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Hotel Casa San Rafael

Bolívar 5-05 y Mariano Cueva, Cuenca, Ecuador
+593 7282 3920


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Overall guest ratings

8.8/10 Excellent
based on 282 reviews
See all reviews

Review highlights

  • 10.0
  • 9.4
  • 9.0
  • 8.9

Good to know

  • Comfortable beds
  • Great shower
  • Friendly service
  • Stylish Hotel


    show all


    With a stay at Hotel Casa San Rafael, you'll be centrally located in Cuenca, steps from Esqueletologia Museum and minutes from San Blas Park. This hotel is within close proximity of Plaza Rotary Market and Museum of the Canari Identity.


    Stay in one of 13 guestrooms featuring LCD televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and in-room massages.


    Make use of convenient amenities, which include complimentary wireless Internet access and a fireplace in the lobby.


    Take advantage of the hotel's room service (during limited hours).

    Business, Other Amenities

    Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.

    Less More Hotels.com


    • Parking
    • Complimentary breakfast
    • Free Wi-Fi
    • Facilities for disabled guests
    • Room service
    • No smoking
    • 24 hour front desk
    • Safe
    • Storage available
    • Laundry facilities
    • Pets not allowed
    Less More



    Guest reviews

    Overall rating

    8.8 Excellent
    based on 282 reviews
    • 10.0 "Food is to die for."
    • 9.4 "World class service."
    • 9.0 "Terrific location."
    • 8.9 "Breakfast is good."
    • 8.7 "Good value."

    Overall rating

    9.1 Excellent
    based on 194 reviews
    • 10.0 "Food is to die for."
    • 9.6 "World class service."
      9.8 "98% found the staff to be very friendly."
      10.0 "100% thought the service was very professional."
    • 9.2 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
    • 9.1 "Excellent breakfast."
    • 8.8 "Good value."
    • 5.5 "Rooms are ok."
      6.5 "For only 65%, the bathroom was ok."
    • 5.0 "Average comfort."
    View all review categories

    Overall rating

    8.9 Excellent
    based on 45 reviews
    • 9.3 "World class service."
      9.8 "98% found the staff to be very friendly."
    • 9.0 "Terrific location."
    • 8.9 "Breakfast is good."
    • 8.6 "Generally very clean."
      8.4 "84% said rooms were clean."
    • 5.2 "Rooms are ok."
    • 4.5 "Not very comfortable."

    Overall rating

    8.4 Excellent
    based on 42 reviews
    • 9.1 "World class service."
      9.8 "98% found the staff to be very friendly."
    • 8.9 "Location is great."
    • 8.4 "Breakfast is good."
    • 5.6 "Rooms are ok."
    • 5.3 "Average comfort."
    Hotel type
    Boutique Hotel
    This is a wonderful boutique hotel, as guests say.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Good to know
    "Comfortable beds"
    "Great shower"
    "Friendly service"
    "Stylish Hotel"
    data provided by TrustYou

    Recent reviews

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