Overview

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The Plaza Hotel

Jalan Raja Laut, Kuala Lumpur 50350, Malaysia
+60 326 982 255

€18+

Overall guest ratings

7.0/10 Good
based on 1,626 reviews

Review highlights

  • 8.8
  • 6.5
  • 4.2
  • 3.5

Nearby

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    About

    The Plaza Hotel puts you within a 10-minute drive of Merdeka Square and Petronas Twin Towers. For a bite to eat, guests can check out Piano Bistro, which serves lunch. Also, Petaling Street and Malaysian Houses of Parliament are within a short drive.

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    AMENITIES

    • Free Wi-Fi
    • Internet
    • Room service
    • Restaurant
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Non-smoking rooms available
    • Concierge service
    • Laundry service
    • Coffee shop
    • Pets not allowed
    • Parking (surcharge)
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    7.0 Good
    based on 1,626 reviews
    • 8.8 "Location is great."
      9.9 "99% liked the proximity to shopping."
      10.0 "100% thought it was easy to get to the train station."
      9.2 "92% thought parking was inexpensive."
      10.0 "City centre within easy reach, said 100%."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% liked the proximity to sightseeing."
    • 6.5 "Service is ok."
      6.8 "Only 68% found the staff to be friendly enough."
      5.4 "54% said the reception staff was ok."
    • 6.1 "Breakfast is mediocre."
    • 4.2 "Rooms are not good."
      2.8 "72% said rooms were dirty."
      2.7 "73% complained about the bathroom."
      2.2 "78% didn't like the uncomfortable beds."
      1.5 "For 85%, the rooms looked old."
      0.4 "96% thought they were poorly maintained."
      2.0 "80% thought the tv was sub-standard."
      1.4 "86% said the bathroom was dirty."
      0.8 "92% found problems with the furniture."
      2.3 "Air conditioning was criticized by 77%."
      2.5 "75% had problems with the shower."
    • 3.5 "Internet is poor."
      2.9 "71% said the wifi quality was bad."
    • 3.1 "Generally quite dirty."
      2.8 "72% said rooms were dirty."
      1.4 "86% said the bathroom was dirty."
    • 2.4 "Horrible vibe."
      1.9 "81% criticized the unstylish hotel."
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    Overall rating

    6.9 Good
    based on 634 reviews
    • 8.9 "Location is great."
      9.9 "99% liked the proximity to shopping."
    • 6.8 "Service is ok."
      7.0 "70% found the staff to be very friendly."
      5.2 "52% said the reception staff was ok."
    • 6.3 "Breakfast is mediocre."
    • 4.1 "Rooms are not good."
      2.7 "73% said rooms were dirty."
      2.7 "73% complained about the bathroom."
      2.1 "79% didn't like the uncomfortable beds."
      1.5 "85% said the bathroom was dirty."
      1.3 "For 87%, the rooms looked old."
      0.4 "96% thought they were poorly maintained."
      1.7 "83% thought the tv was sub-standard."
    • 3.4 "Internet is poor."
      2.7 "73% said the wifi quality was bad."
    • 2.9 "Generally quite dirty."
      2.7 "73% said rooms were dirty."
      1.5 "85% said the bathroom was dirty."
    • 2.2 "Horrible vibe."
      1.9 "81% criticized the unstylish hotel."
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    Overall rating

    7.3 Good
    based on 373 reviews
    • 8.8 "Location is great."
      9.9 "99% liked the proximity to shopping."
    • 6.5 "Service is ok."
      6.9 "Only 69% found the staff to be friendly enough."
      5.6 "56% said the reception staff was ok."
    • 6.0 "Breakfast is mediocre."
    • 5.9 "Average comfort."
    • 4.7 "Rooms are not good."
      2.5 "75% said rooms were dirty."
      1.5 "For 85%, the rooms looked old."
      2.6 "74% complained about the bathroom."
      2.1 "79% didn't like the uncomfortable beds."
      1.8 "82% thought the tv was sub-standard."
      1.0 "90% found problems with the furniture."
    • 3.1 "Disappointing internet connection."
      2.6 "74% said the wifi quality was bad."
    • 3.0 "Generally quite dirty."
      2.5 "75% said rooms were dirty."
    • 2.5 "Horrible vibe."
      1.8 "82% criticized the unstylish hotel."
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    Overall rating

    7.5 Good
    based on 130 reviews
    • 8.8 "Location is great."
    • 8.6 "Good value."
    • 6.8 "Service is ok."
    • 6.1 "Average comfort."
    • 4.3 "Rooms are not good."
      3.5 "65% said rooms were dirty."
    • 2.3 "Horrible vibe."
      1.9 "81% criticized the unstylish hotel."

    Overall rating

    7.1 Good
    based on 487 reviews
    • 8.9 "Location is great."
      9.9 "99% liked the proximity to shopping."
    • 6.9 "Service is ok."
      5.8 "58% said the reception staff was ok."
    • 4.1 "Rooms are not good."
      2.7 "73% complained about the bathroom."
      1.5 "For 85%, the rooms looked old."
      2.8 "72% said rooms were dirty."
      2.6 "74% didn't like the uncomfortable beds."
      2.1 "79% thought the tv was sub-standard."
      0.5 "95% thought they were poorly maintained."
    • 3.5 "Internet is poor."
      2.9 "71% said the wifi quality was bad."
    • 3.1 "Generally quite dirty."
      2.8 "72% said rooms were dirty."
    • 2.4 "Horrible vibe."
      1.9 "81% criticized the unstylish hotel."
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    data provided by TrustYou

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