Overview

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Novotel Ha Long Bay

160 Ha Long Road, Bai Chay Ward, Ha Long 200000, Vietnam
+84 333 848 108

€61+

Overall guest ratings

8.2/10 Excellent
based on 614 reviews

Review highlights

  • 10.0
  • 8.4
  • 7.6
  • 5.7

Good to know

  • Spacious rooms
  • Great view
  • Nice building
  • Friendly atmosphere

Nearby

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    About

    Novotel Ha Long Bay offers an airport shuttle (available 24 hours) for VND 2730000 per vehicle one way. Guests can visit the spa to indulge in deep-tissue massages, facials, or body treatments, and Square restaurant serves breakfast, lunch, and dinner. There's an outdoor pool and a poolside bar, and rooms at this upscale hotel get the details right with bathrobes and slippers.

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    AMENITIES

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Car hire
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Beachfront
    • Terrace/Patio
    • ATM on-site
    • Child pool
    • Cable or satellite TV
    • Coffee shop
    • Babysitting/child care services (surcharge)
    • Free Internet
    • Pets not allowed
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.2 Excellent
    based on 614 reviews
    • 10.0 "Incredible bar."
    • 8.4 "Breakfast is good."
    • 7.6 "Good service."
      7.6 "76% said the reception staff was great."
    • 6.8 "Rooms are ok."
      6.7 "Only 67% said rooms were clean enough."
      5.8 "For only 58%, the bathroom was ok."
      6.8 "Beds were acceptable for 68%."
    • 6.2 "Location is acceptable."
      6.5 "Only 65% were satisfied with the proximity to sightseeing."
    • 5.7 "Average comfort."
      6.8 "Beds were acceptable for 68%."
    • 3.2 "Disappointing internet connection."
      3.0 "70% said the wifi quality was bad."
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    Overall rating

    8.1 Excellent
    based on 337 reviews
    • 8.5 "Breakfast is good."
    • 7.8 "Tasty food."
      7.2 "72% loved the menu selection."
    • 7.6 "Good service."
    • 7.4 "Nice rooms."
      7.3 "73% thought the view was good."
      7.0 "70% said rooms were clean."
      7.6 "76% thought rooms were spacious."
      7.2 "72% said the beds were comfortable."
    • 6.1 "Average comfort."
    • 6.0 "Location is acceptable."
    • 5.4 "Average value."
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    Overall rating

    7.9 Good
    based on 184 reviews
    • 9.2 "Excellent pool."
    • 8.3 "Breakfast is good."
    • 7.3 "Good service."
      9.2 "92% found the staff to be very friendly."
    • 7.1 "Tasty food."
      7.2 "72% loved the menu selection."
    • 7.0 "Nice rooms."
      6.1 "For only 61%, the bathroom was ok."
      7.0 "70% said the beds were comfortable."
      6.8 "Only 68% said rooms were clean enough."
    • 6.2 "Location is acceptable."
    • 6.1 "Average comfort."
      7.0 "70% said the beds were comfortable."
    • 5.8 "Average value."
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    Overall rating

    8.1 Excellent
    based on 6 reviews
    • 7.0 "Good service."
    • 6.7 "Rooms are ok."

    Overall rating

    8.4 Excellent
    based on 85 reviews
    • 8.7 "Pool is good."
    • 8.5 "Breakfast is good."
    • 8.0 "Great service."
      9.4 "94% found the staff to be very friendly."
    • 7.9 "Good amenities."
      7.9 "79% thought the building was wonderful."
    • 7.5 "Tasty food."
    • 6.5 "Rooms are ok."
    • 5.5 "Location is acceptable."
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    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Spacious rooms"
    "Great view"
    "Nice building"
    "Friendly atmosphere"
    data provided by TrustYou

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