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Crossroads Inn & Suites
2 stars

Crossroads Inn & Suites

440 Parkway, Gatlinburg, TN 37738, United States
Gatlinburg, TN
See location+1 865 436 5661
From
€56
Cheapest

rate per night

8.2
Very good
based on 1917 reviews
1,917 reviews
Room Type
Provider
Nightly total
Queen room
€56
Standard Room
€57
King room
€62
48 more Crossroads Inn & Suites deals
48 more Crossroads Inn & Suites deals

Photos of Crossroads Inn & Suites

Overview

Rating

Crossroads Inn & Suites is located in Gatlinburg and offers an indoor pool, free Wi-Fi and a Jacuzzi. It is ideally positioned for guests wanting to visit local attractions.

The motel provides an around the clock reception, as well as a kids pool and a 24-hour business centre. For added convenience, it offers laundry facilities, a BBQ/picnic area and meeting rooms. The motel also provides conference rooms, a lift and a designated smoking area.

Equipped to ensure a comfortable stay, rooms at Crossroads Inn & Suites offer a refrigerator, a coffee maker and a private bathroom. All provide a radio and ironing facilities.

Crossroads Inn & Suites is within walking distance of Ober Gatlinburg Ski Resort, Great Smoky Mountains and Gatlinburg Convention Center. For guests hoping to eat out, the motel is near a selection of local cafés and restaurants.

Rating
8.2
Very good
Based on 1,917 verified guest reviews

Latest deals for Crossroads Inn & Suites

Fri 4/4
Sat 5/4
Queen room
2 queen beds
€56
2 queen beds
€57
2 queen beds
€62
Superior room
bed type unknown
€96
bed type unknown
€121
bed type unknown
€134
King room
bed type unknown
€62
bed type unknown
€67
bed type unknown
€80
Deluxe room
bed type unknown
€138
bed type unknown
€138
Standard Room
bed type unknown
€57
1 king bed
€62
bed type unknown
€67
How do payments to us affect ranking and how do we rank results?
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Privacy Preferences

Amenities at Crossroads Inn & Suites

  • Outdoor pool
  • Free Wi-Fi
  • Private bathroom
  • Complimentary breakfast
  • Coffee machine
  • Balcony
  • Air-conditioned
  • Flat-screen TV
  • TV
  • Fireplace

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Linens
  • Towels
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Heating
  • Body soap
  • Air-conditioned
  • Towels/sheets (extra fee)
  • Dustbins
  • Conditioner

Accessibility and suitability

  • Entire unit located on ground floor
  • Entire unit wheelchair accessible
  • Disabled access
  • Lift
  • Accessible by lift
  • No smoking
  • Non-feather pillow
  • Upper floors accessible by lift
  • Designated smoking area

General

  • Fireplace
  • Seating area
  • Interconnected room(s) available
  • Telephone
  • Carpeted
  • Mountain view
  • City view
  • Pool view

Bathroom

  • Shower
  • Bathtub
  • Hairdryer
  • Toilet
  • Toilet paper
  • Private bathroom

Dining

  • Microwave
  • Tea/coffee maker
  • Refrigerator
  • Coffee machine
  • Vending machine (drinks)
  • Vending machine (snacks)

Services and conveniences

  • Business centre
  • Meeting/Banquet facilities
  • Key access
  • Key card access
  • 24-hour front desk

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • TV

Bedroom

  • Socket near the bed
  • Cleaning products
  • Wardrobe or closet

Pool

  • Saltwater pool
  • Outdoor pool
  • Pool with a view

Parking and transportation

  • Free parking
  • Private parking

Laundry

  • Laundry facilities
  • Iron and ironing board

Workspace

  • Fax/photocopying
  • Desk

Family friendly

  • Child pool
  • Complimentary breakfast

Outdoor

  • Balcony

Health and safety

  • Daily housekeeping

Fitness

  • Fitness centre

Reviews of Crossroads Inn & Suites

8.2
Very good
1917 verified ratings
Wonderful
854
Very good
354
Good
290
Okay
129
Fair
118
Mediocre
54
Poor
118

Summary of reviews

Guests say
Guests generally praised the hotel's location as one of its best features, highlighting its proximity to local attractions. Many appreciated the cleanliness and comfort of their rooms, with some describing them as spacious. However, several guests expressed dissatisfaction with the service, noting issues such as a lack of maid service and unhelpful front desk staff. Noise from outside and other guests was also a concern for some. The breakfast received mixed reviews, with a majority finding it lacking, though some enjoyed the options available. Additionally, the presence of a non-functional elevator was mentioned, causing inconvenience for those on higher floors.
AI-generated from customer reviews
Location9 out of 10
Room Size8.5 out of 10
Cleanliness8 out of 10
Service2.5 out of 10
Breakfast2.5 out of 10
Noise Level2 out of 10
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All reviews

