Overview

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Hotel Casa San Rafael

Bolívar 5-05 y Mariano Cueva, Cuenca, Ecuador
+593 7282 3920

€43+

Overall guest ratings

9.0/10 Excellent
based on 277 reviews

Review highlights

  • 9.7
  • 9.4
  • 9.3
  • 5.5

Good to know

  • Professional service
  • Friendly service
  • Stylish hotel

Nearby

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    About

    A great choice for a stay in Cuenca, Hotel Casa San Rafael is just 1.6 mi (2.6 km) from the airport. Free perks include WiFi and English breakfast daily between 7:30 AM and 10:00 AM. Nice touches like rainfall showerheads and down comforters are offered up in all rooms, along with LCD TVs and room service.

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    AMENITIES

    • Complimentary breakfast
    • Free Wi-Fi
    • Facilities for disabled guests
    • Internet
    • Room service
    • No smoking
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Storage available
    • Laundry facilities
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    9.0 Excellent
    based on 277 reviews
    • 9.7 "Perfectly clean."
      9.5 "95% said rooms were clean."
      10.0 "100% thought it was clean."
    • 9.4 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.0 "90% thought the service was very professional."
    • 9.3 "Food is to die for."
    • 9.1 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
    • 8.8 "Breakfast is good."
    • 5.5 "Rooms are ok."
      6.4 "For only 64%, the bathroom was ok."
    • 3.7 "Not very comfortable."
      2.4 "76% said rooms were small."
      4.4 "56% didn't like the uncomfortable beds."
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    Overall rating

    9.2 Excellent
    based on 199 reviews
    • 9.3 "Terrific location."
    • 9.2 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.2 "92% thought the service was very professional."
    • 9.1 "Food is to die for."
    • 8.7 "Breakfast is good."
    • 8.4 "Vibe was good."
      10.0 "100% said it was a stylish hotel."
    • 5.4 "Rooms are ok."
      6.1 "For only 61%, the bathroom was ok."
    • 3.8 "Not very comfortable."
      2.5 "75% said rooms were small."
      4.7 "53% didn't like the uncomfortable beds."
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    Overall rating

    9.0 Excellent
    based on 30 reviews
    • 9.3 "World class service."
      9.9 "99% found the staff to be very friendly."
    • 8.8 "Breakfast is good."
    • 8.7 "Location is great."
    • 5.1 "Rooms are ok."
    • 3.4 "Not very comfortable."

    Overall rating

    9.0 Excellent
    based on 47 reviews
    • 9.4 "World class service."
      9.9 "99% found the staff to be very friendly."
    • 8.9 "Location is great."
    • 8.6 "Breakfast is good."
    • 5.7 "Rooms are ok."
    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Boutique Hotel
    This is a wonderful boutique hotel, as guests say.
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Good to know
    "Professional service"
    "Friendly service"
    "Stylish hotel"
    data provided by TrustYou

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