Overview

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Hotel Vip Inn Berna

Avenida António Serpa, 13, 1069-199 Lisbon, Lisboa, Portugal
+351 217 814 300

€38+

Overall guest ratings

6.6/10 Good
based on 3,451 reviews

Review highlights

  • 8.7
  • 7.2
  • 4.7
  • 4.6

Good to know

  • Close to public transport

Nearby

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    About

    Just 3.1 mi (5.1 km) from the airport, Hotel VIP Inn Berna puts you within a 10-minute drive of Gulbenkian Museum and Rossio Square. You can unwind with a drink at the bar/lounge, and buffet breakfast is available daily. All rooms feature room service and free WiFi.

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    Hotels.com

    AMENITIES

    • Free Wi-Fi
    • Gift shop
    • Restaurant
    • Babysitting or child care
    • Business centre
    • Car hire
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Laundry facilities
    • Cable or satellite TV
    • Pets not allowed
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall rating

    6.6 Good
    based on 3,451 reviews
    • 8.7 "Location is great."
      9.9 "Near to public transport, according to 99%."
      10.0 "Good access to the airport, said 100%."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "Easily accessible by car, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      7.3 "73% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
    • 7.2 "Internet works."
      9.4 "94% thought it was a great value."
    • 6.8 "Average value."
    • 6.8 "Service is ok."
      6.7 "67% said the reception staff was ok."
      6.0 "Only 60% thought the service was professional."
      6.0 "Bar service was average, according to 60%."
    • 4.7 "Breakfast is below average."
      2.0 "80% said the breakfast was too expensive."
    • 4.6 "Disappointing food."
      3.3 "67% did not like what was on the menu."
      4.0 "For 60%, the dining experience was not enjoyable."
    • 2.8 "Quite uncomfortable."
      2.0 "80% said rooms were small."
      4.0 "60% didn't like the uncomfortable beds."
      2.8 "72% thought it was too noisy."
      1.9 "Air conditioning was criticized by 81%."
      2.0 "80% criticized the small bathroom."
    • 2.7 "Awful rooms."
      2.8 "72% complained about the bathroom."
      2.0 "80% said rooms were small."
      4.0 "60% didn't like the uncomfortable beds."
      0.7 "For 93%, the rooms looked old."
      1.0 "90% thought they were poorly maintained."
      1.1 "89% found problems with the furniture."
      2.4 "76% thought the tv was sub-standard."
      1.9 "Air conditioning was criticized by 81%."
      0.0 "100% were disappointed with the minibar."
      2.0 "80% criticized the small bathroom."
      1.3 "87% had problems with the shower."
      2.0 "80% were unhappy with the view."
    • 2.1 "Terrible amenities."
      1.8 "82% thought the building wasn't nice."
      0.8 "92% complained about the elevator."
      0.2 "98% thought the facilities needed updating."
      4.2 "For 58%, the lobby entrance was sub-standard."
      1.4 "86% didn't like the architecture."
    View all review categories

    Overall rating

    6.6 Good
    based on 2,174 reviews
    • 8.4 "Location is great."
      9.9 "Near to public transport, according to 99%."
      10.0 "Good access to the airport, said 100%."
      10.0 "100% thought it was easy to get to the train station."
    • 7.1 "Internet works."
    • 6.4 "Average value."
    • 6.2 "Service is ok."
      6.5 "65% said the reception staff was ok."
      5.7 "Only 57% thought the service was professional."
    • 6.1 "Bar is ok."
    • 4.5 "Breakfast is below average."
      1.9 "81% said the breakfast was too expensive."
    • 4.3 "Disappointing food."
    • 2.8 "Quite uncomfortable."
      2.3 "77% said rooms were small."
      3.9 "61% didn't like the uncomfortable beds."
      2.8 "72% thought it was too noisy."
      1.5 "Air conditioning was criticized by 85%."
      2.5 "75% criticized the small bathroom."
    • 2.3 "Awful rooms."
      2.3 "77% said rooms were small."
      2.4 "76% complained about the bathroom."
      3.9 "61% didn't like the uncomfortable beds."
      0.8 "For 92%, the rooms looked old."
      1.1 "89% thought they were poorly maintained."
      4.8 "52% said rooms were dirty."
      1.4 "86% found problems with the furniture."
      2.7 "73% thought the tv was sub-standard."
      0.0 "100% were disappointed with the minibar."
      1.5 "Air conditioning was criticized by 85%."
      1.0 "90% had problems with the shower."
      2.5 "75% criticized the small bathroom."
    • 2.2 "Terrible amenities."
      1.9 "81% thought the building wasn't nice."
      0.8 "92% complained about the elevator."
      0.2 "98% thought the facilities needed updating."
      1.0 "90% didn't like the architecture."
    View all review categories

    Overall rating

    6.7 Good
    based on 414 reviews
    • 8.2 "Location is great."
      9.9 "Near to public transport, according to 99%."
    • 6.8 "Service is ok."
    • 6.4 "Average value."
    • 5.5 "Average cleanliness."
      5.1 "Only 51% said rooms were clean enough."
    • 4.3 "Breakfast is below average."
    • 2.7 "Quite uncomfortable."
      1.8 "82% said rooms were small."
      4.0 "60% didn't like the uncomfortable beds."
      2.9 "71% thought it was too noisy."
    • 2.1 "Awful rooms."
      2.7 "73% complained about the bathroom."
      1.8 "82% said rooms were small."
      0.6 "For 94%, the rooms looked old."
      0.8 "92% thought they were poorly maintained."
      4.0 "60% didn't like the uncomfortable beds."
      2.0 "80% thought the tv was sub-standard."
      1.0 "90% found problems with the furniture."
    • 2.0 "Terrible amenities."
      1.6 "84% thought the building wasn't nice."
      1.0 "90% complained about the elevator."
    • 1.2 "Horrible vibe."
      0.5 "95% criticized the unstylish hotel."
    View all review categories

    Overall rating

    6.7 Good
    based on 862 reviews
    • 8.9 "Location is great."
      9.9 "Near to public transport, according to 99%."
    • 6.8 "Service is ok."
      6.9 "69% said the reception staff was ok."
      5.7 "Only 57% thought the service was professional."
    • 6.8 "Internet is average."
      6.3 "63% thought the wifi quality was ok."
    • 6.4 "Average value."
    • 5.6 "Average cleanliness."
      5.1 "Only 51% said rooms were clean enough."
      5.4 "Cleanliness of the bathroom was average, said 54%."
    • 4.4 "Disappointing food."
    • 4.3 "Breakfast is below average."
    • 2.6 "Quite uncomfortable."
      1.8 "82% said rooms were small."
      3.9 "61% didn't like the uncomfortable beds."
      2.5 "75% thought it was too noisy."
      1.6 "84% criticized the small bathroom."
      2.5 "Air conditioning was criticized by 75%."
    • 2.3 "Awful rooms."
      1.8 "82% said rooms were small."
      2.6 "74% complained about the bathroom."
      3.9 "61% didn't like the uncomfortable beds."
      0.9 "91% thought they were poorly maintained."
      0.6 "For 94%, the rooms looked old."
      1.3 "87% found problems with the furniture."
      1.6 "84% criticized the small bathroom."
      2.0 "80% thought the tv was sub-standard."
      2.5 "Air conditioning was criticized by 75%."
    • 2.1 "Terrible amenities."
      1.7 "83% thought the building wasn't nice."
      0.9 "91% complained about the elevator."
      0.3 "97% thought the facilities needed updating."
    View all review categories
    Good to know
    "Close to public transport"
    data provided by TrustYou

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