinentales in 8 reviews
hilfreiches personal in 34 reviews
hilfsbereites personal in 44 reviews
nice hotel in 296 reviews
nice view in 164 reviews
personal an der bar in 40 reviews
preise sehr hoch in 3 reviews
room was clean in 640 reviews
staff were friendly in 813 reviews
überfordert lange wartezeiten in 9 reviews
value for money in 64 reviews
warm cookie in 113 reviews
zimmer fenster in 39 reviews
zimmer war kalt und heizung in 13 reviews
  • Excellent
    May 2020
    10.0

    Proximity to London City Airport

  • Mediocre
    May 2020
    4.0

    Staff were very bland didn’t show much of a personality, very slow with attending to guests at check in. Room was meant to be soundproof but heard every noise from the corridor, could hear the traffic, planes and trains aswell

  • Good
    Apr 2020
    8.0

    The location is very good, the hotel provides value for money. The bed was very comfortable, room temperature was good, toilet facility was clean. The customer service was very good and overall it was an enjoyable stay.

    They were charging £8 per movie, that's extortionate.

  • Good
    Mar 2020
    8.0

    Very clean, quiet room and great location if your flying from City Airport, equally good for plane spotters too. The 02 Arena is also fairly close too. Parking was used and equally safe and free. Good staff too. This booking was during the CoronaVirus lockdown period so the bar and restaurant were not open for use, drinks were able to be bought to your room though (no cocktails).

    The booking i made suggested a sofa would also be on the booking, this was not the case with the room given nonetheless not the end of the world. Expensive room service items and in room water was overpriced. The bathtub was very small, like weirdly small...or maybe im just use to big tubs?! The bed was also really creaky.

  • Okay
    Mar 2020
    6.0

    Cleanliness of the property and location.

    Staff could try harder to turn an ok stay in to something special.

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About

Overview

The DoubleTree by Hilton London ExCel hotel is situated on a dramatic waterfront on the banks of the historic Royal Victoria Dock London. A warm welcome to the bustling East London awaits. Enjoy the convenience and our proximity to London City Airport, with an enviable closeness to the ExCel London and ICC London. Be in your hotel bedroom within minutes of landing into the heart of the docks, and relaxing in our lounge bar within minutes of closing your meeting. If you're looking to enjoy the tourist sites of London, the hotel's superb transport links are just 20-25 minutes from the Docklands Light Railway, Stratford, The City, London Bridge, Tower of London and Central London. For music lovers, stroll along the dock and fly the Emirates Airline to The O2, taking in the sights of a stunning Canary Wharf backdrop along the way. Midweek take advantage of the hotel shuttle bus service with a complimentary commute each morning and evening to and from Canary Wharf. For sports fans the Queen Elizabeth Park is easily accessible. Even Wimbledon and Wembley are easy commutes away. Relax in a spacious guest room with modern decor, complimentary WiFi, HDTV and climate control. Upgrade your room for that little touch of luxury, including deluxe rooms with floor-to-ceiling views and many with balconies and water views. Our stunning suites on the highest floors of the hotel offer uncompromised views of the Royal Docks, London City Airport and Canary Wharf, all with separate lounge, luxury decor and walk-in rain shower rooms. We've got space for all the family with interconnecting rooms. Stay committed to your workout in the 24-hour Fitness Centre. Our sustainable restaurant, The Salt Port Restaurant & Delicatessen, embraces the history of the royal docks, offering a delicious all-day dining menu. Our lounge bar Bidder & Co features casual all-day dining, offering signature cocktails. Enjoy afternoon tea, lunch, brunch or an evening meal complimented by local craft beers, spirits and wines.

Hilton

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet-friendly
Air conditioning

8.1 Excellent

based on 5,138 reviews

8.6

WiFi

7.9

Service

6.7

Room

5.3

Value

Things to know

  • Clean rooms
  • Great view
  • Great reception
  • Friendly service

Check in

15:00

Check out

12:00

Cancellation/pre-payment

Policies vary by room type and provider.

AMENITIES

Free Wi-Fi
Disabled access
Currency exchange on-site
Cable or satellite TV
Kitchen/kitchenette
Free parking
Business centre
Laundry facilities
Meeting/Banquet facilities
Room service
No smoking
Restaurant
Bar/Lounge
Air-conditioned
24-hour front desk
Safe
Pets not allowed
Linens

FAQs when booking at DoubleTree by Hilton London Excel

Does DoubleTree by Hilton London Excel have special cancellation policies due to coronavirus (COVID-19)?

All reservations at DoubleTree by Hilton London Excel – even non-cancellable stays – on or before 30 June 2020, are eligible for a full refund. For more information, visit the Hilton Corporate Response to COVID-19 page.

Where is DoubleTree by Hilton London Excel located?

DoubleTree by Hilton London Excel is located at 2 Festoon Way in Newham, 11.4 km from the centre of London. Tower Bridge is the closest landmark to DoubleTree by Hilton London Excel.

When is check-in time and check-out time at DoubleTree by Hilton London Excel?

Check-in time is 15:00 and check-out time is 12:00 at DoubleTree by Hilton London Excel.

Does DoubleTree by Hilton London Excel offer free Wi-Fi?

Yes, DoubleTree by Hilton London Excel offers free Wi-Fi.

Does DoubleTree by Hilton London Excel offer free parking?

Yes, DoubleTree by Hilton London Excel offers free parking.

Does DoubleTree by Hilton London Excel offer free airport shuttle service?

No, DoubleTree by Hilton London Excel does not offer free airport shuttle service.

How far is DoubleTree by Hilton London Excel from the airport?

DoubleTree by Hilton London Excel is 0.8 km from London City.

Can you bring pets to DoubleTree by Hilton London Excel?

No, pets are not allowed at DoubleTree by Hilton London Excel.

Does DoubleTree by Hilton London Excel have a pool?

No, DoubleTree by Hilton London Excel does not have a pool on-site.

Photos

All photos (44)
Building (4)
Bedroom (6)
Bar (2)
Lobby (1)

Location

Most popular landmarks

  • Tower Bridge 7.9 km
  • Tower of London 7.9 km
  • Tate Modern 9.6 km
  • Southbank Centre 10.8 km
  • Somerset House 10.8 km
  • London Eye 10.9 km

London travel guide

Learn about London on KAYAK

Getting around

London City 0.8 km
London Heathrow 34.5 km
London North Woolwich 1.9 km
London Woolwich Dockyard 2.1 km

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Hotels United Kingdom England London DoubleTree by Hilton London Excel