10
Wonderful
Amy, Jul 2016
Pros (+) The rooms are large and you don't feel like a sardine once everyone/everything is brought inside. They are really clean and nicely located. Everyone is really nice and helpful. The breakfast wasn't the greatest, but the Atrium next door is delicious and cheap! We will definitely stay again!
Cons (-) The breakfast wasn't very good. The biscuits were hard and eggs were dry. I wish they would have offered water in the breakfast room as well. Other than this everything was perfect. We just ate at the Atrium for breakfast
9.7
Wonderful
Anonymous, Apr 2016
Pros (+) Super clean. Close to everything. Friendly staff.
Cons (-) Wifi is terrible, but that's not that important. I mean, come on! It's a vacation!
9.4
Wonderful
Anonymous, Jan 2016
Pros (+) We were a young family with two small children and this was our first vacation. The room was clean and neat when we arrived. Staff was courteous and welcoming. Breakfast was a huge hit with our 3 year old:waffles, juice, eggs and sausage.
Cons (-) I did not like being in an adjoining room and the breakfast area was on the 4th floor.
9.4
Wonderful
Anonymous, Sept 2015
Pros (+) Room was nicely furnished and clean. Bed was SUPER comfortable ! Free breakfast was good. Staff was courteous.
Cons (-) Jacuzzi tub motor was very weak.
10
Wonderful
Anonymous, Sept 2015
Pros (+) location every thing was great we will be back soon family and friends will be coming there soon as well were telling every one how great every thing is.
Cons (-) ants and you took of them thank you.
8.0
Very good
daddysto, Aug 2015
Pros (+) Very close to everything in Gatlinburg.

Location

440 Parkway, Gatlinburg, TN 37738

What's nearby

  • Sweet Fanny Adams Theatre108 m
  • Cooter's Place264 m
  • Ripley's Aquarium of the Smokies305 m
  • Hillbilly Golf355 m
  • Guinness World Records Museum0.5 km
  • Mysterious Mansion0.6 km
  • Gatlinburg Sky Lift0.8 km
  • Ripley's Believe It Or Not Museum0.9 km
  • Gatlinburg Ziplines0.9 km
  • Gatlinburg Space Needle and Family Fun Center0.9 km
  • Star Cars Museum1 km
  • Gatlinburg Convention Center1 km

Policies

Check-in/Check-out

Check in anytime after 16:00, check out anytime before 11:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at Crossroads Inn & Suites

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at Crossroads Inn & Suites

  • Where is Crossroads Inn & Suites located?

    Crossroads Inn & Suites is located at 440 Parkway, 0.2 km from the centre of Gatlinburg. Sweet Fanny Adams Theatre is the closest landmark to Crossroads Inn & Suites.

  • When is check-in time and check-out time at Crossroads Inn & Suites?

    Check-in time is 16:00 and check-out time is 11:00 at Crossroads Inn & Suites.

  • Does Crossroads Inn & Suites offer free Wi-Fi?

    Yes, Crossroads Inn & Suites offers free Wi-Fi.

  • Does Crossroads Inn & Suites offer free parking?

    Yes, Crossroads Inn & Suites offers free parking.

  • How far is Crossroads Inn & Suites from the airport?

    Crossroads Inn & Suites is 44.4 km from Knoxville McGhee Tyson. Crossroads Inn & Suites is 93.3 km from Asheville Regional.

  • Does Crossroads Inn & Suites have a pool?

    Yes, Crossroads Inn & Suites has a pool on-site.

  • How does KAYAK find such great Crossroads Inn & Suites hotel deals?

    KAYAK scours the web for all room deals available at Crossroads Inn & Suites in Gatlinburg and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Crossroads Inn & Suites and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Crossroads Inn & Suites.

See more FAQs

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Good to know

Value for money

8.5

Distance to city centre

0.2 km

Nearest airport

Knoxville McGhee Tyson

Distance to airport

44.4 km

Everything you need to know for your stay in Gatlinburg

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Flights to Gatlinburg