Overview

Our website uses cookies for technical, analytical and marketing purposes. Here is more information. If you agree to this, just keep browsing. close

Hotel Royal Kuala Lumpur

Jalan Walter Grenier, Kuala Lumpur 55100, Malaysia
+60 321 486 888

€39+

Overall guest ratings

7.6/10 Good
based on 5,563 reviews

Review highlights

  • 9.4
  • 7.1
  • 5.0
  • 4.0

Good to know

  • Friendly service

Nearby

    show all

    About

    Putting you within a 10-minute drive of Petronas Twin Towers and Petaling Street, Hotel Royal Kuala Lumpur offers an airport shuttle (available on request) for MYR 200 per vehicle. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Makan Makan Coffee House, which serves international cuisine and is open for breakfast, lunch, and dinner. A fitness center and a steam room are other highlights at this Edwardian hotel, and rooms offer 24-hour room service and minibars.

    Less More
    Hotels.com

    AMENITIES

    • Fitness centre
    • Free Wi-Fi
    • Business centre
    • Internet
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Hot tub
    • Indoor pool
    • Restaurant
    • Parking
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Facilities for disabled guests
    • Cable or satellite TV
    • Pets not allowed
    • Wedding services
    Less More
    Reviews

    Guest reviews

    Overall rating

    7.6 Good
    based on 5,563 reviews
    • 9.4 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      9.9 "Near to public transport, according to 99%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% thought it was easy to get to the train station."
      8.8 "Easily accessible by car, said 88%."
      10.0 "City centre within easy reach, said 100%."
      9.9 "99% liked the proximity to sightseeing."
      7.3 "73% thought parking was inexpensive."
    • 7.1 "Good service."
      8.5 "85% found the staff to be very friendly."
    • 6.0 "Average comfort."
      6.1 "Beds were acceptable for 61%."
    • 5.6 "Food is average."
      5.0 "50% thought the dining experience was appropriate."
      6.9 "Desserts were ok, said 69%."
    • 5.5 "Breakfast is mediocre."
      5.0 "Breakfast prices were ok, according to 50%."
    • 5.0 "Rooms are ok."
      6.1 "Beds were acceptable for 61%."
    • 4.0 "Vibe wasn't good."
      2.2 "78% criticized the unstylish hotel."
      3.3 "For 67%, the lobby entrance was sub-standard."
    • 4.0 "Pool is below average."
      1.5 "Dirty pool, said 85%."
    • 2.1 "Disappointing internet connection."
      1.5 "85% said the wifi quality was bad."
    • 1.7 "Disappointing wellness & sports facilities."
      1.4 "86% didn't like the fitness area."
      1.3 "87% were unhappy with the sauna."
    View all review categories

    Overall rating

    7.6 Good
    based on 2,169 reviews
    • 9.3 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      9.9 "Near to public transport, according to 99%."
      8.7 "Easily accessible by car, said 87%."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "City centre within easy reach, said 100%."
    • 7.0 "Good service."
      5.6 "56% said the reception staff was ok."
      5.5 "Only 55% thought the service was professional."
      5.7 "Housekeeping was ok, according to 57%."
    • 5.7 "Average comfort."
      6.0 "Beds were acceptable for 60%."
    • 5.0 "Breakfast is mediocre."
    • 5.0 "Rooms are ok."
      4.3 "57% said rooms were dirty."
      3.5 "65% complained about the bathroom."
      2.6 "74% thought they were poorly maintained."
      2.6 "For 74%, the rooms looked old."
      3.6 "64% said the bathroom was dirty."
      1.9 "Air conditioning was criticized by 81%."
      2.6 "74% had problems with the shower."
      1.9 "81% found problems with the furniture."
      2.1 "79% were disappointed with the minibar."
      4.3 "57% thought the tv was sub-standard."
    • 4.1 "Vibe wasn't good."
      2.8 "72% criticized the unstylish hotel."
      3.5 "For 65%, the lobby entrance was sub-standard."
    • 3.6 "Pool is below average."
    • 2.1 "Disappointing internet connection."
      1.4 "86% said the wifi quality was bad."
    • 1.8 "Disappointing wellness & sports facilities."
      1.6 "84% didn't like the fitness area."
    View all review categories

