Overview

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Novotel Hamburg City Alster
Top Family Hotel

Lübecker Strasse 3, 22087 Hamburg, Hamburg, Germany
+49 40 391 900

€74+

Overall guest ratings

8.2/10 Excellent
based on 2,967 reviews

Review highlights

  • 9.1
  • 8.9
  • 8.4
  • 3.9

Nearby

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    About

    The central location and U-Bahn train station on our doorstep make the Novotel Hamburg City Alster hotel the ideal base in Hamburg. Enjoy the comfort of a 4-star hotel in the modern rooms and suites with a desk and free WiFi. Business travelers can relaxin the sauna after a meeting in our modern meeting rooms, while families will love our video games area. Novo2 looks forward to welcoming you? it's an innovative combination of a lounge bar and eatery at your Novotel hotel.

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    accorhotels.com

    AMENITIES

    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Business centre
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Sauna
    • Storage available
    • Laundry facilities
    • Cable or satellite TV
    • Free Internet
    • Parking (surcharge)
    • Steam room
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    8.2 Excellent
    based on 2,967 reviews
    • 9.1 "World class service."
      9.5 "95% found the staff to be very friendly."
      7.5 "75% said the reception staff was great."
      8.8 "88% thought the service was very professional."
    • 8.9 "Location is great."
      10.0 "Near to public transport, according to 100%."
      9.4 "City centre within easy reach, said 94%."
      7.1 "Easily accessible by car, said 71%."
      9.7 "97% thought it was easy to get to the train station."
      8.4 "84% enjoyed the restaurants & bars nearby."
      8.2 "82% liked the proximity to sightseeing."
    • 8.4 "Breakfast is good."
    • 6.9 "Internet is average."
      6.1 "61% thought the wifi quality was ok."
    • 5.8 "Rooms are ok."
      6.0 "60% said the view was so-so."
    • 3.9 "Value below average."
      0.9 "91% said the breakfast was too expensive."
      0.7 "The price was too high for 93%."

    Overall rating

    8.3 Excellent
    based on 563 reviews
    • 9.2 "World class service."
      9.4 "94% found the staff to be very friendly."
      8.9 "89% thought the service was very professional."
      7.5 "75% said the reception staff was great."
    • 9.0 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      7.2 "Easily accessible by car, said 72%."
      9.4 "City centre within easy reach, said 94%."
      9.7 "97% thought it was easy to get to the train station."
    • 8.1 "Breakfast is good."
    • 6.5 "Rooms are ok."
    • 5.6 "Food is average."
    • 3.3 "Value below average."
      0.8 "92% said the breakfast was too expensive."

    Overall rating

    8.3 Excellent
    based on 2,165 reviews
    • 9.2 "World class service."
      9.6 "96% found the staff to be very friendly."
      7.6 "76% said the reception staff was great."
      9.0 "90% thought the service was very professional."
    • 8.6 "Location is great."
      10.0 "Near to public transport, according to 100%."
      9.4 "City centre within easy reach, said 94%."
      7.2 "Easily accessible by car, said 72%."
      9.8 "98% thought it was easy to get to the train station."
      8.3 "83% enjoyed the restaurants & bars nearby."
      8.0 "80% liked the proximity to sightseeing."
    • 8.5 "Breakfast is good."
    • 6.9 "Internet is average."
      6.1 "61% thought the wifi quality was ok."
    • 5.5 "Rooms are ok."
      5.7 "57% said the view was so-so."
    • 4.0 "Value below average."
      1.0 "90% said the breakfast was too expensive."
      0.5 "The price was too high for 95%."

    Overall rating

    7.6 Good
    based on 89 reviews
    • 8.9 "Location is great."
    • 8.9 "Great service."
      9.5 "95% found the staff to be very friendly."
    • 8.3 "Breakfast is good."
    • 7.6 "Good cleanliness."
      7.3 "73% said rooms were clean."
    • 6.2 "Average comfort."
    • 5.9 "Rooms are ok."

    Overall rating

    7.7 Good
    based on 148 reviews
    • 9.1 "World class service."
      9.5 "95% found the staff to be very friendly."
    • 8.8 "Location is great."
      10.0 "Near to public transport, according to 100%."
    • 8.2 "Breakfast is good."
    • 7.3 "Good cleanliness."
      7.1 "71% said rooms were clean."
    • 6.3 "Average comfort."
      5.2 "Only 52% said rooms were big enough."
      6.6 "For only 66%, the noise level was all right."
    • 6.2 "Rooms are ok."
      5.2 "Only 52% said rooms were big enough."
    • 5.6 "Food is average."
    • 5.6 "Sufficient wellness & sports facilities."
    • 3.5 "Value below average."
    View all review categories
    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    data provided by TrustYou

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