Overview

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Motel One Hamburg-Alster
Top City Hotel

Steindamm 96-102, 20099 Hamburg, Hamburg, Germany
+49 40 4192 4970

€80+

Overall guest ratings

8.7/10 Excellent
based on 17,012 reviews

Review highlights

  • 9.5
  • 9.4
  • 9.4
  • 6.8

Good to know

  • Professional service
  • Great reception
  • Friendly service
  • Close to public transport

Nearby

    show all

    AMENITIES

    • Parking
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Internet
    • No smoking
    • Bar/Lounge
    • Air-conditioned
    • 24 hour front desk
    • Storage available
    • Terrace/Patio
    Less More
    Reviews

    Guest reviews

    Overall rating

    8.7 Excellent
    based on 17,012 reviews
    • 9.5 "World class service."
    • 9.4 "Awesome vibe."
    • 9.4 "Perfectly clean."
    • 9.3 "Terrific location."
    • 8.3 "Good value."
    • 6.8 "Breakfast is mediocre."
    • 6.6 "Rooms are ok."
    View all review categories

    Overall rating

    8.6 Excellent
    based on 9,866 reviews
    • 9.6 "Perfectly clean."
      9.4 "94% said rooms were clean."
      9.8 "98% thought it was clean."
      7.8 "78% said the bathroom was clean."
    • 9.6 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.1 "91% thought the service was very professional."
      8.9 "89% said the reception staff was great."
    • 9.4 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.5 "95% thought it was easy to get to the train station."
      8.9 "City centre within easy reach, said 89%."
      8.2 "Easily accessible by car, said 82%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 9.1 "Awesome vibe."
      10.0 "100% thought, the hotel was modern."
      9.1 "91% enjoyed the friendly atmosphere."
      9.7 "97% said it was a stylish hotel."
      7.7 "77% enjoyed the lobby entrance."
    • 8.5 "Bar is amazing."
      7.4 "Delicious alcoholic drinks, according to 74%."
    • 6.3 "Rooms are ok."
      5.3 "Only 53% thought the furniture was functional."
      6.4 "For only 64%, the bathroom was ok."

    Overall rating

    8.7 Excellent
    based on 2,721 reviews
    • 9.6 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.6 "96% thought it was easy to get to the train station."
      9.0 "City centre within easy reach, said 90%."
      8.5 "Easily accessible by car, said 85%."
    • 9.5 "Perfectly clean."
      9.5 "95% said rooms were clean."
      9.8 "98% thought it was clean."
    • 9.5 "Awesome vibe."
      9.9 "99% thought, the hotel was modern."
      9.3 "93% enjoyed the friendly atmosphere."
      8.0 "80% enjoyed the lobby entrance."
      9.8 "98% said it was a stylish hotel."
    • 9.5 "World class service."
      9.9 "99% found the staff to be very friendly."
      8.5 "85% thought the service was very professional."
      8.5 "85% said the reception staff was great."
    • 8.6 "Amenities are good."
      8.7 "87% thought the building was wonderful."
      8.0 "80% enjoyed the lobby entrance."
      9.9 "99% thought the architecture was beautiful."
      10.0 "100% said the facilities were very new."
    • 6.4 "Rooms are ok."
      5.4 "For only 54%, the bathroom was ok."
      6.3 "Only 63% thought the furniture was functional."

    Overall rating

    8.3 Excellent
    based on 850 reviews
    • 9.5 "Perfectly clean."
      9.4 "94% said rooms were clean."
      9.9 "99% thought it was clean."
    • 9.5 "World class service."
      9.9 "99% found the staff to be very friendly."
      8.6 "86% said the reception staff was great."
    • 9.4 "Awesome vibe."
      9.4 "94% enjoyed the friendly atmosphere."
      10.0 "100% thought, the hotel was modern."
    • 9.2 "Terrific location."
      10.0 "Near to public transport, according to 100%."
    • 8.4 "Good value."
    • 6.3 "Breakfast is mediocre."
    • 5.8 "Rooms are ok."
      5.2 "For only 52%, the bathroom was ok."
    View all review categories

    Overall rating

    8.7 Excellent
    based on 3,572 reviews
    • 9.5 "Perfectly clean."
      9.5 "95% said rooms were clean."
      9.9 "99% thought it was clean."
    • 9.5 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.6 "96% thought it was easy to get to the train station."
    • 9.2 "Awesome vibe."
      9.4 "94% enjoyed the friendly atmosphere."
      10.0 "100% thought, the hotel was modern."
      7.5 "75% enjoyed the lobby entrance."
      9.7 "97% said it was a stylish hotel."
    • 9.2 "World class service."
      9.8 "98% found the staff to be very friendly."
      8.7 "87% said the reception staff was great."
      9.0 "90% thought the service was very professional."
    • 8.6 "Bar is amazing."
    • 6.7 "Breakfast is mediocre."
    • 6.6 "Rooms are ok."
      5.5 "For only 55%, the bathroom was ok."
      5.7 "Only 57% thought the furniture was functional."
    View all review categories
    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Professional service"
    "Great reception"
    "Friendly service"
    "Close to public transport"
    data provided by TrustYou

    Recent reviews


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