    Overall rating

    7.5 Good
    based on 1,891 reviews
    • 9.2 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      9.9 "Near to public transport, according to 99%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      8.7 "Easily accessible by car, said 87%."
      9.8 "98% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
    • 6.7 "Service is ok."
      5.3 "53% said the reception staff was ok."
      5.3 "Only 53% thought the service was professional."
      5.4 "Housekeeping was ok, according to 54%."
    • 6.1 "Average comfort."
      6.2 "Beds were acceptable for 62%."
    • 5.6 "Breakfast is mediocre."
      5.3 "Breakfast prices were ok, according to 53%."
    • 5.5 "Food is average."
    • 4.7 "Rooms are not good."
      3.7 "63% complained about the bathroom."
      4.2 "58% said rooms were dirty."
      2.5 "75% thought they were poorly maintained."
      2.3 "For 77%, the rooms looked old."
      2.0 "Air conditioning was criticized by 80%."
      1.9 "81% found problems with the furniture."
      3.3 "67% said the bathroom was dirty."
      3.4 "66% had problems with the shower."
      1.9 "81% were disappointed with the minibar."
      4.5 "55% thought the tv was sub-standard."
    • 4.6 "Bad amenities."
      4.4 "56% thought the building wasn't nice."
      1.4 "86% thought the facilities needed updating."
      3.2 "68% complained about the elevator."
      3.1 "For 69%, the lobby entrance was sub-standard."
    • 4.2 "Not very clean."
      4.2 "58% said rooms were dirty."
      3.3 "67% said the bathroom was dirty."
    • 3.7 "Pool is below average."
    • 3.6 "Vibe wasn't good."
      2.2 "78% criticized the unstylish hotel."
      3.1 "For 69%, the lobby entrance was sub-standard."
    View all review categories

    Overall rating

    7.8 Good
    based on 500 reviews
    • 9.5 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      9.0 "Easily accessible by car, said 90%."
      10.0 "City centre within easy reach, said 100%."
      9.9 "Near to public transport, according to 99%."
    • 8.4 "Good value."
    • 8.0 "Great service."
      8.6 "86% found the staff to be very friendly."
    • 6.0 "Breakfast is mediocre."
    • 5.9 "Average comfort."
    • 5.0 "Rooms are ok."
      3.2 "68% complained about the bathroom."
      4.5 "55% said rooms were dirty."
      2.6 "74% thought they were poorly maintained."
      2.4 "For 76%, the rooms looked old."
      2.9 "71% had problems with the shower."
    • 2.2 "Disappointing internet connection."
      1.5 "85% said the wifi quality was bad."
    View all review categories

    Overall rating

    7.4 Good
    based on 1,001 reviews
    • 9.4 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      9.9 "Near to public transport, according to 99%."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "City centre within easy reach, said 100%."
    • 7.1 "Good service."
      8.1 "81% found the staff to be very friendly."
    • 6.1 "Average comfort."
      6.4 "Beds were acceptable for 64%."
    • 5.1 "Breakfast is mediocre."
    • 5.0 "Rooms are ok."
      3.4 "66% complained about the bathroom."
      4.7 "53% said rooms were dirty."
      2.5 "75% thought they were poorly maintained."
      2.2 "For 78%, the rooms looked old."
      1.5 "85% found problems with the furniture."
      2.3 "Air conditioning was criticized by 77%."
      3.3 "67% said the bathroom was dirty."
    • 4.6 "Bad amenities."
      4.5 "55% thought the building wasn't nice."
      1.4 "86% thought the facilities needed updating."
      3.0 "For 70%, the lobby entrance was sub-standard."
    • 3.9 "Pool is below average."
    • 3.6 "Vibe wasn't good."
      2.2 "78% criticized the unstylish hotel."
      3.0 "For 70%, the lobby entrance was sub-standard."
    • 2.2 "Disappointing internet connection."
      1.6 "84% said the wifi quality was bad."
    View all review categories
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Friendly service"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention:
    good access to the metro
    malaysia
    staff were curteous
    airconditioner
    good location
    bukit bintang
    executive room
    apartment block
    More
    More

    Photos
    Map

    Map