Overview

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9Hotel Mercy

Rua da Misericordia, 76, 1200-273 Lisbon, Lisboa, Portugal
+351 212 481 480

€88+

Overall guest ratings

8.5/10 Excellent
based on 990 reviews

Review highlights

  • 9.5
  • 8.9
  • 6.2
  • 4.8

Nearby

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    About

    With a stay at 9HOTEL MERCY, you'll be centrally located in Lisbon, steps from Trindade Theater and Fado in Chiado. This 4-star hotel is within close proximity of Church of Sao Roque and Chafariz do Carmo.

    Rooms

    Make yourself at home in one of the 47 air-conditioned rooms featuring iPod docking stations and minibars. Your room comes with a pillowtop bed. 37-inch flat-screen televisions with satellite programming provide entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms have rainfall showerheads and complimentary toiletries.

    Amenities

    Take in the views from a rooftop terrace and make use of amenities such as complimentary wireless Internet access and concierge services.

    Dining

    Take advantage of the hotel's room service (during limited hours). Relax with a refreshing drink at one of the 2 bars/lounges. Buffet breakfasts are available daily for a fee.

    Business, Other Amenities

    Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services.

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    Hotels.com

    AMENITIES

    • Free Wi-Fi
    • Facilities for disabled guests
    • Parking (surcharge)
    • Business centre
    • Internet
    • Concierge service
    • Room service
    • No smoking
    • Bar/Lounge
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Storage available
    • Terrace/Patio
    • Laundry service
    • Cable or satellite TV
    • Pets not allowed
    Less More
    Reviews

    Guest reviews

    Overall rating

    8.5 Excellent
    based on 990 reviews
    • 9.5 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to sightseeing."
      9.5 "City centre within easy reach, said 95%."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% thought it was easy to get to the train station."
      8.3 "Easily accessible by car, said 83%."
    • 8.9 "Great service."
      9.4 "94% found the staff to be very friendly."
      7.5 "75% said the reception staff was great."
      9.7 "97% thought the service was very professional."
    • 7.7 "Good vibe."
      7.9 "79% said it was a stylish hotel."
      9.3 "93% thought, the hotel was modern."
      7.3 "73% enjoyed the friendly atmosphere."
    • 7.3 "Good breakfast."
    • 6.9 "Bar is ok."
    • 6.2 "Rooms are ok."
      6.5 "Only 65% thought the furniture was functional."
    • 4.8 "Not very comfortable."
      4.3 "57% said rooms were small."
      3.8 "62% thought it was too noisy."
      3.0 "70% criticized the small bathroom."
      3.6 "Air conditioning was criticized by 64%."
    • 4.5 "Value below average."
      2.9 "71% said the breakfast was too expensive."
    • 3.5 "Internet is poor."
      3.8 "62% said the wifi quality was bad."
    View all review categories

    Overall rating

    8.5 Excellent
    based on 821 reviews
    • 9.4 "Terrific location."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% liked the proximity to shopping."
    • 8.7 "Great service."
      9.6 "96% found the staff to be very friendly."
      7.5 "75% said the reception staff was great."
      9.8 "98% thought the service was very professional."
    • 7.2 "Good breakfast."
    • 6.8 "Vibe was decent."
      6.6 "66% thought the atmosphere was somewhat friendly."
    • 6.5 "Bar is ok."
    • 6.2 "Average amenities."
      6.5 "65% thought the building was acceptable."
      5.9 "59% said the architecture was not spectacular."
    • 5.9 "Rooms are ok."
      6.2 "Only 62% thought the furniture was functional."
    • 4.7 "Not very comfortable."
      3.4 "66% thought it was too noisy."
      4.5 "55% said rooms were small."
      3.4 "66% criticized the small bathroom."
      3.4 "Air conditioning was criticized by 66%."
    • 4.3 "Value below average."
      3.2 "68% said the breakfast was too expensive."
    • 2.9 "Disappointing internet connection."
      3.1 "69% said the wifi quality was bad."
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    Overall rating

    8.7 Excellent
    based on 49 reviews
    • 9.2 "Terrific location."
    • 8.7 "Great service."
      9.2 "92% found the staff to be very friendly."
    • 7.8 "Good vibe."
    • 7.2 "Good breakfast."
    • 6.3 "Rooms are ok."

    Overall rating

    8.2 Excellent
    based on 118 reviews
    • 9.5 "Terrific location."
    • 8.4 "Great service."
      9.0 "90% found the staff to be very friendly."
    • 8.0 "Vibe was good."
      8.1 "81% said it was a stylish hotel."
    • 7.4 "Good breakfast."
    • 7.2 "Good cleanliness."
    • 6.9 "Average amenities."
      6.9 "69% thought the building was acceptable."
    • 5.7 "Rooms are ok."
      6.9 "Only 69% said rooms were clean enough."
    • 4.9 "Not very comfortable."
      4.3 "57% said rooms were small."
      4.1 "59% thought it was too noisy."
    View all review categories
    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    data provided by TrustYou

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