Overview

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DoubleTree by Hilton Hotel London - Kensington

100 Queen's Gate, London, SW7 5AG, United Kingdom
+44 207 373 7878

€138+

Overall guest ratings

8.0/10 Good
based on 3,282 reviews

Review highlights

  • 9.7
  • 8.1
  • 4.8
  • 3.9

Good to know

  • Friendly service
  • Close to public transport

Nearby

    show all

    About

    Boasting a prime location in the prestigious Kensington area, DoubleTree by Hilton London – Kensington sits on the doorstep of the iconic Natural History Museum, the Science Museum and Victoria & Albert Museum. The hotel’s traditional regency-style façade compliments its contemporary interior, reflecting the elegant Kensington style. Enjoy easy access to Harrods, the designer boutiques of Knightsbridge and Portobello Market. Kensington Palace, Hyde Park and the Royal Albert Hall are just short stroll away Each room in our Kensington hotel features the latest in modern interior decor and offers complimentary WiFi, 32-inch HDTV and tea/coffee making facilities. Unwind in one of our stylish suites with a separate living area and upgraded amenities. For a touch of luxury, select a two-level duplex suite, boasting top-floor location and great city views Enjoy fine selection of British and international cuisine in The Regency Restaurant and unwind with a drink in the 100 Queen's Gate Bar and Lounge. Visit our elegant Pavilion Terrace for a traditional afternoon tea, or pre-theatre drinks to start your evening off in style. We also offer 24-hour room service After a busy day, have an energy-boosting workout in the 24-hour fitness center. Stay on top of work in the business center with complimentary WiFi. Your meeting is a breeze to plan at our Kensington hotel, with eight flexible function rooms accommodating up to 100 guests

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    Hilton

    AMENITIES

    • Free Wi-Fi
    • Business centre
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Fitness centre
    • Internet (surcharge)
    • Pets not allowed
    • Steam room
    • Storage available
    • Laundry facilities
    • Cable or satellite TV
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    Reviews

    Guest reviews

    Overall rating

    8.0 Good
    based on 3,282 reviews
    • 9.7 "Terrific location."
      9.9 "Near to public transport, according to 99%."
      9.9 "99% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.7 "97% liked the proximity to shopping."
      9.4 "Easily accessible by car, said 94%."
      10.0 "City centre within easy reach, said 100%."
    • 8.1 "Great service."
      8.8 "88% found the staff to be very friendly."
      8.0 "80% thought the service was very professional."
      9.5 "95% said the concierge service was amazing."
      7.5 "75% said the booking process went smoothly."
    • 7.1 "Good breakfast."
    • 4.8 "Rooms are not good."
      1.5 "85% said rooms were small."
      4.0 "60% complained about the bathroom."
      2.2 "78% thought they were poorly maintained."
      0.8 "Air conditioning was criticized by 92%."
      3.3 "67% had problems with the shower."
      4.2 "58% were disappointed with the minibar."
      4.2 "58% found problems with the furniture."
      0.8 "92% criticized the small bathroom."
      3.7 "63% thought the tv was sub-standard."
    • 3.9 "Not very comfortable."
      1.5 "85% said rooms were small."
      4.7 "53% thought it was too noisy."
      0.8 "Air conditioning was criticized by 92%."
      0.8 "92% criticized the small bathroom."
    • 3.5 "Internet is poor."
      3.6 "64% said the wifi quality was bad."
      3.8 "62% thought it was overpriced."

    Overall rating

    8.0 Good
    based on 1,772 reviews
    • 9.6 "Terrific location."
      9.8 "Near to public transport, according to 98%."
      9.9 "99% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.7 "97% liked the proximity to shopping."
      9.4 "94% thought it was easy to get to the train station."
    • 8.1 "Great service."
      8.9 "89% found the staff to be very friendly."
      8.0 "80% thought the service was very professional."
      9.6 "96% said the concierge service was amazing."
    • 7.3 "Good breakfast."
    • 4.7 "Rooms are not good."
      1.9 "81% said rooms were small."
      3.8 "62% complained about the bathroom."
      2.1 "79% thought they were poorly maintained."
      0.9 "Air conditioning was criticized by 91%."
      3.1 "69% had problems with the shower."
      4.2 "58% were disappointed with the minibar."
      4.2 "58% found problems with the furniture."
      0.8 "92% criticized the small bathroom."
      3.8 "62% thought the tv was sub-standard."
    • 3.8 "Not very comfortable."
      1.9 "81% said rooms were small."
      4.5 "55% thought it was too noisy."
      0.9 "Air conditioning was criticized by 91%."
      0.8 "92% criticized the small bathroom."
    • 3.3 "Internet is poor."
      3.7 "63% said the wifi quality was bad."
      3.5 "65% thought it was overpriced."

    Overall rating

    8.2 Excellent
    based on 886 reviews
    • 9.8 "Terrific location."
      9.8 "Near to public transport, according to 98%."
      9.9 "99% liked the proximity to sightseeing."
      9.6 "96% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.1 "Great service."
      8.8 "88% found the staff to be very friendly."
      7.3 "73% said the reception staff was great."
      8.1 "81% thought the service was very professional."
    • 6.7 "Breakfast is mediocre."
    • 4.6 "Rooms are not good."
      1.3 "87% said rooms were small."
      2.0 "80% thought they were poorly maintained."
      4.2 "58% complained about the bathroom."
      1.0 "Air conditioning was criticized by 90%."
      3.4 "66% had problems with the shower."
      4.2 "58% were disappointed with the minibar."
      0.7 "93% criticized the small bathroom."
    • 4.0 "Not very comfortable."
      1.3 "87% said rooms were small."
      1.0 "Air conditioning was criticized by 90%."
      0.7 "93% criticized the small bathroom."
    • 3.5 "Internet is poor."
      3.5 "65% said the wifi quality was bad."
      3.9 "61% thought it was overpriced."

    Overall rating

    8.0 Good
    based on 164 reviews
    • 9.8 "Terrific location."
      9.9 "Near to public transport, according to 99%."
    • 8.4 "Great service."
      9.0 "90% found the staff to be very friendly."
      8.1 "81% thought the service was very professional."
    • 7.3 "Good breakfast."
    • 5.1 "Rooms are ok."
    • 3.9 "Not very comfortable."
      1.5 "85% said rooms were small."
      0.7 "Air conditioning was criticized by 93%."
    • 3.4 "Internet is poor."
      3.6 "64% said the wifi quality was bad."

    Overall rating

    7.9 Good
    based on 459 reviews
    • 9.8 "Terrific location."
      9.9 "Near to public transport, according to 99%."
      9.9 "99% liked the proximity to sightseeing."
    • 7.6 "Good service."
      8.8 "88% found the staff to be very friendly."
      7.8 "78% thought the service was very professional."
      7.7 "77% said the reception staff was great."
    • 7.0 "Good breakfast."
    • 5.9 "Average value."
    • 4.6 "Rooms are not good."
      1.4 "86% said rooms were small."
      2.5 "75% thought they were poorly maintained."
      4.2 "58% complained about the bathroom."
      0.6 "Air conditioning was criticized by 94%."
      4.2 "58% were disappointed with the minibar."
    • 3.5 "Not very comfortable."
      1.4 "86% said rooms were small."
      4.0 "60% thought it was too noisy."
      0.6 "Air conditioning was criticized by 94%."
    • 3.3 "Internet is poor."
      3.3 "67% said the wifi quality was bad."
      3.7 "63% thought it was overpriced."
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    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Friendly service"
    "Close to public transport"
    data provided by TrustYou

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